Overall the experience at this hotel was great. The rooms were kept up daily and we never had to ask for replacement towels or any special requests in order for our stay to be great and comfortable. Unfortunately, there were a couple issues, regarding their daily breakfast. The spread was decent, but if you were not attending soon after it started, you missed out on essentials like scrambled eggs and bacon. They never replenished the heating tray once they were gone, that was it. But, that was not the worst of it. On the morning of 12/27 the man attending to the breakfast was extremely rude to us. When my mom asked for a Cappuchino, he rudely told her, "5 minutes". Then my partner attempted to serve himself fresh juice and the man told him he had placed his glass in the wrong place. It was self serve, that made no sense. Then when breakfast was over at 10am, we were talking amongst ourselves when he came to us and told us we needed to leave the area. That perhaps would not have been bad, but there was another table and he never told them to leave. Perhaps he did not like Americans, because the other table were Italians. He was obviously courteous to them. There is only one person attending the breakfast on each day, so those in charge at the hotel should not have issue knowing who I am talking about...If they need further details I will be happy to discuss it with them further.