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Paradisus Palma Real Golf & Spa Resort All Inclusive

5.0 star property
Luxury property on the beach, with 11 outdoor swimming pools
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Paradisus Palma Real Golf & Spa Resort All Inclusive

Arcade
Exterior
Junior Suite (Deluxe)
8 restaurants, breakfast, lunch, dinner served; international cuisine
The Reserve Presidential Suite Ocean Front Adults Only
Reviews
8.4

Very good

Popular amenities

  • Spa
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • GymGymGym
  • RestaurantRestaurantRestaurant

Explore the area

Map
Playa de Bávaro, Punta Cana, La Altagracia, 23000
  • Popular LocationCocotal Golf and Country Club12 min walk
  • Popular LocationLos Corales Beach8 min drive
  • Popular LocationBavaro Beach15 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)24 min drive
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Room options

View all photos for Two Bedroom Master Suite

1 bedroom, premium bedding, pillow-top beds, free minibar

Two Bedroom Master Suite

9/10 Wonderful

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 127 sq m
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Reserve Presidential Suite Ocean Front Adults Only

View from room

The Reserve Presidential Suite Ocean Front Adults Only

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 167 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Garden View Adults Only

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Suite Garden View Adults Only

8.7/10 Excellent

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean Front

The Reserve Adults Only Suite Ocean Front | Beach/ocean view

The Reserve Adults Only Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Nikté Junior Suite Ocean View

Nikté Junior Suite Ocean View | Beach/ocean view

Nikté Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for The Reserve Adults Only Suite Ocean View

The Reserve Adults Only Suite Ocean View | Beach/ocean view

The Reserve Adults Only Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Nikté Suite Ocean Front

Nikté Suite Ocean Front | Beach/ocean view

Nikté Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Nikté Junior Suite Ocean Front

Nikté Junior Suite Ocean Front

Nikté Junior Suite Ocean Front

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 1 Double Bed

View all photos for Nikté Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Nikté Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Reserve Adults Only Junior Suite Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

The Reserve Adults Only Junior Suite Garden View

10/10 Exceptional

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Nikté Junior Suite Swim-Up

Nikté Junior Suite Swim-Up | View from room

Nikté Junior Suite Swim-Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 76 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for The Reserve Deluxe Roulette Room

1 bedroom, premium bedding, pillow-top beds, free minibar

The Reserve Deluxe Roulette Room

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Nikté Two Bedroom Master Suite Swim-Up

1 bedroom, premium bedding, pillow-top beds, free minibar

Nikté Two Bedroom Master Suite Swim-Up

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 175 sq m
  • Sleeps 5
  • 1 Double Bed OR 2 Single Beds

View all photos for The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

The Reserve Adults Only Junior Suite Swim Up

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Room, Garden View

1 bedroom, premium bedding, pillow-top beds, free minibar

Junior Room, Garden View

8.2/10 Very good

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Renovated in 2022
  • 49 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite Deluxe

Master Suite Deluxe

Master Suite Deluxe

8.3/10 Very good

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Free minibar items
  • 73 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Punta Cana

Located on a private beach, Paradisus Palma Real Golf & Spa Resort All Inclusive is in Bávaro neighbourhood and is connected to a shopping centre. Cocotal Golf and Country Club and Cana Bay Golf Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Los Corales Beach and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives.
Visit our Punta Cana travel guideOpens in a new window

What's nearby

  • Cocotal Golf and Country Club - 12 min walk
  • Los Corales Beach - 8 min drive
  • Downtown Punta Cana - 9 min drive
  • Cortecito Beach - 11 min drive
  • Bavaro Beach - 15 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 25 min drive

Restaurants

  • Mosaico - 12 min walk
  • Capri - 10 min walk
  • Olio - 6 min drive
  • Drifters Lazy River Bar - 6 min drive
  • Rendezvous Lobby Bar - 5 min drive

About this property

Paradisus Palma Real Golf & Spa Resort All Inclusive

Luxury all-inclusive property refurbished in 2022 and located near Cocotal Golf and Country Club
Located close to Los Corales Beach and Cortecito Beach, Paradisus Palma Real Golf & Spa Resort All Inclusive provides a free breakfast buffet, 27 holes of golf and an attached winery. This property is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Indulge in aromatherapy, a manicure/pedicure and a body treatment at Yhi Spa, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The health club offers Pilates classes and fitness classes; other things to do include beach yoga, beach volleyball and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 swim-up bars and 3 beach bars.
You'll also find perks such as:
  • 11 outdoor pools and a children's pool, with 2 swim-up bars, sunloungers and pool umbrellas
  • Free self-parking
  • A free local area shuttle, 4 outdoor tennis courts and a local area shuttle
  • A bike on-site, babysitting (surcharge) and ATM/banking services
  • Guest reviews give good marks for the beach locale, pool and helpful staff
Room features
All 596 individually furnished rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Flat-screen TVs with cable channels
  • Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing

Land activities

Fitness facilities
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 11 bars/lounges
  • 2 swim-up bars
  • 3 beach bars
  • 3 poolside bars
  • 8 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • BLUE AGAVE
  • MALVA (+18)
  • MASCALZONE
  • MINA
  • THE LUNCH BOX FAMILY KITC

Things to do

  • 11 outdoor pools
  • 27 holes of golf
  • 4 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Bicycles
  • Canoeing
  • Children's pool
  • Farming classes
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf clubhouse
  • Golf lessons
  • Health club
  • Kayaking
  • Optional golf privileges
  • Pilates classes
  • Racquetball/squash
  • Sailing
  • Scuba diving
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Wine tasting room
  • Winery
  • Winery release events

