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Reviews of Resort Grande Baia

4 out of 5
Resort Grande Baia
Localita Montepetrosu SS 125, Comune San Teodoro, San Teodoro, OT

Reviews

7.8

Good

Rating 10 - Excellent. 86 out of 323 reviews" "
Rating 8 - Good. 149 out of 323 reviews" "
Rating 6 - Okay. 55 out of 323 reviews" "
Rating 4 - Poor. 28 out of 323 reviews" "
Rating 2 - Terrible. 5 out of 323 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
4 night stay
Large, resort where you are just another random guest. Everything was below average to average. The food was extremely disappointing especially at the paid restaurant. I would say a car is a must because of the isolation of the resort and the must see beaches/restaurants/towns around. Issues with spiders in the room, patchy wifi in common areas, and hot water. Private beach and location to the islands are the best attributes.
Stayed 5 nights in Sep 2023

10/10 Excellent

Tricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely setting great facilities fabulous little cove Terrible food
Stayed 4 nights in Sep 2023

10/10 Excellent

DIANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort. Wondetful beaches. Loved it all.
Stayed 7 nights in Sep 2023

10/10 Excellent

ricardo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with very friendly staff. Lovely swimming pool and private beach. Nice food and very convenient location. My family really enjoyed it!!!
Stayed 8 nights in Jul 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Large, rambling resort some distance from the nearest town, so you really need a car to get anywhere. Nice beaches and restaurants nearby. Mainly suitable for families with young children. We stayed in one of the apartments with 2 bedrooms, which had plenty of space and was clean and tidy with good facilities. 10.00 checkout time was rather early (breakfast is still being served at 10.30).
Stayed 1 night in Jun 2023

10/10 Excellent

Mark, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice location to access the island with a car. Beautiful grounds and swimming pool area . Great staff!!
Stayed 4 nights in May 2023

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
So disappointed when arrived. Sardinia beautiful, but the hotel looked, old, run down and poorly maintained. My initial interaction with reception staff was so poor, I avoided the main hotel areas for the entire stay. The apparent felt run down, but was clean. Had all the basics. The entrance to the apartment was kind of hard to find intially. You have to walk over almost waste land to get to th we door. Bugs were an issue, but I can’t blame that on the the hotel. The hotel has its own beach which is not the best in Sardinia, but still really nice. Could be easily walked to from the hotel rooms also. The hotel advertises a gym…. It’s not very good to say the least. The photos on line are very misleading. Final insult form staff, went to check out and found I had been charged for a kids club pass for 4-11 year olds. I have a 2 year old and never booked /asked for this. Half hour wait to get a manager to remove this from our bill.
Entrance to 4* property?
Stayed 10 nights in Sep 2022

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

Teet

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Quiet location outside big cities. Hidden fees, slow and unfriendly service, mediocre food, long checkout queues.
Stayed 4 nights in Jun 2022

8/10 Good

Mariève

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC didn’t work, but great otherwise
Stayed 3 nights in Jun 2022

10/10 Excellent

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff were very welcoming, the hotel was clean and the local beaches were amazing! Would highly recommend
Stayed 4 nights in Jun 2022

10/10 Excellent

cristiane

Travelled with group
Liked: Cleanliness, staff & service
Amazing views and sights waking distance from the resort
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and courteous. Food was good. I was expecting sand on the beach but not really
Stayed 4 nights in Jul 2021

4/10 Poor

Carlos

Travelled with family
Disliked: Cleanliness, staff & service
A place to forget
Total disappointment, we won't recommend this hotel for the following reasons: - it"s false that they clean the room every day as indicated on reservation. - Awful wifi, impossible to get connected, so no remote working (even at the pool). On top, they wanted to charge us 60€ for 4 days on missing nternet. - Kitchen without a small sponge/soap or a couple of tablets for washing machine. They told us that it was not included and had an extra cost. Amazing that an apartment of 1100€/4 nights doesn't include a 1€ cleaning kit. Simply ridiculous. Small pool for a 288 guests so forget about finding a place. Positive: pool bar service
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great appartment, two batrooms and 2 bedrooms were excellent, the view was not so nice, but the orientation was good (sun in the morning, shadow in the afternoon). Nice roof terrace! Personnel was very friendly. The food at the Buffet restaurant was the worse we had in this trip, and the most expensive! 30 eur per person!
Stayed 10 nights in Jun 2021

