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Reviews of Los Corales Tropical Beach Resort & SPA

4 out of 5
Los Corales Tropical Beach Resort & SPA
Calle Residencial Los Corales, Punta Cana, La Altagracia

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 188 reviews" "
Rating 8 - Good. 18 out of 188 reviews" "
Rating 6 - Okay. 15 out of 188 reviews" "
Rating 4 - Poor. 20 out of 188 reviews" "
Rating 2 - Terrible. 13 out of 188 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gilbert

Liked: Cleanliness, property conditions & facilities
I will be back.
Stayed 1 night in Mar 2024

4/10 Poor

Ruthi

Travelled with group
Disliked: Amenities, property conditions & facilities
Not at all what expected
Stayed 7 nights in Mar 2024

2/10 Terrible

Jairo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
DONT STAY HERE !!!!!! First off if u think ur getting a good deal with this place ur wrong it’s disgusting and a waste of money I spent over a thousand dollars to stay here because the pictures were beautiful and the place look nice first when we got there it’s in a terrible neighborhood and there is multiple construction zones and trash everywhere when we got there the staff was rude and made us feel like we were bothering them for staying they gave us our room and there was no working ac and we told them and they said they were gonna fix it and it looks them 5 hours to do it and even when they fixed it the place was still unbearable to be in the whole house had humidity problems the kitchen was dirty so we’re the rooms there was roaches and Beattles and the showers had mold growing in them and the there was barely any water pressure let alone hot water we asked if we could get a new suite and refused and they had no refunds the place comes with free breakfast which is normally not the good anyways but this place had 3 food options and they were all Terrible and the food was not edible and u can only order off a menu of 4 things all the stuff was massively over priced and just not good everything about this place is a disaster and one of the employees told us they use photoshop to make the rooms look a lot nicer then they are they prey on tourist and are simply scamming people out of there Money the places sounds fancy Los corales but there’s not one fancy thing about it
Stayed 5 nights in Sep 2023

2/10 Terrible

Antonella Marie, Astoria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived on 7/26 the room was not as depicted in the pictures. The bathrooms sink, shower faucets and bidet where rusted. In the bathroom they had signs saying to not throw toilet paper in the toilets to throw it in the trash as well as the toilet kept on flushing. One of the ac's stopped working 2 hrs after we got there we were so told to pay $120.00 for electricity which wasn't indicated for the time we were staying. One of the closets had broken handles. The microwave was rusted. To turn off the TV you had to unplug it. In one of the 3 bedrooms a light wasn't working.The sliding door to one of the balconies didn't lock and door that lead to another balcony had the wood split that's Safety issue. The cushions on some of the lounge seating on the balcony was dirty and stained. We also were supposed to use water from a water cooler they provided to cook with slash brush our teeth and was our dishes to drink from and whatever else we needed to use the water for. Everything was dingy and outdated. My family and i felt so uncomfortable and unsafe. We would of left the same day we arrived but i couldn't find anything available that same day so we had to stay the night we left on 7/27 in the morning.
Stayed 4 nights in Jul 2023

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

2/10 Terrible

DORIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I ment to write this review as soon as I got back bu to got busy. I was extremely disappointed with this apartment not just because it was dated. The towel seat in the second bathroom was broken and no one ever came to fix it. The towels provided were terrible did not dry you. And on top of it all the management requested an $80 US dollar deposit we only stayed there 3 days of the original 4 planned and they only returned $20. Dollars without even reading the meter. Total rip off that I allowed because we were in a hurry to leave and I did not want to make a big deal in front of my Mother and Mother in Law who were already disappointed. I would never ever say there again. The Management service is terrible

10/10 Excellent

Larsen

Stayed 1 night in May 2023

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Please make yourself a favor and go forward and book this property. This location is the best in Puntacana. The beach is great and the views are amazing.
Stayed 1 night in May 2023

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is the best area in Puntacana and this is the best site to take memorable pictures. being on the beach was great with short stroll to beach bars, and restaurants we do recommend this hotel
Stayed 1 night in May 2023

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We already planned to come back here with our friends. Everything was very nice.. thank you very much
Stayed 1 night in Apr 2023

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
I would definitely stay at this hotel again probably in August
Stayed 1 night in Apr 2023

10/10 Excellent

Raimon

Liked: Cleanliness, amenities, property conditions & facilities
Locals are friendly and helpful, staff was nice. Villa was big and on the beach.
Stayed 1 night in Apr 2023

10/10 Excellent

Garry

Liked: Cleanliness, amenities, property conditions & facilities
It was good. Comfortable and with good price. Good breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Jasmine

