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Reviews of Kyriad Prestige Amiens Poulainville Hotel and SPA

4 out of 5
Kyriad Prestige Amiens Poulainville Hotel and SPA
722 Route Nationale 25, Poulainville

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 134 reviews" "
Rating 8 - Good. 42 out of 134 reviews" "
Rating 6 - Okay. 10 out of 134 reviews" "
Rating 4 - Poor. 3 out of 134 reviews" "
Rating 2 - Terrible. 4 out of 134 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Yassir MERJANI - Chef de Réception on 16 Sept 2023
Merci beaucoup pour ce beau retour concernant votre séjour dans notre hôtel Kyriad Prestige and Spa Amiens Poulainville****Nous faisons tout notre possible pour vous procurer une expérience unique.Au plaisir de vous accueillir de nouveau,Cordialement

10/10 Excellent

Dr Anthony D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room air conditioning very effective. Cooked breakfast a little poor but the other stuff was good
Stayed 1 night in Jul 2023

10/10 Excellent

EUIMIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour,Merci infiniment pour cette belle note concernant votre séjour au Kyriad Prestige Amiens Poulainville & Spa. Nous sommes ravis que vous l'ayez apprécié notamment grâce à l'équipe qui a été ravie de vous accueillir.A bientôt au Kyriad Prestige Amiens Poulainville & Spa.Bien cordialement,

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Madame Sarah,Nous sommes ravis que le séjour à été au top pour vous.Au plaisir de vous revoir rapidement pour une nouvelle expérience Kyriad Prestige Amiens Poulainville & Spa.Cordialement,

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room very comfortable. Staff very friendly and polite. Would say breakfast wasn’t great and in tge evenings, the bar lacked drinks. However did get a complimentary drink which was generous. Perfect location for the business trip
Stayed 3 nights in Dec 2022

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a couple and dog on a stopover
Clean, spacious, well-designed, comfortable room. Great bath. Friendly, helpful staff even helped our nervous dog relax. Thank you!
Stayed 1 night in Aug 2022
Response from Gustave Labarrière on 14 Sept 2022
Dear Christine,Thank you for this beautiful rating note and comments.We are so glad you had a nice stay with us and truly hope to have the opportunity to welcome you and your dog back soon.Best regards,Gustave LabarrièreFront Office Manager

10/10 Excellent

Dr Anthony D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying here if not too large detour.
Clean room. Vast bed. Air con essential but fan a bit noisy. On main road but still quiet. Hippopotamus restaurant next door good and open til gone 10 pm. We were late for breakfast so not much choice left. We actually stayed Saturday night and not the Friday as stated
Stayed 1 night in Jul 2022
Response from Gustave Labarrière on 19 Jul 2022
Dear Dr Anthony D, Thank you very much for this great rating note. We are glad you spend a nice stay in our hotel. Concerning the breakfast, we refill it everytime we are asked for it so don't hesitate to tell us next time. We hope to have the opportunity to see you back soon in our property. In the meantime, we remain at your disposal. Best Regards, Gustave Labarrière Front Office Manager

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Onsite parking. Extremely quiet. Modern spacious dwelling
Stayed 2 nights in Jul 2022
Response from Gustave Labarrière on 19 Jul 2022
Dear Colin, Thank you very much for your kind words. We are glad you spend a nice stay with us and truly hope to see you back very soon at the Hotel Kyriad Prestige Amiens. Best regards, Gustave Labarrière Front Office Manager

8/10 Good

Tali

Stayed 1 night in Apr 2022
Response from Gustave Labarrière on 29 Apr 2022
Cher Tali, Nous vous remercions pour cette belle note et sommes ravi que votre séjour chez nous ce soit bien passé. Dans l'attente du plaisir de vous revoir chez nous très prochainement, nous restons à votre disposition. Bien cordialement, Gustave Labarrière Chef de Réception

10/10 Excellent

Joanna

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Located on main road into City and to other locations but not noisy. Friendly polite & helpful staff. Rooms very spacious and clean
Stayed 4 nights in Mar 2022
Response from Gustave Labarrière Front Office Manager on 22 Mar 2022
Dear Madam, Thank you very much for your kind message. We are glad you had a nice stay with us and we look forward to welcoming you back in our hotel. Best regards, Gustave Labarrière Front Office Manager

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
It was lovely, very clean and the staff were friendly. The bed was very comfortable indeed.
Stayed 1 night in Nov 2021
Response from Axel Hutin Directeur on 4 Dec 2021
Thank you very much Marion.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a very convenient location
Had a great stop over night at this nearly new Kyriad. Huge car park and great restaurant next door made for a very comfortable stop over. Would definitely return soon when we are next passing by
Stayed 1 night in Oct 2021
Response from Axel Hutin Directeur on 4 Nov 2021
Thank you very much Robert ! See you !