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant apartment
Great place and comfortable apartment and resort . The resort beach is average but amazing beaches close by
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2020

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Great hotel and amazing beaches close by within 15 min drive
Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Reall good experience ! The staff was really helpful and welcoming. The beach was really close to the hotel with the shuttle (10 min walk). The room was clean and quite big.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location.
Lovely hotel which was located close to shops/restaurants and ofcourse a walk away from the beach! Room was very big and had a lovely balcony. Breakfast had a great variety and all procedures was followed in line with guidance on wearing face masks. It was a shame not all guests followed the simple instruction and went about their business!
Stayed 7 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really big and great, lot of options swimming pool, SPA, bars, soccer/volley/tennis fields, beach located close to the hotel is really nice, etc. Place is quiet, a little bit distant from a close city who a rental car could be necessary.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s paradise. You feel that you are disconnected from everything yet you are only 10 min away by car from the beautiful town of San Teodoro. Perfect resort to relax with the family.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small pool, not so great beach, average animation and entertainment programs, bad food, awkward beach towel policy, and quite expensive given the quality. Pictures on website have nothing to do with reality.
Stayed 8 nights in Aug 2019

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location but felt we were getting nickle and dimed throughout our stay. For example, they provided a set of beach towels for the week but if the towels got sandy or dirty, they charged 3 Euros each to replace. And they had a ridiculous policy of only two beach lounges per room. We were three adults and one child, which means we only had two chairs. So, most days we ended up leaving the resort to go to a beach where we could rent enough chairs for all of us. They don't realize that this policy is costing them business.
Stayed 6 nights in Aug 2019

8/10 Good

Caitriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable. Nice staff. Beautiful setting. Breakfast gets a bit boring. Resort activities not for us. Good if you have kids or don’t want to leave the resort. Great stay!
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Grande Baia resort is a beautiful resort but a car is pretty much essential as it is 2km just to the end of the road and then another 6 or so km to the nearest town of San Teodoro where most of the restaurants are and a short drive to the nearest good beaches (Brandinchi and Lu Impostu) but watch out for beach bed and parking charges!!! Hotel does have its own beach and FREE sunbeds which is great. The staff were extremely helpful but the lack of wi-fi in the rooms was a little disappointing but to be fair reception offered us a wi-fi booster if we wanted. We also had to call to get our room cleaned as it was missed in the first 5 days but then cleaned 3 times in the second week so this was probably just an oversight. The outdoor patio was also not really cleaned as there was frequent bird droppings on the seats that meant we didn't really sit out there. That being said -the apartment itself was clean, bathrooms were modern and clean with great showers and overall had everything we needed (although a kettle would have been a nice addition). We only used the restaurant once for breakfast, once in the pizza restaurant and once in the a la carte restaurant. From our experience we felt that food in the a la carte restaurant was expensive, but then to be fair, the whole island is quite expensive. Also watch out for the €5 euro surcharge per person per day that gets added to your bill!!! Overall a lovely place, great attentive staff, but a little out in the sticks.
Stayed 14 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like very much what Resort Grande Baia wants to achieve, but they're not there yet! While the infrastructure is excellent, the customer service needs improvement. For instance, we checked in and then we went to the swimming pool, then we found out that we needed to go all the way to reception to get a set of towels. Another example was the fact that the hotel makes you got to reception to book dinner (that's right, not even over the phone), and in our case, once we got to the restaurant chosen at the time scheduled, our reservation wasn't there! It seems that the hotel chose to overcome operational challenges by making customers go over non-sense process generating pain points to customer experience.
Stayed 1 night in Jun 2019

2/10 Terrible

Ricardo, Perth, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Not a hotel but a holiday camp
Our room was that far from the main reception and pool area that we had to drive! Points to note: 1. The holiday camp gives you a card to use in the grounds. For the pleasure of this they charge you €5 per person per night. Even if you don’t want it or use it! 2. The spa facilities are an extra cost at the holiday camp. €25 per person per day. 3. Our room had no additional pillows, toiletries, glasses or tea making facilities. 4.The room in the holiday camp is adjoining. Paper thin walls. I don’t know how they can get away with what they do. It clearly is not a 4 star. Expedia needs to listen and adapt the advert for this place as it is false!
Stayed 1 night in Sep 2018

