Indoor pool

Reviews of Central Park Tower

3.5 out of 5
Central Park Tower
13 Luis Escoto Gomez, Santo Domingo

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 192 reviews" "
Rating 8 - Good. 48 out of 192 reviews" "
Rating 6 - Okay. 18 out of 192 reviews" "
Rating 4 - Poor. 5 out of 192 reviews" "
Rating 2 - Terrible. 17 out of 192 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joel, Nashua

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like everything
Stayed 2 nights in Apr 2024
Response from Central Park Tower´s team on 15 May 2024
ESTAMOS FELICES DE ESCUCHAR ESO, TE ESPERAMOS PRONTO!!!

10/10 Excellent

Lemont

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from cpt on 22 Apr 2024
¡Gracias! Esperamos volver a verte pronto

10/10 Excellent

Berenice

Liked: Cleanliness, property conditions & facilities
Good condition. In door parking!
Stayed 1 night in Mar 2024
Response from cpt on 22 Apr 2024
¡Gracias! Esperamos volver a verte pronto

10/10 Excellent

Lemont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’m lemont from New York , this is my second stay at this hotel I was so in shock after my first stay I didn’t get a chance to leave a review . I brought my little brother with me and he was so amazed . Super clean super friend staff 24/7 on call . The luxury penthouse is my recommendation. Thank you for having me . We will be back soon . I LOVE DOMINICAN REPUBLIC - SANTO DOMINGO
Stayed 7 nights in Mar 2024
Response from cpt on 22 Apr 2024
¡Gracias! Esperamos volver a verte pronto

4/10 Poor

Armando

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We had a terrible experience in the check in. My wife and kids arrived a day before I did, and the reception staff would not let them in. They conceded, after a very harsh argument, and after paying an extra 120 USD. (Which luckily were reimboursed on the following day). The property is worn, not properly taken care of and in need of deep cleaning.
Stayed 3 nights in Mar 2024

8/10 Good

Marc

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a great location with a supermarket close by and uber easy to get to anywhere
Stayed 2 nights in Mar 2024
Response from Central Park Tower´s team on 22 Apr 2024
¡Gracias! Esperamos volver a verte pronto

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024
Response from Central Park Tower´s team on 22 Apr 2024
¡Gracias! Esperamos volver a verte pronto

2/10 Terrible

Cliff

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The first room I checked in the washing machine was broken and they didn't give me another room. 2 days later I checked in another room and the air conditioner was leaking and the shower 🚿 didn't work, I had to use the sprinkler connected to the shower
Stayed 1 night in Feb 2024

10/10 Excellent

Onel

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose R

Stayed 4 nights in Jan 2024

6/10 Okay

maria

Travelled with family
The pool was in the basement what is not goo
Stayed 2 nights in Dec 2023

10/10 Excellent

Katherine, hyde park

Stayed 6 nights in Nov 2023
Response from Central Park Tower´s team on 30 Dec 2023
thanks you

2/10 Terrible

Adam

Stayed 1 night in Dec 2023

8/10 Good

Osiris

Liked: Cleanliness
Stayed 1 night in Nov 2023

2/10 Terrible

barry

To be honest...i never saw the property because flights were canceled due to heavy rioting in Panama.....charged me full rate rate anyway
Stayed 5 nights in Oct 2023

2/10 Terrible

Tiffany

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Central Park Tower´s team on 4 Nov 2023
Dear Mrs Tiffany, we are sorry that we do not meet your expectations. We hope to have the opportunity to receive you again and bring you a better service just as you deserve.

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Oct 2023
Response from Central Park Tower´s team on 4 Nov 2023
Dear Mr. Jose, We thank you for taking the time to give us a 5-star review.We hope to receive you again soon. We remain at your disposal.

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Central Suites Tower's Team on 12 Oct 2023
Estimado huésped,Gracias por su excelente calificación. Esperamos volver a servirle de nuevo pronto.Estamos a su disposición para cualquier solicitud.

