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Reviews of Planters Inn on Reynolds Square

3.5 out of 5
Planters Inn on Reynolds Square
29 Abercorn St, Savannah, GA

Reviews

8.6

Excellent

Rating 10 - Excellent. 911 out of 1601 reviews" "
Rating 8 - Good. 375 out of 1601 reviews" "
Rating 6 - Okay. 202 out of 1601 reviews" "
Rating 4 - Poor. 84 out of 1601 reviews" "
Rating 2 - Terrible. 29 out of 1601 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, cost, we’re it’s best qualities. Convenient to parking, and great breakfast place around the corner.
Stayed 1 night in May 2024

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only spent one night, the parking was easy and staff was fantastic. The room was great. Bed was very comfortable with tons of pillows. Will definitely come back and highly recommend!
Stayed 1 night in May 2024

6/10 Okay

Connie

Travelled with group
Disliked: Property conditions & facilities
Property has potential but is in need of renovation. Also no special amenities were available. Like bottled water. Bed was comfy and shower good. Disappointed overall for the price.
Stayed 3 nights in May 2024
Response from Julie Therrell /Administrative Assistant on 9 May 2024
We appreciate your feedback!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice historic hotel in the perfect Savanha location
Stayed 3 nights in May 2024
Response from Julie Therrell /Administrative Assistant on 8 May 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Mostly what we disliked was the property was adjacent to one of Savannah's many town squares that had many homeless laying about, then discovered situated across from a homeless shelter/kitchen.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistant on 8 May 2024
Thank you for your feedback!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and put you right into downtown Savannah
Stayed 2 nights in May 2024
Response from Julie Therrell /Administrative Assistant on 7 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Heidi Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved staying here. The location was great and the front staff were amazing. Carl was a favorite and helped us out a lot with directions and recommendations! We will definitely recommend to our friends 😊
Stayed 3 nights in May 2024
Response from Julie Therrell /Administrative Assistant on 7 May 2024
Thank you for staying with us. I'll make sure to pass along the kind words to Carl! We appreciate your feedback!

6/10 Okay

james

Liked: Cleanliness, staff & service
No ice machine, refrigerator in room.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistant on 7 May 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Delena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely. Staff was very good.
Stayed 2 nights in May 2024
Response from Julie Therrell /Administrative Assistance on 6 May 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely property next to a beautiful shaded square. Staff was friendly and helpful. Valet or self parking. Within walking distance to many tourist sites and restaurants, and had some of the best coffee I had on my vacation :) Room was very clean, though would benefit from a fresh coat of paint. Peeling paint in closet and bathroom was concerning. And while guests could put food in a common refrigerator, it would have been nice to have a room refrigerator.
Stayed 2 nights in May 2024
Response from Julie Therrell /Administrative Assistant on 6 May 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 3 May 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very run down and needs updating. Hopes in the walls; bath fixtures broken and missing; lumpy pillows
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistant on 30 Apr 2024
Thank you for your feedback

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for a weekend stay.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistant on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, and close ro everything!
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistant on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Debra, Cornelius

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet and front desk very friendly and helpful. Beautiful guest room.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Sean, Swampscott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming traditional property in a fabulous location. Very helpful and friendly staff, lovely room and comfortable lounge for relaxing. Only criticism would be no breakfast facility, just coffee in the lobby. I assume there’s no space for a dining room, but a modest breakfast bar in the lobby would be nice. Otherwise a great stay.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistant on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old fashioned property. Great location for walking around centre. We had VIP valet parking included in rate, which worked well. Bedroom had 4 poster bed. Looked good although it is an older style hotel so could be updated. Staff were very helpful and happy to assist.
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistant on 26 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff above excellent service. Quinns restaurant behind the Inn was excellent for breakfast. Very short walk to Riverwalk.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistant on 26 Apr 2024
Thank you for staying with us. I'll be sure to pass along your compliments to Quinn! We appreciate your feedback!

8/10 Good

Duffalope

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistant on 26 Apr 2024
Thank you for your feedback.

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities
Will return.
Stayed 3 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 25 Apr 2024
Thank you for staying with us. We appreciate your feedback! See y'all next time!

