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Reviews of Lyons Woodlands Hall Hotel

4 out of 5
Lyons Woodlands Hall Hotel
Llanfwrog, Ruthin, Wales

Reviews

8.2

Very good

Rating 10 - Excellent. 33 out of 69 reviews" "
Rating 8 - Good. 19 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 6 out of 69 reviews" "
Rating 2 - Terrible. 4 out of 69 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tamsin

Travelled with partner
Liked: Cleanliness, staff & service
The hotel restaurant meals were very good however it is a fair way out of town and services
Stayed 1 night in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Things we liked were the decorative wood panels everywhere. Some very intricate and interesting pieces. Rooms are all different, so check the pictures. Then check with the hotel that you have the right room, as they're named not numbered. This is because Expedia have the wrong names matched to the rooms, as we found out on arrival!
Stayed 3 nights in Apr 2024

8/10 Good

kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Isolated and friendly.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rated 9.5
Hotel was clean,comfortable with friendly,efficient and knowledgable staff.Would recommend to friends and family.
Stayed 3 nights in Aug 2023

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full of character
Fabulous location! We stayed in 'Tower' and the room was enormous and full of character. We only stayed one night as we were attending a wedding reception nearby. Was only expecting a continental breakfast (alluded to on the Hotels.com website) but were very pleasantly surprised, and grateful, to receive a Full English. If we are oin the area again, we'd definitely return!
Stayed 1 night in Jun 2023

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underwhelming
The hotel was charming but thats where it ended. Bed was worn out very uncomfortable mattress. Dust and grime on all the walls in and out of the room. Bathroom was worn out, some damaged to shower and tiles etc but shower was nice and powerful. Tv remote didnt work. Bar closed an hour early. Breakfast was continental instead of hot. Bread and muffins used from the day before. Breakfast items not stocked, poor choice of cereals, bread and pastry, no fresh fruit etc. Overall a bit of a let down. Also they told us they hadnt yet been paid and that it was up to us to sort that out. Bar area had toilets which had out of order urinals, broken toilet seat, toilets with no paper.
Stayed 1 night in Jun 2023

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Staff were very friendly and welcoming. The hotel was in a lovely location . The room was spacious but certain aspects of the room were poor. The bathroom had a cut off bit of carpet as a mat and it was stained. The were areas of the walls that were also stained with marks.
Stayed 1 night in May 2023

6/10 Okay

I Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Some of the junior staff would benefit from a bit of more service training
Stayed 2 nights in May 2023

10/10 Excellent

B

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Ruthin
A beautiful hotel in Ruthin. Excellent staff and service. Food is excellent.
Stayed 1 night in May 2023

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
A hotel I would not probably use again…too remote. Very quirky….not very attentive staff….bedroom spacious but bathroom on a different level with hot water not easy to regulate on the bath!
Stayed 1 night in May 2023

10/10 Excellent

Delyth

Stayed 2 nights in May 2023

10/10 Excellent

Jeff

Stayed 1 night in Apr 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Keith

Stayed 1 night in Sep 2022

4/10 Poor

D

Stayed 1 night in Aug 2022

6/10 Okay

Linda

Stayed 1 night in Aug 2022

10/10 Excellent

JE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay for a wedding
A very relaxing stay and everything was done to make our stay comfortable. Our room was beautiful, very clean and every comfort laid on for us.
Stayed 1 night in Jun 2022

2/10 Terrible

JOHN

Business traveller
Liked: Cleanliness
Disliked: Staff & service
the hotel had no record of my booking and were only able to offer me a room for one, not two, nights the room was over the bar and very noisy food poor
Stayed 2 nights in Jun 2022

4/10 Poor

Lesley

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Needs a lot of upgrading. Rickety chair, handles on drawers and wardrobe loose and hanging off., windows that wouldn't open/close. Booked family room, 2nd bed was a sofa bed with very thin mattress with gaps between mattress and springs - perfect for getting little fingers and limbs stuck in! We were told 3 days before arriving that kitchen was closed, so no food and no breakfast (which was Inc in price). Bar closed at 8pm. Rather depressing, even for February!
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Lester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and friendly staff
Stayed 2 nights in Nov 2021

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally stunning building. Inside it could be a Tudor Mansion. Great food. Extremely helpful and friendly staff. Amazing view. Located in a particularly pretty part of North Wales. Would recommend in a heartbeat.
Stayed 4 nights in Nov 2021

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and our room were very good and comfortable. We believe we asked for a shower, however the fault could lie with us as we didn't specify that we wanted a walk in shower and not one that was over a bath, which we couldn't use. Apart from that we found the cooked breakfast a little overcooked, but the dining room was very pleasant, clean and comfortable. A little room for improvement but on the whole very good. We loved all the wood carving and traditional decor everywhere.
Stayed 1 night in Oct 2021

2/10 Terrible

Matthew

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Not a hotel!
This is a mobile caravan park club house with rooms above. The live singer and loud music in the bar below the rooms will keep you awake until 10.45p.m. and then drunken people will keep you awake until well gone midnight. Do not stay here if you want peace or to sleep ready for a work trip the next morning. Food is overpriced, overcooked and poor quality. Both evening plates were missing items. When asked "does this not come with ..." the barman promptly replied "I don't know"! This seemed to be the level of customer service for the whole place. The room was clean-ish with a nearly clean bathroom. Breakfasts only from 8 a.m., so not good if working. Again, over-cooked. When pointing out that the noise kept me awake, the receptionist promptly told me it does show on the website they have entertainment in the bar until late. Can't see it here on hotels.com website anywhere.
Stayed 1 night in Oct 2021

