Lobby

Reviews of Barceló San Salvador

4.5 out of 5
Barceló San Salvador
Ave Las Magnolias Y Blvd Del Hipodromo, San Salvador, SS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1418 out of 1810 reviews" "
Rating 8 - Good. 260 out of 1810 reviews" "
Rating 6 - Okay. 70 out of 1810 reviews" "
Rating 4 - Poor. 23 out of 1810 reviews" "
Rating 2 - Terrible. 39 out of 1810 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

MAGDALENE

Travelled with group
Disliked: Property conditions & facilities
There was no slippers in the room, we had to ask for wash cloth and towels constantly. The iron and coffee pot was not working properly. The lobby in the area where our rooms were smelled foul. The location is super, but the property needs some TLC.
Stayed 8 nights in Apr 2024
Response from Barceló San Salvador on 15 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Fernando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and great service at front desk.
Stayed 1 night in May 2024
Response from Barceló San Salvador on 14 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Randy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in May 2024
Response from Barceló San Salvador on 13 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and comfy place to stay nearby to different restaurants, coffee shops and malls.
Stayed 2 nights in May 2024
Response from Barceló San Salvador on 13 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Sunny, Azusa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 13 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Barceló San Salvador on 13 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

8/10 Good

Yessenia lisseth

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente , llena totalmente las espectativas .
Stayed 15 nights in Apr 2024
Response from Barceló San Salvador on 11 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Barceló San Salvador on 13 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2024
Response from Barceló San Salvador on 8 May 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

2/10 Terrible

John

Disliked: Cleanliness, staff & service
Air conditioner did not work. The staff was very rude. Asked to speak to the manager and was told there’s no managers on duty 30 minutes to change me to another room because the air conditioner is not working. Did not recommend staying here.
Stayed 1 night in May 2024
Response from Barceló San Salvador on 8 May 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 4 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Laquida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great hotel. Just far but most good hotels in El Salvador all far. They give you 2 free welcome drinks. Sports bar had nice staff!! Oh we had 2 free breakfast meals everyday. They provide a Full Buffet! Also you can eat outside by the pool. We walked the strip where they had the 503 Karoake spot. Only bad thing is SAL airport is 1 hour! Tucon beach 50 minutes. The fun Cafe Albania with the famous rainbow slide and Zipline is 2 hours away! Hot Spring and muddy place is 1 hour. NAWI beach club is 40 minutes
Stayed 3 nights in Apr 2024
Response from Barceló San Salvador on 30 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

8/10 Good

Beatriz

Travelled with family
Liked: Staff & service, amenities
The shower had mold and the elevators were not properly clean. The front desk should explain what services the hotel offer specially when is your first time visiting.
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on 30 Apr 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very friendly
Stayed 3 nights in Apr 2024
Response from Barceló San Salvador on 29 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Agustin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay
Stayed 9 nights in Apr 2024
Response from Barceló San Salvador on 29 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Irma, San Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention and cleaner
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 29 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Dennise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by everyone. Great location and the most comfortable beds!
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 26 Apr 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Barceló San Salvador on 27 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Josue

Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 15 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 25 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

8/10 Good

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive and processional. They went above and beyond to make us feel welcomed. The service was excellent. We feel some of the facility areas may need an update, but we would still highly recommend the hotel.
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 25 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

HECTOR

Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 15 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 8 nights in Apr 2024
Response from Barceló San Salvador on 24 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and helpful staff! Would recommend
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 24 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

8/10 Good

mar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the Gym the bars, the staff, restaurant, rooms nice and clean. I did not like the loud music at the events salon next to the lobby.
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 23 Apr 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 24 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Dennise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here, great location and the best part was the friendly staff.
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 23 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Dennise

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here! The customer service here is absolutely amazing, the whole staff is wonderful. I have zero complaints. I loved it.
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on 23 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel ! Excelente staff , clean , breakfast, location !
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 22 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Marleny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it!!!
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 22 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Alessandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is without question a great choice for stay in San Salvador. The staff are very helpful, location is good like the hotel.
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 22 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and safety and frenly people
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on 20 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Bruce

Stayed 2 nights in Mar 2024
Response from Barceló San Salvador on 9 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Dennise

