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I’m lemont from New York , this is my second stay at this hotel I was so in shock after my first stay I didn’t get a chance to leave a review . I brought my little brother with me and he was so amazed . Super clean super friend staff 24/7 on call . The luxury penthouse is my recommendation. Thank you for having me . We will be back soon . I LOVE DOMINICAN REPUBLIC - SANTO DOMINGO
We had a terrible experience in the check in. My wife and kids arrived a day before I did, and the reception staff would not let them in. They conceded, after a very harsh argument, and after paying an extra 120 USD. (Which luckily were reimboursed on the following day).
The property is worn, not properly taken care of and in need of deep cleaning.
The first room I checked in the washing machine was broken and they didn't give me another room. 2 days later I checked in another room and the air conditioner was leaking and the shower 🚿 didn't work, I had to use the sprinkler connected to the shower
Cliff
Stayed 1 night in Feb 2024
10/10 Excellent
Onel
28 Jan 2024
Liked: Cleanliness, room comfort
Onel
Stayed 3 nights in Jan 2024
10/10 Excellent
Jose R
24 Jan 2024
Jose R
Stayed 4 nights in Jan 2024
6/10 Okay
maria
Travelled with family
18 Dec 2023
The pool was in the basement what is not goo
maria
Stayed 2 nights in Dec 2023
10/10 Excellent
Katherine, hyde park
6 Dec 2023
Katherine
Stayed 6 nights in Nov 2023
Response from Central Park Tower´s team on 30 Dec 2023
thanks you
2/10 Terrible
Adam
2 Dec 2023
Adam
Stayed 1 night in Dec 2023
8/10 Good
Osiris
12 Nov 2023
Liked: Cleanliness
Osiris
Stayed 1 night in Nov 2023
2/10 Terrible
barry
7 Nov 2023
To be honest...i never saw the property because flights were canceled due to heavy rioting in Panama.....charged me full rate rate anyway
barry
Stayed 5 nights in Oct 2023
2/10 Terrible
Tiffany
31 Oct 2023
Disliked: Property conditions & facilities
Tiffany
Stayed 2 nights in Oct 2023
Response from Central Park Tower´s team on 4 Nov 2023
Dear Mrs Tiffany, we are sorry that we do not meet your expectations. We hope to have the opportunity to receive you again and bring you a better service just as you deserve.
Great newer apartment with clean and complete amenities( no hair dryer)
Ali
Stayed 2 nights in Sep 2023
Response from Central Park Tower's Team on 3 Oct 2023
Dear Ali, Thank you for letting us know about your recent visit to our Hotel. It is a pleasure for us to read such a good review. Please contact us before your next visit and we assure you that it will be better. We are at your entire disposal for any other needs you may have.
10/10 Excellent
Domingo
Travelled with family
25 Sept 2023
Liked: Cleanliness, room comfort
Domingo
Stayed 1 night in Sep 2023
Response from Central Park Tower's Team on 29 Sept 2023
Dear Guest, Thank you for your calification. It is always a pleasure for us to be at your service.
6/10 Okay
Gary, CENTRAL ISLIP
16 Sept 2023
Gary
Stayed 10 nights in Sep 2023
Response from Equipo de Central Park Tower on 29 Sept 2023
"Estimado Sr. GaryLe damos las gracias por compartir su opinión sobre su reciente estadía con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y Lamentamos no haber llenado las suyas y sus comentarios nos ayudan a mejorar.Apreciamos el tiempo que ha dedicado en compartir su puntuación.Muy cordialmente,
10/10 Excellent
Richard
Business traveller
6 Sept 2023
Liked: Cleanliness, room comfort
Richard
Stayed 3 nights in Sep 2023
Response from Equipo de Central Park Tower on 29 Sept 2023
"Distinguido Sr. Richard .De verdad, ha sido un placer para nosotros ver su puntuación y esperamos poder servirle de nuevo muy pronto.Estamos a la orden para cualquier requerimiento adicional, y esperamos seguir siendo su primera opción.Saludos cordiales,
Property located in a nice area, quiet, clean n comfortable
Patrick
Stayed 3 nights in Apr 2023
Response from Director on 12 Jun 2023
Thank you so much for taking the time to share your feedback regarding your recent stay at our property. We truly appreciate your kind words and are delighted to hear that you had a wonderful experience.We are glad that you found our property's location to be in a nice area. We take pride in providing a peaceful and quiet environment for our guests to enjoy. It's also great to know that the cleanliness of our property met your expectations. Our dedicated staff works hard to maintain high standards of cleanliness and hygiene throughout the premises.Furthermore, we are thrilled that you found our property to be comfortable. We understand the importance of providing a cozy and relaxing atmosphere for our guests, and we are glad that we were able to meet your needs in this regard.Once again, thank you for your valuable feedback. We truly appreciate your recommendation, and we look forward to welcoming you back to our property in the future.Hotel Director
10/10 Excellent
Xiomara
Travelled with family
14 Apr 2023
Liked: Cleanliness
They are very friendly
Xiomara
Stayed 1 night in Apr 2023
Response from Central Park Tower's Team on 24 Apr 2023
Dear Xiomara, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
Dear guest, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
2/10 Terrible
Julian
7 Feb 2023
The hotel charged me twice so abusive and bully
Julian
Stayed 2 nights in Feb 2023
Response from Central Park Tower on 10 Jul 2023
Dear Mr. Julian. We thank you for taking the time to share us your feedback. we are sorry we couldn't meet your expectations at the fullest.
