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Reviews of Costa Love Aparta-Hotel

3.5 out of 5
Costa Love Aparta-Hotel
Av. Pastor Domingo de la Cruz, Punta Cana, La Altagracia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 104 out of 147 reviews" "
Rating 8 - Good. 23 out of 147 reviews" "
Rating 6 - Okay. 10 out of 147 reviews" "
Rating 4 - Poor. 3 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

9.2/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
I needed a place to stay for 1 night before I could go to my resort and this place was absolutely PERFECT! Very clean, very HELPFUL staff, great restaurant onsite which includes a free buffet breakfast and they prebooked transportation from the airport for me. Im so pleased with the customer service. What a great first impression to welcome me to Punta Cana
Stayed 1 night in May 2024
Response from Costa Love on 22 May 2024
Thank you Rhonda for taking the time to make a comment for us we greatly appreciate your feedback, and I will make sure to share it with my staff so they can keep up the good work. It was more then a pleasure having you stay with us. Thanks again and we hope to see you soon.

10/10 Excellent

Ethel

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024
Response from Jordan on 20 May 2024
Ethel thanks for having chosen Costa Love to host you during your recent visit to Punta Cana! It was our pleasure to have. Hope we will see you soon visiting us!!

8/10 Good

MICHELL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean place. Sushi eatery on premises. Comfortable and convenient. Stood for 2 days before flight. Local culture
Stayed 2 nights in May 2024
Response from Costa Love on 15 May 2024
Thank you Michell for taking the time to make a review for us we. We greatly appreciate your review and we hope to see you again in the future.

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and well managed. I had a great time with staff and management. They were always willing to assist. I will definitely recommend.
Stayed 5 nights in Apr 2024
Response from Costa Love on 4 May 2024
Thank you Felicia for taking the time to make a comment for us. We greatly appreciate your feedback and it was a pleasure having you stay with us. Thanks again Felicia and we hope to see you in the future. HAPPY BIRTHDAY!

10/10 Excellent

Jeoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, very clean
Stayed 3 nights in Apr 2024
Response from Costa Love on 1 May 2024
Thank you Jeoffrey for taking the time to make a review for us. We greatly appreciate your feedback and we hope to see you again in the future.

10/10 Excellent

Martin, San Diego

Stayed 4 nights in Apr 2024
Response from Costa Love on 17 May 2024
Thank you Martin for taking the time to make a review for us. We are very happy you enjoyed yourself and we hope to see you again in the future.

10/10 Excellent

Ines, Nashua

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The people are amazing. The owner is very gentile and really care about guess. I will recommend this place. 10
Stayed 1 night in Apr 2024
Response from Costa Love on 26 Apr 2024
Thank you Ines for taking the time to make a comment for us. We greatly appreciate your feedback and we hope to see you again in the future.

8/10 Good

jeffrey, Manassas

Travelled with family
Liked: Cleanliness
Nice small hotel. The room are small but comfortable with full size fridge and stove. The restaurant on site was good. It offers Dominican tres golpe breakfast, American and French breakfast. Very friendly staff
Stayed 1 night in Apr 2024
Response from Costa Love on 22 Apr 2024
Thank you Jeffrey for taking the time to make a comment for us. We greatly appreciate your feedback and again it was a pleasure having you with us. Thanks again and we hope to see you in the future.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was quick to respond to any issue. Onsite dining was excellent
Stayed 7 nights in Apr 2024
Response from Costa Love on 18 Apr 2024
Thank you John for taking the time to make a comment for us. We are happy to see that you enjoyed your stay and we hope we see you again in the future. Thanks again.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Costa Love on 3 May 2024
Thank you Jessica for taking the time to make a review for us. We are happy you enjoyed yourself and we hope we get to see you again in the future.

10/10 Excellent

Paulette

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, warm and friendly staff. The Owner was very accomodating and took the time out to please His guests. The food selection was off the charts, very tasty. I'm definately going back soon
Stayed 8 nights in Mar 2024
Response from Costa Love on 3 Apr 2024
Thank you Paulette for taking the time to make a comment for us. It was a pleasure having you stay with us and we hope we can see you again in the future.

10/10 Excellent

Rishabh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Costa Love on 2 Apr 2024
Thank you Rishabh for taking the time to make a comment for us. We appreciate you feedback and we hope to see you in the future. Thanks again.

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Mar 2024
Response from Jordan on 1 Apr 2024
Francisco thanks for having chosen Costa Love to host you during your recent visit to the Dominican Republic!! We appreciated taking your time to write this comment!! Hope to see you soon again visiting us!

2/10 Terrible

Miguel

Stayed 2 nights in Mar 2024
Response from Costa Love on 22 Apr 2024
Thank you Miguel for taking the time to make a review for us. We appreciate your comment. Thanks again.

