Front of property

Reviews of OYO Hotel Park Leste, São Paulo

2.5 out of 5
OYO Hotel Park Leste, São Paulo
Rua Bombain, 103 - Vila Nova Manchester, São Paulo, SP

Reviews

7.4

Good

Rating 10 - Excellent. 15 out of 60 reviews" "
Rating 8 - Good. 24 out of 60 reviews" "
Rating 6 - Okay. 12 out of 60 reviews" "
Rating 4 - Poor. 5 out of 60 reviews" "
Rating 2 - Terrible. 4 out of 60 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly Joshelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y comodo! Volveria.
Stayed 3 nights in Dec 2023

8/10 Good

Miosotis

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Tim on 2 Nov 2023
Hi, Miosotis! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

2/10 Terrible

Rosana

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Heitor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Erykson Di

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu perfeitamente, tudo muito limpo e funcionando bem. Recomendo
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Pelas fotos deixou a desejar.
Embaixo das camas e dentro das banquetas estavam sujas, odor no ralo do box, não encontrei tomada pra carregar o celular, ar condicionado com botões quebrados e barata no corredor externo.
Stayed 1 night in Oct 2023
Response from Joey on 2 Nov 2023
¡Hola! Lamentamos saber que su experiencia con nosotros no ha sido agradable. Trabajaremos en sus comentarios para brindarle la mejor experiencia posible la próxima vez. Saludos, Bárbara.

10/10 Excellent

Jhenyh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Noah on 2 Nov 2023
Thank you for your appreciation! We hope to give you a consistent service every time. Regards, Noah

8/10 Good

Clécio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 8 de 1 à 10.
Local simples mais confortável, o único problema foi a tomada do ar condicionado do apartamento 22 que não funcionava, porém o restante foi ótimo, também poderia ter um frigobar nós quartos, isso iria fazer muita diferença.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Desrespeito de alguns funcionários
O hotel é simples, a limpeza estava boa, porem alguns funcionários nao tem o minimo respeito pelos hóspedes: conversam em voz alta de madrugada e ao pedir q fossem conversar mais longe, ainda retrucam. Lamentável
Stayed 2 nights in Aug 2023
Response from Eva on 28 Aug 2023
Olá, convidado! Obrigado por nos avaliar, parece que sua estadia conosco não foi adequada. Acreditamos em melhorias contínuas. Dê-nos outra chance e garantiremos que você experimente o conforto e a hospitalidade pelos quais somos conhecidos. Atenciosamente, Eva

8/10 Good

Mara

Stayed 1 night in Jul 2023
Response from Maria on 15 Jul 2023
Thanks for your kind and lovely words, Mara! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays as well. Regards, Maria

8/10 Good

Jehoval

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bom
Stayed 3 nights in Jul 2023
Response from Rosy on 15 Jul 2023
Thank you for your appreciation, Jehoval! We hope to give you consistent service every time. Regards, Rosy

4/10 Poor

Carlos

Disliked: Property conditions & facilities
Desconfortavel
Stayed 1 night in Jun 2023
Response from Tim on 15 Jul 2023
Hi, Carlos! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim

8/10 Good

Kairo Smity

Stayed 1 night in May 2023
Response from Ammy on 10 May 2023
Thanks for the positive rating, Kairo! Hope to welcome you again soon. Regards, Noah.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2023
Response from Eva on 15 Mar 2023
Hi, Guest! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Eva

4/10 Poor

Alessandre

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Feb 2023
Response from Ava on 22 Feb 2023
Hi, Alessandre! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Ava

2/10 Terrible

HUMBERTTO

Stayed 5 nights in Feb 2023
Response from Lisa on 14 Feb 2023
Hi, Humbertto! Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Lisa

6/10 Okay

Aureo

Disliked: Staff & service, property conditions & facilities, room comfort
Sofrência
Simplesmente horrível quarto com pulgas e chuveiro com água de boca funcionários nem um pouco preocupados com o bem estar, sem frigobar 100,00 carro serviço desprezível.
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Olá, Aureo! Sentimos muito pelos problemas que causaram. Gostaríamos de agradecer a vocês por compartilharem opiniões tão valiosas. Definitivamente, podemos trabalhar para garantir que sua próxima estadia seja fantástica. Cumprimentos, Tim.

8/10 Good

Wagner

Liked: Cleanliness, staff & service
Hotel interessante
Interessante.
Stayed 1 night in Jan 2023
Response from Ammy on 18 Jan 2023
Ciao, Wagner! Grazie mille per essere qui con noi. Ci auguriamo che il tuo amore e il tuo sostegno continuino. Saluti, Tim.

