Lobby

Reviews of Country Inn & Suites by Radisson, Seattle-Tacoma International Airport, WA

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2893 out of 4642 reviews" "
Rating 8 - Good. 1108 out of 4642 reviews" "
Rating 6 - Okay. 371 out of 4642 reviews" "
Rating 4 - Poor. 150 out of 4642 reviews" "
Rating 2 - Terrible. 120 out of 4642 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael-John

Liked: Cleanliness, staff & service, property conditions & facilities
Needs more hooks in the bathrooms!!! Thats the only thing!
Stayed 3 nights in May 2024

10/10 Excellent

Bevon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with super clean rooms. I want their shower in my house
Stayed 1 night in May 2024

10/10 Excellent

Juanita

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beds were comfortable, the rooms were clean, and the staff members were very friendly. It was a great value for the money.
Stayed 1 night in May 2024

10/10 Excellent

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large property with plenty of secure parking. Room was nice. Beds were a little too firm. Nice towels. Breakfast area is very large and was busy and full. Staff was having a hard time keeping everything stocked. So patience was needed. We did take the shuttle both ways after returning our rental car. The evening shuttle was okay. The morning driver was great. They had grab and go breakfast bags for our early morning flight. A nice jesture but not well thought out. A suggestion would be to put the waters on the side or at least mention it. Im sure many of those bottles are confiscate at security.
Stayed 2 nights in May 2024

10/10 Excellent

Kevin, liberty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in May 2024
Response from cece on 14 May 2024
Thank you for staying with us

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elevator was broken so we did not get a room on the second floor as requested. Only option was a first floor room. We heard noise from other rooms and in the hall. The breakfast was average. The eggs were cold and the dining room had terrible acustics. It was very loud with people talking, coughing, and chairs scraping on the the hard floor.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Country Inn & Suites by Radisson. Clean hotel with very friendly staff and very conveniently located near to the airport. The hotel operated shuttle bus is very convenient and timely.
Stayed 2 nights in May 2024
Response from cece on 14 May 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. This is not what I expected from a budget friendly hotel. The breakfast was good. the place was clean. Not just clean but Me clean. I am a fanatic. The staff was amazing. I travel a lot and I have not run into such friendly and helpful staff in a long, long time. Every staff person we met was amazing. I would stay here again. I spend a lot of time at 5 star hotels and they could all stand to learn a lesson from this place.
Stayed 2 nights in May 2024
Response from cece on 14 May 2024
Thank you for staying with us and for you feedback.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The showers are plastic and very slippery. It's only a matter of time before . . .
Stayed 2 nights in May 2024
Response from fd on 14 May 2024
Thank you for staying with us

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was very friendly and the shuttle drive was awesome. The building needs some repairs and there was a humming noise all night, i did not get to experience the breakfast buffet, but they had a breakfast to go bag for people departing before the buffet was ready. Overall 9/10 rating.
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pretty happy with the whole property!
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

2/10 Terrible

Jack

Travelled with family
Disliked: Staff & service
Arrived from SeaTac after midnight. Had a 3rd floor advance reservation but elevator not working the past several weeks! Long wait to find a first floor room, given grudgingly. Upgrade only room available, but no king bed. No offer to compensate for the change. Shuttle service not on time as promised, even with advance reservation. Would not recommend this property! No soft-close toilet seats so nearby toilets seats heard slamming. Hard floors, no carpeting so every bump, footstep in above rooms heard…clomp, clomp, clomp. Bathroom was not vented in any way so steam from shower (bathtub) and all odors went into main room.
Stayed 2 nights in May 2024
Response from fd on 13 May 2024
Thank you for staying with us. We will address your concerns

4/10 Poor

Maksud

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact room, dirty bathroom, noisy stairs door wake me could not sleep, elevator problem, hallway & stairs dirty, staffs not cooperative.
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. The rooms were amazing. We had a great stay.
Stayed 2 nights in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

2/10 Terrible

James

Travelled with partner
I was unhappy with my experience with Expedia and the hotel, because of a booking problem I lost my money. Expedia and the hotel were unwilling to help me.
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

10/10 Excellent

Jeremy

Good!
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

6/10 Okay

Kamaka L

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
I was not happy. My room didn’t get cleaned for three days. I had to go downstairs and ask someone to clean my room.
Stayed 5 nights in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

8/10 Good

Krandell

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very warm greeting. They have gotten us transportation tomorrow for where we need to go. Very informative
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel offered a shuttle from airport, and breakfast in the morning. The staff was very friendly and helpful. We highly recommend it.
Stayed 1 night in Apr 2024
Response from fd on 11 May 2024
Thank you for staying with us .

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport.
Stayed 1 night in May 2024
Response from fd on 11 May 2024
thank you for staying with us .

2/10 Terrible

Lance

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Our first negative review. We checked in after midnight after a long travel day. Front desk put us on the first floor as the elevator was inoperable. At 8:00 am as the hotel cleaning staff showed up the noise started to grow. At one point the noise sounded like a large party with whistling and yelling. We asked them to please keep it down and we were ignored. We then called the front desk and still nothing changed. We then met with the front desk and still nothing. The staff here clearly doesn’t care about the noise level or the hospitality the guest receives. Avoid this property if possible.
Response from fd on 11 May 2024
Thank you for staying with us. Thank you for your feedback.

