2 outdoor pools
Check availability

Reviews of The Ritz-Carlton, Turks & Caicos

5 out of 5
The Ritz-Carlton, Turks & Caicos
Grace Bay Road, Providenciales

Reviews

8.6

Excellent

Rating 10 - Excellent. 112 out of 178 reviews" "
Rating 8 - Good. 30 out of 178 reviews" "
Rating 6 - Okay. 18 out of 178 reviews" "
Rating 4 - Poor. 10 out of 178 reviews" "
Rating 2 - Terrible. 8 out of 178 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zeuxis

Travelled with family
Liked: Amenities
Awesome hotel! Amazing beach, excellent staff, excellent rooms and amenities, everything so clean and new
Stayed 3 nights in May 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 14 May 2024
Dear Zeuxis, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 14 May 2024
Dear Mr. Robert, Thank you for sharing your positive rating of our hotel. It is always wonderful to receive ratings such as yours where you, our guest, highly recommend our hotel. We aim to always exceed the expectations of our guest and we am happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.

8/10 Good

Nayyirah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 14 May 2024
Dear Mrs. Nayyirah, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 14 May 2024
Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 14 May 2024
Dear Ms. Kristin, Thank you for sharing your positive review about our hotel. It is always wonderful to see ratings such as yours where you, our guest, highly recommend our hotel. We aim to always exceed the expectations of our guest and I am happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time, beautiful property and service, centrally located and gorgeous beach. Would come again!
Stayed 6 nights in Apr 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 17 Apr 2024
Dear Ms. Maya, Thank you for sharing your review and positive feedback about our hotel. It is always wonderful to read comments such as yours where you, our guests, highly recommend our hotel. We aim to always exceed the expectations of our guest and we are happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.

4/10 Poor

WONBAE, FORT LEE

Travelled with family
Disliked: Amenities, property conditions & facilities
.
Stayed 5 nights in Mar 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 17 Apr 2024
Dear Valued Guest, Thank you for taking the time to leave a rating of your recent stay. It is certainly disappointing.Please accept my sincere apologies for the fact that your stay did not live up to your expectations while at our resort. I can assure you that our leadership team are always available to assist all our guests as you are the main reason we are in business.We take your feedback very seriously and we hope to be able to speak with you personally. Kindly reach out to us directly so that we can understand your feedback and assist you immediately.

10/10 Excellent

Tammy

Stayed 5 nights in Mar 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 17 Apr 2024
Dear Ms. Tammy, Thank you for sharing your positive review about our hotel. It is always wonderful to see ratings such as yours where you, our guests, highly recommend our hotel. We aim to always exceed the expectations of our guest and we are happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.

2/10 Terrible

john

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Because we used Expedia, the Ritz in Turks treats you like a 2nd class citizen.....Don't use Expedia and don't stay at the Ritz in Turks.....
Stayed 5 nights in Feb 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 12 Mar 2024
Dear Mr. John, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your feedback will be discussed with our Leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Thank you, again for your time, patience and understanding.

10/10 Excellent

Ellen

Stayed 4 nights in Feb 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 22 Mar 2024
Dear Ms. Ellen, Thank you for the awesome review!We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you.We hope you come back and stay with us soon.

2/10 Terrible

sebastian, rochelle park

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
Having stayed at various Ritz-Carlton properties in the past, my recent experience at [ritz Carlton Turks and Caicos )did not align with the high standards I have come to expect from the brand. The service fell short of the impeccable standards I have experienced at other Ritz-Carlton properties. Staff members seemed indifferent to guest needs, and requests for assistance were met with delays and a lack of follow-through. While the hotel's location was convenient, and some amenities such as the restaurant were satisfactory, the overall experience did not live up to the luxury standards associated with the Ritz-Carlton brand. In conclusion, Ritz Carlton turks and Caicos may have its merits, it does not reflect the level of excellence typically associated with the Ritz-Carlton brand. I hope that the management takes steps to address these shortcomings to maintain the brand's reputation for unparalleled luxury and service. Will never come back to this particular Location.
Stayed 3 nights in Feb 2024
Response from The Ritz-Carlton, Turks and Caicos Team on 22 Feb 2024
Dear Mr. Sebastian, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your constructive comments are essential in order for us to continually improve and evolve our service and standards. Your feedback will be discussed with our Leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Once again, thank you for your time, patience and understanding.

