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Signia by Hilton San Jose

4.0 star property
Suburban San Jose hotel in Downtown San Jose with 2 restaurants

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Signia by Hilton San Jose

Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Suite, 1 King Bed (International Suite) | Living area
2 restaurants, breakfast, dinner served; Japanese cuisine
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
The price is €209
includes taxes & fees
19 Oct - 20 Oct
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Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Room, 1 King Bed, Tower

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike)

Room, 1 King Bed (Peloton Bike)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (City & Mountain View)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool Access

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Pool Access

Highlights

Patio
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Pool View

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Pool Access

Highlights

Patio
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (City/Mountain View, Mobility)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub (City/Mountain View, Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Tower (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Signia Suite

Premium bedding, down duvets, in-room safe, desk

Grand Signia Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 115 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, View (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds, Accessible, View (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 84 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
  • 176 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (City & Mountain View)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (City & Mountain View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 84 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (City & Mountain View)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (City & Mountain View)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds (City & Mountain View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, View (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, View (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (International Suite)

Suite, 1 King Bed (International Suite) | Living area

Suite, 1 King Bed (International Suite)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 176 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, View (Bathtub)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds, Accessible, View (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Down duvet
Blackout curtains
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Bar (on property)
The Westin San Jose
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1004)
The price is €155
includes taxes & fees
29 Sept - 30 Sept
The Westin San Jose

About the area

Map
170 S Market Street, San Jose, CA, 95113

What's nearby

  • Plaza de Cesar Chavez - 3 min walk
  • San Jose Civic Auditorium - 5 min walk
  • San Jose Convention Center - 6 min walk
  • San Jose State University - 7 min walk
  • SAP Center at San Jose - 16 min walk

Getting around

  • San Antonio Station - 2 min walk
  • San Jose Diridon Station - 17 min walk
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 7 min drive

Restaurants

  • ‪Nirvana Soul - ‬3 min walk
  • ‪Paper Plane - ‬3 min walk
  • ‪Silicon Valley Capital Club - ‬2 min walk
  • ‪3Below Theaters & Lounge - ‬4 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Signia by Hilton San Jose

Hotel near San Jose Convention Center
Located close to Plaza de Cesar Chavez and SAP Center at San Jose, Signia by Hilton San Jose provides a bar, a 24-hour gym and a 24-hour business centre. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, dinner, light fare and Japanese cuisine. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and smoke-free property
  • 22 meeting rooms, multilingual staff and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 805 rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and hairdryers
  • 58-inch flat-screen TVs with cable channels
  • Recycling, mini fridges and electric kettles

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 47 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 80 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • AJI Bar & Robata
  • Fountain Restaurant
  • Market 170
  • The Grill on the Alley

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 65,000 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (87 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 80 per person
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Valet parking fee: USD 47 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Fairmont Hotel San Jose
Fairmont San Jose
San Jose Fairmont
Fairmont San Jose Hotel
The Fairmont San Jose Hotel San Jose

Frequently asked questions

Does Signia by Hilton San Jose have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Signia by Hilton San Jose?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Signia by Hilton San Jose on 19 Oct 2024 start from €209.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Signia by Hilton San Jose pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Signia by Hilton San Jose?

Valet parking is available for USD 47 per day.

What time is check-in at Signia by Hilton San Jose?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Signia by Hilton San Jose?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Signia by Hilton San Jose located?

Located in Downtown San Jose, this hotel is within a 10-minute walk of Plaza de Cesar Chavez, San Jose Convention Center and San Jose State University. SAP Center at San Jose and Santa Clara University are also within 6 mi (10 km). San Antonio Station is only a 2-minute walk and Santa Clara Station is 5 minutes.

Signia by Hilton San Jose Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 307 out of 448 reviews" "
Rating 8 - Good. 60 out of 448 reviews" "
Rating 6 - Okay. 37 out of 448 reviews" "
Rating 4 - Poor. 25 out of 448 reviews" "
Rating 2 - Terrible. 19 out of 448 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Large room
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Yukiko

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 7 nights in Aug 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care of. Really enjoyed my visit.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in it was issue after issue.The thermostat was not working, our room phone was not working, our bathroom sink was not draining, there was no key or security for the gate to the pool from our room, firepit would not go out and was difficult to start, THEN the workers started to strike, they approached my child when we were coming back to the hotel, the airhorn and fake sirens were heard in our room from the street and my child who has special needs was stressed and scared, then no housekeeping, trash cans full at the pool area and trash was like tumbleweeds blowing through the pool area, no in-room service, no customer service: noone to help with checkout and bringing bags to my car, when I had to go get a lugglage cart, they locked my door and had to wait over 20minutes outside my room with my child for them to open my door to get my luggage, they didn't scan my car properly when I valeted. Front desk was not knowledgeable. I need a huge refund. Not a credit, or a coupon. I need a HUGE refund.
Stayed 3 nights in Aug 2024

4/10 Poor

Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately Expedia did not notify us that they were on strike. Workers gathered in front of hotel being super noisy until very late into the night and very early the next morning. No cleaning service daily. Restaurants limited. Also, some staff members were quite rude when asked questions. And something outside our room made a loud noise all night long every hour on the hour. With that and the strikers we got no sleep during our stay. Very disappointing.
Stayed 1 night in Sep 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Stayed 1 night in Jun 2024

4/10 Poor

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place To Stay
Stayed 2 nights in Aug 2024

6/10 Okay

Chenfei

Liked: Cleanliness, staff & service, property conditions & facilities
There is a street fest going on right in front of the hotel. The out door concert was super loud until 11pm. If you want a good night sleep, this hotel is not it.
Stayed 1 night in Aug 2024

6/10 Okay

Julie

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The valet was very attentive, friendly and helpful. Check in is at 3. I asked for an early check in at 230 that Sunday afternoon. I arrived at 2:50 and they said the room was not ready. I waited until after 5:30. When I asked about the delay and weren't they expecting me I was told they had a busy weekend. It would have been helpful to be notified of the delay instead of waiting for the room that long...or recognize which rooms are expected for that Sunday night and start cleaning those rooms first. When checking in at the front desk I asked for this stay to be added to my Hilton Rewards membership. The lady at the front desk told me no because I booked with Expedia. Really? Am I not staying at the Hilton anyway no matter who handled the reservation? I give up. So waited for over 2 hours for my room then told no I couldn't get reward points for my stay? Perhaps I will stay elsewhere next time.
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan, Gonzales

Stayed 2 nights in Aug 2024

10/10 Excellent

Christina, Visalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in downtown with great walkability. DJ party in the lobby lounge Friday night.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Devin

Stayed 2 nights in Jun 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Valet and bar service was great. Check in staff was very short.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top tier service all around!
Stayed 3 nights in Aug 2024

10/10 Excellent

Audrey C, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 3 nights in Aug 2024

4/10 Poor

Venustiano, Eastvale

Stayed 2 nights in Jul 2024

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot with friendly staff
Stayed 1 night in Aug 2024

6/10 Okay

Cuauhtemoc A

Stayed 2 nights in Jul 2024

10/10 Excellent

Janel Ferrin

Stayed 1 night in Jul 2024