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Hotel Valencia Santana Row

4.0 star property
Suburban hotel with fitness centre and rooftop terrace

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Valencia Santana Row

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Dining
Lobby
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is €323
includes taxes & fees
6 Oct - 7 Oct

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
The Row Hotel, BW Signature Collection
Pet-friendly
Parking included
Free WiFi
Air conditioning
8.4 out of 10, Very good, (182)
The price is €152
includes taxes & fees
22 Sept - 23 Sept
The Row Hotel, BW Signature Collection

About the area

Map
355 Santana Row, San Jose, CA, 95128

What's nearby

  • Santana Row Shopping Center - 3 min walk
  • Westfield Valley Fair Shopping Mall - 4 min walk
  • Winchester Mystery House - 6 min walk
  • PayPal Park - 6 min drive
  • SAP Center at San Jose - 7 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 10 min drive

Restaurants

  • ‪Eataly - ‬5 min walk
  • ‪Blue Bottle Coffee - ‬1 min walk
  • ‪Marugame Udon - ‬5 min walk
  • ‪Yard House - ‬3 min walk
  • ‪The Cheesecake Factory - ‬5 min walk

About this property

Hotel Valencia Santana Row

Upscale hotel near Santana Row Shopping Center
Winchester Mystery House and Westfield Valley Fair Shopping Mall are located near Hotel Valencia Santana Row, which provides a rooftop terrace, dry cleaning/laundry services and a bar. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, cooked-to-order breakfast (surcharge) and valet parking (surcharge)
  • Access to a nearby health club, express check-out and express check-in
  • Wedding services, luggage storage and multilingual staff
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 215 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • TVs with premium channels
  • Wardrobes/cupboards, on-request microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2003
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 32 kg per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 8 for adults and from USD 15 for children
  • Valet parking fee: USD 59.54 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

Does Hotel Valencia Santana Row have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Valencia Santana Row?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on 6 Oct 2024 start from €323.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Valencia Santana Row pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Valencia Santana Row?

Valet parking is available for USD 59.54 per night.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Valencia Santana Row?

Checkout is at noon.

Where is Hotel Valencia Santana Row located?

Situated near the airport, this hotel is within a 5-minute walk of Santana Row Shopping Center and Westfield Valley Fair Shopping Mall. Winchester Mystery House is 0.3 mi (0.5 km) away.

Hotel Valencia Santana Row Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1003 reviews" "
Rating 8 - Good. 202 out of 1003 reviews" "
Rating 6 - Okay. 83 out of 1003 reviews" "
Rating 4 - Poor. 29 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Noah

Stayed 1 night in May 2024

10/10 Excellent

allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shopping left a lot to be desired with over four clothing stores dedicated to exercise clothes along with luggage stores etc. The shopping was very boring! Missed some of the old stores that were on Santana Row. The Hotel was perfect!
Stayed 2 nights in Aug 2024

10/10 Excellent

Khoi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always stay here
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Stayed 1 night in Aug 2024

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

2/10 Terrible

gina, tustin

Stayed 1 night in Aug 2024

8/10 Good

Donnica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to ask about Expedia amenities. Request complete ignored for room upgrade. 20 food/bev credit finally found. No signature drink offered. Service in restaurant and food was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Julia

Stayed 1 night in Aug 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great locartion
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service
Upscale accommodations. Plush pool accommodations.
Stayed 1 night in Aug 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, and elegant
Stayed 1 night in Aug 2024

10/10 Excellent

Kennedy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Very friendly and helpful, provided information to the best of their knowledge and tried their best to make our stay comfortable and easy. We dined at Oveja Negra as well, unfortunately we were sat at a dirty table, although there were other options available too. As a restaurant manager myself, I was a little bummed by it but luckily the service was good. Valet staff and bouncers were great too, very friendly and helpful. Overall we enjoyed our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Jonna

Travelled with group
Liked: Staff & service
The property was nice. My room was a little tired. For spending over $500, I would have expected a more updated/newer bathroom. For that reason and that price point, I would not stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Consuelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful and well maintained. It has easy access to great dinning options and shopping. Wonderful place for a weekend get away!
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that everything is so accessible..dinning, shopping, etc
Stayed 2 nights in Aug 2024

8/10 Good

Aurora, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room a bit older. Rooftop bar very expensive. Third floor bar catered to young and trendy.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomy

Stayed 2 nights in Jul 2024

10/10 Excellent

Darryl

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Valencia was excellent! The beautiful courtyard area for breakfast felt like we were in Europe. The upstairs bar had an excellent after dinner club like vibe. The shopping and restaurant selections were amazing too. We had a balcony overlooking the area with Palm trees and mountains in the distance. Would highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent - beautiful room, clean, safe and accessible to amenities galore!
Stayed 2 nights in Jul 2024

6/10 Okay

ashley

Upon arrival, valet wasn’t the best. They didn’t communicate effectively. I had to ask how I’d retrieve my car and get my own luggage. When I got to the front desk, service was decent. The front desk wasn’t unfriendly but not friendly either. I didn’t get a full view overview of the property so a lot I found out from other guests. Lastly, my room was not very clean. It was stuffy and dusty. The vents were filled with dust too. I love Santana row and this hotel is very convenient for walking around and across the street to the mall. If not for the proximity to Santana row, I probably wouldn’t stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024