10/10 Excellent

Kila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is centrally located. Easy to get to everything staff was friendly and available.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 23 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and always willing to help.
Stayed 3 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Stacey

Disliked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

HOLLY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Only minor issue is that they don't have mini fridges nor vending. They DID however offer free bags of ice to utilize the nice-sized ice buckets in the room. Staff was very friendly, and they had a pianist in the lobby in the weekend evenings...how lovely.
Stayed 4 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Gail

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very nice! The property is tired and in need of major updating. Pictures online are deceiving.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 22 Apr 2024
Thank you for your feedback!

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 22 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town for a girls trip, staff was friendly and our room was clean. This hotel is so central to everything! We will be back!!
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 18 Apr 2024
Thank you for choosing to stay with us while visiting Savannah! Glad you Ladies had a good time! See y'all next visit!

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great old Inn. No frills but very nice and centrally located to everything. Savannah very walkable from the Inn. Staff was excellent!
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

George, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic building. Needs a little TLC. Still, a charming hotel
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 17 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Nannette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location!! Everything was in walking distance. The staff was wonderful!!
Stayed 4 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 15 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the staff was very friendly.
Stayed 2 nights in Apr 2024
Response from Julie Therrell /Administrative Assistance on 15 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

PATRICIA ANN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. I was in very convenient location
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 12 Apr 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Kim

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Location to downtown
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 11 Apr 2024
Thank you for your feedback!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charm in the heart of things.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 11 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent staff
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm. Convenient to historic area
Stayed 2 nights in Feb 2024
Response from Julie Therrell /Administrative Assistance on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Dawn

Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistant on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ken

Liked: Staff & service, amenities, property conditions & facilities
Beautiful historical boutique hotel in great location. Very clean and helpful staff. Highly recommended.
Stayed 1 night in Apr 2024
Response from Julie Therrell /Administrative Assistance on 9 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Michelle, Geneva

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location! Olde Pink House is next door and has excellent food. When we'd return to the hotel at night there was always a selection of cookies which was nice to come back to. However upon check-in our room was not very clean. There was hair on the bathroom floor and the bathroom mirror had what appeared to be toothpaste from someone messily brushing on it, which was pretty gross. But other than that, everything else appeared clean and we didn't have any further issues.
Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 4 Apr 2024
Thank you for staying with us. I do apologize for the issues you encountered, it does not go unnoticed! We appreciate your feedback!

8/10 Good

Kimberly

Travelled with partner
Liked: Staff & service
Everyone was very nice. Property is in need of some care, room is spacious and bed and linens are wonderful
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cyril, Memphis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk and bell/valet
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on 3 Apr 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Denise M, Quincy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, comfortable beds, close to the river, helpful staff
Stayed 4 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Edward

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
No house keeping
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Cyril, Memphis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So far great!!
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

SHARON

Liked: Staff & service
No daily housekeeping. Bed was lumpy. No ice machine. No outside area to enjoy morning coffee. No notice about piano player- would have been nice to know when. Saw her on her way out. Front desk staff were great!
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 1 Apr 2024
Thank you for your feedback!

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were great. Could have given more towels. Rooms were cleaned every other day and only got 3 towels for 2 people for 2 days
Stayed 6 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 1 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Kymme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie Therrell /Administrative Assistance on 28 Mar 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Billie

Stayed 3 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 27 Mar 2024
Thank you for staying with us. I do apologize for any issues you may have encountered during your stay.

10/10 Excellent

SCARLET K, Kennesaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a perfect location and a 5 minute walk to River Street and City Market. The rooms are very pretty, beds are very comfortable. The staff are all bery friendly and responwhen we asked for anything. The valet Carl is very friendly. There are restaurants all withing 5 minute wak. We will definitely stay here again and recommend it to anyone going to Savannah.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 26 Mar 2024
Thank you for choosing to stay with us. We appreciate your feedback! See y'all next time!!

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location in the historical district was very convenient. The parking was expensive. The room conditions were substandard - broken bed post finial and torn draperies. The bed was squeaky. The mattress was adjusted after we requested a change, but it was not great. (The mattress was soft, causing a body shift to the middle.) The bath drain was clogged when we arrived. It was nice having coffee and cookies, but it would've been nice to have dining or continental breakfast. The staff was helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Julie Therrell /Administrative Assistance on 25 Mar 2024
Thank you for your feedback.