Liked: Cleanliness, amenities, property conditions & facilities
Good value for this price! Wonderful beach with many umbrellas and chairs.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Good choice for Puntacana. Nice price. Great location. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

MERCY

Stayed 1 night in Apr 2023

6/10 Okay

Katherine

Travelled with family
Disliked: Property conditions & facilities
The property managers and workers were all extremely friendly and nice. They addressed all concerns we had with the property in a timely manner. The Deluxe Condo was directly on the beach. The palm frond umbrellas were convenient and the beach worker set up chairs for us each day. It was nice that there were a couple of restaurants very close by. The owners of the condo should seriously consider making some updates and maintenance. We realize we were in another country, but the kitchen needs updating and the furniture is cheap. If we are going to be charged extra for electricity, I think they should just raise the rates and include that up front. The air conditioning unit in the living room needs updating as well. A neighboring guest told us their room was very nice and had ceiling fans. That would have been a nice option. All in all we enjoyed our stay.
Stayed 6 nights in Apr 2023

10/10 Excellent

Odin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good selection of services. Resort was amazing.
Stayed 1 night in Mar 2023

4/10 Poor

Bobbi

Travelled with family
Disliked: Cleanliness, room comfort
Not what it advertises!
The pictures shown are not what you get. The resort has several different sections and almost every unit is not on the beach or with views of beach. We had views of pool if standing on Ph patio but back patio and roof top view was the back alley of a building which was literally falling apart and crumbling. The interior of the PH was itself deteriorating. Kitchen cabinets peeling pressed wood, 2nd bath shower head had to be handheld or it sprayed all over the bathroom, 2nd bathroom smelled of mold and the door to the outside patio was cracked and broken letting air out and light through. Third bedroom is a shack on the rooftop terrace, big hike downstairs to use the bathroom. They don’t tell you in advance that you’ll have to leave $40 cash only per ac unit as a deposit because electric isn’t included. Then they charged us more than $20 a day for kw hrs used. My parents live locally and use way more electric monthly than we did in three nights and their bill is less! No daily towels service. And they expect you to use your one assigned towel at the beach and to bathe. Gross! You only get one key and everyone must share. If you go to the beach, you can sit but you’ll be harassed by different workers asking to see your key the whole day. And the beach is not clean. Seaweed and trash. They don’t clean it up. The lack of full disclosure plus unlike regular resorts of hotels, the “front desk” or office isn’t available 24 hours. And they are annoyed if you run late to check in.
Stayed 3 nights in Mar 2023

10/10 Excellent

Nonna

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is better then i was expected! Area was beautiful, the beach was clean and nor overcrowded.
Stayed 1 night in Mar 2023

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
My recent stay was just like expected and everything was fine, thank you.
Stayed 1 night in Mar 2023

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Many thanks to all the team for our wonderful vacation! Every moment was a pleasure, we will miss you
Stayed 1 night in Mar 2023

10/10 Excellent

Elma

Liked: Cleanliness, amenities, property conditions & facilities
Good property condition, wonderful location, many nice restaurants.
Stayed 1 night in Mar 2023

4/10 Poor

Ken

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
I booked it by recommendation and now i also can recommend this hotel!
Stayed 1 night in Mar 2023

6/10 Okay

Jose

Travelled with family
Disliked: Amenities
Staff were awesome. Food was also great. Even the spa was really good…but it needs more fixing up and more cleanliness in the villas. Outside looks nice but needs lots of work. We should be allowed to use any of the pools around there but you are not allowed. You do not need to rent a car to get around and beach is 1-2 minutes away. But staff are great. Villas need to be updated and modernized.
Stayed 5 nights in Feb 2023

8/10 Good

Cynthia

Liked: Cleanliness, amenities
Positive: comfortable apartment great for big families, literally in front of the ocean, quiet, safe, free breakfast, free water dispenser in the unit. Staff responded quickly to solve AC issues. Negative: Stayed in apartment number three which master room shower didn’t have hot water, and AC got damaged after the second day. Also, there was water coming out under the bathroom sink when I was taking a shower. In addition, they charged for electricity usage. When I did the check in, staff asked for a cash deposit and deducted the electricity usage from it at check out. I almost lost the deposit when I went to check out because there was no one in the office and it was almost time for the taxi to pick me up. I’m glad I could get my money back on time.

