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"Nice and clean. Great location. Easy transportation to anywhere by subway lines right next to it. "

"Wonderful experience "

"Many eateries around"

"Friendly and helpful staff, great location, all we need and will be back "

"Overall excellent. Staff service and attention exemplary. Bathroom and room a bit dated. Grout in shower was ‘ not good’. But overall excellent "

"A lovely stay. Excellent service. The only issue we had is that the doorman gave the taxi driver the incorrect airport, luckily we left early enough and made it to the right airport. "

"It was a very pleasant stay. The staff were friendly and respectful. Cleaning and laundry service were very considerably and flexible to fit our time frame. Front desk responded fast. The location was very convenient. "

"Very centrally located, clean rooms, amazing buffet breakfast. Staff were very friendly and helpful. Dining options were great, well equipped gym. We had a family suite and it was huge. The only downfall was the cost of the washing/drying, and the cost of water and coffee. Otherwise, a perfect stay! "

"Really enjoyed my stay at Grand Kempinski. Location is convenient yet quiet. Several restaurants, a shopping mall and a subway station are all in walking distance. Staff were professional and friendly. Bellboys were very helpful. Our room has a nice view of the Bund. The only minor thing is that although the bathroom is decently-sized, I couldn't find a good spot for my toiletries. A design flaw I guess. Overall I highly recommend this hotel and would stay here again next time I come to Shanghai."