Front of property – evening/night

Reviews of Gladstone Motel Nelson

4.5 out of 5
Gladstone Motel Nelson
19 Gladstone Road, Richmond

Reviews

9.0

Wonderful

Rating 10 - Excellent. 48 out of 85 reviews" "
Rating 8 - Good. 29 out of 85 reviews" "
Rating 6 - Okay. 6 out of 85 reviews" "
Rating 4 - Poor. 1 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well equipped room with loads of space. Really good spec and impeccably clean. Hosts were very friendly and helpful. One of the best places we stayed in NZ.
Stayed 1 night in Apr 2024
Response from l on 25 Apr 2024
Thank you for your lovely review Patrick. It was nice to meet you and we are glad you enjoyed your stay with us. Look forward to seeing you again sometime. Thanks Lesley

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were amazing Great location Very Spacious units
Stayed 4 nights in Mar 2024
Response from l on 5 Apr 2024
Thank you for your lovely review Karla. We are glad you enjoyed your stay with us, Look forward to seeing you all again sometime. Thanks Lesley

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place to stay
Stayed 3 nights in Feb 2024
Response from l on 25 Apr 2024
Thank you for your review. We are glad you enjoyed your stay with us. Thanks Lesley

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location. Staff were super friendly and the room was lovely and clean and serviced each day.
Stayed 3 nights in Jan 2024
Response from l on 14 Jan 2024
Thank you, Nicola for your lovely review. It was nice to meet you all. Look forward to seeing you again. Thanks Lesley

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 6 nights in Jan 2024
Response from l on 14 Jan 2024
Thank you, Richard for your review. We are glad you enjoyed your stay with us. Thanks Lesley

6/10 Okay

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

Garry

Stayed 3 nights in Dec 2023
Response from l on 16 Dec 2023
Thank you for your Review. We are glad you enjoyed your stay with us. Wishing you a Happy Christmas. Regards Lesley

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from l on 26 Sept 2023
Thank you for your review. We are glad you enjoyed your stay. Thanks Lesley

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, spacious and quiet, with very good facilities. Also within walking distance of shops.
Stayed 3 nights in Sep 2023
Response from l on 19 Sept 2023
Thank you for your review, Joanne. We are glad you enjoyed your stay with us. It was lovely to meet you and your parents. See you again sometime. Lesley

10/10 Excellent

Michele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay, staff friendly and rooms very nice.
Stayed 2 nights in Aug 2023
Response from l on 22 Aug 2023
Hi Michele. Thank you for your lovely review. We are glad you enjoyed your stay with us. See you again sometime. Thanks Lesley

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy wee room, with everything at your fingertips, friendly and obliging staff. We will be back.
Stayed 3 nights in Jul 2023
Response from l on 1 Aug 2023
Hi Mike. Thank you for your lovely review. We are glad you enjoyed your stay with us. See you again sometime. Thanks Lesley

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Very modern and clean room. Heater was on. Highly recommended.
Stayed 1 night in May 2023
Response from l on 27 May 2023
Thank you for your review Matthew. We are glad you enjoyed your stay with us. Look forward to seeing you again sometime. Thanks Lesley

6/10 Okay

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A building being constructed only a few meters from the motel .Noise from early morning until afternoon. No aircon in the upstairs rooms although web page says aircon .
Stayed 4 nights in Feb 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from l on 20 Feb 2023
Thank you Paul for your review, We are glad you enjoyed your stay. Thanks Lesley

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice motel, with a really nice friendly host, great location and facilities, a very comfortable stay.
Response from l on 4 Feb 2023
Thank you for your review Richard. It was lovely to meet you. Glad you enjoyed your stay with us. Take care. Thanks Lesley & Mike

10/10 Excellent

Bruce

Stayed 2 nights in Aug 2022
Response from l on 29 Aug 2022
Thank you for your review. We are glad you enjoyed your stay and had a safe trip home. Thanks Lesley

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy motel with friendly staff near the shopping mall. Being near a main road it was quite noisy, especially in the morning hours.
Stayed 3 nights in Jun 2022
Response from l on 23 Jun 2022
Hi Janet. Thank you for your review. We are glad you are enjoying your stay. Thanks Lesley

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Clean and tidy. Very warm room. Close to the centre of town.
Stayed 1 night in Apr 2022
Response from l on 11 May 2022
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again sometime. Thanks Lesley

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2021
Response from l on 4 Jan 2022
Thank you for your review Alan. We are glad you enjoyed your stay. Look forward to seeing you again sometime. Thanks Lesley

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, will stay again.
Stayed 1 night in Nov 2021
Response from l on 13 Nov 2021
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again. Thanks Lesley

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy bed, friendly accommodating hosts.
Stayed 1 night in Oct 2021
Response from l on 16 Oct 2021
Hi Megan. Thank you for your review. We are glad you enjoyed your stay with us. Hope to see you again sometime. Take care. Lesley & Mike

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly owners
Stayed 2 nights in Sep 2021
Response from l on 4 Oct 2021
Hi Martin. Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again sometime. Thanks Lesley

8/10 Good

Teresa

Stayed 2 nights in Jul 2021

10/10 Excellent

Leif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Was warm and comfortable
Stayed 1 night in Jun 2021
Response from l on 15 Jun 2021
Thanks Leif for you review. Look forward to seeing you again for a bit longer stay. Cheers Lesley

