Districto Comercial Cascadas, Calle El Pedregal y Avenida Sergio Paiz, Antiguo Cuscatlán, La Libertad
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Juan:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Candida:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that your last stay with us was very satisfactory and that our strategic location was of your convenience. For us it is of great value to know that our guests take a unique and memorable experience. Kind Regards.Jaime AlvarengaQuality Assurance Manager
6/10 Okay
Oscar
Travelled with partner
12 May 2024
Nothing extraordinary. Staff was plain
Oscar
Stayed 1 night in May 2024
Response from Jimmy on 20 May 2024
Dear Oscar:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind Regards. Jaime AlvarengaManager Quality Assurance
10/10 Excellent
Gilmari
5 May 2024
Gilmari
Stayed 4 nights in Apr 2024
Response from Jimmy on 8 May 2024
Dera Gilmari:On behalf of the Hyatt Centric San Salvador team, we appreciate the time you took to evaluate us. We hope you can visit us again very soon and that you always have a good stay at our hotel.Sincerely, Jaime Alvarenga Manager Quality Assurance
Carlos was amazing! Place is great, super clean, the pool has a great view. The rooms are well maintained. The customer service is on point!
Martina
Stayed 1 night in Apr 2024
Response from Jimmy on 8 May 2024
Dear Martina:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay in our modern facilities and that our staff provided an amazing experience, specially Carlos who was oustanding. I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
2/10 Terrible
Elena
30 Apr 2024
Notice at night . We stayed at 8 floor and at the middle of the night its was extremely loud noise from the water pipes which woke us all . And same was in the morning . It’s not castle gone noise . So definitely not happy since all purpose of hotel is to get a good night sleep and main mission was not accomplished. Management did not do anything to compensate us for inconvenience.
Elena
Stayed 1 night in Apr 2024
Response from Jimmy on 1 May 2024
Dear Elena:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, I apologize for the inconveniences suffered during your last stay with us. I hope you can give us another opportunity to serve you again in the near future, If you need any help, you can contact me directly. Sincerely. Jaime Alvarenga Quality Assurance Manager
The property was very beautiful, quiet, clean and conveniently located in a great area that was closed to restaurants and malls.
Marilyn
Stayed 5 nights in Apr 2024
Response from Jimmy on 30 Apr 2024
Dear Marilyn:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services. We are happy that you enjoyed our modern, clean and strategically located facilities. We will share all your great comments with the team, for us it is of great value to know that our guests take a unique and memorable experience.If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind Regards. Jaime AlvarengaManager Quality Assurance
Amazing everything was clean and safe I was very inprt
Raiza
Stayed 3 nights in Feb 2024
Response from Jimmy on 30 Apr 2024
Dear Raiza:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services. We are glad that you had a great time in our clean, modern and safe facilities, for us it is of great value to know that our guests take a unique and memorable experience. we will keep working to make all your stays satisfactory. We hope to serve you again in the near future.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Derman:On behalf of the Hyatt Centric San Salvador team, we appreciate the time you took to evaluate us. We are glad that you enjoyed our clean and modern facilities. We hope you can visit us again very soon and that you always have a good stay at our hotel.Sincerely,Jaime AlvarengaManager Quality Assurance
Breakfast and facilities are good. Service is very good. The price per night was absurd but had not much options, so had to pay.
VISHAL
Stayed 3 nights in Apr 2024
Response from Jimmy on 30 Apr 2024
Dear VISHAL:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience. Rates are set on the market according to occupation and room availability, I advise you to double check your options before choosing one. I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
Very friendly staff, rooms modern and well equipped, shower fantastic
Arturo
Stayed 1 night in Apr 2024
Response from Jimmy on 27 Apr 2024
Dear Arturo:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you enjoyed our modern, comfortable and well equipped rooms and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
Location was great. Check in was a hassle, they require passport of all guest including kids. My room was not ready on time. Each guest will need a key since you can’t get anywhere without it. If you are staying with a large group, do not recommend, go to Barcelo, better customer service, quick and easy check in, easy to get around facility.