10/10 Excellent

Emmilene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and the pools are very nice .staffs are friendly although it’s pricey but worth coming back
Stayed 2 nights in Feb 2024
Response from The Ritz-Carlton, Turks and Caicos Team on 19 Feb 2024
Dear Valued Guest, Thank you for sharing your review and positive feedback about our Ladies and Gentlemen and hotel. We aim to always exceed the expectations of our guest and I am happy that you felt that we accomplished this during your stay.We hope to have the opportunity of welcoming you back to the hotel in the future.

8/10 Good

elissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I really liked staying here. There was an incident when some guests were trying to celebrate Hanukkah and were stopped by security staff. That was a very disappointing incident. Pool and restaurant staff were very nice.
Stayed 5 nights in Dec 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 19 Feb 2024
Dear Mrs. Elissa, Thank you for sharing your review and positive feedback about our hotel. We aim to always exceed the expectations of our guests and we are happy to know we accomplished this for you. The safety and security of our guests is also of paramount importance, and we apologize for any inconvenience caused.Once again, thank you for your time, patience and understanding. We hope to have the opportunity of welcoming you back to the hotel in the future.

10/10 Excellent

Jen

Stayed 1 night in Jan 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 13 Feb 2024
Dear Mrs. Jen, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Koushik

Stayed 7 nights in Jan 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 22 Mar 2024
Dear Koushik, Thank you for the awesome review!We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you.We hope you come back and stay with us soon.

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024
Response from The Ritz-Carlton, Turks & Caicos Team on 13 Feb 2024
Dear Ms. Julia, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!

8/10 Good

Travay, SAN DIEGO

Stayed 4 nights in Jan 2024
Response from The Ritz-Carlton, Turks and Caicos Team on 10 Jan 2024
Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to know we did not disappoint. We hope you come back and stay with us soon.

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is beautiful and the amenities are excellent.
Stayed 1 night in Jan 2024
Response from The Ritz-Carlton, Turks and Caicos Team on 10 Jan 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Lesley A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 13 Feb 2024
Dear Ms. Lesley, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon!

10/10 Excellent

Michael

Stayed 6 nights in Dec 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 10 Jan 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent and the service was phenomenal! The staff helped me celebrate my wife’s milestone birthday with complimentary champagne and dessert delivered to our room!
Stayed 3 nights in Dec 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 10 Jan 2024
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to know we hit the mark by creating memories for life. We hope you come back and stay with us soon.

8/10 Good

Camie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from The Ritz-Carlton, Turks and Caicos Team on 19 Feb 2024
Dear Mrs. Camie, Thank you for leaving a review of our hotel. We aim to always exceed the expectations of our guest and I am happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to the hotel in the future.

8/10 Good

annisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was Exceptional until Our last night 12/11 the power went out and it was completely dark and a/c out and we was not compensated for interruption.
Stayed 4 nights in Dec 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 10 Jan 2024
Thank you for your review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. Providing the highest quality of service is our number one priority and we would like to sincerely apologize for the power outage that was areawide at the time. Thank you for your time, patience and understanding. We hope you come back and stay with us soon.

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever
Stayed 4 nights in Nov 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 5 Dec 2023
Dear Mr. Shane, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we were able to do that for you. Once again, thank you for your time. We hope you come back and stay with us soon.

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 5 Dec 2023
Dear Mr. Chad, Thank you for the positive review. We work hard to meet expectations like yours, and we’re happy to know we were able to do that for you. Once again, thank you for your time. We hope you come back and stay with us soon.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 5 Dec 2023
Dear Ms. Laura, Thank you for the positive review. We work hard to meet expectations like yours, and we’re happy to know we were able to do that for you. Once again, thank you for your time. We hope you come back and stay with us soon.

