Dear Gemma,thank you for sharing your experience of your stay, we are pleased that you enjoyed the helpfulness and friendliness of our staff our buffets, swim,ming pool and room amenities. Confident that we can offer you a fully satisfactory stay, we look forward to hosting you again in the future.

Dear Mr. Brian, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Smy Sighientu Thalasso & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Guest Relations Team

Dear Guest, We greatly appreciate the time you spent to review your recent experience in our hotel. At Smy Sighientu Thalasso & Spa we always strive to exceed guests' expectations. We are looking forward to welcoming you back in the nearest future. Sincerely, Guest Relations Team

Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Smy Sighientu Thalasso & Spa, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Sincerely, Guest Relations Team

Dear Guest, Thank you very much for sharing this great review of your recent stay at Smy Sighientu Thalasso & Spa. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your lovely comments regarding the service you received from Clarita, we will make sure to share your kind words with her as we know it will mean a great deal to her. We look forward to serving you again soon. Sincerely, Guest Relations Team

Dear Mr. Brian, We would like to express our gratitude for the review you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Smy Sighientu Thalasso & Spa was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We look forward to serving you again soon. Sincerely, Guest Relations Team

Dear Ulrika,thank you for your kind comment, we look forward to hosting you again in future.

Dear Lorine,thank you for staying at the Sighientu resort, we are pleased that you enjoyed the comfort of the beds, the friendliness and helpfulness of the staff at the reception, bar and animation. We look forward to welcoming you again soon.

Dear Mr. Oliver, Thank you for the time you took out of your day to share your review regarding your recent stay in our Smy Sighientu Thalasso & Spa. We look forward to having the opportunity to serve you again in the future. Sincerely, Guest Relations Team

Dear Mr. Bastien, Thank you for sharing your review on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We are looking forward to serving you again in the near future. Sincerely, Guest Relations Team

Cher Monsieur Artur, Le point de vue de nos clients est pour nous la clé de la satisfaction de nos futurs visteurs, c'est pourquoi nous vous remercions pour le temps que vous avez consacré à rédiger votre appréciation. De plus, nous sommes désolés de lire que notre buffet n'a pas su satisfaire vos attentes car nos Chefs executifs s'efforcent de surprendre nos clients par de hauts standards de gastronomie et la possibilité de déguster le meilleur de la cuisine locale et internationale, bien que nous souhaitions cueillir l'occasion pour vous expliquer que l'hotel accueille une clientèle internationale et de tous ages, c'est pourquoi nous n'abusons pas d'épices et de sel dans la préparation des plats et qu'une vaste selection d'épices est toujours disponible au sein du restaurant afin que nos clients puissent assaisonner les plats à leur gout. Merci encore une fois pour avoir choisi notre hotel et pour vos critiques constructives dont nous tiendrons compte. Cordialement, Guest Relations Team

Cher Monsieur Abdelhakim, Nous apprecions sincèrement le temps que vous avez consacré à partager vos commentaires suite à votre visite au sein de notre Smy Sighientu Thalasso & Spa, les commentaires de nos clients sont pour nous de la plus haute importance car ils nous aident à assurer la continuité et le respect de nos exigeants standards de service à tout moment, veulliez accepter nos sincères excuses pour les imperfections que vous semblez avoir vécu pendant vos vacances parmis nous. Nous espérons que vous nous donnerez une chance de mieux vous servir dans un futur proche. Cordialement votre, Guest Relations Team