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Reviews of Apartamentos Leo Punta Umbría

3 out of 5
Apartamentos Leo Punta Umbría
Avda. Del Decano, s/n, Punta Umbría, Huelva

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 220 reviews" "
Rating 8 - Good. 130 out of 220 reviews" "
Rating 6 - Okay. 33 out of 220 reviews" "
Rating 4 - Poor. 10 out of 220 reviews" "
Rating 2 - Terrible. 10 out of 220 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, room comfort
Excellent apartments, great value
Apartments were excellent value, very well maintained and spotlessly clean. Pool area was very good and the staff were also helpful and friendly. Would highly recommend
Stayed 2 nights in May 2022

8/10 Good

Gillian

Stayed 2 nights in Nov 2021

8/10 Good

Jose Jon

Business traveller
Liked: Cleanliness, room comfort
It was a little out of town but fine for arriving back to the hotel after a days work. I could find a bar to have a beer as the lounge area was a bit to formal for my liking to sit and chill out.
Stayed 2 nights in Sep 2021

2/10 Terrible

sonya

Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Mar 2020

8/10 Good

David, Sintra

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was as expected. But it didn't went that extra mile to receive more than a 3,5 on 5.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Apartamentos Leo on 13 Sept 2019
Muchas gracias por su valoración, saludos.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom, desde a localização até à limpeza.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
O estacionamento não era incluindo! Deveria ser mencionado no site!
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Friendly staff
I stayed there for 2 weeks. Overall the stay was nice. The reception was very friendly although they did not speak much english. The free Wi-Fi was horrible, but you could buy a much much better connection for 5EUR per day, which was excellent. The apartment it self was fine. The beds weren't the best but there were 2 AC in the apartment, along with the most basic kitchen equipment. I wished there would have been more things like knifes to cut with, cutting boards and things like that, but overall we managed. Cleanliness was good although they don't provide you with soap, toilet brush or any kind of washing material for the kitchen.
Stayed 14 nights in Mar 2019
Response from Apartamentos Leo on 27 May 2019
Hello, thank you very much for your comments. We hope you enjoyed your stay with us. We will attend your comments to continue improving our services. Regards.

6/10 Okay

Anne

Disliked: Staff & service
Unprofessional
At check in neither of the credit card machines were working so a phone call was made and my card details were given to a third party to process which was not very professional. We were given apartment number 410 but when we arrived there was a maintenance man there carrying out some work. After a quick phone call to his superiors he was told to leave. It was then I noticed we had been given a double bed when we had requested two singles. I went back to reception and after further phone calls we were allocated apartment 230 which had single beds but not the pool view which I had paid for. Having carried up all our bags our key did not work so I had to trek all the way back to reception again with all my bags. The receptionist accompanied us back to the apartment, verified that our key did not in fact work and used a master key to gain access. He told us the maintenance guy would be over to sort it when he was finished his lunch! It was quite possibly the WORST check in I have ever experienced. The apartment itself was clean and comfortable although it took a while for the central heating to get going. We stayed two nights and on the second night there was a very loud party going on in the apartment above which was disturbing as we had to get up early the following day to catch a ferry. I tried calling reception on 3 occasions from midnight to 2.00am but even though it says there is reception services 24/7 nobody answered. When checking out I was told the phone did not work!

4/10 Poor

Anne, Waterford

Disliked: Staff & service, property conditions & facilities, room comfort
Shabby
Very tired appartment block in serious need of a facelift. Definitely not worth the money and the staff were not very friendly.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not enough personel
we went there because of the rate and that was an apartment not a normal hotel room. They have one person in front desk and there is always a line of people claiming of something. The Internet service is almost null and they charge for parking which they haven't swept for years. They did not make the room. It's is the first hotel I know that has no coffee free or paid...

10/10 Excellent

Emilie, Seville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Wonderful overall. Only down side - had to wait ages to check in,a good 20 minutes.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Leo Punta Umbria
Nice Sunny apartment for Feb. Staff pleasant and helpful. Could do with some refurbishment.

8/10 Good

Ernesto

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy cerca de la playa y Huelva, una zona preciosa. El personal muy agradable y el hotel cumplía las expectativas
Stayed 2 nights in Mar 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Raquel

Aceptable
Los apartamentos está bien…el mobiliario está aceptable…lo peor que tiene el apartamento que no tiene secador…por lo demás es cómodo y tiene de todo…está bien situado para ir a la playa pero un poco lejos del centro…
Stayed 3 nights in Jun 2023

10/10 Excellent

Purificación

Stayed 2 nights in May 2023

4/10 Poor

Rosario

Travelled with family
Disliked: Cleanliness
DECEPCIONANTE
Al llegar las recepcionista mas interesadas en resolver su problema laboral entre ellas q en atendernos. Habitación sucia, sin ni siquiera toallas de ducha y el cubo de la basura sin bolsa. Aún sabiendo q mi marido tiene minusvalía nos dieron la segunda planta y el ascensor durante nuestra estancia se estropeò varias veces. En los 5 días q estuvimos SÒLO el penúltimo dia nos pusieron las toallas y un juego de sábanas, pero nada de limoieza de suelo. Muy decepcionante
Stayed 4 nights in Apr 2023

