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Reviews of Intercity São Paulo Nações Unidas

4 out of 5
Intercity São Paulo Nações Unidas
Rua Fernandes Moreira, 1371, Chacara Santo Antonio, São Paulo, SP

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joao Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't give me the room I pad extra for they gave me a very small room because I was alone
Stayed 7 nights in May 2024

6/10 Okay

Michele

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

8/10 Good

Juan Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Ederjan. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

10/10 Excellent

Geversom

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Andre

Stayed 1 night in Feb 2023
Response from Intercity Nações Unidas on 5 May 2023
Olá Andre. Agradecemos sua avaliação e comentários. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-lo em breve.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, buena ubicación, lastima el proceso
Es un buen hotel, las habitaciones son buenas, el desayuno es variado, esta en un buen sector, se puede descansar. Tiene un gran problema, y es que la factura no la entregan en el check Out, dicen que la envian por email, requisito que en el caso de un viaje de negocios, es algo prioritario, y la idea no es estar llamando después del viaje para pedir la factura. Nose cual sea la razón para no imprimir la factura y entregarla en el check Out, pero en mi caso, ese detalle, me esta trayendo problemas
Stayed 1 night in Feb 2023

8/10 Good

Laila

Stayed 1 night in Mar 2022
Response from Intercity Nações Unidas on 22 Mar 2022
Olá Laila. Agradecemos sua avaliação e comentários. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Rodrigo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Intercity Nações Unidas on 19 May 2021
Olá Rodrigo. Agradecemos pela avaliação. Esperamos revê-lo em breve.

10/10 Excellent

Bruna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exel
Basic but excellent value for money. I’d definitely recommend it
Stayed 4 nights in Nov 2020
Response from Intercity Nações Unidas on 23 Nov 2020
Hi Bruna. Thank you for you comment and feedback.

6/10 Okay

JOSE TAVARES

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
hotel ok
Um hotel ok, perde para os outros hotéis na região de mesma categoria, o Estanplaza e o Tryp Nações Unidas.
Stayed 2 nights in Jan 2020
Response from Intercity Nações Unidas on 11 Feb 2020
Olá Jose, agradecemos o seu comentário. Esperemos revê-lo em breve

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Really nice and very clean hotel. They have an external Parking lot for the auto and within a fair price. Really liked the experience.
Stayed 1 night in Oct 2019
Response from Intercity Nações Unidas on 22 Oct 2019
Hi George, thank you for your comment. We're very happy with. Your feedback is very important for us. We await you soon.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very beautiful, the staff was very friendly and helpful! The location was the most important thing for us since we had business to attend in the area, surrounded by restaurants and coffee shops it makes for a very nice time in Sao Paulo!
Stayed 1 night in May 2019
Response from Intercity Nações Unidas on 9 May 2019
Hello, Thanks for the feedback and comment. We're very happy to have enjoyed this hotel. We'd love to greet you again in our unit. We are at your disposal

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa localizacao; cafe da manha excelente e atendimento simpatico.
Stayed 2 nights in Apr 2019
Response from Bianca Gering on 25 Apr 2019
Olá, Agradecemos pelo retorno e comentário. Ficamos muito felizes por ter apreciado hotel. Prestar ótimo atendimento é nosso foco principal e nossa paixão também. Adoraríamos recebe-lo novamente em nossa unidade. Estamos a sua disposição

10/10 Excellent

Verified traveller

Stayed 11 nights in Mar 2019

10/10 Excellent

Rosane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
AS Expected
VEry small room, small bathroon very simple Hotel room. Breakfast for the room paid Price (55€) outstanding. Local area can not tell. People like many in Brasil, very kind
Stayed 1 night in Oct 2018

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Great bed great attention great shower
Stayed 1 night in Sep 2018

4/10 Poor

Samantha, São Paulo

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
DISGUSTING shower, brilliant room
I have never had an experience even close to the one I had here. The shower was DISGUSTING!! Two old bandaids (really? YES), the floor felt like I was walking on other people’s dirt, a spiderweb complete with spider and 5 bugs flying at me from all directions when I turned the water on. By the way, it took me about ten minhtes to correct the temperature and realise that I was going to wash my hair under a drip. I have never wished I had my flip flops with me like this time. And it sickens me SO MUCH after paying almost R$350 for one night. I must add, though, that the condition of the shower sickened me, full stop, even if the accomodation was free.ZERO water pressure and the shower going cold every now and then as I suppose someone in the 15-storey building flushed or whatnot. Front desk at check in (Thursday night) was rude - felt like I was was begging for a service rather than paying for one. Such a shame - the room itself is WONDERFUL! Extremley comfotable, air con works marvelously...Unfortunately the bathroom was THAT filthy that it obscured the fact that the room was wonderful. I always look forward to staying at hotels, and this is the first time I have felt inclined to leave a negative review.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vinicius

Liked: Cleanliness, staff & service
Cost-benefit hotel
Nice room, with automatic coffee machine. Friendly staff.