Response from Equipo de Central Park Tower on 24 Apr 2023
Estimado Olesson, estamos felices de leer su comentario. ¡Qué bueno que se sintió agusto en su estadía con nosotros! Nos esforzamos cada día para hacer de su estadía lamejor experiencia. Esperamos tenerlos de vuelta pronto.
Dear Michael, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
10/10 Excellent
Verified traveller
16 Dec 2022
Liked: Cleanliness, room comfort
Verified traveller
Stayed 2 nights in Dec 2022
Response from Central Park Tower on 17 Dec 2022
Dear Guest, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
Property was overall good, but could use a little better maintenance for build upkeep.
Joel
Response from Central Park Tower on 8 Dec 2022
Dear Joel, thank you for your kind comments. We are glad that you were pleased during yourstay. We have taken your comments into consideration. Remember that we are willing to assistyou during your stay, the lobby is available 24 hours and the registration office during workinghours. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
Dear Darrell, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!
The power went goes out in 9F randomly several times, the ac unit on the wall leaks on the couch to the floor, it smells like cigarettes and the rail on the patio is Shaky beware.
Charles
Stayed 1 night in Sep 2022
10/10 Excellent
Natacha
17 Sept 2022
Natacha
Stayed 1 night in Sep 2022
10/10 Excellent
Lucious
Travelled with group
4 Aug 2022
Liked: Cleanliness, room comfort
Lucious
Stayed 6 nights in Jul 2022
Response from Central Park Tower on 5 Aug 2022
Dear Lucious, thank you for your kind comments. We are glad that you were pleased during your
stay. Our team strives to meet our guests' expectations and therefore work hard every single day
to make you feel at home. We hope to see you soon again!
Great location but very disappointed with the over all cleanings of the pool
Area and the property . The water in the pool was yellow dirty , sauna was dirty . We went food shopping to cook breakfast the next morning and when we went inside kitchen to start cooking the the water supply for hot and cold was missing the pots and pans were dirty and the refrigerator do not stay here
juan
Stayed 3 nights in Jul 2022
8/10 Good
Angel
Travelled with family
18 Jul 2022
Liked: Cleanliness, room comfort
I had to cut short our trip and the apartment staff was very accommodating. This is a good size apartment in an upscale area in Santo Domingo. There is a big supermarket a few minutes away and a few dining options (on the posh side) in the area. There is a big mall nearby (15 min walk) - Agora
Mall. Other than that this is basically a residential neighbourhood but Uber is cheap and safe in DR.
Angel
Stayed 3 nights in Jul 2022
Response from Central Park Tower on 18 Jul 2022
Dear guest, thank you for your kind comments. We are glad that you were pleased during your
stay. Our team strives to meet our guests' expectations and therefore work hard every single day
to make you feel at home. We hope to see you soon again!
Central Park Tower's Team
I loved the location and the balcony. The place was pretty cleaned. I didn't arrived to Santo Domingo until the 2nd day of my reservation, I tried to contact the property magager to cancel the first nigjt. I was disappointed that wasn't able to hear from anyone until the next day.
Mary
Stayed 3 nights in Jul 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Mary, thank you for your kind comments.
We are glad that you were pleased during your
stay. Our team strives to meet our guests' expectations and therefore works hard every single day
to make you feel at home.