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Great newer apartment with clean and complete amenities( no hair dryer)
Stayed 2 nights in Sep 2023
Response from Central Park Tower's Team on 3 Oct 2023
Dear Ali, Thank you for letting us know about your recent visit to our Hotel. It is a pleasure for us to read such a good review. Please contact us before your next visit and we assure you that it will be better. We are at your entire disposal for any other needs you may have.

10/10 Excellent

Domingo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Central Park Tower's Team on 29 Sept 2023
Dear Guest, Thank you for your calification. It is always a pleasure for us to be at your service.

6/10 Okay

Gary, CENTRAL ISLIP

Stayed 10 nights in Sep 2023
Response from Equipo de Central Park Tower on 29 Sept 2023
"Estimado Sr. GaryLe damos las gracias por compartir su opinión sobre su reciente estadía con nosotros, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y Lamentamos no haber llenado las suyas y sus comentarios nos ayudan a mejorar.Apreciamos el tiempo que ha dedicado en compartir su puntuación.Muy cordialmente,

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023
Response from Equipo de Central Park Tower on 29 Sept 2023
"Distinguido Sr. Richard .De verdad, ha sido un placer para nosotros ver su puntuación y esperamos poder servirle de nuevo muy pronto.Estamos a la orden para cualquier requerimiento adicional, y esperamos seguir siendo su primera opción.Saludos cordiales,

8/10 Good

Astrid

Stayed 1 night in Jul 2023

10/10 Excellent

Giovanni, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Cozy duplex apartment, with a nice balcony with jacuzzi...
Stayed 1 night in Jul 2023
Response from Central Park Tower on 10 Jul 2023
Dear Mr. Giovanny: We thank you for such a good comment. We hope to receive you soon as possible in the future.

10/10 Excellent

Serge,

Liked: Cleanliness, amenities, property conditions & facilities
Everything was up to par
Stayed 1 night in Jun 2023
Response from Central Park Tower's Team on 2 Jul 2023
Hola Serge ¡Estamos muy felices de leer su comentario! Esperamos tenerle de vuelta pronto.

8/10 Good

Antoine

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Central Park Tower on 17 Jun 2023
Gracias por elegirnos, esperamos que toda su estadía haya sido de su total agrado. Vuelva pronto, le esperamos.

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property located in a nice area, quiet, clean n comfortable
Stayed 3 nights in Apr 2023
Response from Director on 12 Jun 2023
Thank you so much for taking the time to share your feedback regarding your recent stay at our property. We truly appreciate your kind words and are delighted to hear that you had a wonderful experience.We are glad that you found our property's location to be in a nice area. We take pride in providing a peaceful and quiet environment for our guests to enjoy. It's also great to know that the cleanliness of our property met your expectations. Our dedicated staff works hard to maintain high standards of cleanliness and hygiene throughout the premises.Furthermore, we are thrilled that you found our property to be comfortable. We understand the importance of providing a cozy and relaxing atmosphere for our guests, and we are glad that we were able to meet your needs in this regard.Once again, thank you for your valuable feedback. We truly appreciate your recommendation, and we look forward to welcoming you back to our property in the future.Hotel Director

10/10 Excellent

Xiomara

Travelled with family
Liked: Cleanliness
They are very friendly
Stayed 1 night in Apr 2023
Response from Central Park Tower's Team on 24 Apr 2023
Dear Xiomara, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

10/10 Excellent

Rostyslav

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice personal. Nice and clean room
Stayed 1 night in Feb 2023
Response from Central Park Tower on 1 Mar 2023
Dear guest, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

2/10 Terrible

Julian

The hotel charged me twice so abusive and bully
Stayed 2 nights in Feb 2023
Response from Central Park Tower on 10 Jul 2023
Dear Mr. Julian. We thank you for taking the time to share us your feedback. we are sorry we couldn't meet your expectations at the fullest.