8/10 Good

margaret

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from fd on 13 May 2024
Thank you for staying with us.

10/10 Excellent

conrado, Las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and nice furnitures, big bathroom, buffet style breakfast. Free airport shuttle. Close to the airport, nice employees. Easy check in, they upgraded my room and with free snacks goodies because im a gold tier member
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

10/10 Excellent

EDMUND, UNION CITY

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet with waffle, pancake, bagel, and toast on top scrambled eggs and sausage.
Stayed 2 nights in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

6/10 Okay

Linda, Olathe

Travelled with partner
Liked: Cleanliness, staff & service
We needed a place to stay close to Sea/Tac and this hotel has reasonable, close and had a shuttle to the airport. Rooms were nice but small. Bathroom looked updated but the sink was mounted on top of the vanity and there was no room to put anything. The bathroom also could have used some more places for towels. AC worked but the elevator was not working so that was a pain carrying heavy suitcases up the stairs. We left super early for our flight and didn’t get to eat breakfast. Staff was really nice and helpful and the shuttle drivers are great!!
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us. Thank you for your feedback.

4/10 Poor

Jamieson

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Arrived at 11am. Told extra $40 if I wanted room before 3pm. Never had that. Room was ready but it would cost us. No lifts in building working. Had to take cases up stairs to rooms. No apology and no VIP perks as stated on booking.
Stayed 2 nights in May 2024
Response from fd on 11 May 2024
Thank you for staying with us. Thank you for feedback.

10/10 Excellent

Leslie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightfully surprised and coming back in August!
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

10/10 Excellent

Doris, Ormond Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was broken and they were very accommodating as I had an injured foot. It is very convenient to the airport. On road trips, we have stayed at your properties numerous times in various states and have been satisfied over the years.
Stayed 2 nights in May 2024
Response from fb on 11 May 2024
Thank you for staying with and for your feedback.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good stop over for early flight at Sea-Tac. Awesome shuttle service.
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

8/10 Good

Shelley

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
The rooms were clean. At check in I was asked if I wanted a premium room for $10 more, but I saw no difference in my room compared to our other traveling companions.
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us . Thank you for your feedback.

8/10 Good

PAUL

Travelled with family
Liked: Property conditions & facilities
The room was fine; however, the room lacks soundproofing, and it’s location being close to the SeaTac runway, made it rather noisy and made it difficult to get a good nights sleep!
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from fd on 11 May 2024
Thank you for staying with us.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay, the.people at the front desk we wonderful and very knowledgeable. The only thing was the elevator wasn't working, which was a bummer lugging my luggage upstairs. I know it was temporary but stil inconvenient. But everything else was wonderful.
Stayed 1 night in Apr 2024
Response from fd on 7 May 2024
Thank you for staying with us .

8/10 Good

Julisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do a good job with the airport shuttle, unlike another airport hotel I stayed in.
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, front desk staff friendly with fast check-in, nice size rooms and good bathroom facilities. Would definitely stay here again if flying into SeaTac.
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable and exactly what we were looking for
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttles to airport and shopping mall was nice
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Deqiang, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the airport, yet it is not noisy at all. The hotel room is very clean and spacious. We also like the breakfast.
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Matthew, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Apr 2024
Response from fd on 7 May 2024
Thank you for staying with us .

8/10 Good

JILL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient to airport and well-staffed (housekeeping, breakfast crew, shuttle drivers, front desk do a good job). Better than average free breakfast. However the hotel feels old and the elevator wasn’t working. From reading previous reviews I see there have been issues with the elevator before, which is a problem if you’re staying on the 2nd or 3rd floor and have luggage. We got help from the shuttle driver. But with that in mind, this hotel is good for an overnight stay especially coming in to Seatac airport after 11pm.
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us . Thank you for your feedbak.

6/10 Okay

Doris

Travelled with family, Business traveller
Disliked: Property conditions & facilities
We were lucky to be on the 1st floor as the elevator was not working.
Stayed 1 night in Apr 2024
Response from fd on 6 May 2024
Thank you for staying with us.

2/10 Terrible

jamie

Disliked: Staff & service, amenities, property conditions & facilities
3rd floor and elevator out of service…bs
Stayed 1 night in May 2024
Response from fd on 6 May 2024
Thank you for staying with us .

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Vey nice place. Staff were so kind
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Mark, Forest Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Linda, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the friendly and very efficient front desk staff.
Stayed 1 night in May 2024
Response from fd on 6 May 2024
Thank you for staying with us .

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay at, it's clean, the price is right. Staff is super nice, check in was super easy. Didn't feel unsafe at all. Oh yeah they're complementary breakfast was delicious, plus check out is at 12pm which is nice!
Stayed 1 night in May 2024
Response from fd on 6 May 2024
Thank you for staying with us .

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from fd on 7 May 2024
Thank you for staying with us .

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2024
Response from fd on 6 May 2024
Thank you for staying with us .