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Reviews of Coast Hillcrest Hotel

3.5 out of 5
Coast Hillcrest Hotel
2100 Oak Drive, Revelstoke, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 39 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 12 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Lovely location
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated. Great view. Reasonable price. Good food. Attractive structure.
Stayed 1 night in May 2024
Response from Coast Hillcrest Team on 9 May 2024
Thank you for your recent visit. We hope to see you soon.

10/10 Excellent

Janell

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location gives remote cabin vibes even though it’s about 5 minutes from town. It being pet friendly is the best. And having a restaurant with good food is a bonus! Would stay again.
Stayed 2 nights in May 2024
Response from Coast Hillcrest Team on 7 May 2024
Thank you for the kind review. We are so glad you enjoyed the food in the restaurant and look forward to your next visit.

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s out of the way, view is amazing, staff are great.
Stayed 1 night in May 2024
Response from Coast Hillcrest Team on 7 May 2024
Thank you. Hope to see you soon.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Great option in a beautiful location
Stayed 1 night in Apr 2024
Response from Coast Hillcrest Team on 7 May 2024
Thanks for your business.

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the property I like that the Big B brewery is there I like that it’s on the way in Golden. The staff is friendly. It’s pretty clean and the prices are great.
Stayed 2 nights in Apr 2024
Response from Coast Hillcrest Team on 7 May 2024
Thank you for the review. Come back soon.

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot that allows dogs.
Stayed 1 night in Apr 2024
Response from Coast Hillcrest Team on 7 May 2024
We are happy you get to travel with your furry friend.Hope to see you soon.

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All amenities are activated. Dining room is under renovation at this time; however the lounge is operating with regular menu. Rooms are well maintained and clean. Bathrooms with a walkin shower are spacious. The view of Mt.Begbie is spectacular. Traveling to halfway hot springs from Kelowna and wanted (needed) to break up the road trip. I love Revy and I'm Tyler Maki's number one fan.
Stayed 1 night in Apr 2024
Response from Coast Hillcrest Team on 7 May 2024
Thank you for your recent visit. We appreciate your business and will continue to work hard to provide memorable stays.

10/10 Excellent

Don

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely one of my favourites. I have travelled many places. The views, food, amenities, staff, cleanliness was all 10/10. Definitely worth the stay!
Stayed 1 night in Apr 2024
Response from Coast Hillcrest Team on 26 Apr 2024
We appreciate your endorsement and hope to see you soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place came as advertised and I’d be happy to come back. Super friendly and unbeatable service and amenities in the price range
Stayed 1 night in Apr 2024
Response from Coast Hillcrest Team on 24 Apr 2024
We appreciate your business and look forward to your next visit.

10/10 Excellent

Tom

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, nice rooms and phenomenal staff plus the view is ok !
Stayed 1 night in Apr 2024
Response from Norm-Hotel Manager on 21 Apr 2024
We appreciate your comments. So glad you enjoyed yourself.Until next time, happy travels.

10/10 Excellent

Geordie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly, I arrived late at night (around 9pm) and had to leave the next morning by 7am. However what I saw makes me want to go back one day when I have more time. It's a beautiful site and would be wonderful to spend the day even if not skiing. Summer would be great too. The fellow at the front desk was very kind, and when we pointed out to him the that the clock behind him on the wall for NY Time was broken - he had fixed it within 5 minutes when we were unloading our vehicle. There are massage chairs in the lobby that you can use! The lounge looks really nice. The biggest plus is that my 'pre friendly' room - WAS pet friendly. There were no nooks and holes for my cat to get under the bed to behind a counter. It was totally safe and put me at ease. Hope to go back - really nice room with views of the mountains
Stayed 1 night in Apr 2024
Response from Norm-Hotel Manager on 21 Apr 2024
Thank you for your kind review. I hope your next visit allows more time to experience the hotel and all that Revelstoke has to offer.

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room.
Stayed 2 nights in Mar 2024
Response from Coast Hillcrest Team on 21 Apr 2024
Thanks for the review. Your comments are appreciated.

4/10 Poor

Randy

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Room we had the tv didn't work, the fridge didn't work, and the toilet was loose. Needs more maintenance done.
Stayed 1 night in Apr 2024
Response from Norm-Hotel Manager on 13 Apr 2024
I am sorry to hear of the deficiencies in your room. Maintenance has since been up to the room to ensure the power cords and cables are plugged in properly and the toilet is secured. I appreciate you letting us know and hope we may welcome you back in the future.

10/10 Excellent

sanjeev

Stayed 1 night in Apr 2024

10/10 Excellent

John, Foothills

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from Coast Hillcrest Team on 10 Apr 2024
Thanks. Glad you liked your experience.

10/10 Excellent

Tyson

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find, quiet location, quaint cabin feel, great food at the restaurant.
Stayed 1 night in Mar 2024
Response from Coast Hillcrest Team on 4 Apr 2024
We appreciate the review. Thanks for your business.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, great food, friendly staff.
Stayed 5 nights in Mar 2024
Response from Norm-Hotel Manager on 2 Apr 2024
Thank you for your comments.Hope to see you soon.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ski lodge in the euro tradition. good food, facilities and vibe
Stayed 5 nights in Feb 2024
Response from Coast Hillcrest Team on 2 Apr 2024
We are delighted you enjoyed your visit. Thank you for your review.

8/10 Good

ANALIZA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays that we had. I highly recommended. Our room was big enough for us with a nice view, staff were nice and the food was very good with a good price! It was our 3rd year coming to Revelstoke and I wish we knew Coast Hillcrest Hotel before. We will definitely stay here again.
Stayed 2 nights in Mar 2024
Response from Norm-Hotel Manager on 2 Apr 2024
Thank you for the endorsement.I'm thrilled you enjoyed our brand of service.We look forward to your next visit.