10/10 Excellent

Olesson

Liked: Amenities, property conditions & facilities
Response from Equipo de Central Park Tower on 24 Apr 2023
Estimado Olesson, estamos felices de leer su comentario. ¡Qué bueno que se sintió agusto en su estadía con nosotros! Nos esforzamos cada día para hacer de su estadía lamejor experiencia. Esperamos tenerlos de vuelta pronto.

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Is very quiet area pretty nice area love it! 🙂
Response from Central Park Tower on 26 Dec 2022
Dear Michael, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2022
Response from Central Park Tower on 17 Dec 2022
Dear Guest, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

8/10 Good

Joel

Liked: Cleanliness, amenities, property conditions & facilities
Property was overall good, but could use a little better maintenance for build upkeep.
Response from Central Park Tower on 8 Dec 2022
Dear Joel, thank you for your kind comments. We are glad that you were pleased during yourstay. We have taken your comments into consideration. Remember that we are willing to assistyou during your stay, the lobby is available 24 hours and the registration office during workinghours. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

10/10 Excellent

darrell

Travelled with group
Liked: Amenities, property conditions & facilities
The staff was extremely helpful and awesome.
Response from Central Park Tower on 6 Dec 2022
Dear Darrell, thank you for your kind comments. We are glad that you were pleased during yourstay. Our team strives to meet our guests' expectations and therefore work hard every single dayto make you feel at home. We hope to see you soon again!

2/10 Terrible

Charles

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The power went goes out in 9F randomly several times, the ac unit on the wall leaks on the couch to the floor, it smells like cigarettes and the rail on the patio is Shaky beware.
Stayed 1 night in Sep 2022

10/10 Excellent

Natacha

Stayed 1 night in Sep 2022

10/10 Excellent

Lucious

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2022
Response from Central Park Tower on 5 Aug 2022
Dear Lucious, thank you for your kind comments. We are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again!

2/10 Terrible

juan, corona

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but very disappointed with the over all cleanings of the pool Area and the property . The water in the pool was yellow dirty , sauna was dirty . We went food shopping to cook breakfast the next morning and when we went inside kitchen to start cooking the the water supply for hot and cold was missing the pots and pans were dirty and the refrigerator do not stay here
Stayed 3 nights in Jul 2022

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, room comfort
I had to cut short our trip and the apartment staff was very accommodating. This is a good size apartment in an upscale area in Santo Domingo. There is a big supermarket a few minutes away and a few dining options (on the posh side) in the area. There is a big mall nearby (15 min walk) - Agora Mall. Other than that this is basically a residential neighbourhood but Uber is cheap and safe in DR.
Stayed 3 nights in Jul 2022
Response from Central Park Tower on 18 Jul 2022
Dear guest, thank you for your kind comments. We are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again! Central Park Tower's Team

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I loved the location and the balcony. The place was pretty cleaned. I didn't arrived to Santo Domingo until the 2nd day of my reservation, I tried to contact the property magager to cancel the first nigjt. I was disappointed that wasn't able to hear from anyone until the next day.
Stayed 3 nights in Jul 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Mary, thank you for your kind comments. We are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore works hard every single day to make you feel at home. As the reservation policy indicates, we are not available to make last-minute changes to the reservations, and the team on-site is working during office hours every day for that reason you were contacted the next day at the first hour. We hope to see you soon again!

6/10 Okay

Sævar Örn

Travelled with family
Disliked: Cleanliness
Pool was dirty. Glass around pool dirty. Construction next door was not a good view. Gym was fine. Staff was excellent. Bathroom dirty. Shower broken.
Stayed 3 nights in May 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Sævar Örn, thank you for your comments. We regret that you had problems coming from the construction, which isn’t a long-term issue, and we are trying to avoid any problems with our guests. We deliver all the apartments fully furnished, cleaned, and disinfected. However, as we rent apartments, we do not provide everyday cleaning unless requested. Please, next time, just call us, and we will help you with the pool and anything you need to best your interests. Remember that we are willing to assist you during your stay. The lobby is available 24 hours and the registration office during working hours. Our team strives to meet our guests' expectations and works hard every day to make you feel at home. We hope to see you soon again!