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great clean rooms and friendly staff
Stayed 1 night in Jun 2021
Response from l on 8 Jun 2021
Thank you for your review. We are glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious 2 bedroom apartment with super comfy king sized beds in each room. Nicely equiped kitchenette
Stayed 3 nights in May 2021
Response from l on 13 May 2021
Thank you for your review. We are glad you enjoyed your stay with us. See you again sometime. Thanks Lesley

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It suited me
Stayed 2 nights in Apr 2021
Response from l on 15 Apr 2021
Thank you for your review. Glad you enjoyed your stay.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from l on 29 Mar 2021
Thank you James for your review. We are glad you enjoyed your stay. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021
Response from l on 23 Mar 2021
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again. Thanks Lesley

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Had a lovely stay. Very welcoming hosts. Great location.
Stayed 1 night in Feb 2021
Response from l on 13 Feb 2021
Thank you Vanessa for your review. It was lovely to meet you both and look forward to seeing you again sometime. Thanks Lesley & Mike

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021
Response from l on 12 Jan 2021
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again sometime. Thanks Lesley & Mike

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from l on 15 Dec 2020
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Suzanne, Papamoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet and clean. Lovely welcome. Helpful ideas on where to go and what to see along with the best places to eat.
Stayed 3 nights in Oct 2020
Response from l on 3 Nov 2020
Thank you Suzanne for your lovely review. I am glad you had a great stay. See you again sometime. Thanks Lesley & Mike

10/10 Excellent

Sieni, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owner's.. we had a wedding party stay at the motel and they were so accommodating and they left treats for the newlyweds which was lovely... would definitely recommend this motel to anyone.
Stayed 3 nights in Sep 2020
Response from l on 23 Sept 2020
Thank you for your lovely review. It was a pleasure to have your family stay with us. They were so respectful of our rooms. Look forward to seeing you again. Thanks Lesley & Mike

10/10 Excellent

Steph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host were very friendly. Rooms were lovely had a great stay
Stayed 2 nights in Jul 2020
Response from l on 28 Jul 2020
Hi Steph. Thank you for your review. It was lovely to meet you and we are glad you enjoyed your stay. Look forward to seeing you again sometime. Thanks Lesley & Mike

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
Response from m on 6 Jun 2020
Thank you for your review. We are glad you enjoyed your stay. Hope to see you again sometime :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020
Response from Les on 18 May 2020
Thank you for your review. we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Lesley on 19 Feb 2020
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again sometime.

10/10 Excellent

Kraipob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Lesley on 18 Feb 2020
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again sometime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Lesley on 10 Jan 2020
Thank you for your review. We are glad you enjoyed your stay. See you again sometime.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Lesley on 26 Nov 2019
Thank you for your review. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly staff, easy check in/check out. Close to shops and restaurants. Comfortable beds.
Stayed 2 nights in Oct 2019
Response from l on 8 Oct 2019
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a spa bath in the room. The only thing they could have improved on was put the single beds in the double room and vice versa so you could leave the door open into lounge for kids at night as one bedroom had a fire door that had to be closed.
Stayed 1 night in Jul 2019
Response from Lesley on 25 Jul 2019
Thank you for your feedback. Glad you enjoyed your stay. That is no problem to split beds in the front room. Only happen to help. :)

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that even though it’s located on a busy road the rooms were quite
Stayed 1 night in Mar 2019
Response from Manager on 3 Apr 2019
Thank you for your review. We are glad you enjoyed your stay. See you again sometime. Lesley and Mike

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and location was ideal for us. Off street parking great
Stayed 3 nights in Mar 2019
Response from Manager on 25 Mar 2019
Thank you for your review. We are glad you enjoyed your stay :)

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities, room comfort
Reliable and affordable stay in Nelson!
Pros: Great location - close to the main Nelson centre area, Abel Tasman National Park, and the Nelson Airport Price is very affordable and fair Ton of TV options to choose from Plenty of parking available Late check-in available Cons: On this particular stay, housekeeping forgot to provide coffee during clean-up. We were also closed-in our room by painters. They were painting outside of our room and have covered the door in a tarp. We had to ask to be let out by the painters who had no idea we were in the room. A bit strange but we got out at least.
Stayed 2 nights in Mar 2019
Response from Manager on 20 Mar 2019
Hi Benjamin. Thank you for your review. My apologies regarding the Painters. I had no idea this had happened. The Painters were employed by our Landlord sorry. However I am glad you enjoyed your stay. look forward to seeing you again.

6/10 Okay

wayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to airport and shopping
Window sheers were dirty and torn. Need a blind on kitchen window as bright outside light and street light is very bright.
Stayed 3 nights in Feb 2019
Response from Lesley on 27 Feb 2019
Hi Wayne. Thank you for your review. We have only been here for 4 months and in this time we have cleaned the property up quite considerably. We have put new curtains and bedding in all our rooms plus some new furniture. The next thing we are doing is the sheers in each room, As you can appreciate all this can't be done overnight. Look forward to seeing you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Lesley & Mike on 13 Dec 2018
Thank you for your review. We are glad you enjoyed your stay. Look forward to seeing you again.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gladstone Richmond
Great stay, here for four nights close to Richmond and easy walking distance and close to the bike trail.