6/10 Okay

Oscar, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very close to the beach.
The first room assigned to us # 822, it was ten blocks from the main resort area, after several discussions with the front desk manager, we were assigned # 720, it was 3 blocks from the main facilities and resort areas. A la Carte Restaurant could use a new more up-dated menu, at present a USA pizzeria has more varied menu, better service and it is a lot cheaper.
Stayed 6 nights in Jun 2018

8/10 Good

Florian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort
My husband and son stayed at this resort for 2 nights. The hotel is in a nice location and the property is well maintained. The staff on check in and check out were very efficient and friendly. The room was spacious, clean & comfortable. The bathroom has been renovated which was great, however, the room could do with an update. The swimming pool is very nice with sea water. Breakfast was ok.
Stayed 2 nights in Jun 2018

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great complex in great location
Just got back from two weeks self catering at the Grande Baia. Great complex in a great location for sightseeing... BUT you have to have a car to really see what Northern Sardinia has to offer. Staff couldn't do enough for you and the two bedroom apartment we stayed in was spacious clean, had great air con and is set in quiet and well maintained grounds.
Stayed 14 nights in Aug 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a decent resort which ticks a lot of boxes if your are looking for a good value family stay in Sardinia. Local beaches are great for the kids. Only criticism is the salt water pool.
Stayed 8 nights in Jul 2017

4/10 Poor

Mabel, London

Liked: Room comfort
Disliked: Property conditions & facilities
Nice hotel but insufficient for families
The hotel is a large compound in a quiet rural area, a few km away from San Teodoro. Lovely beaches can be found in the vicinity, although a car is needed to get there -the hotel offers a shuttle service, but charges 5 euro/ person/ trip. The hotel has its own beach, which is not up to the standards of the surrounding beaches, but which can be reached free of charge through a shuttle service every 20 minutes. Accommodation comes in individual apartments of large size, very nice and quiet. They have a kitchen, but the hotel charges 100 euro for the rental of cutlery and basic cooking items, plus 50 euros for the use of gas (!). While we were there, we had to report a plague of ants and of wasps (on two separate days); hotel management quickly responded and the ants disappeared, not the wasps. The level of facilities was disappointing for this type of hotel -we were all families with young children. There is only a pool for adults, plus four pools that are part of a spa that has to be paid separately (25 Euro/person/ visit), therefore mostly empty. Evening performances were of poor quality and there were not many activities for children or adults. Staff was nice and helpful, although not always up to the standards found in similar hotels -as explained above. Food was decent, but boring. The menu did not change a bit in the 8 days we stayed there. We were asked to pay for services that are normally included in the rate, like clean beach towels or cutlery.
Stayed 8 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Family resort
This is definitely a family resort-and like a club. We did not find the private beach to be that attractive. The food was not very good. Staff was very friendly.
Stayed 1 night in Jun 2017

4/10 Poor

Nir, Amsterdam

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
dont recommend to go there. poor facilities and services. "resort on the beach" but you need to use shuttle to go to beach if u want to come back need to call hotel from your mobile. poor service. "beach resort" but need to pay for beach towels replacement - very expensive once you come with kids. service is poor. below average food, dinner is costly. must pay additional cost for club card regardless if you you hotel facilities and more and more. dont come!
Stayed 8 nights in May 2017

10/10 Excellent

Giorgio, I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a fantastic location
The location of the hotel is fantastic. The staff is very professional and always available to serve the customers

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views of the hotel. Clean and well laid out. Need a car however to visit the local beaches. Staff courteous.

8/10 Good

Vito, hertfordshire

Liked: Cleanliness, staff & service
Good, but not good enough.
We booked a suite to only find out on arrival that they had double booked which is very frustrating. We were put up in one of the apartments which wasn't what we requested however the next day we were in our suite which had far more upto date decor with a lovely bathroom. The buffet breakfast was good. The staff were very nice but with limited English vocabulary. The gym was rubish, probably the worst I have seen and too hot to work out in as the A/C wouldn't work. The location of the hotel is ideal to get to some of the beatific beaches in the area where we spent most of our time which are a short drive away.

10/10 Excellent

bea, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quiet area
Lovely place to spend family holidays.