2/10 Terrible

Lynette

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible experience. We arrived to a dirty apartment that was in bad condition and had a strong smell of mould, probably due to the constant water leak coming out from under the sink cupboard (though they denied this was even happening). We opened the curtains in the living room to see a construction site only metres from the balcony. This is not what the photos on the site show. It looks like a lovely, light apartment. The staff were intolerant and unwilling to help rectify anything but the cleaners, who I insisted come to clean before we got settled, we’re good. The water in the pool (which looks good in the photos) was cloudy and the area was dirty so we did not even use it. There was also a problem with the hot water which was eventually sorted. We would never stay here again.
Stayed 1 night in May 2022
Response from Central Park Tower's Team on 15 Jul 2022
Dear Lynette, thank you for your comments. Our team strives to meet our guests' expectations and works hard every day to make you feel at home. We regret to hear that you did not fully enjoy the stay. As indicated on the portal, we deliver the apartments fully equipped, clean, and disinfected. We follow a strict cleaning protocol in all areas of the building. However, we rent apartments and do not provide everyday cleaning services unless requested. We regret that you had a not really nice view from the construction. This is only on the left side of the building and isn’t a long-term issue, moreover, we are making efforts to avoid any problems with our guests. Remember that we are available 24 hours a day in the lobby and during business hours at the registration office if you have any problems during your stay with us. We strive every day to make your stay the best experience.

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Apr 2022
Response from Central Park Tower on 25 Apr 2022
Thank you so much for your reviews.

10/10 Excellent

Lucinette, Brandon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy linda propiedad, area limpia, area tranquila con fácil acceso a resturantes, centros comerciales. Etc.
Stayed 2 nights in Mar 2022
Response from Central Park Tower's Team on 31 Mar 2022
Estimado huésped, estamos felices de leer su comentario. ¡Qué bueno que se sintió a gusto en su estadía con nosotros! Nos esforzamos cada día para hacer de su estadía la mejor experiencia. Esperamos tenerlos de vuelta pronto. Equipo de Central Park Tower

10/10 Excellent

Stephen

Stayed 4 nights in Mar 2022

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
It was close to the everything.
Stayed 7 nights in Feb 2022
Response from Equipo de Central Park Tower. on 24 Feb 2022
Dear Michael, thank you for your kind comments. We are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again! Central Park Tower's Team

8/10 Good

Alizée

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Except for the temporary construction noise and bathroom weird smell once shower was turned on.
Stayed 2 nights in Feb 2022
Response from Equipo de Central Park Tower. on 22 Feb 2022
Dear Alizee, we are glad that you were pleased during your stay. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel like home. Thank you for your review, we have taken your comments into consideration and have reinforced the measures. The cleaning and maintenance teams clean and disinfect every apartment before our guests arrive and the management team checks and verify it too. Remember that we are willing to assist you during your stay, the lobby is available 24 hours and the registration office during working hours. We hope to see you soon again!

8/10 Good

Bethany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff! A great stay overall. We stayed in the penthouse jacuzzi suite, but the jacuzzi did not work. Even when maintenance came to show us he explained its broken and does not bubble, its just like a hot bath. The rest of the building was very nice and well kept. Overall it was a nice stay and i would recommend anyone to stay here.
Stayed 4 nights in Feb 2022
Response from Central Park Tower's Team on 17 Feb 2022
Dear Bethany, thank you for your kind comments. We are glad that you were pleased during your stay. We have taken your comments into consideration. Remember that we are willing to assist you during your stay, the lobby is available 24 hours and the registration office during working hours. Our team strives to meet our guests' expectations and therefore work hard every single day to make you feel at home. We hope to see you soon again! Central Park Tower's Team

2/10 Terrible

sophie

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
After paying online you are asked to pay cash. Sheets were so dirty I couldn’t believe it. There was one piece of soap for 2 guests. Building is literally in the middle of construction Just awful
Stayed 1 night in Jan 2022