Dennise
Stayed 1 night in Apr 2024
Response from Jimmy on 26 Apr 2024
Dear Dennise:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, We are happy that our strategic location was of your convenience. Law requires to record all guests ID, we accomodated you as early as possible before our check in time, and for your comfort and security, access to levels and certain areas require room keys. We are sorry that you did not enjoy your last stay in our property and I apologize for any inconvenience caused during your stay.If you need any help, you can contact me directly. We hope to serve you again in the near future.Sincerely.Jaime AlvarengaManager Quality Assurance
Dear Doneijah:We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed your last stay and we will share your evaluation with the team, for us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant.Regards.Jaime AlvarengaManager Quality Assurance
10/10 Excellent
Vladimir
18 Apr 2024
Vladimir
Stayed 1 night in Apr 2024
Response from Jimmy on 8 May 2024
Dear Vladimir:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience. we will keep working to make all your stays satisfactory. We hope to serve you again in the near future.Kind Regards.Jaime Alvarenga Manager Quality Assurance
Dear DARWIN:Thank you for choosing Hyatt Centric San Salvador and for completing our satisfaction Survey about your recent visit to our hotel, and you for sharing ratings about your last stay with us. We are happy that you enjoyed our modern facilities and that our staff provided an amazing service, your feedback is extremely important to us, because it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant.Kind Regards.Jaime AlvarengaManager Quality Assurance
We like the location as it's very close to shopping malls and dining options.
The showers are awesome, the bedding is confortable. The wait staff needs some "friendliness" training. The cooks were very professional and attentive, and yet the ones serving (waiters/waitresses) are usually commenting about customers with one another, distracted and/or avoiding eye contact. It made us feel uncomfortable. I had friends come over for breakfast and/or dinner a few times and the wait staff didn't welcome/treated them as they did with me. They were locals and I am a foreigner. I didn't think it is an appropriate behavior. Your front staff is very nice and accommodating. I can't say the same for the staff that was by the pool on Sunday March 31. I am a Human Resources professional and I know that this is important to you.
Marina
Stayed 2 nights in Mar 2024
Response from Jimmy on 17 Apr 2024
Dear Marina:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services. We are happy that you enjoyed our modern hotel; our comfortable rooms along with awesome showers; and that our front desk staff and cooks provided an amazing experience. I am sorry about the behavior our waiters/waitresses displayed during your visit, our management is training staff to be more professionals at all times. your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory.I apologize for any inconvenience caused during your stay.Sincerely.Jaime AlvarengaManager Quality Assurance
Dear Stephanie:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
6/10 Okay
Alejandro, Weehawken
5 Apr 2024
Liked: Cleanliness, staff & service
Internet didn’t work. Phone didn’t work.
Alejandro
Stayed 2 nights in Apr 2024
Response from Jimmy on 9 Apr 2024
Dear Alejandro:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, we are sorry that phone and internet did not work during your last stay in our property, we will check both services and resolve functionality. I apologize for any inconvenience caused during your stayI hope you can give us another opportunity to serve you again in the near future, Sincerely,Jaime AlvarengaManager Quality Assurance
Dera rolando:We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed your last stay and we will share your evaluation with the team, for us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant. Kind Regards Jaime Alvarenga Manager Quality Assurance
Great hotel. Will do again. Staff were well received
Luis
Stayed 5 nights in Mar 2024
Response from Jimmy on 9 Apr 2024
Dear Luis:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
The service was excellent and the room was beautiful. Definitely would stay again.
Amanda
Stayed 3 nights in Mar 2024
Response from Jimmy on 9 Apr 2024
Dear Amanda:We want to thank you for your recent visit to our hotel and allowing us to be your preferred lodging option in the city, and for taking the time to complete our survey, I am thankful for your satisfaction with our service and hospitality, we will share it with the staff. Our team is committed to work to make all your visits pleasant. Kind Regards.Jaime AlvarengaManager Quality Assurance
They were quick to address the issues reported with the rooms, as always providing excellent service in every stay, will come back to stay. One of the best Hotels in Salvador.
