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The Ritz-Carlton, Santiago

5.0 star property
Luxury hotel near Costanera Center

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Ritz-Carlton, Santiago

Exterior
Spa
Property entrance
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Lounge
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • GymGymGym
  • Pet-friendlyPet-friendlyPet-friendly

Explore the area

Map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Popular LocationApoquindo1 min walk
  • Popular LocationCostanera Center14 min walk
  • Popular LocationParque Arauco Mall5 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)32 min drive

Most relevant reviews

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10/10 Excellent

Theresa
Jun 9, 2023
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Room options

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom (Club Lounge Access)

Presidential Suite, 1 Bedroom (Club Lounge Access) | Living area

Presidential Suite, 1 Bedroom (Club Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 180 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Room, 2 Queen Beds

9.2/10 Wonderful

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

9.2/10 Wonderful

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

9.5/10 Exceptional

Highlights

Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
Egyptian cotton bed sheets
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Santiago

The Ritz-Carlton, Santiago is located in Las Condes, a neighbourhood in Santiago, and is in a shopping district and in the mountains. Travellers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. KidZania Santiago and Chilean National Zoo are also worth visiting. Spend some time exploring the area's activities, including golfing and skiing.
Visit our Santiago travel guideOpens in a new window

What's nearby

  • Apoquindo - 1 min walk
  • Costanera Center - 14 min walk
  • KidZania Santiago - 4 min drive
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 7 min drive

Getting around

  • El Golf Station - 1 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago (SCL-Arturo Merino Benitez) - 33 min drive

Restaurants

  • La Cabrera - 3 min walk
  • Starbucks - 4 min walk
  • The Ritz-Carlton Bar - 1 min walk
  • Estró - 1 min walk
  • Tip y Tap - 3 min walk

About this property

The Ritz-Carlton, Santiago

Luxury hotel located in Las Condes
Located close to Costanera Center, The Ritz-Carlton, Santiago provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at Estro, the on-site restaurant. In-room WiFi (surcharge) is available to all guests, along with car hire on-site and a health club.
Other perks at this hotel include:
  • An indoor pool
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, tour/ticket information and multilingual staff
  • A lift, free newspapers and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 205 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with designer toiletries and hairdryers
  • 32-inch plasma TVs with cable channels
  • Wardrobes/cupboards, recycling and daily housekeeping

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • Ballroom
  • Building
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch plasma TV with cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 17 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self-parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

Frequently asked questions

Does The Ritz-Carlton, Santiago have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Santiago?

As of 4 Jun 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Santiago on 7 Jun 2024 start from €209.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Santiago pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 125 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Santiago?

Self-parking is available for USD 16 per day.

What time is check-in at The Ritz-Carlton, Santiago?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Ritz-Carlton, Santiago?

Checkout is at noon. Late check-out is available for a fee.

Does The Ritz-Carlton, Santiago provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is The Ritz-Carlton, Santiago located?

Located in Las Condes, this luxury hotel is within a 15-minute walk of Apoquindo and Costanera Center. Peru Plaza and Los Leones Golf Club are also within 10 minutes. El Golf Station is only a 2-minute walk and Alcantara Station is 7 minutes.

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 337 out of 449 reviews" "
Rating 8 - Good. 77 out of 449 reviews" "
Rating 6 - Okay. 22 out of 449 reviews" "
Rating 4 - Poor. 9 out of 449 reviews" "
Rating 2 - Terrible. 4 out of 449 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for your stay in Las Condes. Friendkt, helpful staff with excellent dining and shopping choices nearby.
Stayed 2 nights in May 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time here! Great location food
Stayed 1 night in Mar 2024

10/10 Excellent

Sung Chul, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful 5 star property and a staff that went out of their to assure your comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia, Paradise Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very traditional and has the old world feel. However, the hardware is a bit run down and old and could use some update.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel are truly remarkable, the rooms are very nice and comfortable. Convenient location as well. 10/10 recommend.
Stayed 3 nights in Feb 2024

2/10 Terrible

Eduardo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience i was ordering a blanket from room services and they bring me a blanket for dog dirty full of hair and bad conditions. Service too slow. Additional they did intend charge double for last night.
Stayed 3 nights in Feb 2024

10/10 Excellent

Karen, Marina del Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michaela

Stayed 1 night in Feb 2024