Arrived from SeaTac after midnight. Had a 3rd floor advance reservation but elevator not working the past several weeks! Long wait to find a first floor room, given grudgingly. Upgrade only room available, but no king bed. No offer to compensate for the change. Shuttle service not on time as promised, even with advance reservation. Would not recommend this property! No soft-close toilet seats so nearby toilets seats heard slamming. Hard floors, no carpeting so every bump, footstep in above rooms heard…clomp, clomp, clomp. Bathroom was not vented in any way so steam from shower (bathtub) and all odors went into main room.