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Reviews of Hotel Nikopolis

5 out of 5
Hotel Nikopolis
16-18 Asklipiou, Pylaia-Chortiatis, Central Macedonia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 302 reviews" "
Rating 8 - Good. 71 out of 302 reviews" "
Rating 6 - Okay. 27 out of 302 reviews" "
Rating 4 - Poor. 6 out of 302 reviews" "
Rating 2 - Terrible. 6 out of 302 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Airport Hotel
Service was exceptional from the moment I checked in, to room service, to check out. I only wish that I was staying longer. I will absolutely stay here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Araf, Surra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Stayed 6 nights in Nov 2023

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room we were in was too hot and since the air conditioner was off for the season we were given the option to move to another room away from the sun direction which made the temperature inside much cooler. The breakfast bar was excellent offering a variety of options. The front desk helped us with all our needs. Thank you
Stayed 6 nights in Oct 2023

6/10 Okay

Thomae

Disliked: Staff & service
The staff in the spa were not accommodating at all. The breakfast buffet was the best thing about this hotel.
Stayed 1 night in Oct 2023
Response from Guest Relations on 25 Oct 2023
Dear Thomae, Thank you for taking the time to write about your experience. We appreciate your positive feedback about our breakfast buffet. On the other hand, we regret to hear that the performance of our staff at the spa fell short of your expectations. I would like to reassure you that we have noted your comment. I really hope we will have more opportunities to assist you in the future and regain your confidence. Thank you for choosing to stay at Hotel Nikopolis.Best regards, Thalia SymeonidouGuest Relations

10/10 Excellent

ariadni, greenwich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great stuff ! Highly recommend!
Stayed 1 night in Oct 2023
Response from T.S on 25 Oct 2023
Dear Ariadni, Thank you for taking the time to share your feedback about your recent stay. We are delighted you enjoyed your stay and found our staff and the services provided extremely satisfying. We all look forward to having you back, next time you visit Thessaloniki. With best regards, Thalia SymeonidouGuest Relations

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness
Elias the bellman...excellent.. this property is overrated, and I cannot absolutely believe that this has been rated a five star property… The hospitality that Greece is known for its not here. The Dome Restaurant is trying to act like a Michelin restaurant with an unappealing menu… Not one simple thing was found for weary travelers… The next day they informed us that there was a barcode for the room service menu… Unfortunately, it was under the phone! No guest services menu in the room… A room in need of refurbishment… Carpeting that has seams coming apart the hotel is tired… It takes more than an oversized pool to make a five-star hotel… I would suggest that management start with the women in the lounge and the waitress in the dining room that couldn't be bothered and left us sitting for 28 minutes after our meal just waiting for a check… It was not busy. The restaurant was cavernous, but had no problem, entertaining loud groups of people till 3 AM in a courtyard setting with a giant pool that echoed every sound, yes, our doors were closed and the air conditioning was on high grossly overrated… We left after one night on a two night prepaid reservation to find hospitality and clean, comfortable room at half the price with no attitude,. Not a five star property by any means.
Stayed 2 nights in Oct 2023

10/10 Excellent

Argyro

Stayed 1 night in Sep 2023

10/10 Excellent

Vivian, Western Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely professional and we're definitely people that should have been in the hospitality industry. Great job to management on hiring appropriate people to work in a Hospitality environment. It is not going unrecognized. Keep up the good work.
Stayed 2 nights in Jul 2023

2/10 Terrible

Maria

Stayed 2 nights in Jul 2023

10/10 Excellent

Pascali, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.Pool
Stayed 1 night in Jul 2023

10/10 Excellent

kleoniki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Everything was amazing especially the Stellios team in breakfast. They take care of us and they treat us like nobody else. The valet guy he was very helpful always. The receptionists very kind. The only thing that was little poor was the bar service. First time I visit my hometown and stay in a hotel but it was an amazing experience. I will definitely recommend it and we will come back next time we are in town!!!
Stayed 12 nights in Jan 2023

4/10 Poor

greg

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Miky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Dame

Stayed 1 night in Oct 2022

10/10 Excellent

SAVVAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with many amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret my stay was so short. After dinner with friends there was no time left to swim laps in the long pool.
Stayed 1 night in Sep 2022

2/10 Terrible

john

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Catherine

Stayed 1 night in Aug 2022

10/10 Excellent

Nazih, Bkemra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place
Stayed 1 night in Aug 2022

10/10 Excellent

Ely

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente service and beautiful place
Stayed 1 night in Aug 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near the airport. Big lovely pool! We arrived at 11:30pm and were surprised there was no room service and the restaurant was closed. The staff was kind to give us some leftover food. That’s the only negative.
Stayed 1 night in Aug 2022

8/10 Good

Melody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel. The rooms are modern, nice pool and the the restaurant is good.. room service- not so much . Ordered a club sandwich and was not a regular club. Their breakfast buffet is off the charts and they pack a nice to-go bag if you check out before breakfast opens at 7am Pros: Clean Nice service Good restaurant Nice pool Close to airport but no shuttle . Said was due to COVID but we were there in early June and masks were not even required Greece anymore Great free breakfast buffet Good bathroom amenities Great pillows Cons Air conditioning did not work in room and they do not turn on In the hallways. I cannot imagine staying there in the summer heat
Stayed 2 nights in Jun 2022