As the reservation policy indicates, we are not available to make last-minute changes to the reservations, and the team on-site is working during office hours every day for that reason you were contacted the next day at the first hour.
We hope to see you soon again!
6/10 Okay
Sævar Örn
Travelled with family
5 Jun 2022
Disliked: Cleanliness
Pool was dirty. Glass around pool dirty. Construction next door was not a good view. Gym was fine. Staff was excellent. Bathroom dirty. Shower broken.
Sævar Örn
Stayed 3 nights in May 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Sævar Örn, thank you for your comments.
We regret that you had problems coming from the construction, which isn’t a long-term issue, and we are trying to avoid any problems with our guests. We deliver all the apartments fully furnished, cleaned, and disinfected. However, as we rent apartments, we do not provide everyday cleaning unless requested. Please, next time, just call us, and we will help you with the pool and anything you need to best your interests. Remember that we are willing to assist you during your stay. The lobby is available 24 hours and the registration office during working hours.
Our team strives to meet our guests' expectations and works hard every day to make you feel at home.
We hope to see you soon again!
Terrible experience. We arrived to a dirty apartment that was in bad condition and had a strong smell of mould, probably due to the constant water leak coming out from under the sink cupboard (though they denied this was even happening). We opened the curtains in the living room to see a construction site only metres from the balcony. This is not what the photos on the site show. It looks like a lovely, light apartment. The staff were intolerant and unwilling to help rectify anything but the cleaners, who I insisted come to clean before we got settled, we’re good. The water in the pool (which looks good in the photos) was cloudy and the area was dirty so we did not even use it. There was also a problem with the hot water which was eventually sorted.
We would never stay here again.
Lynette
Stayed 1 night in May 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Lynette, thank you for your comments.
Our team strives to meet our guests' expectations and works hard every day to make you feel at home. We regret to hear that you did not fully enjoy the stay.
As indicated on the portal, we deliver the apartments fully equipped, clean, and disinfected. We follow a strict cleaning protocol in all areas of the building. However, we rent apartments and do not provide everyday cleaning services unless requested. We regret that you had a not really nice view from the construction. This is only on the left side of the building and isn’t a long-term issue, moreover, we are making efforts to avoid any problems with our guests.
Remember that we are available 24 hours a day in the lobby and during business hours at the registration office if you have any problems during your stay with us. We strive every day to make your stay the best experience.
Muy linda propiedad, area limpia, area tranquila con fácil acceso a resturantes, centros comerciales. Etc.
Lucinette
Stayed 2 nights in Mar 2022
Response from Central Park Tower's Team on 31 Mar 2022
Estimado huésped, estamos felices de leer su comentario. ¡Qué bueno que se sintió a gusto en su estadía con nosotros! Nos esforzamos cada día para hacer de su estadía la mejor experiencia. Esperamos tenerlos de vuelta pronto.
Equipo de Central Park Tower
Response from Equipo de Central Park Tower. on 24 Feb 2022
Dear Michael, thank you for your kind comments. We are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again!
Central Park Tower's Team
Everything was perfect.
Except for the temporary construction noise and bathroom weird smell once shower was turned on.
Alizée
Stayed 2 nights in Feb 2022
Response from Equipo de Central Park Tower. on 22 Feb 2022
Dear Alizee, we are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel like home. Thank you for your review, we have taken your comments into consideration and have reinforced the measures. The cleaning and maintenance teams clean and disinfect every apartment before our guests arrive and the management team checks and verify it too. Remember that we are willing to assist you during your stay, the lobby is available 24 hours and the registration office during working hours. We hope to see you soon again!
Very friendly and helpful staff! A great stay overall. We stayed in the penthouse jacuzzi suite, but the jacuzzi did not work. Even when maintenance came to show us he explained its broken and does not bubble, its just like a hot bath. The rest of the building was very nice and well kept. Overall it was a nice stay and i would recommend anyone to stay here.
Bethany
Stayed 4 nights in Feb 2022
Response from Central Park Tower's Team on 17 Feb 2022
Dear Bethany, thank you for your kind comments. We are glad that you were pleased during your stay. We have taken your comments into consideration. Remember that we are willing to assist you during your stay, the lobby is available 24 hours and the registration office during working hours. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again!
Central Park Tower's Team
After paying online you are asked to pay cash. Sheets were so dirty I couldn’t believe it. There was one piece of soap for 2 guests. Building is literally in the middle of construction
Just awful