8/10 Good

Jéssica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Econômico .
Sem café da manhã! Mesmo q se eu pagasse a parte colaborador informou q nao teria pq alguém tinha faltado (compreendo, mas isso nao responsabilidade do hóspede) Detalhe escuta crianças brincando e gritando. Toda vez toca o sino recepção você escuta!!! Isso ocorreu de madrugada, manhã...
Stayed 2 nights in Jan 2023
Response from Ammy on 18 Jan 2023
Oi, Jéssica! Obrigado por compartilhar seu feedback. O mesmo se aplica à nossa equipe preocupada em acompanhar as suas expectativas. Tenha um ótimo dia! Cumprimentos, Noah.

8/10 Good

ADILSON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Custo x benefício ideal
Stayed 1 night in Jan 2023
Response from Ammy on 18 Jan 2023
Olá, muito obrigado por estar conosco. Ansioso por seu contínuo amor e apoio. Cumprimentos, Tim.

8/10 Good

Antonio

Sem Chinelo não dá
Quarto bem arrumado, área compativel porém, faltando chinelos. A cozinha fecha as 21:00h e não fomos avisados na entrada, foi indicado o telefone de uma pizzaria proxima a qual foi rápida na entrega.
Stayed 1 night in Dec 2022
Response from Ammy on 27 Dec 2022
Oi, Antonio! Muito obrigado por estar conosco. Ansioso por seu contínuo amor e apoio. Cumprimentos, Tim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom limpo, organizado e silencioso bem tranquilo pra passar umas noites.
Stayed 1 night in Nov 2022
Response from Ammy on 6 Dec 2022
Olá, obrigado por seu apoio, seu feedback chegou aos nossos dias. Esperamos surpreendê-lo regularmente com nossos serviços. Cumprimentos, Tim

2/10 Terrible

Walter

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito ruim
Muito ruim, na chegada o atendente falou que a cozinha era 24h, quando fui pedir algo ele falou que havia "acabado tudo".
Stayed 1 night in Nov 2022
Response from Ammy on 6 Dec 2022
Desculpe pelos problemas que você teve que enfrentar, Walter! Tomamos nota de sua experiência desta vez. Fique tranqüilo, nos esforçaremos no futuro para garantir uma grande estadia conosco. Cumprimentos, Tim

10/10 Excellent

Anderson Mitsu

Stayed 1 night in Nov 2022
Response from Ammy on 6 Dec 2022
Hi, Anderson! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim

8/10 Good

Erick

Stayed 1 night in Oct 2022
Response from Eva on 19 Nov 2022
Obrigado por nos avaliar soberbamente, Erick! Fico feliz em saber que você adorou nossos serviços :) Cumprimentos, Eva

4/10 Poor

Ricardo Rabelo

Stayed 1 night in Oct 2022
Response from Lisa on 2 Nov 2022
Hi, Ricardo Rabelo! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Lisa

8/10 Good

Reyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos solo unas horas solo llegamos a dormir y acearnos antes de nuestro próximo vuelo, algo bien si buscas algo económico y nada de lujos
Stayed 1 night in Oct 2022
Response from Lisa on 2 Nov 2022
Olá, Reyna! Muito obrigado por ter ficado conosco. Muito prazer em saber que você gostou de nossos serviços. Continue com este amor :) Cumprimentos, Lisa

2/10 Terrible

AMERICO

Stayed 1 night in Sep 2022
Response from Lisa on 2 Nov 2022
Hi, Americo! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

10/10 Excellent

Maicon, croydon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dormimos muito bem.
Stayed 1 night in Jul 2022
Response from Ammy on 31 Jul 2022
Olá, obrigado por estar conosco. Ansioso por seu contínuo amor e apoio. Saudações, Amelia.

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Ammy on 22 Jul 2022
Thanks for the positive rating, Kaique! Hope to welcome you again soon. Regards, Amelia.

10/10 Excellent

Bernarda

Stayed 7 nights in Jul 2022
Response from Ammy on 22 Jul 2022
Thanks for the positive rating. ! Hope to welcome you again soon. Regards, Amelia.

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Christina on 9 Jun 2022
Hi, Ricardo! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Christina!

8/10 Good

Caroline

Stayed 1 night in May 2022
Response from Christina on 9 Jun 2022
We appreciate your positive rating, Caroline! We do take pride to serve our guests an amazing experience. Regards, Christina!

