Standard Double Room

Reviews of Grantley Hall

5 out of 5
Grantley Hall
Grantley Ripon, Ripon, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 87 out of 97 reviews" "
Rating 8 - Good. 7 out of 97 reviews" "
Rating 6 - Okay. 2 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Fantastic hotel, the service was flawless and above expectations, from the minute you drive up to the front door the the minute you leave the whole team work hard to really take care of you. All parts of the hotel are spotlessly clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded our expectations. Would rate it 6* if there was one. The grounds, the building and the food are both stunning and excellent. Well done Marek for keeping maintaining the amazing standards of this gem. So beautiful in every way.
Stayed 1 night in Nov 2023

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remarkable place. Expensive but worth every penny
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful, this is a beautiful hotel with excellent staff. One of the best places I have had the privilege to stay at.
Stayed 1 night in Nov 2023
Response from Grantley Hall on 15 Nov 2023
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Grantley Hall on 9 Nov 2023
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

10/10 Excellent

Susan

Stayed 1 night in Aug 2023
Response from Grantley Hall on 30 Aug 2023
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

10/10 Excellent

sophie

Stayed 1 night in Aug 2023
Response from Grantley Hall on 30 Aug 2023
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 star spa hotel
All aspects of this stay were exceptional. The mix of modern and old country estate were just right. The grounds were beautiful, the gym was the best equipped I have seen and we will definitely return.
Stayed 1 night in Apr 2023

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, luxurious and all the staff were fantastic
Stayed 3 nights in Apr 2023

4/10 Poor

Tracie

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The trip started well, room was well appointed, enjoyed the spa, staff were friendly. Unfortunately we were woken at 6.30am by radio/television noise that staff appeared not to be able to locate. This was followed by house keeping entering our room whilst we were at breakfast despite the do no disturb sign being on and starting to clean the room before we had checked out. This is not acceptable and we had to ask them to leave and pack round the mess they had left. Managements response was 'thats never happened before' we will take you drinks and food off your bill. Yes a gesture but spoilt the end of our stay and at £600 a night you expect better...
Stayed 1 night in Apr 2023

10/10 Excellent

Gary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The place is luxurious, restaurant excellent and all the staff are very good and attentive
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class - you will not be disappointed
Absolutely fabulous experience - highest quality of service, of food and a great spa to boot
Stayed 1 night in Apr 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

ROGER

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Immaculate place with exceptional gardens and spa. Service is on point too.
Stayed 2 nights in Mar 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

elaine, Cartmel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star treatment from arrival to departure
Stayed 2 nights in Mar 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay faultless
Stayed 1 night in Mar 2023

10/10 Excellent

Sana

Stayed 2 nights in Feb 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Grantham
Amazing place to stay. The hotel staff were absolutely fantastic, they couldn’t do enough for you!
Stayed 1 night in Feb 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we expected from this hotel Only thing difficult to get a restaurant booking always fully booked you have to book way in advance
Stayed 2 nights in Feb 2023

10/10 Excellent

Peter

Stayed 1 night in Feb 2023

10/10 Excellent

V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Nusrat

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nothing to dislike. Beautiful property & interiors with great attention to detail with client convenience and comfort in mind, particularly in the rooms and spa area. Great nooks and corners for privacy, interesting grounds to explore. Dining especially at Shaun Rankin was an experience. Staff friendly and attentive. Planning another visit.
Stayed 2 nights in Feb 2023

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent
Stayed 2 nights in Feb 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic oasis of calm
Top notch service and surroundings.
Stayed 1 night in Jan 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is nice, tidy, clean
Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern luxury.
What a fantastic hotel. Real luxury with a friendly atmosphere. The spa ticked all the right boxes and the room was magnificent. The complimentary damson gin was a nice touch.
Stayed 1 night in Jan 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My top hotel.
Amazing hotel - the grand scale, lots of restaurants , lobby areas and one of the best spa pools - 3 in total including a heated one outside. The icing on the cake is the level of service from all the staff
Stayed 1 night in Jan 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
All exceiient
Stayed 1 night in Jan 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year splurge
Amazing hotel from start to finish. Yes, it was expensive but you get what you pay for. Great service, fantastic room with massive shower. Fruit, and damson gin provided for guests gratis. Great hotel to wander around with lovely gardens, even in January. Would love to stay again in the summer.
Stayed 1 night in Jan 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow
What an amazing place. The service and staff were exceptional. Will definitely be back. 10/10
Stayed 1 night in Dec 2022

10/10 Excellent

BENARD

Stayed 1 night in Dec 2022

10/10 Excellent

Nichola

Stayed 1 night in Nov 2022

10/10 Excellent

Anita

Stayed 1 night in Oct 2022

10/10 Excellent

Joseph

Stayed 1 night in Oct 2022

10/10 Excellent

Gail

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Superb stay - luxurious high-end hotel but with a warm and cosy feel, great to have log fires in bar and lounges and great to have a choice of restaurants serving high-quality food. Without exception the staff and service were amazing - so warm, friendly and attentive which made a lovely relaxed atmosphere- we really enjoyed our stay - Thankyou!
Stayed 1 night in Sep 2022
Response from Hotel Management on 19 Apr 2023
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Grantley Hall on 10 May 2022
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

8/10 Good

Elizabeth

Stayed 2 nights in Apr 2022
Response from Grantley Hall on 2 May 2022
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Grantley Hall on 7 May 2022
Thank you so much for your feedback, we’re glad you enjoyed your stay with us. We hope to welcome you back again soon in the near future.