10/10 Excellent

Mrunal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Ritz for my birthday and opted for a room on the Club Level with access to the lounge on the 9th floor. The staff and amenities were wonderful! The lounge offers breakfast and light meals/snacks, as well as drinks (alcoholic and non-alcoholic) all day until 10pm. Cris, Sarhaan, Nadia and Janelle in the lounge made me and my family feel so welcome and really catered to my parents’ dietary restrictions. They made my birthday week so special. The Ritz staff were very friendly and helpful. I can’t wait to visit again next year!
Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 6 Nov 2023
Thanks for the awesome review!We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you and you enjoyed your birthday. We hope you come back and stay with us soon.

10/10 Excellent

Paul

Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 5 Dec 2023
Dear Mr. Paul, Thank you for the awesome review. We work hard to meet and exceed expectations like yours, and we’re happy to know we were able to do that for you. Once again, thank you for your time. We hope you come back and stay with us soon.

8/10 Good

Eli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 6 Nov 2023
Thank you for the positive review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

8/10 Good

ESTHER

Stayed 4 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 6 Nov 2023
Thank you for the positive review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Sabrina

Stayed 9 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 5 Dec 2023
Dear Ms. Sabrina, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we were able to do that for you. Once again, thank you for your time. We hope you come back and stay with us soon.

10/10 Excellent

Chase

Stayed 4 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 3 Nov 2023
Dear Mr. Chase, Thank you for the awesome rating. We work hard to meet and exceed expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Vaniene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from The Ritz-Carlton, Turk and Caicos Team on 1 Nov 2023
Dear Mrs. Vaniene, Thank you for the awesome rating. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

Terriante Lamarquis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The birthday cake was the icing for me! Thank you Ritz!
Stayed 3 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 31 Oct 2023
Dear Terriante, Thank you for the an review. We are delighted to know you enjoyed the birthday cake. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

CORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Ritz Carlton was such an exceptional experience, from the accommodation and breathtaking ocean views to the special treatment for your son's 13th birthday. The personalized touches and gestures from the staff clearly made it a memorable celebration.
Stayed 3 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 31 Oct 2023
Dear Cora, Thank you, again for choosing the Ritz-Carlton, Turks and Caicos to celebrate Zion's birthday. We work hard to meet expectations like yours, and we’re happy to know your celebration was memorable. We hope you come back and stay with us soon.

8/10 Good

Charlie

Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 6 Nov 2023
Thank you for the positive review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

6/10 Okay

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice along with some of the staffs(Dejah at front desk was amazing along with the Jamaican young man at the bar by the pool/beach), room was very nice, convenient to everything! Negative are the beach was extremely rough didn’t go in the water went to local beach Sapodilla bay beach which was nice but was charged $10 for beach chair and $20 for umbrella (chairs are $10 per person)’ not enough activities on resort and food and drinks are extremely expensive!
Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 6 Nov 2023
Thank you for taking the time to let us know about your experience while staying with us. We appreciate your kind words about our ladies and gentlemen. Your feedback will be discussed with our Leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Thank you for your time, patience and understanding. We hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Alister