10/10 Excellent

Griselda

Liked: Cleanliness, amenities, property conditions & facilities
Good service and amazing location. Big villa with good AC and wifi. Would stay longer.
Stayed 1 night in Sep 2022

10/10 Excellent

Kianna

Liked: Cleanliness, amenities, property conditions & facilities
It was my birthday trip and i liked every single moment!
Stayed 1 night in Sep 2022

10/10 Excellent

Marina

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location, closeness of our villa to the beach, facilities and staff
Stayed 1 night in Sep 2022

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything (Beach and pool). Sadly the beach was not very clean but we were able to enjoy in an excursion and the pool.
Stayed 2 nights in Sep 2022

10/10 Excellent

Muar

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beach front just like advertised. Big pool. It was clean, many towels.
Stayed 1 night in Jul 2022

4/10 Poor

Jean J, New York

Travelled with family
Disliked: Amenities, property conditions & facilities
The area is basically a bunch of villas rented out. There is no washer and dryer as advertised and also, the you have to pay for the electric bill, we stayed for 18 days and paid $364 USD cash. The beach is also full of seaweeds which is rotting on the shore and very stinky, we didn’t take a dip in Bavaro beach which was advertised as one of the best beaches in Punta Cana for that reason, we had to drive to Macao beach which was 23km away from the resort just to have fun at the beach.
Stayed 18 nights in Jun 2022

10/10 Excellent

Stedroy

Liked: Cleanliness, amenities, property conditions & facilities
Its my second stay here and again very nice experience. Would stay again and agsin!
Stayed 2 nights in Jul 2022

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet resort!! Literally just birds you can hear! Wonderful vacation, thank you.
Stayed 2 nights in Jun 2022

8/10 Good

Damaris

Travelled with family
Liked: Amenities, property conditions & facilities
Good communication, friendly staff. Awesome people
Stayed 8 nights in Jun 2022

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect but communication can be faster
Stayed 1 night in Jun 2022

10/10 Excellent

Ani

Liked: Cleanliness, amenities, property conditions & facilities
Would come back any moment!! Because i like everything
Stayed 1 night in Jun 2022

6/10 Okay

nicole

Stayed 1 night in May 2022

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Just like description! Perfect location, clean water, not overcrowded beach.
Stayed 1 night in May 2022

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Good value. I can tell only good things about this hotel!!
Stayed 1 night in Apr 2022

2/10 Terrible

Renee

Disliked: Property conditions & facilities
Almost physical altercation due to lack of communication. Front desk was very unprofessional. Didn’t feel safe so I never stayed. It was also too much going on around the place. ( unsafe). Return the key in the morning. My 20.00 deposit for electricity turned into 14 dollars. I will NEVER recommend this place.
Stayed 1 night in Feb 2022

4/10 Poor

CARLOS

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. No trash cans. No bathroom soap. I was charged electricity, we didn't even use the Air Conditioners, and somehow were over the electricity quota. It also advertised dryer/washer, and there was none.
Stayed 1 night in Feb 2022

8/10 Good

Khaled

Travelled with family
Liked: Cleanliness, room comfort
Good stay
It was nice and quiet stay, the only thing is the mosquitoes outside.
Stayed 1 night in Dec 2021

10/10 Excellent

Ivanna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful surroundings with well done maintenance.
Stayed 1 night in Nov 2021

6/10 Okay

magali

Travelled with family
The property need more updates they have good communication but I not agree they charger me for only 6 days and 2 day 1/2 I was out of the los corales and they charge me $80 for electric extra when I make the reservation I don’t see they have the charge for electric this is was my first time renter like this and my last time I never renter again at los corales the room need update more. The comunicativos is good they answers all the time but the apartment need renew more. I make 2 reservation and they charge me for this 2 is only 6 days 5 nights and 2 days I was out of los corales early morning so the mean is I pays for each room one $80 for electric and the other room this I not agree so the i paid $155 for 2 apartment only just electric. I not pays the light here in USA for 5 nights
Stayed 5 nights in Nov 2021

10/10 Excellent

Valery

Liked: Cleanliness, amenities, property conditions & facilities
Our first stay in a villa! And definitely we will come back
Stayed 1 night in Oct 2021

10/10 Excellent

Bonny

Liked: Cleanliness, amenities, property conditions & facilities
Its better then expected and Just like described !!
Stayed 1 night in Oct 2021

10/10 Excellent

MARC

Business traveller
Liked: Cleanliness, room comfort
Travel guru
Good airport hotel conveniently located near airport, clean and functional hotel. Reasonable rate. Bedding comfortable , carpets need cleaning as room had a bit of a foot odor, shower head was not flowing. Other than that no issues.
Stayed 2 nights in Oct 2021

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Direct ocean view!! Location is amazing. We do recommend!
Stayed 1 night in Aug 2021