8/10 Good

NICOLAS

Liked: Staff & service

8/10 Good

Jose Fra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for the price
i usually stay in this hotel when traveling to Sao paulo. nice hotel good service. Parking rate very high

8/10 Good

Tatiana, Brazil

Liked: Staff & service, room comfort
Excellent location
We choose this hotel because it was just a few blocks from US consulate and Morumbi shopping ( We could walk to both places). The hotel was OK, staff friendly, there is a lot of restaurants around, good choice.

10/10 Excellent

MKBoston, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hohel, close to the American Consulate!!!!!
Great time!!!!!! The hotel has an Awesome staff, and clean rooms. Also, great food, and excellent customer service!!!!! Highly recommended, especially if you are heading to the American Consulate in SP, which is In an walkable distance, about 15 minutes. Easy, to get to the metro system in SP, and that is a plus, since taxi can be a bit stressful due to a traffic jam.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality hotel! Friendly staff!
I can't say any bad thing. Would stay here next time as well. And staff speaks English! Which I found really rare in Brazil in general.

8/10 Good

Dorien Sutherland, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercity Review
Overall very good servisse.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value for Money
The hotel is good value for money. The rooms are clean. The location is safe. There is not much dining within walking distance. If this is important, the hotel is not for you. There is a huge shopping Mall a short taxi ride (max US$4) with a huge food court and at least 8-9 gourmet restaurants. The room size is basic for the US travelers, but adequate for two people. The wi-fi in the room and in the room is very good and reliable. You can walk out in relative safety to convenience stores, ATMs, a good Italian restaurant, a large groccery store.

10/10 Excellent

Marcelo, WA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Great place for the value. Not centrally located to downtown São Paulo, but worked with our own transportation.

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Byron, Jacksonville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
The hotel staff were extremely helpful and friendly. I received instruction of taking the subway to all the popular destinations for Worldcup. They held my luggage for me until my late night flight from Sao Paulo, the breakfast was excellent, and they permitted a late checkout. Great stay

8/10 Good

Marcialí Gonçalves

Liked: Cleanliness, staff & service, property conditions & facilities
Muito boa
Stayed 2 nights in Mar 2024

10/10 Excellent

Renata Carla Cavalcanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 1000
Hotel limpo, quarto espaçoso, local tranquilo e com restaurantes por perto! Amei!
Stayed 1 night in Feb 2024
Response from Andre Brito on 2 Mar 2024
Olá Renata. Agradecemos sua avaliação e comentários. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

6/10 Okay

Rafaella

Business traveller
Liked: Cleanliness, staff & service
Hotel simples com bom atendimento. O primeiro quarto que me deram estava com cheiro de mofo, mas imediatamente após a minha insatisfação me trocaram de quarto.
Stayed 2 nights in Jan 2024
Response from Andre Brito on 2 Mar 2024
Olá Rafaella,Lemos seu relato referente ao período de sua estada em nosso hotel.Agradecemos por transmitir sua percepção sobre nossos serviços, visto que sua opinião é primordial para revermos nossos processos.Lamentamos imensamente pela experiência negativa que teve conosco em sua estadia, este não é o padrão de atendimento que queremos oferecer aos nossos hóspedes. Reforçamos os pontos abordados com a nossa equipe de manutenção e governança.Coloco-me inteiramente à disposição para o que se fizer necessário e esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Rene