6/10 Okay

Miltiadis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The positives were that we checked in at 14.00 instead of 15.00. We had a free upgrade of the room and due to few residents we had a quiet stay. The negatives on the other hand were the poor cooling system and the smell of it trying hard to keep the room cool. The maintenance staff couldn't make magic. Also, the lack of amenities (for a 5star hotel) and the need to ask for them was uncomfortable. The room wasn't quiet ready to welcome the guests. The cleaning lady was willing to help though. Lastly, the transport to the airport is mentioned and promoted in the website and that was another reason to book this hotel and we were informed at the reception that this service is no longer available due to Covid conditions.
Stayed 1 night in Apr 2022

6/10 Okay

Tere, Scottsdale

Travelled with family
Liked: Staff & service, amenities
Hotel was ok. There were two things that were very unpleasant. First, the room was 26.6C degrees and no AC or fan to help with it. The hotel personnel just told me to open the window to make it better. Second, when we woke up to leave the next day, there was vomit in the hallway and elevator from what seems to be a guest from the previous night. I’m surprised there is no one checking and cleaning! Pretty disgusting
Stayed 1 night in Apr 2022
Response from Guest Relations Office on 17 Jun 2022
Dear Guest, We would like to thank you for choosing the Nikopolis Hotel for your recent stay during your visit to the city of Thessaloniki. Regarding the incident with the vomit, we ought to say that as soon as the housekeeping department was informed they cleaned it immediately. You are a special guest for us, therefore your feedback is important, thank you for bringing your concern into account, and kindly be aware that the appropriate department is informed. We hope to welcome you back again to our property for a flawless stay this time. Best regards, Guest Relations Department .

8/10 Good

Nyaradzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor pool, steam room and jacuzzi were a delight after a day filled worth tourist activities. I'm sure the outdoor pool would be ideal during the warmer months. The hotel is situated a few miles away from the town center, and the best access is to use a taxi (~15mins for ~€15 - €20). Walking to the outlet shopping center that is nearby is not possible as the roads do not have pathways.
Stayed 5 nights in Apr 2022
Response from Guest Relations Office on 17 Jun 2022
Dear Guest We would like to thank you for choosing the Nikopolis Hotel for your stay in the city of Thessaloniki. We appreciate the time you took to share with us your feedback. We are very glad to read that you have enjoyed our spa facilities and the location of the hotel. We hope you will give us the opportunity to welcome you back again in the future and offer you an unforgettable experience this time. Best Regards, Guest Relations Office

10/10 Excellent

EDMOND, Bujanovac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Stayed 2 nights in Jan 2022
Response from Guest Relations Office on 7 Feb 2022
Dear Guest, We are honored that you chose Nikopolis Hotel for your stay in the city of Thessaloniki. We greatly appreciate the time you spent to provide us with your feedback. We would like to let you know that it was a great pleasure having you as our guest and we are looking forward to welcoming you back again soon for a memorable stay this time. Best Regards, Guest Relations Office

10/10 Excellent

Themistoklis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Guest Relations Office on 4 Nov 2021
Dear Kim, We would like to thank you for choosing Nikopolis Hotel for your recent stay during your visit in the city of Thessaloniki. We appreciate the time you found to share with us your comments regarding your last stay with us. All your comments positive or negative are much appreciated and will be taken into serious consideration. We hope you will give us the opportunity to welcome you back again in the future. Best Regards, Guest Relations Office

10/10 Excellent

Evi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was very good. Everything worked out well, I also received a room upgrade. The staff was very polite, friendly and accomodating.
Stayed 6 nights in Oct 2021
Response from Guest Relations Office on 4 Nov 2021
Dear Mrs. Evi, We would like to thank you for choosing Nikopolis Hotel for your stay in the city of Thessaloniki. We appreciate the time you took to share with us your feedback . It is our pleasure to read your positive comments regarding our polite and professional staff and our breaksat buffet. Our constant aim is to offer unforgettable stays to our guests. We hope that the excellent impressions of your last visit will make you come back soon in Nikopolis hotel for another great stay. Best Regards, Guest Relations Office

8/10 Good

vered

Liked: Staff & service, room comfort
Close to the airport
Very spacious room, but needs renovation. Mold on the ceiling around vents)-: good breakfast.
Stayed 1 night in Sep 2021
Response from Guest Relations Office on 5 Nov 2021
Dear Mr. Vered, Thank you for finding the time to share with us your review regarding your stay at our property. We are very pleased to read that you enjoyed our spacious rooms. Our aim is to provide our guests with the best quality services. Rest assured we will share your feedback with the hotels maintenance department and make any improvements required. We hope that the positive impressions of your last stay will make you come back soon. Best Regards, Guest Relations Office