10/10 Excellent

Griffin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Costa Love on 12 Mar 2024
Thank you Griffen for taking the time ot make a comment for us. We are very happy that you enjoyed yourself and it was a pleasure having you. Thanks again and we hope to see you soon.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Nice clean place. Everyone was nice.
Stayed 2 nights in Mar 2024
Response from Costa Love on 10 Mar 2024
Thank you james for taking the time to make a comment for us. We are pleased that you enjoyed your stay and it was a pleasure having you. Thanks again.

10/10 Excellent

Barb

Liked: Cleanliness, property conditions & facilities
Clean and safe. Owner and staff helpful.
Stayed 27 nights in Feb 2024
Response from Jordan on 6 Mar 2024
Barb thanks for having chosen Costa Love to host you during your visit to Dominican Republic and for taking your time to write this comment. We hope to see you soon again visiting us!

2/10 Terrible

elias, ottawa

Disliked: Cleanliness, amenities, property conditions & facilities
I never thought of this before worsened breakfast bad altitude when you ask for juice don’t know what else I could say
Stayed 5 nights in Feb 2024
Response from Jordan on 7 Mar 2024
Elias thanks for having chosen Costa Love to host you during your visit to Dominican Republic. I apologize for the experience you had. 90 PER CENT of our guest are extremely satisfied with our service. Hope you give us the opportunity to host you again!!

10/10 Excellent

Moises

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024
Response from Jordan on 25 Feb 2024
Moises thanks for taking your time to comment! We continue to strive to exceed your expectations! Hope to see you soon again visiting us!

10/10 Excellent

Jason

Travelled with group
Liked: Amenities, property conditions & facilities
The manager Jordan plus staff was very welcoming & helpful!
Stayed 1 night in Feb 2024
Response from Jordan on 22 Feb 2024
Jason thanks again for giving us the opportunity to host you! It was our pleasure and mandate to make feel at home. Hope to see you soon again!

10/10 Excellent

ANGELINA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel was very clean and the room was comfortable. The restaurant on property was delicious and the service was great. For the price it was perfect. Overall a great deal.
Response from Jordan on 22 Feb 2024
Angelina thanks for taking your time to comment. Every day we strive to exceed your expectations. Hope to see you soon again!

10/10 Excellent

Isaac

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was perfect for our budget and purpose
Stayed 5 nights in Feb 2024
Response from Costa Love on 19 Feb 2024
Thank you Isaac for taking the time to make a comment for us. We are very pleased that you had a good stay, and it was a pleasure having you stay with us. Thanks again and we hope to see you soon.

6/10 Okay

Monica

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jordan on 22 Feb 2024
Thanks for taking your time to write this comment. We are here to make your stay the best posible. Hope to see you soon again!

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff who were accommodating and helpful. Stayed here for one night and felt welcome and safe throughout our stay
Stayed 1 night in Feb 2024
Response from Jordan on 17 Feb 2024
Valerie thanks for taking your time to write this comment and for giving us the opportunity to serve you!! We are to make you feel at home! Hope to see you soon again!!

6/10 Okay

Juan Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Ok motel for budget stay. Staff was very friendly and helpfull. They gave me a motorcycle ride to catch the bus to Santo Domingo at 5.30 AM.
Stayed 1 night in Feb 2024
Response from Costa Love on 14 Feb 2024
Thank you Juan carlos for taking the time to make a comment for us. We appreciate your kind words and we hope to see you in the future. Thanks again.

10/10 Excellent

Patricia

Liked: Amenities, property conditions & facilities
Nice staff and the place is very nice, clean, and it’s security and friendly
Stayed 1 night in Feb 2024
Response from Jordan on 10 Feb 2024
Patricia thanks for choosing us and taking your time to write this comment. We try our very best every day to please you!!.Hope to see you soon again!

6/10 Okay

Sean, Golden

Disliked: Amenities, property conditions & facilities
No hot water! So very noisy all night. Cheap. Has a roof you can go and chill on. Best restaurant connected to it. People are friendly.
Stayed 3 nights in Feb 2024
Response from Jordan on 10 Feb 2024
Sean thanks for choosing us and taking your time to make this comment. We apologize for the hot water next time let us know and we gladly fix it or change your room.Hope you give us the opportunity to serve you again!!

10/10 Excellent

Kishant N

Liked: Cleanliness, property conditions & facilities
Very amazing people
Stayed 4 nights in Jan 2024
Response from Costa Love on 7 Feb 2024
Thank you Kishant for taking the time to make a comment for us. We are very happy that you enjoyed your stay and we hope to see you in the future, thanks again.

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
I enjoyed to stay there.
Stayed 7 nights in Jan 2024
Response from Costa Love on 7 Feb 2024
Thank you Patricia for taking the time to make a comment for us. It was a pleasure having you stay with us and we hope you come back soon.