10/10 Excellent

Mustapha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nc
Stayed 1 night in Oct 2021
Response from Axel on 16 Oct 2021
Bonjour Mustapha, Votre satisfaction récompense le travail de nos équipes. A Bientôt

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were excellent.
Stayed 1 night in May 2021
Response from Lucciano Inzaina; Directeur. on 25 May 2021
Hello, We are delighted to read your feelings following your experience in our establishment, our always motivated teams are thus rewarded. Have you tested the massage room?

10/10 Excellent

Daniel, Sheffield UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and modern hotel, beds extremely comfortable. Free parking spaces outside the hotel, check in/out process was quick and no fuss. Restaurant next door was a great asset especially when we had hungry kids after a long drive. Beware that the map link in the Expedia app was incorrect and it sent us 30km away, the hotel management has been told and hopefully it will get sorted soon. Would definitely recommend this hotel.
Stayed 1 night in Aug 2020
Response from Lucciano Inzaina; GM on 23 May 2021
HelloDANIEL, We are very proud reading your review, many thanks See you next time maybe on another of your trip Regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent overnight stop on our journey from the UK to Paris. Hotel is well-designed with spacious rooms, very easy to find and has lots of parking. Breakfast was great with plenty of choice, and the staff were really friendly and helpful. Would definitely stay again!
Stayed 1 night in Nov 2019
Response from Sophie Tyteca on 11 Dec 2019
Dear Sir,, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Sophie Tyteca Responsable réception Réception 0364017575

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean excellent facilities. Rooms big and bright, bed was brilliant. Breakfast buffet was great. Highly recommended.
Stayed 1 night in Aug 2019
Response from Marion, Reception team on 9 Sept 2019
Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night after a long drive. It was such an oasis! A wonderful hotel. We were able to sleep and rest well.
Stayed 1 night in Jul 2019
Response from Tharany on 31 Jul 2019
Good evening, We are happy you found our hotel on your way and glad that you did rest and sleep well in this "oasis". Thank you for taking time to share your experience. Best regards.

10/10 Excellent

Hallvard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No onsite restaurant, just a restaurant next door. A pool would be nice.
Stayed 1 night in Jul 2019
Response from Alice Basili-Pilon on 11 Jul 2019
Madam, Sir, Thank you for taking the time to write this comment. It is true we do not have a restuarant inside the hotel but the restaurant is really next door and we arrange the possibility to prepare room service. We agree with you a pool would be really nice. We prefered to make a spa area. Did you try it? We hope to welcome you soon again, Best Regards,

4/10 Poor

Patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Johan

Stayed 1 night in Feb 2024

8/10 Good

Franck

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the price
Stayed 1 night in Dec 2023

2/10 Terrible

Yathushan

Stayed 1 night in Nov 2023

2/10 Terrible

Stephan

Stayed 1 night in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, property conditions & facilities
Hotel neuf, de bonne facture. Situé à distance de la ville d'Amiens (voiture necessaire). Parking gratuit, sans limitation de hauteur. Chambre de bonne qualité et agréable, propre. Climatisation légèrement bruyante. Restaurant Hippopotamus situé à 10m de l'hotel (agréable et pas trop cher).
Stayed 1 night in Sep 2023
Response from Yassir MERJANI - Chef de Réception on 16 Sept 2023
Merci beaucoup pour ce retour concernant votre séjour dans notre hôtel Kyriad Prestige and Spa Amiens Poulainville****Nous faisons tout notre possible pour vous procurer une expérience unique.Au plaisir de vous accueillir de nouveau,Cordialement,

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Martial

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2023

2/10 Terrible

stephane

Stayed 1 night in May 2023
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Monsieur Stéphane,Nous sommes surpris de cette note concernant le Kyriad Prestige Amiens Poulainville & Spa sans nous expliquer la raison. Navré que votre passage n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous contacter pour que l'on puisse discuter des raisons qui justifient la note et votre expérience chez nous.

10/10 Excellent

Nassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Monsieur Nassim,Merci pour cette magnifique note.Nous sommes heureux que votre séjour ce soit bien déroulé.Nous espérons avoir le plaisir de vous accueillir de nouveau.Cordialement,

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très confortable prés d'Amiens
Tres bien accueilli. Chambre et literie tres confortable . Parking sécurisé. Petit dejeuner varié. Nous reviendrons
Stayed 1 night in Feb 2023
Response from Yassir MERJANI - Chef de Réception on 2 Mar 2023
Cher Monsieur BRUNO,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.