Olga
Stayed 3 nights in Mar 2024
Response from Jimmy on 2 Apr 2024
Dear Olga:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
Dear CATHERINE:We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed our delicious and international food during your last stay and we will share your evaluation with the team, for us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant. Kind Regards Jaime Alvarenga Manager Quality Assurance
Dear Javier:On behalf of the Hyatt Centric San Salvador team, we appreciate the time you took to evaluate us. We hope you can visit us again very soon and that you always have a good stay at our hotel.Sincerely,Jaime Alvarenga Manager Quality Assurance
10/10 Excellent
Jorge
28 Mar 2024
Great location and service
Jorge
Stayed 1 night in Mar 2024
Response from Jimmy on 1 Apr 2024
Dear Jorge:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, we are happy that our strategic location was of your convenience. For us it is of great value to know that our guests take a unique and memorable experience. we will keep working to make all your stays satisfactory. We hope to serve you again in the near future.Kind RegardsJaime Alvarenga Manager Quality Assurance
I would definitely recommend this hotel. There are plenty of options to eat in the area.
It’s walkable and safe. The staff is very nice. And the room had everything we needed.
Yanira
Stayed 2 nights in Mar 2024
Response from Jimmy on 28 Mar 2024
Dear Yanira:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
Its unacceptable that they do not offer water I mean a simple glass of water during lunch! Unbelievable.
I won’t go back!
Yolette
Stayed 1 night in Mar 2024
Response from Jimmy on 22 Mar 2024
Dear Yolette:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, I am sorry about that incident during lunch, our managers are training staff to improve services. For us it is of great value to know that our guests take a unique and memorable experience.If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind Regards. Jaime Alvarenga Manager Quality Assurance
Great hotel facilities!!! Mall is attached to the premises… staff was really friendly
Carlos
Stayed 2 nights in Feb 2024
Response from Jimmy on 22 Mar 2024
Dear Carlos:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that your last stay with us was very satisfactory. For us it is of great value to know that our guests take a unique and memorable experience. Kind Regards. Jaime Alvarenga Quality Assurance Manager
This hotel was nice and convenient to a lot of restaurants especially th mall. The internet was not the best but all the same I enjoyed my stay.
Afua
Stayed 3 nights in Mar 2024
Response from Jimmy on 22 Mar 2024
Dear Afua:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, We are glad that you enjoyed our facilities ad that our strategic location was of your convenience, IT manager works to improve internet service. For us it is of great value to know that our guests take a unique and memorable experience.If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind Regards. Jaime Alvarenga Manager Quality Assurance
6/10 Okay
Belsy Josefina
Travelled with family
18 Mar 2024
All the rooms nasty
Belsy Josefina
Stayed 7 nights in Mar 2024
Response from Jimmy on 22 Mar 2024
Dear Belsy:Thank you for choosing Hyatt Centric San Salvador and for completing our Stayer Survey about your recent visit to our hotel. We want to thank you for sharing ratings about your last visit, your feedback is extremely important to us, it will help us work to improve and make your future experiences satisfactory, if you would like to share more details about it, we will be attentive.Sincerely. Jaime AlvarengaManager Quality Assurance
Dera Carmen:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience. We will share your evaluation with the whole team.Kind Regards.Jaime Alvarenga Manager Quality Assurance
Dear Henry Amin:On behalf of the Hyatt Centric San Salvador team, we appreciate the time you took to evaluate us. We are glad that you enjoyed our modern and decorated facilities. We hope you can visit us again very soon and that you always have a good stay at our hotel.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Abel:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
Dear Henry:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services. We are glad that you enjoyed our modern and decorated facilities, for us it is of great value to know that our guests take a unique and memorable experience.Kind RegardsJaime AlvarengaManager Quality Assurance
10/10 Excellent
Carissa
14 Mar 2024
Carissa
Stayed 4 nights in Mar 2024
Response from Jimmy on 4 Apr 2024
Dear Carissa:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience. If you would like to share any comments, we will be attentive.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Chrisandrea:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, we are glad that you enjoyed our modern facilities. For us it is of great value to know that our guests take a unique and memorable experience.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Jaime:We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed your last stay and we will share your evaluation with the team, for us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant.Kind Regards.Jaime AlvarengaManager Quality Assurance
Great hotel. Shopping and food were walking distance apart
Shaniqua
Stayed 4 nights in Dec 2023
Response from Jimmy on 12 Mar 2024
Dear Shaniqua:thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of every person who visits us the best it can be. We are pleased to know that you received from our staff the service that characterizes us and that our strategic location was convenient for you. I greatly appreciate your rating that will be shared with the whole team.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear George:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services. We are happy that you enjoyed your stay and felt safe in our facilities, for us it is of great value to know that our guests take a unique and memorable experience. We will share your great comments with the whole team.Kind regards.Jaime AlvarengaManager Quality Assurance
Dear Reina:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Matt:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience.Kind Regards.Jaime AlvarengaManager Quality Assurance
10/10 Excellent
Kevin
Travelled with family
6 Mar 2024
Liked: Property conditions & facilities
The customer service was the best!