Travelled with family
Disliked: Amenities, property conditions & facilities
This is the worse Ritz Carlton I have visited. It did not meet my expectations of what a Ritz Carlton should be. The staff was friendly but the facilities were subpar. Specifically the gym.
Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 24 Oct 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Your constructive comments are essential in order for us to continually improve and evolve our service and standards. Your feedback will be discussed with our Leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Thank you for your time, patience and understanding, and we hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Our recent 5th-anniversary stay at the Ritz-Carlton Turks and Caicos was deeply disappointing. When traveling we generally stay at Ritz/ Four Seasons or equivalent properties due to the luxury and service, but our experience fell far far short. If you are used to this, this property is NOT FOR YOU. There was unwelcoming atmosphere throughout the property, incidents with local residents and staff members at the casino disrupting the experience, and a lack of staff oversight were concerning to say the least. Service was lackluster, and staff seemed consistently annoyed with guest requests. A simple task like raising a beach umbrella resulted in unnecessary interrogation, revealing a lack of understanding of guests’ expectations. The setting up of beach chairs was dreaded generally due to having to interact with unhappy staff. Overall the staff was unwelcoming. This left a bitter taste in our mouths and contributed to our overall disappointment. Our experience was so disheartening that we encountered other guests trying to cut their trips short and change their flights. It speaks to the depth of their disillusionment. Furthermore, in speaking with staff and others off of the property, everyone had the same message: This Ritz is severely lacking service. In conclusion, our stay at the Ritz-Carlton Turks and Caicos was not in line with the Ritz-Carlton standard of excellence. We share this account to provide a cautionary tale for those considering this property
Stayed 5 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 24 Oct 2023
Dear Mr. Michael, Thank you for your feedback on your recent stay with us. Please accept our sincerest apologies for the fact that your stay did not live up to your expectations while at our resort. I can assure you that our leadership team are always available to assist all of our guests as you are the main reason we are in business. Your feedback has been discussed at length with our leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Thank you for your time, patience and understanding. We hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Josh, Akron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The concierge level staff of Ricky,Chris and Gilbert where beyond top not. It was my wife’s 10th 30th birthday and they went so beyond anything I could have asked for with surprises more then daily. If I came up with an idea for her they followed up with 3 more. The room was phenomenal food was great. Beaches are second to none and I’ve literally visited some of the best beaches in the world. I literally can not say enough about the staff and this hotel experience.
Stayed 5 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 23 Oct 2023
Dear Mr. Josh, Thank you for your review. We appreciate your kind comments about our friendly and helpful ladies and gentlemen. We approach each day thinking about how we can create guests for life through providing genuine and personalized care to all of our guests. We base our decisions on what we think will make vacation experiences with us unique and memorable. We will be sure to recognize and thank Ricky, Chris and Gilbert personally for the service you received. Thank you for your time and most importantly, thank you for choosing to stay with us. We hope to have the opportunity of welcoming you back to the hotel in the future.

10/10 Excellent

Olga

Liked: Cleanliness
Stayed 6 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 25 Oct 2023
Thank you for the amazing review! We work hard to meet expectations like yours, and we’re happy to know that we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

shaun reed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
…
Stayed 5 nights in Oct 2023
Response from The Ritz-Carlton, Turks and Caicos Team on 31 Oct 2023
Dear Mr. Reed, Thank you for the awesome review. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope you come back and stay with us soon.

2/10 Terrible

Pablo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unnaceptable
Stayed 2 nights in Oct 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 18 Oct 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Your constructive comments are essential in order for us to continually improve and evolve our service and standards. Your feedback will be discussed with our Leadership team to ensure the necessary guidelines are in place and reviewed to prevent your experience from continuing to occur. Thank you for your time, patience and understanding, and we hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 23 Oct 2023
Thank you for the kind review. We work hard to meet expectations like yours and we are happy to know we accomplished that. We hope to have the opportunity of welcoming you back in the future.

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 16 Oct 2023
Thank you for taking the time to leave a rating about your recent stay with us. We hope to have the opportunity of welcoming you back in the future.

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 16 Oct 2023
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. Thank you for your time, patience and understanding. We hope to have the opportunity of welcoming you back again in the near future.

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 16 Oct 2023
Thank you for taking the time to leave the awesome rating about your recent stay with us. We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. We hope to have the opportunity of welcoming you back in the future.

10/10 Excellent

Richard

Stayed 7 nights in Sep 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 10 Oct 2023
Thank you for your positive review! It is always great to receive ratings like yours where you, our valued guest, recommend our hotel. We work hard to meet expectations like yours and we're happy to know we hit the mark for you. We hope you come back and stay with us soon.

10/10 Excellent

gerald e

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 5 Oct 2023
Thank you for sharing your positive review about our hotel! It is always wonderful to receive ratings such as yours where you, our guests, highly recommend our hotel. We aim to always exceed the expectations of our guests and we are happy that you felt that we accomplished this during your stay. We hope to have the opportunity of welcoming you back to our hotel in the future.

8/10 Good

Joseph Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from The Ritz-Carlton, Turks & Caicos Team on 5 Oct 2023
Thank you for your positive rating! We hope to have the opportunity of welcoming you back to our hotel in the very near future.