10/10 Excellent

John

Stayed 1 night in Nov 2022
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Monsieur John,Toute l'équipe vous remercie pour cette belle note. Nous avons hâte de vous revoir parmi nous.Cordialement,

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Yassir MERJANI - Chef de réception on 2 Mar 2023
Cher Monsieur ALAIN,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Valérie

Stayed 1 night in Jan 2023
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Madame Valerie,Toute l'équipe vous remercie pour cette belle note. Nous avons hâte de vous revoir parmi nous.Cordialement,

10/10 Excellent

Anders

Stayed 1 night in Dec 2022
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour,Merci pour votre note.Nous espérons que votre séjour s'est bien déroulé et espérons avoir la chance de vous revoir très bientôt parmi nous.Bien cordialement

8/10 Good

Cédric

Stayed 1 night in Dec 2022
Response from Yassir MERJANI- CHEF DE RECEPTION on 18 May 2023
Bonjour Monsieur Cédric,Merci pour votre note.Nous espérons que votre séjour s'est bien déroulé et espérons avoir la chance de vous revoir très bientôt parmi nous.Bien cordialement

4/10 Poor

Arnaud

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Médiocre
Facturation supplémentaire du petit déjeuner alors que compris lors de la réservation
Stayed 1 night in Dec 2022

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable
Très agréable séjour dans l'établissement. Très bon accueil Propreté et confort très bien Services très bien Petit déjeuner copieux et beaucoup de choix et de qualité. Un petit moins pour le bruit de la ventilation de la clime, obligé de couper pour la nuit (chambre # 318)
Stayed 1 night in Dec 2022

8/10 Good

sebastien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déplacement pro
Stayed 3 nights in Dec 2022

8/10 Good

Stefan

Stayed 1 night in Oct 2022
Response from Gustave Labarrière - Chef de Réception on 12 Nov 2022
Cher Stefan,Merci pour votre note.Nous espérons que votre séjour s'est bien déroulé et espérons avoir la chance de vous revoir très bientôt parmi nous.Bien cordialement,Gustave LabarrièreChef de Réception

6/10 Okay

Anas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Gustave Labarrière - Chef de Réception on 29 Oct 2022
Cher Anas,Votre appréciation de notre hôtel semble mitigée.Souhaitez-vous nous exposer ce qui vous aurez déplu ?Nous espérons avoir la chance de vous revoir très prochainement afin de vous faire profiter de la qualité de nos services.Bien cordialement,Gustave LabarrièreChef de Réception

8/10 Good

RONAN

Stayed 3 nights in Oct 2022
Response from Gustave Labarrière - Chef de Réception on 29 Oct 2022
Bonjour RONAN,Merci pour votre note.Nous espérons avoir la chance de vous revoir très bientôt parmi nous.Bien cordialement,Gustave LabarrièreChef de Réception

6/10 Okay

Stéphane

Stayed 1 night in Oct 2022
Response from Gustave Labarrière - Chef de Réception on 12 Oct 2022
Cher Stéphane,Merci d'avoir pris le temps de nous noter.Cette note moyenne est elle du à un élément particulier ?Bien cordialement,Gustave Labarrière - Chef de Réception

6/10 Okay

Serge

Stayed 1 night in Oct 2022
Response from Gustave Labarrière - Chef de Réception on 12 Oct 2022
Cher Serge,Merci d'avoir pris le temps de nous noter.Cette note moyenne est elle du à un élément particulier ?Bien cordialement,Gustave Labarrière - Chef de Réception

8/10 Good

Francois

Stayed 1 night in Sep 2022
Response from Gustave Labarrière - Chef de Réception on 12 Oct 2022
Cher Michel,Merci d'avoir pris le temps de nous noter.Nous espérons vous revoir très rapidement parmi nous.Bien cordialement,Gustave Labarrière - Chef de Réception

6/10 Okay

Michel

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Gustave Labarrière - Chef de Réception on 12 Oct 2022
Cher Michel,Merci d'avoir pris le temps de nous noter.Cette note moyenne est elle du à un élément particulier ?Bien cordialement,Gustave Labarrière - Chef de Réception

8/10 Good

jean bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Rien a redire parfait. Cet hotel semble surtout tres bien insonorisé. je n'y ai passé qu'une nuit mais je n'ai entendu aucun bruit.
Stayed 1 night in Sep 2022
Response from Gustave Labarrière on 14 Sept 2022
Cher jean bernard,Merci beaucoup pour cette note et votre commentaire.Nous sommes ravi que vous ayez passé un agréable et silencieux séjour chez nous.Nous espérons vous revoir très vite.Bien cordialement,Gustave LabarrièreChef de Réception