Stayed 1 night in Jan 2024
Response from Andre Brito on 29 Jan 2024
Olá Rene. Agradecemos sua avaliação. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Luiz Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andre Brito on 29 Jan 2024
Olá Luiz. Agradecemos sua avaliação. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Decepcionante…
Quarto grande, espaçoso, com roupas de cama e banho imperáveis.. porém deixou a desejar em vários outros pontos como o banheiro muito pequeno, com um chuveiro antigo que não regula a saída de água direito, ficando um buraco na hora do banho e a barra de apoio solta. O frigobar é uma Mini adega, ou seja, não gela 😔 A comida do restaurante muito ruim também.. Enfim, tem que melhorar muito pra valer a pena o preço da diária.. uma pena. Não indico pra ninguém…
Stayed 3 nights in Jan 2024
Response from Andre Brito on 29 Jan 2024
Olá,Lemos seu relato referente ao período de sua estada em nosso hotel.Agradecemos por transmitir sua percepção sobre nossos serviços, visto que sua opinião é primordial para revermos nossos processos.Lamentamos imensamente pela experiência negativa que teve conosco em sua estadia, este não é o padrão de atendimento que queremos oferecer aos nossos hóspedes. Reforçamos os pontos abordados com a nossa equipe de manutenção.Coloco-me inteiramente à disposição para o que se fizer necessário e esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

EDUARDO COIMBRA PIRAJA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, quarto espaçoso, limpo, gostei muito!
Stayed 1 night in Jan 2024
Response from Andre Brito on 29 Jan 2024
Olá Eduardo. Agradecemos sua avaliação. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Maria Goreti N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Andre Brito on 29 Jan 2024
Olá Maria. Agradecemos sua avaliação. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Ederjan

Stayed 6 nights in Jan 2024
Response from Andre Brito on 17 Jan 2024
Olá Ederjan. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Andre Brito on 17 Jan 2024
Olá Lorena. Agradecemos sua avaliação. Esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel em si é muito bom, piscina, sauna, recepção, entretanto, todos os ar condicionados dos quartos são antigos e dão a impressão de que não funcionam por serem pouco potentes. Fique bem triste por pegar estadia bem no final do ano e o apesar de dizerem que estava funcionando, o restaurante não estava nem para almoço, nem para jantar. Hotel muito bem localizado, e o bairro ao redor é cheio de opções.
Stayed 3 nights in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Thiago.Agradecemos o seu feedback, pois ele é muito importante para reavaliarmos os nossos serviços. Ficamos felizes por você ter apreciado o café da manhã. Esperamos revê-lo em breve.Atenciosamente,André Britto

6/10 Okay

Desyrée

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Andre Brito on 17 Jan 2024
Olá Ederjan. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

6/10 Okay

JAVIER E

Liked: Cleanliness
Falta manutenção nas comodidades da habitação
Tiveram que nos mudar de habitação, porque a que nos deram um que não funcionou o ar e que no tinha controle, e o frigobar estava aberto e descongelando Na habitação que nos mudaram, também falta de manutenção no ar condicionado
Stayed 1 night in Jan 2024
Response from Andre Brito on 10 Jan 2024
Olá Javier, Boa tarde!Gostaríamos de pedir desculpas por qualquer inconveniência que possa ter ocorrido. No Hotel Intercity Nações Unidas valorizamos muito satisfação e estamos comprometidos em oferecer o melhor atendimento possível, então, reforçamos os pontos abordados com a nossa equipe de Recepção e Governança.Agradecemos por transmitir sua percepção sobre nossos serviços, visto que sua opinião é primordial para revermos nossos processos.Estamos trabalhando para resolver e garantir que isso não se repita. Se houver algo mais em que possamos ajudar, por favor, nos avise.Atenciosamente,André Britto

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel bom, equipe incrível
Hotel bom, bem localizado, limpo. Claro, é mais antigo, então precisa de algumas renovações… mas nada que comprometa a experiência. Eu me hospedaria novamente
Stayed 2 nights in Dec 2023
Response from Andre Brito on 10 Jan 2024
Olá Rodrigo. Agradecemos sua avaliação e comentários. Ficamos felizes por você ter apreciado sua estada conosco. Esperamos revê-la em breve.Atenciosamente,André Britto

10/10 Excellent

Marcelo

Stayed 2 nights in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Marcelo. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

4/10 Poor

Lorenzo Mattana

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Lorenzo. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Leonardo. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto

10/10 Excellent

GUILHERME

Stayed 3 nights in Dec 2023
Response from Andre Brito on 17 Jan 2024
Olá Guilherme. Agradecemos sua avaliação. Esperamos revê-lo em breve.Atenciosamente,André Britto