Kevin
Stayed 1 night in Mar 2024
Response from Jimmy on 7 Mar 2024
Dear Kevin:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, We are happy that our staff provided excellent customer service, for us it is of great value to know that our guests take a unique and memorable experience. We will share your evaluation with the whole team.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Ricardo:We want to thank you for your recent visit to our hotel and allowing us to be your preferred lodging option in the city, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed our Modern and luxurious and clean hotel, and that our strategic location was of your convenience during your last stay and we will share all your remarks with the team, for us it is of great value to know that our guests take a unique and memorable experience.If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind Regards.Jaime AlvarengaManager Quality Assurance
Dear Ana:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience. we will keep working to make all your stays satisfactory. We hope to serve you again in the near future.Kind Regards. Jaime Alvarenga Manager Quality Assurance
Dear India:On behalf of the Hyatt Centric San Salvador team, we appreciate the time you took to evaluate us. We are glad that you enjoyed our modern facilities, and hoping that you can visit us again very soon and that you always have a good stay at our hotel.Sincerely,Jaime Alvarenga Manager Quality Assurance
I was highly surprised by the quality and staff. I would stay again and recommend to others
Suzan Marie
Stayed 4 nights in Feb 2024
Response from Jimmy on 24 Feb 2024
Dear Suzan:Thank you for completing our Stayer Survey about your recent stay at our hotel. We want you to know that your feedback is extremely important to us and that we will use it to make the experience of each person who visits us the best it can be. I am happy that you had a wonderful stay and that our staff provided an amazing experience, I greatly appreciate your kind evaluation that will be shared with the whole team. If you need any help, you can contact me directly. We hope to serve you again in the near future.Kind regards.Jaime AlvarengaManager Quality Assurance
10/10 Excellent
Tiffany
14 Feb 2024
Tiffany
Stayed 1 night in Feb 2024
Response from Jimmy on 22 Mar 2024
Dear Tiffany:We want to thank you for your recent visit to our hotel and allow us to be your preferred lodging option in the city, at the same time for the ratings you shared with us related to all aspects of our products and services, for us it is of great value to know that our guests take a unique and memorable experience. we will keep working to make all your stays satisfactory. We hope to serve you again in the near future.Kind Regards. Jaime Alvarenga Manager Quality Assurance
Super nice hotel, everything is 5 start, the country is very safe, clean, the restaurant super delicious the food
Yoletsys
Stayed 3 nights in Feb 2024
Response from Jimmy on 6 Feb 2024
Dear Yolestsys:We want to thank you for your recent visit to our hotel and allowing us to be your preferred lodging option in the city, and for taking the time to complete our survey, I am thankful for your satisfaction with our service and hospitality, we will share it with the staff. Our team is committed to work to make all your visits pleasant.Kind Regards.Jaime AlvarengaManager Quality Assurance
Good property. Newer, Clean and friendly staff. Only con was the breakfast buffet, for that price there should be way more options!
Angela
Stayed 4 nights in Jan 2024
Response from Jimmy on 6 Feb 2024
Dear Angela:We want to thank you for your recent visit to our hotel, at the same time for the ratings you share with us related to all aspects of our products and services, we are happy that you enjoyed your last stay and that our staff provided you with great customer service. Our buffet Breakfast price is according to the quality of our product in teh market, However our chef will review menu options. We will share your evaluation with the team, for us it is of great value to know that our guests take a unique and memorable experience and we will keep working to make all your visits pleasant.Kind Regards.Jaime AlvarengaManager Quaity Assurance