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Caring Hospitality
Stayed 1 night in Jan 2024
Response from Jordan on 4 Feb 2024
Chase we greatly appreciate you taking your time to comment. It help us to continue to better our service!! Once again thanks! Hope to see you soon again!!

10/10 Excellent

Brent

Stayed 1 night in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Brent for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

10/10 Excellent

Denys

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Denys for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

10/10 Excellent

Sami

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Sami for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

10/10 Excellent

Gregoria

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Me encanto el trato
Stayed 1 night in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Gregoria for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

10/10 Excellent

Mauri

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean and comfortable.
Stayed 1 night in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Mauri for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

10/10 Excellent

Rochell

Liked: Cleanliness, property conditions & facilities
Clean and safe
Stayed 1 night in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Rochell for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

8/10 Good

Shauntelle

Liked: Cleanliness
Disliked: Room comfort
The workers was very friendly but I didn’t like that the shower was broke and it inconvenience my stay I couldn’t shower lile
Stayed 1 night in Jan 2024
Response from Costa Love on 23 Jan 2024
Thank you Shauntelle for taking the time to make a comment for us. We are sorry about any inconveniences that you may have had and I will make sure to share it with my staff so we can improve. Thanks again.

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Costa Love on 23 Jan 2024
Thank you Brittany for taking the time to make a comment for us. We are very happy that you enjoyed your stay and it was more then a pleasure having you with us. Thanks again and we hope to see you soon.

2/10 Terrible

Mike

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Front desk staff was amazing.. Room was GREATLY DISAPPOINTING 1. Broken shower 2. Broken hanging rod in closet 3. No window in bathroom
Stayed 1 night in Dec 2023
Response from Costa Love on 23 Jan 2024
Thank you Mike for taking the time to make a comment for us. We are sorry about your unfortunate experience and we thank you for your honesty.

10/10 Excellent

Emilia

Stayed 8 nights in Dec 2023
Response from Costa Love on 4 Jan 2024
Thank you Emilia for taking the time to make a comment for us. We greatly appreciate your honesty and we hope to see you in the future.

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Costa Love on 23 Jan 2024
Thank you Matthew for taking the time to make a review for us. We are very pleased you enjoyed yourself and we hope to see you soon.

2/10 Terrible

Wilfry

Stayed 1 night in Dec 2023
Response from Costa Love on 23 Jan 2024
Thank you Wilfry for taking the time to make a review for us. We apprecaite you honesty and we hope to see you soon.

10/10 Excellent

Priyanka

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Costa Love on 24 Dec 2023
Thank you Priyanka for taking the time to make a comment for us. We appreciate your feedback and we hope to see you in the future.

2/10 Terrible

Juan

Disliked: Amenities, property conditions & facilities
I did not know the door was very flimsy. I didn't feel safe so I left. There were people video recording me. It was a waste of money. I did not feel safe and left the very next day.
Stayed 7 nights in Nov 2023
Response from Jordan on 16 Nov 2023
Juan, we sincerely apologize for the opinión that you have of our property. We never had any issues with security in our property and again we apologize that you feel that way. We invite to give usbthe opportunity to serve you again with no charge and show you that our property is secur. Once again we apologize!! .

10/10 Excellent

Edwin

Stayed 2 nights in Nov 2023
Response from Costa Love on 14 Nov 2023
Thank you Edwin for taking the time to make a comment for us. We really appreciate your feedback, I will make sure to share this comment with our staff so they can keep up the good work. Thanks again edwin and we hope to see you soon.

10/10 Excellent

Sean James

Liked: Cleanliness, amenities, property conditions & facilities
It was great, the staff was friendly and food good. It was very good for a person who wants to taylor their own trip.
Stayed 9 nights in Nov 2023
Response from Costa Love on 13 Nov 2023
Thank you Sean for taking the time to make a comment for us. We appreciate your feedback and it was more then a pleasure having you stay with us. Thanks again and we hope to see you in the future.

10/10 Excellent

Normand

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Costa Love on 12 Nov 2023
Thanks Normand for taking the time to make a review for us. We greatly appreciate your feedback and we more then happy to have you stay with us. Thanks again Normand and we hope to see you in the future.

10/10 Excellent

Shuji

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Costa Love on 6 Oct 2023
Thank you Shuji for taking the time to make a comment for us. We are very happy that you enjoyed yourself and we hope to see you again. Thanks.

10/10 Excellent

Reena

Liked: Cleanliness, property conditions & facilities
Response from Costa Love on 15 Sept 2023
Thank you Reena for taking the time to make a comment for us. We appreciate your feedback and it was a pleasure having you stay with us. Thanks again and we hope to see you soon.

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is very safe. I unexpectedly stayed here due to missing my flight and have no complaints. The owner was extremely nice and accommodating. I will definitely stay again!
Stayed 1 night in Sep 2023
Response from Bladimir on 11 Sept 2023
Thanks for taking your time to comment. We are here to make your stay very confortable. Thanks again and see you soon