6/10 Okay

José Ivanildo de

Stayed 1 night in May 2022
Response from Christina on 31 May 2022
We are sorry for the inconvenience, José! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Christina!

8/10 Good

Vivian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Jane on 19 May 2022
Hi, Vivian! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!

8/10 Good

Dalton S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Estadia simples, porém confortável. Funcionários atenciosos, excelente relação custo/benefício.
Stayed 3 nights in Apr 2022
Response from Ammy on 9 Apr 2022
Olá, Dalton! Estamos contentes por ver que gostou dos nossos serviços. Aguardamos ansiosamente para o receber em breve. Cumprimentos, Amelia.

6/10 Okay

Alan

Liked: Cleanliness
Simples, ótimo considerando o custo X benefício
Simples pelo custo X benefício
Stayed 1 night in Jan 2022
Response from Ammy on 26 Jan 2022
Olá, Alan! Agradecemos seus valiosos comentários. Esperamos recebê-lo em breve com uma experiência fantástica. Atenciosamente, Joey

10/10 Excellent

FRANCINI DOS SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Gabriel

Travelled with family
Liked: Staff & service, property conditions & facilities
O pior é o banheiro do hotel. Q parece um motel . Individual tudo ok. Mas com a família não recomendo..
Stayed 1 night in Dec 2021
Response from Ammy on 8 Dec 2021
Desculpe pelo problema causado, Gabriel! Obrigado por nos notificar e certamente trabalharemos para uma melhor experiência do hóspede no futuro. Atenciosamente, Joey

6/10 Okay

Gerson

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Nov 2021
Response from Jackson on 8 Nov 2021
Hi, Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we will surely put in our best efforts to keep up with your expectations in the future. Regards, Jackson

8/10 Good

Suellen

Liked: Cleanliness
Bom, mas se tivesse um frigobar seria melhr
Stayed 1 night in Oct 2021
Response from Ammy on 20 Oct 2021
Obrigado por compartilhar seus comentários, Suellen! Comentários são sempre muito valisosos para nós. Certamente trabalharemos nisso para aprimorar sua experiência no futuro. Atenciosamente, Joey

6/10 Okay

Mariana

Travelled with family
Hotel bom para 1 noite, mas hotel tem muita escada, o quarto estava com vazamento no banheiro, relatei na recepção não fizeram nada a respeito só me deram um tapete e quarto só tinha uma tomada e estávamos em 3 e precisamos carregar os celulares.
Stayed 1 night in Oct 2021
Response from Ammy on 18 Oct 2021
Olá, Mariana! Pedimos desculpas pela experiência desagradável que você teve conosco. Seu feedback foi devidamente anotado e devemos nos esforçar continuamente para garantir uma experiência melhor no futuro. Atenciosamente, Joey

6/10 Okay

Silvio

Travelled with family
Razoável
Esta no mesmo nível de outros hotéis na mesma faixa de preço
Stayed 1 night in Sep 2021
Response from James on 27 Sept 2021
Oi, Silvio. Lamentamos ver que você não está satisfeito com nossos serviços. Esteja certo, nós nos esforçaremos dia e noite para garantir que suas futuras visitas sejam mais confortáveis e relaxantes. Cumprimentos, James

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jane on 27 Sept 2021
Hi, Thiago! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, Jane!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Local tranquilo e agradavel .
Stayed 1 night in Apr 2021
Response from Alex on 5 Jul 2021
Obrigado pela sua apreciação, Michael! Esperamos dar-lhe sempre um serviço consistente. Cumprimentos, Alex

10/10 Excellent

Eron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Barbara on 17 Jun 2021
Hi, Guestname! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

10/10 Excellent

HERIBERTO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Barbara on 17 Jun 2021
Hi, HERIBERTO! Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you again soon with a pleasant experience. Regards, Barbara

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa. Recomendo.
Stayed 5 nights in Mar 2021
Response from Mike on 5 Jul 2021
Obrigado pela classificação perfeita, Adriana. Ansioso pelo seu contínuo amor e apoio. Cumprimentos, Mike

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima. Sem reclamações.
Stayed 4 nights in Feb 2021
Response from Gabriel on 5 Jul 2021
Olá, Adriana! Ficamos felizes que gostou da estadia! Espero recebê-lo em breve novamente. Atenciosamente, Gabriel!

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Bom preço e localização.
Stayed 3 nights in Mar 2021
Response from Alex on 5 Jul 2021
Olá, Adriana! Obrigado pelo vosso apoio, o vosso feedback chegou aos nossos dias. Esperamos poder surpreendê-la regularmente com os nossos serviços. Cumprimentos, Alex