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service! Love that Selkirk Tangiers is located in the hotel.
Stayed 5 nights in Mar 2024
Response from Coast Hillcrest Team on 2 Apr 2024
So glad you enjoyed yourself. We are proud to provide food and lodging to Selkirk Tangiers guests for the past 25 years. We look forward to your next visit.

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful patio/hot tub views of mountain.
Stayed 2 nights in Mar 2024
Response from Coast Hillcrest Team on 26 Mar 2024
Thank you for the review. we hope to see you soon.

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet
Stayed 1 night in Mar 2024
Response from Coast Hillcrest Team on 26 Mar 2024
Thank you for your visit.

8/10 Good

Donald

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was cold and no extra blankets in room. We booked our dog as staying in the room on Expedia but the hotel was unaware of this but kindly obliged.
Stayed 1 night in Mar 2024
Response from Coast Hillcrest Team on 26 Mar 2024
Thank you for your comments. I am sorry to learn your room was cold and there were no extra blankets. We work hard to get it right and are sorry we missed these items. Please accept our apologies on this occasion. We look forward to being of service again.

8/10 Good

Taylor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean rooms. Liked the hot tub and sauna facilities. Only gripe was that there is a heater/ac unit in suite that kicks on and is loud in the middle of the night.
Stayed 4 nights in Mar 2024
Response from Coast Hillcrest Team on 13 Mar 2024
Thank you for the review and sharing your experience with us. Maintenance will be advised about the heater to repair as needed. We hope to see you again soon.

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer service from the moment I stepped onto the property to the moment I left. Can't wait to return next year.
Stayed 4 nights in Feb 2024
Response from Coast Hillcrest Team on 29 Feb 2024
We look forward to your next visit and are so happy you enjoyed your stay with us.

10/10 Excellent

Daymon

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Wonderful atmosphere.
Stayed 1 night in Feb 2024
Response from Coast Hillcrest Team on 29 Feb 2024
Thanks for staying with us again. hope to see you soon.

8/10 Good

Bruce

Staff were attentive and accommodating
Stayed 2 nights in Feb 2024
Response from Norm-Hotel Manager on 28 Feb 2024
Thank you for your comments. I am happy you enjoyed your stay.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and hotel
Stayed 6 nights in Feb 2024
Response from Coast Hillcrest Team on 28 Feb 2024
We are delighted to have been part of your journey.Hope to see you soon.

10/10 Excellent

Shawn

Travelled with partner
Liked: Amenities
Very nice
Stayed 2 nights in Feb 2024
Response from Coast Hillcrest Team on 28 Feb 2024
Thanks for choosing Coast Hillcrest.

10/10 Excellent

Rose

Stayed 1 night in Feb 2024

10/10 Excellent

Yoon, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food quality in their restaurant is exceptional. Staff were also very friendly and helpful.
Stayed 3 nights in Feb 2024
Response from Coast Hillcrest Team on 8 Feb 2024
Thank you for your comments. We look forward to welcome you back.

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, memorable experience
Stayed 2 nights in Jan 2024
Response from Hillcrest Team on 8 Feb 2024
We are pleased to be of service.

10/10 Excellent

Jerry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and had a great vibe to it. The restaurant and lounge had great food and service. The hot tubs could have been larger or more of as they were really busy after everyone got back from skiing but freed up later on so it was ok. Typical gross hotel coffee but that would be the only complaint. Otherwise loved our stay.
Stayed 2 nights in Jan 2024
Response from Coast Hillcrest Team on 1 Feb 2024
Thank you for the review. Your comments are appreciated. Hope to see you soon.

10/10 Excellent

Kirshan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Curtis

Stayed 3 nights in Jan 2024

10/10 Excellent

Cory

Travelled with group
Liked: Amenities
Perfect hideaway! Hot tub, steam room, sauna and if you have a few bucks heli skiing right out front. Staff are amazing and helpful!
Stayed 3 nights in Jan 2024
Response from Hotel management on 19 Jan 2024
Thanks for the review. We are fortunate to be surrounded by caring staff. They will be pleased to know they did well. Hope to see you soon.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, shuttles to the hill
Stayed 1 night in Jan 2024
Response from Coast Hillcrest Team on 15 Jan 2024
We are happy the local shuttle worked well for you.Looking forward to being of service again.

10/10 Excellent

hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service has alway been excellent.
Stayed 2 nights in Jan 2024
Response from Coast Hillcrest Team on 15 Jan 2024
Thank you. hope to see you soon.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Yunhao, Vancouver

Stayed 2 nights in Jan 2024

10/10 Excellent

Sandra, Richmond

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby and very nice rooms. The restaurant and bar were also great and had live music and lots of action, even for a weeknight. It was beautiful with the wood decor inside and felt like a Banff or Whistler style hotel
Stayed 1 night in Jan 2024
Response from Coast Hillcrest Team on 8 Jan 2024
Thank you for your kind review.We look forward to serving you again.

8/10 Good

KathyDave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the steam room, sauna and two hot tubs. We liked the long as a dinner spot... busy but good.
Stayed 1 night in Dec 2023
Response from Coast Hillcrest Team on 8 Jan 2024
Thanks for your comments.We are happy you liked the lounge, steam room, sauna and hot tubs. Hope to see you soon.

8/10 Good

Noah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Not knowing when the shuttle was going to show up to get us into town was a bit of a problem. Just had to wait until someone showed up!
Stayed 6 nights in Dec 2023
Response from Coast Hillcrest Team on 8 Jan 2024
Thank you for your comments. We will look into the shuttle to ensure the schedule we received is accurate.We look forward to seeing you again.

10/10 Excellent

Ying Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024