4/10 Poor
Tashi
Travelled with partner
29 Apr 2024
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Please read until the end.
-The staff at the front desk was very pleasant & spoke great English. housekeeping also did a great job daily. I got sick & the room service frequently brought up more tea upon request.
-The property is beautiful and provides amazing beach views as well as views of the biggest favela. They have a nice gym, & spa as well as a beautiful elevated “lawn”. The pool is also decent. Honorable mention, the restaurant on the roof is stunning, with great drinks & nice food. I recommend the salmon.
The bar outside was okay. My drinks were constantly made with extra lemon. They have live performances from a dj or pianist every now & then.
-Food: I included free breakfast in my booking and it was worth it. They have many options that change through the week and a live chef that makes the best omelettes daily. There was also a detox juice that tasted amazing lives up to its name.
Now.. my ⚠️ONLY ISSUE ⚠️ with this property is that on day 5 out of 7, the Water Shut Off. I could not bathe or brush my teeth with the sink or shower. I had to use the water bottles in the fridge and after explaining this to them they STILL charged us for the water. They also eventually stopped answering the phone once they realized the issue. The water came on for an hour and then went off again. If you walk 2 blocks down you’ll see all the locals outside until 4am with the best local dishes for $3-$5usd. The “FUN” aka LAPA is a 30min $15usd uber ride away! The GIG airport is 40min
Tashi
Stayed 6 nights in Apr 2024