2/10 Terrible

Jon

Liked: Cleanliness
Disliked: Room comfort
Don't expect a restful stay
The hotel itself is full of character and in a lovely part of the world. However, I'm afraid I have to give it a low rating for a couple of reasons - firstly, on arrival there was no-one manning the reception area. So I had to stand in the bar area, during a pub quiz, and wait for bar staff to get to me and give me a key to my room. When I went to my room, I realised that I'd been given a room directly above the bar area - which on a Friday night hosts a DJ/pub quiz/karaoke. I'd driven seven hours to get to Ruthin - the whole point of my stay was to get an early start the next morning. But the sheer volume of noise from both the DJ and the guests meant that I couldn't get any sleep until things began to quieten down at around 12:30am. I even tried earplugs, but it was simply too noisy and I could 'feel' the music through the vibrations in the floor. Knowing that there were no reception staff on duty, I didn't feel I had the option to speak to anyone. I also don't blame the DJ or the guests downstairs - everyone seemed to be having a fun time. My issue is with the hotel making the 'Shakespeare' room available for guests, knowing full well that anyone staying in it would have nowhere near a restful stay (or at least certainly not on a Friday night).
Stayed 1 night in Oct 2021

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be great but....
Lovely room .but not enough staff.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

10/10 Excellent

rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great night stay
Lovely large comfortable room. Lovely surroundings. great staff
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stays
Overall it was a good experience in this old styled hotel. As this is a family owned business (I guess), sometimes I need some time to wait for their staff for checkin, breakfast and etc.
Stayed 2 nights in Aug 2021

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cracking location, super friendly staff!
Only stayed here overnight and sadly didn't get to explore the location, but the hotel was nice and the staff super friendly & helpful! Both evening meal and breakfast were spot on. The room itself was perfectly comfortable, although my only complain was that being above the kitchen, I could hear the constant noise of the extractor fans, or whatever it was, through the night. Generally a good stay and would defo go back!
Stayed 1 night in Jun 2021

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
House is really interesting. Staff very pleasant. All refurbished and staff new to the job so very enthusiastic. Food excellent. What the pictures don’t show us that it’s completely surrounded by mobile homes. Gives the place a bizarre feel as you look out of the windows to what would once have been a lovely garden and is now a mobile home park. But knowing that if I was in the area I may still choose to return.
Stayed 1 night in Sep 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Ronnie, North West

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and we were made to feel welcome back Really enjoyed the continental breakfast
Stayed 2 nights in Aug 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely meals, well prepared and presented. Very helpful staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous building, quirky rooms and a really nice atmosphere!
Stayed 1 night in Feb 2020

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay amd froendly staff
Stayed 1 night in Jan 2020

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location.
A great place to stay except if it is a Sunday night, there is no evening food available and the breakfast does not start until 0800 in the morning. Overall great surroundings and convenient for my work, the barmaid on the Tuesday night could not be more helpful including leaving out a continental breakfast for my 07.15 departure the following day.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stay
Had a very comfortable overnight stay at Woodlands, we booked here as we were attending a friends party nearby. Friendly welcome on arrival, family room was spacious, clean and very comfortable bed. Bar area very welcoming and relaxing atmosphere. Breakfast was lovely, cereal, pastries, toast and full cooked breakfast. Would definitely stay again.
Stayed 1 night in Oct 2019
Response from Lyons Woodlands Hall on 26 Nov 2019
Hello, thank you for your very kind comments and a 10 out of 10 score. We are pleased to read that you enjoyed your stay with us and hope you will return in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Sarah, Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely old hotel, nice room but poor mattress
Arrived on a cold wet evening and was pleased to find hotel warm and welcoming. Was shown to room which was a nice touch. Lovely cosy room (wagner) but had to be wary with two steps up to en suite. Nice toiletries supplied but lacked a shelf in the shower and mould needed cleaning. Nice quality furnishings but was dissapointed with mattress, one of the worst nights sleep we have had. Breakfast was excellent and the staff member was lovely making it a very pleasant experience. Overall would reccomend and would return but would be hesitant over mattress as was much too soft for us.

10/10 Excellent

Robin, Redditch, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place.
I phoned to say I may arrive late and I was a bit worried when I was asked if I was in the hotel or a caravan as I didn't know it was a caravan park as well. I walked in the door and stopped, my mouth open. the wood panels were amazing carved works of art and they were everywhere in the old part of the hall. The room (Shakespeare) had lots of room and large windows. The water is hot and the bath is a decent size. two small quibbles, the over bath shower is low and their is no shower curtain. The staff are very friendly and nothing is too much trouble. The food is well cooked and presented with a happy size portion that is enough, but not too much. I had two nights there and I will certainly go again.

6/10 Okay

Deborah

Liked: Room comfort
convenient hotel
The building is great and the staff very friendly, the bath room could do with updating but value of stay ok

10/10 Excellent

SallyB, Bassaleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in beautiful surroundings
I arrived late on a Sunday evening and even though they were at the end of food service, they happily prepared me a light meal. I was travelling alone but felt prefectly comfortable having my meal and a drink in the bar area. I had a good night's sleep in crisp white cotton sheets in a quiet room. The view from my room was quite spectacular. I was expecting only continental breakfast but full english was on offer. The very presonable waitress warns you that it is freshly prepared and so there would be a little wait. It arrived without any undue delay and it was absolutely first class. My single issue was that there was no shower attachment in the bath and so washing my hair was a bit of a problem. Overall it was superb and I wouldn't hesitate to return.

10/10 Excellent

ABRAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

BARRY, LEIGHTON BUZZARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE WERE IN THE AREA TO VISIT MY FAMILY, THE HOTEL WAS PERFECT FOR WHAT WE NEEDED, AND WILL STAY HERE AGAIN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice, clean and friendly
Stayed for a wedding locally.