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is excellent, beds are so comfortable and clean, location is excellent, close to everything!
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 19 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

orlando rafael argueta

C
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 19 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 19 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sensacional hotel , good location , profissional staff
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 19 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

8/10 Good

Alberto, Guatemala

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, full gym with plenty of equipment. Awesome jacuzzi at 11th floor. Executive lounge provides a great option for breakfast, or even a quick lunch or dinner. Easy 2 minute walk to shopping center, restaurants, and bars. The only reason i gave it 4 stars is beacause the WiFi is extremely terrible. Unstable, very slow, practically useless.
Stayed 1 night in Apr 2024
Response from Hotel Barceló San Salvador on 19 Apr 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. It’s conveniently located near a shopping center and there are good food options and supermarket nearby. Staff is very welcoming and attentive, and rooms are kept clean.
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 18 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

8/10 Good

Juan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I think the vip lounge offering was great!!! highly recommend it. Service and facilities are great
Stayed 2 nights in Apr 2024
Response from Barceló San Salvador on 17 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

6/10 Okay

Eduardo, Fort Lauderdale

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have been staying here for over 10 yrs now and this will be my last stay. The”VIP” room’s options were subpar and not appealing at all . The downstairs breakfast is overcrowded and except for the pupusas and omelet station… everything else was substandard. The building, rooms, paint , furniture and amenities have not been updated since the place opened. It is a shame because the service is great .. still not enough for me to stay loyal to this place when there are plenty brand new hotels with upgraded amenities.
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on 17 Apr 2024
Dear Guest, Thank you for sharing your feedback on your recent visit to the Barceló San Salvador hotel. Our main objective is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us to do so. We have forwarded your comments to the department in charge for appropriate follow-up. We hope you will visit us again in the near future.

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service
My room was noisy ,i got standard room , not city view as was describe .
Stayed 4 nights in Apr 2024
Response from Barceló San Salvador on 16 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely perfect, all the staff incredible friendly, the food was amazing the drinks too, nothing wrong, best hotel in El Salvador
Stayed 5 nights in Apr 2024
Response from Barceló San Salvador on 15 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great ,clean, great weather
Stayed 8 nights in Apr 2024
Response from Barceló San Salvador on 15 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.

10/10 Excellent

Milton

Stayed 1 night in Apr 2024
Response from Hotel Barceló San Salvador on 4 May 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Mario, Santa Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito, cómodo y bien ubicado
Stayed 3 nights in Apr 2024
Response from Hotel Barceló on 13 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

8/10 Good

Aracel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is beautiful, very elegant, but it does need a few updates Breakfast buffet was excellent
Stayed 1 night in Apr 2024
Response from Barceló San Salvador on 13 Apr 2024
Dear Guest, Thank you so much for your positive comments. We are so happy to hear you enjoyed our great location and services. We will share your comments with our team, this feedback will encourage our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future.

8/10 Good

Nexcy Rodriguez, Waterbury

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property and location are great. I had to plead 3 times with the room service to clean my room. Theres no areas for children just the pool. Staff was very polite and helpful. Didnt received the room upgrade but the room was comfortable
Stayed 6 nights in Apr 2024
Response from Barceló San Salvador on 13 Apr 2024
Dear Guest, Thank you so much for your positive comments. We are so happy to hear you enjoyed our great location and services. We will share your comments with our team, this feedback will encourage our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back in the near future.

8/10 Good

Vivian

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Barceló San Salvador on 12 Apr 2024
Estimado huésped: Agradecemos su opinión acerca de su reciente visita a Barceló San Salvador; la satisfacción de nuestros huéspedes es nuestro objetivo principal y no hay nada mejor que saber que lo hemos conseguido. Muchas gracias por su preferencia. Esperamos poder atenderle nuevamente en un futuro cercano.

10/10 Excellent

Timothy Joseph, WHITTIER

Liked: Cleanliness, staff & service, property conditions & facilities
The VIP benefits were great but for a supposed 4 star hotel it was not as impressive as an American hotel but it was still good overall
Stayed 7 nights in Feb 2024
Response from Barceló San Salvador on 10 Apr 2024
Dear guest: We appreciate your opinion about your recent visit to Barceló San Salvador; the satisfaction of our guests is our main goal and there is nothing better than knowing that we have achieved it. Thank you very much for your preference. We look forward to serving you again in the near future.