2/10 Terrible
Thais
Travelled with family
9 Dec 2021
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I normally don’t do this but this time I felt the need let people know what a terrible experience this was for my family and I. Where do I begin ? Back story on this place, well I am originally from Salvador and I know this neighborhood very well. This is one of a few upscale areas in the city and I also know this hotel to be known for its cool
Concept they have for the restaurant by the water that has been around for decades. But please believe when I say that this was the most horrible experience I had with a hotel, from start to finish this
Was a disaster. There is only 1 elevator working in the building ( barely ) even than it makes so many noises my kids were afraid to get on ( myself included ) cleaning I rate a big 0! Bathroom very disgusting and old with many stains . AC very old, so
Old we even got a terrible cold after our stay .
The gentleman in the front desk in the PM shift was incredibly unprofessional and unhelpful. The only reason why we stayed was because this was only a one night stay and I had paid in advanced. Don’t waste your money .. this place isn’t worth $10 to stay … it’s really that bad .
Thais
Stayed 1 night in Dec 2021