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (69,277 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (127 centimetre wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • Built in 2005
  • Colonial architecture
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Renovated entire property - December 2022

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Paradisus Golf
Paradisus Palma Real All Inclusive
Paradisus Palma Real Golf
Paradisus Real
Paradisus Real Palma
Paradisus Palma Real Golf Resort All Inclusive Punta Cana
Paradisus Palma Real Golf Resort All Inclusive
Paradisus Palma Real Golf All Inclusive Punta Cana
Paradisus Palma Real Golf Spa Resort All Inclusive
Parasus Palma Real Inclusive
Paradisus Palma Real Golf & Spa Resort All Inclusive Punta Cana

Frequently asked questions

Does Paradisus Palma Real Golf & Spa Resort All Inclusive have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

How much does it cost to stay at Paradisus Palma Real Golf & Spa Resort All Inclusive?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Paradisus Palma Real Golf & Spa Resort All Inclusive on 12 Jun 2024 start from €486.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Paradisus Palma Real Golf & Spa Resort All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Self-parking is free at this property.

What time is check-in at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Palma Real Golf & Spa Resort All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include kayaking, rowing/canoeing, football and more.

Where is Paradisus Palma Real Golf & Spa Resort All Inclusive located?

Located in Bávaro, this beachfront property is in the city centre and within 3 mi (5 km) of Cocotal Golf and Country Club, Los Corales Beach and Cortecito Beach. Bavaro Beach and Downtown Punta Cana are also within 6 mi (10 km).

Paradisus Palma Real Golf & Spa Resort All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 313 out of 557 reviews" "
Rating 8 - Good. 107 out of 557 reviews" "
Rating 6 - Okay. 72 out of 557 reviews" "
Rating 4 - Poor. 26 out of 557 reviews" "
Rating 2 - Terrible. 39 out of 557 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

RICARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All I have to say is that it is a 5 star hotel from the moment you arrive until you leave, we recommend this hotel to all families, it even has an adult only area, I celebrated my birthday there on the 28th and it was excellent, I lived very beautiful and unforgettable moments.
Stayed 4 nights in May 2024

8/10 Good

Enny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a VIP section that wasn’t available for purchase via Expedia. That was the main qualm. The pools were very nice and large. There was one buffet and one a la carte restaurant open daily with no reservation. All other restaurants needed a reservation. The staff did try to sell us on a vacation members package, that was annoying. Although it was nice, I would explore other options.
Stayed 4 nights in May 2024

10/10 Excellent

Devan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and the staff was super friendly, and accommodating. We definitely enjoyed our sta, the luxurious rooms and food. However during our stay the place did not have a lot of guests. I am not sure if this is a good thing for some guests, but I wished it was a bit more lively.
Stayed 4 nights in May 2024

10/10 Excellent

Patrycja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to express my gratitude to Jordania for making our trip so special. She went out of her way to arrange and accommodate special requests for my boyfriends birthday. She helped me way in advance before the trip when i was still in New York. All staff was very helpful but Jordania was the best and she needs to be recognized for all her efforts. Thank u Jordania I couldn’t pull this off without you!
Stayed 4 nights in May 2024

10/10 Excellent

Santa, Linden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival and once check in was completed, my two rooms were not available; was asked to return in 2 hours. After the 2 hrs lapsed I returned to front desk and was informed room still not available, waited until 3 pm and room still not available, I spoke to a rep who escalated concern to management. Angelo quickly helped us we had our rooms within 5 min , after that our experience was nothing less than amazing. Angelo was always attentive to our needs, helped with restaurant reservations, VIP pool and beach was excellent, assisted by Pedro each Day with outstanding service. Yafreisy attended to us by buffet area everyday, always had our table ready and super courtious. The kids club staff was excellent as well. Rooms are gorgeous and super clean. The facility is breath taking. Thank you all for making this such a pleasurable and memorable experience
Stayed 2 nights in May 2024

2/10 Terrible

Aarchita

Travelled with group
Disliked: Staff & service, property conditions & facilities
We booked this property for a girls trip. We booked the presidential suite which includes the reserve experience and we’re hoping to get excellent service, drinks and dining experience. However, the staff was very non chalant, food was worse than mediocre and the drinks were also very sub par. The fruit and other fresh salad areas at the buffets all had flies/mosquitoes hovering around them. Salads were wilted. They did not have basic cooking ingredients like garlic or jalapeños (when we requested for these to be added to our pizza or omelette, they said they didn’t have them). The resort was quite empty. After our expression of disappointment on day 2, the staff did try to make things better, but the food just never tasted good. We will not stay at this property again.
Stayed 3 nights in May 2024

6/10 Okay

Sherry

Travelled with family, Travelled with partner
Liked: Amenities
We received an upgrade just becauses I insisted
Stayed 3 nights in May 2024

10/10 Excellent

ELENA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service: extra friendly staff. Comfortable rooms and beautiful beach. Dinner options Wonderful!
Stayed 2 nights in May 2024

10/10 Excellent

Emir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique property with a lot of charm. Front desk reception not very knowledgeable but concierge/customer service was awesome. Angelo and Anthony were amazing and they made us feel very special. Thank you Angelo and Anthony!!!
Stayed 3 nights in May 2024

10/10 Excellent

Ravish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024