Dr Victor Pinto, Equipetrol, esquina Marcelo Terceros Banzer, Santa Cruz
Reviews
8.2
Very good
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Staff was very helpful, the room was tidy and well equipped. Minibar is priced well.
Csilla
Stayed 1 night in Mar 2024
Response from LP HOTELES on 17 May 2024
Thank you so much for the comment! We are happy to know everything was as you expectedRegards
6/10 Okay
MILTON
25 Mar 2024
Liked: Staff & service
Disliked: Amenities
It was ok. Bathroom very small. No coffee in room and no iron
MILTON
Stayed 2 nights in Mar 2024
Response from LP HOTELES on 17 May 2024
We greatly appreciate your comment, mentioning that if we have a water dispenser in Reception, we still have a kettle and supplies to drink tea. We also already have a space for ironing clothes.We always strive to provide the best satisfaction and experience to our guests.Rosa Rojas - Greetings. LP Hotels
Anonymous: Nos alegra mucho saber que su experiencia en LP Hoteles fue de su agrado! - Agradecemos mucho su comentario Saludos, Rosa Rojas. LP Hoteles
2/10 Terrible
William
29 Oct 2023
William
Stayed 1 night in Oct 2023
Response from LP Hoteles on 4 Jan 2024
William : Agradecemos mucho su comentario, haremos seguimiento a su estadía, estaremos reportando los inconvenientes a nuestra Gerencia para que pueda tomar medidas correctivas. Saludos, Rosa Rojas LP Hoteles
Excelente ubicacion, buen desayuno y buena atencion. check is rapido y sin complicaciones. Despues de hacer check in olvidamos en caja fuerte un articulo de valor y no abrireron cajaa fuerte hasta que volvimos
excelente gracias
Money was stolen from my backpack, after reporting to the hotel, nothing done. The incident was reported to the hotel management later by email/message. The hotel did not care, they indicated a safe was located in the room. Is not really about the money ($80) it is about how they treat guests.
I honesty think that they need to change the beds, my doughter and I had bad beds, and as we are in pandemic so we did can not had dinner in the hotel, so we need to buy from out of it in a delivery service
The price was excellent for the amenities provided. It was a very central location and I felt that it was very safe which is important for a woman traveling alone. I have mainly stayed at Lowe’s to Hebel’s which of course is a beautiful hotel but I had no need for a swimming pool or restaurant facilities on this visit
Very Good. Everything perfect. Good service and clean
Verified traveller
Stayed 1 night in Apr 2019
Response from Claudia Terrazas - LP Hoteles on 8 May 2019
Dear Guest:
- Thank you so much for the feedback!
- We are very glad to know that your experience at LP Equipetrol was as you expected.
Kind Regards,
10/10 Excellent
Verified traveller
1 Apr 2019
Verified traveller
Stayed 12 nights in Mar 2019
Response from Claudia Terrazas on 30 Apr 2019
Muchas gracias por su comentario!
2/10 Terrible
Verified traveller
9 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
Response from Claudia Terrazas on 30 Apr 2019
Muchas gracias por su comentario!
2/10 Terrible
markleonard99@h, Sonora California USA
25 Oct 2018
Disliked: Cleanliness, staff & service
I made a mistake with this hotel in Santa Cruz. I caught my mistake within minutes as I thought this hotel was in Santa Cruz California in the US. This hotel would not refund my money!
Cleaned and confortable hotel. Good customer service.
Norma
Stayed 1 night in Aug 2018
Response from Claudia Terrazas - LP Hoteles on 29 Aug 2018
Dear Norma:
- Thank you so much for the feedback!
- We are glad that your experience in our Hotel LP Equipetrol has been as you expected.
Kind Regards,
The hotel offers the necessary conditions to be comfortable for people not demanding. There is no air conditioning in the hallways and in the room should be turned on every time you enter. That's not good, because the city is very hot. The hotel only offers the breakfast service, which is not very good, but acceptable. For lunch or dinner it is necessary to go to a nearby restaurant. Room service is not good. I called a couple of times and someone never came to help me. The hotel does not have any amenitie.
This hotel states to be 1.7km away from the city plaza but actually the hotel is 3-4km and a taxi is the only way to get there.
In general the hotel is clean and in decent condition. Good stay for the price paid.
Beds were very hard, yet we all still slept well. Amenities vary by room, ours was basic without hairdryer or tissues, a friend's upgrade had both, another friends jr. suite also had mini shampoo bottles vs dispensers.
s
Response from Claudia Terrazas on 23 Dec 2016
Dear Guest:
- Thank you for the comment
- As you mention, our amenities vary according the type of room
Kind Regards,