6/10 Okay

Alberto, UK

Liked: Property conditions & facilities, room comfort
Very nice location, close to a private beach.
The accommodation was superb, with luxurious finishes. Staff were very kind, although we met 2 rather rude staff members. The negative points were: we could not keep the umbrella opened when the wind was blowing, which means almost every day. With little children, this meant not being able to use either the beach or the swimming pool. Also, in the houses there were not cleaning facilities.

4/10 Poor

celia , london UK

Disliked: Property conditions & facilities, room comfort
Is not close to anything.
My experience wasn't nice, I'm very disappointe with everything there. Specially because I had to pay €70 for club hotel card for Nothing We had to pay for everything: like go to the beach it's about 15mins from the hotel and they organise transfer (VAN) €10 for each, €20 each adult to go to the centre town San Teodoro, 10mins from the hotel by car. Another alternative is rent a car but was very expensive €96 per day. The food wasn't really nice, breackfast was very boring. I don't recommend this hotel for my friends.

8/10 Good

ovi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very clean , comfortable hotel. The food is not great ( althought breakfast was good) , but if you have a car, san teodoro has lovely restaurants. As well, lovely beaches are at 15 minuted drive. Lovely place to stay overall.

4/10 Poor

Ben, Southampton

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
ok, but would not return
Not a great visit to Resort Grande Baia. Our apartment was ok, but had problem with Ants in the apartment and in the fridge and nothing was done about it. Requesting clean towels was a problem, they did not provide them until Monday, we arrived on the Thursday. The food is so BAD! absolutely disgraceful for a "4 star" facilities. The self catering side of things in the apartment was not so good either as there were no suitable utensils. A broom, but no dustpan, no wifi etc If you are going to Sardinia - stay elsewhere

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Resort Grande Baia, San Teodoro
Generally you cannot go wrong with a holiday in Italy and you certainly don't with this resort. The rooms are comfortable and clean and the service is reasobable. To make the most of this resort you will need a car. The hotel provides a free shuttle to their own beach but would be a shame to go there with all the other really wonderful beaches around, La Cinta is only 10 min drive away. In the booking confirmation there were lots of things included as complimentary such as parking, shuttle, entertaining (which is only for the Italian speaking guests), pool, mini club, but at the end they ask you to pay a hotel tax of 5 euro per adult and 3 euro per child per day to cover for the above. Do check your final bill because they can make mistakes. Overall though it is very good value for money and I would definitely consider another holiday in the same resort.

8/10 Good

ANTONIO, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay. Close to many beautiful beaches. A car would be nice to have if you like to move around like we did. Explore the island it is fantastic and the Sardinian locals are kind and just fantastic people. Loved my stay in Sardenia and will definitely return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I founf the hotel really clean and very confortable. Staffs really top class. Their best asset. Everything was beyond my expectation. Only 2 cons: the food is really poor. I mean really! I tried the dinner buffet, and it was lousy. Not much choice and the breakfast, although a buffet style, was not more than a continental breakfast.The hotel should extend the meals hours, because they do have a shortage of staffs and there is hardly a day we didnt have to clean our tables to be seated. The staff work very hard, but there are too many guest and they just cannot cope with the servive. Also the internet at the reception was very poor. Apart from that, the resort is very good. If they could only improve these 2 points, the resort could be really top class. In spite of these, and for the price we paid, i would recommend this resort on a B&b basis. But remember, to stay there you do need a car. Out of the question if you do not have one.

8/10 Good

Jonathan, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing vacation
Great for families, very comfortable and easy to get around. San Theodore is a nice relaxing location and the surrounding countryside is easy to navigate. Hotel staff were wonderful and friendly and spoke several languages each. Some suggestions: 1. a hot pot or other coffee/tea making accessory in the room; 2. more staff at pool bar, the one worker there was constantly moving and assisting guests and was always on her own; 3. A small hose or something to wash the sand from your shoes and feet after leaving the beach, there are the showers by the pool, but they are not convenient for all the rooms and can get quite busy.

8/10 Good

Piotr, Hoddesdon, Herts, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet resort
Nice, quiet resort but you could notice that the season has not started yet. We spent may's half term break there. The rooms are exacly like shown on the photos. The weather was good not too hot and not cold. I would recommend to rent a car to explore the beautiful beaches around Costa Smeralda. The food in Sardinia is great and not expensive so don't bother booking a full board option.