8/10 Good

José manuel

Liked: Room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Jose Antonio

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2022

6/10 Okay

Julio

Travelled with family and small children
Bien :Cercano a la playa, cama y almohada bien, Baño : muy mal, pequeño, no accesible la bañera, deberia ser solo ducha Piscina: escaleras de acceso muy incomodas. Acceso a apartamento desde recepción con un gran escalón
Stayed 2 nights in Jul 2022

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buen alojamiento, lo recomiendo.
Stayed 7 nights in Jul 2022

6/10 Okay

Francisco

Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2022

2/10 Terrible

Saara

Disliked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

6/10 Okay

jaime

Stayed 2 nights in Feb 2022

8/10 Good

oscar

Travelled with family
Liked: Cleanliness, room comfort
Puente en Punta Umbría
Apartamentos limpios, muy poco transitadas las calles por lo que se puede aparcar en la puerta. Un poco decepcionante la recepción a horas normales no estaban, y si necesitabas algo tenías que andar buscando al personal.
Stayed 2 nights in Dec 2021

6/10 Okay

David

Travelled with family
Disliked: Room comfort
Sencillo y a falta de mejoras
Sin los datos correctos del alojamiento. Hay 4 bloques de apartamentos Leo (responsabilidad de Hoteles.com). Falta de mantenimiento en la habitación. Colchón y almohadas muy, muy duros.
Stayed 5 nights in Dec 2021

2/10 Terrible

CARLOS

Stayed 3 nights in Aug 2021

4/10 Poor

Roberto

Travelled with family
Apartamento Está bien pero: Menaje muy muy escaso, 5 platos, 5 tenedores, 5... para 4 personas No tiene lavavajillas Limpieza apartamento cada 4 días Toallas muy pequeñas. Zona de piscina está bien, limpia y bastante tranquila, pero no hay control de acceso y entran  personas que no están alojadas en los apartamentos. Personal de recepción bien. Director El hotel tuvo un "error humano", según ellos lo calificaron, con mi facturación y tuve que hablar con el director. Me atiende en recepción, delante de otros huespedes y personal del hotel, mostrando una actitud poco cordial con un cliente que se aloja 10 noches en su establecimiento. Cuando terminamos nuestra conversación se va sin ni siquiera despedirse.... Debido ello no creo que vuelva a visitar Apartamentos Leo.
Stayed 10 nights in Jul 2021

8/10 Good

Arturo

Stayed 3 nights in Aug 2021

10/10 Excellent

Jonas

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2021

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Comodidad
Apartamentos comodos, camas muy amplias, aires acondicionados muy buenos, tranquilos y a solo un paseo de la playa. Todos los utensilios de cocina necesarios.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
El aparcamiento dentro de las instalaciones y a cubierto es perfecto.
Stayed 6 nights in Jul 2021

10/10 Excellent

Jesús Manuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2021

8/10 Good

Hilario David

Liked: Cleanliness, room comfort
Perfecta
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Por el precio no puedes pedir mucho más. Yo me aloje en un bajo y la verdad es que no tienes intimidad ninguna, estás expuesto a todo el que pasa y tienes que echa las cortinas. Los ruidos son horroroso se escucha todo, cuando pasa la limpiadora por la planta de arriba parece que va a haber un terremoto, escuchas cuando tiran de las cisternas, y todo lo que pase en la planta de arriba. La limpieza es justita, y en cuanto a las toallas, tuve que pedir una porque me pusieron una con manchas, que supongo sería de tinte! En cuanto a la piscina, está en la misma plaza por donde se sale de la habitación de la planta baja, y para niños pequeños es peligroso pues no está vallada.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Tuvimos un problema con la limpieza, lo solventaron y nos compensaron
Stayed 7 nights in Jun 2021

8/10 Good

JESUS

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2021

10/10 Excellent

Mario

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Silvia

Liked: Room comfort
Stayed 3 nights in Jun 2021

8/10 Good

Francisco Javier

Travelled with family
Liked: Cleanliness, room comfort
Todo correcto
Stayed 3 nights in Jun 2021

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, room comfort
Recomendable 100%
Nos han encantado estos apartamentos. La atención muy buena. La limpieza excelente. Acceso a la playa muy cercano y la piscina muy agradable. Zona muy tranquila, por lo menos en esta epoca. Recomendable 100%.
Stayed 2 nights in Jun 2021

8/10 Good

jose Luis

Liked: Cleanliness, room comfort
Stayed 12 nights in May 2021

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021

8/10 Good

ENRIQUE

Stayed 2 nights in Sep 2020