10/10 Excellent

Ogi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great pool and excellent restaurant.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property easy to get to from airport and friendly front desk and at restaurant outside as well.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Arriving after midnight to be told our room is on the second floor but the lift is not working? No one offered to help with the suitcases. Swimming pool opens at 10:30am and the check out is at 11am which does not give you enough time to use this wonderful facility. They extended our check out without problems. Hotel could be a aged better, swimming pool bar was not opened
Stayed 1 night in Jul 2021

8/10 Good

Konstantinos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Aug 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful there. The staff was very accommodating. The breakfast was fabulous. It was not your typical continental breakfast. We enjoyed our stay very much. Would not hesitate to return.
Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Guest Relations on 28 Feb 2020
Dear guest, we appreciate a lot the time you found to share with us and the global users of Expedia.com your very good rate regarding your latest stay in Nikopolis Hotel. It is our pleasure to read that you enjoyed your stay with us as our aim is to provide the best quality services. We look forward to welcoming you back again in the future for another flawless stay. Best regards, Guest Relations.

8/10 Good

KJ, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and the staff was very courteous. There was only one problem with my room: the central air made a loud noise that made it very difficult to sleep.
Stayed 2 nights in Feb 2020
Response from Guest Relations on 28 Feb 2020
Dear guest, we would like to thank you for choosing Nikopolis hotel for your recent stay during your latest visit in the city of Thessaloniki. We are delighted that you enjoyed the spacious rooms and the friendly and kind staff. All your comments, positive or negative, are much appreciated and will be taken into serious consideration. Kindly note that if there was such an annoying electric noise you should let us be aware ,in order first of all to do the best for you during your stay and secondly to check it, on the spot. We feel sorry for any inconvinience caused and hope to welcome you soon again in our property and let us offer you an amazing experience this time. Kind regards, Guest relations

10/10 Excellent

AAGA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent and the pool was phenomenal, even though we didn't use it because of the cold weather, but just looking at it was relaxing.
Stayed 1 night in Jan 2020
Response from Guest Relations on 26 Jan 2020
Dear guest, First of all, we would like to thank you for choosing Nikopolis Hotel for your recent stay during your visit in the beautiful city of Thessaloniki. We are glad to read that you enjoyed the luxury facilities of our hotel and the pool view. We appreciate the time you took to share with us and the global users such a kind and warm feedback as it is very important for us. We hope to welcome you back in Nikopolis Hotel and give us the chance to offer you an amazing experience. Kind regards, Guest Relations.

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Guest Relations on 8 Jan 2020
Dear guest, We would like to thank you for choosing Nikopolis Hotel for your recent stay in the city of Thessaloniki. We appreciate the time you spent to share with us your excellent rate regarding your experience in our property. We look forward to welcome you back in the future for another flawless stay. Best regards, Guest Relations.

10/10 Excellent

VLAESCU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Guest Relations on 5 Jan 2020
Dear Mr. Vlaescu, we would like to thank you for finding the time to share with us your positive rate regarding your stay at Nikopolis Hotel. We are glad you enjoyed your overall stay and we hope to welcome you back in our property and give us the chance to offer you another memorable experience. Kind regards, Guest Relations.

6/10 Okay

Jim, California

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking, has restaurants and spa. Free parking a plus. The big negative was the bed, absolutely the hardest and most uncomfortable
Stayed 1 night in Jan 2020
Response from Guest Relations on 5 Jan 2020
Dear Mr. Jim, We would like to thank you for choosing Nikopolis Hotel for your recent visit in the city of Thessaloniki.We are very pleased to read that you enjoyed the luxury of the facilities and the free parking provided. We hope that the excellent impressions of your last stay will make you come back soon and give us the chance to offer you an unforgettable experience. Kind Regards, Guest Relations.

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport, with an amazing staff. The people working there are incredible.
Stayed 2 nights in Dec 2019
Response from Guest Relations on 5 Jan 2020
Dear Mr. Mario, Thank you for choosing Nikopolis Hotel for your recent stay during your visit in the beautiful city of Thessaloniki. We appreciate a lot the time you spent to share with us and the users of Expedia this wonderful review regarding the kind and friendly staff of the hotel. We are also glad to read that you enjoyed the convenient location of our property. We all look forward to welcome you back in the future and offer you a memorable experience. Kind regards, Guest Relations

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool view from the restaurant and bar was really neat and created a nice environment to enjoy the evenings.
Stayed 4 nights in Nov 2019
Response from Guest Relations on 9 Nov 2019
Dear Guest, we would like to thank you for finding the time to share with us and the users of Expedia such a nice review. It is a pleasure for us reading that you enjoyed the facilities of our property and the location of it. Your feedback is very valuable for us as it is our aim is to provide the best quality services. We look forward to welcoming you back in the near future for an even better experience. Kind regards,Guest Relations.

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
Pool was closed in late October when we visited Room was small and location was not ideal for a tourist.
Stayed 1 night in Oct 2019
Response from Guest Relations on 9 Nov 2019
Dear guest, We would like to thank you for choosing Nikopolis Hotel for your recent stay in the city of Thessaloniki. We feel regret to read that you left with mixed impressions from our property and we hope you give us the opportunity to offer you an unforgetable experience the next time. Kind regards, Guest Relations.