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Reviews of ibis Sheffield City

3 out of 5
ibis Sheffield City
1 Shude Hill, Sheffield, England

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1000 reviews" "
Rating 8 - Good. 413 out of 1000 reviews" "
Rating 6 - Okay. 117 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean and close to city centre. Negatives: no air con and when windows opened its very noisy as close to main road and tram tracks.
Stayed 1 night in May 2024
Response from Reception on 14 May 2024
Thank you for your comments, we appreciate you taking the time to let us know about your stay.. Please bare in mind for any future stays we do have fans available at reception if you do feel a little warm in the rooms.kind regards

8/10 Good

Rebecca

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Reception on 14 May 2024
We are pleased to hear you enjoyed your recent stay with us and we hope to welcome you again in the future.kind regards

8/10 Good

Jeanne

Liked: Staff & service, property conditions & facilities
Clean property. Nice size room and appreciated the window that could open. The only downside was it can be noisy from tram line, traffic, and people.
Stayed 2 nights in May 2024
Response from Reception on 14 May 2024
Thank you for your comments we appreciate you taking the time to let us know about your stay. Please bare in mind for any future stays the rooms on the back of the hotel do tend to be quieter, if you mention upon check in reception will do their best to accommodate.kind regards

6/10 Okay

Madeleine

Liked: Staff & service
Stayed 1 night in May 2024
Response from Reception on 7 May 2024
Thank you for your comments.kind regards

10/10 Excellent

Joanne

Stayed 1 night in Apr 2024
Response from Reception on 14 May 2024
We are pleased to hear you enjoyed your recent stay with us and we hope to welcome you again in the future.kind regards

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located for our trip to Sheffield to go to The Crucible. Staff very friendly and helpful. The bathroom facilities in the room were somewhat hazardous due to a step. Breakfast was ok with a range of options available
Stayed 1 night in Apr 2024
Response from Reception on 24 Apr 2024
Thank you for your comments we appreciate you taking the time to let us know about your stay. We hope to welcome you again in the future.kind regards

6/10 Okay

Palmer

Stayed 1 night in Apr 2024
Response from Reception on 13 May 2024
Thank you for staying with us, we hope to welcome you again in the future.

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reception on 23 Apr 2024
We are pleased to hear you enjoyed your recent stay with us and we hope to welcome you again in the future.kind regards

4/10 Poor

Joe

Business traveller
Disliked: Cleanliness, property conditions & facilities
Floor of my room hadn’t been cleaned. Breakfast was grim. No mushrooms. Overcooked hash browns. Cold sloppy scrambled egg. Iron was filthy and there was only one available. Won’t come back.
Stayed 2 nights in Apr 2024
Response from Reception on 17 Apr 2024
Thank you for your comments we appreciate you taking the time to let us know about your stay. Your feedback has been shared with the relevant departments.kind regards

8/10 Good

Maynard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for what I needed
Stayed 1 night in Feb 2024
Response from Reception on 17 Apr 2024
We are so pleased to hear you enjoyed your recent stay with us, we hope to welcome you again in the future.kind regards

10/10 Excellent

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location near car park and easily accessible to city centre
Stayed 1 night in Apr 2024
Response from Reception on 8 Apr 2024
We are pleased you enjoyed your recent stay with us, we hope to welcome you again in the future.kind regards

6/10 Okay

Carolyn

Stayed 1 night in Apr 2024
Response from Reception on 1 May 2024
Thank you for staying with us we hope to welcome you again.kind regards

10/10 Excellent

Hamza

Stayed 1 night in Feb 2024
Response from Reception on 8 Apr 2024
We are pleased you enjoyed your recent stay with us and hope to welcome you again in the future.kind regards

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Reception on 27 Mar 2024
We hope to welcome you again in the future.kind regards

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Reception on 25 Mar 2024
We hope to welcome you again in the future.kind regards

10/10 Excellent

dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet Clean Nice staff.
Stayed 1 night in Mar 2024
Response from Reception on 20 Mar 2024
Thank you for your comments, we hope to welcome you again in the future.

8/10 Good

Conna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice good shower, no issues.
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for staying with us, we hope to welcome you again in the future.kind regards

8/10 Good

Vicky

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is far from the centre
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for your comments.kind regards

4/10 Poor

lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaners walked in my room at half past 9 in the morning while i was sleeping not acceptable
Stayed 1 night in Mar 2024
Response from Reception on 19 Mar 2024
Thank you for your feedback, we are sorry about the disturbance this will be forwarded to the housekeeping department.kind regards

10/10 Excellent

Emma-leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little noisy, i cpuld hear people dragging suitcases outside my room at all hours and the people above me flushing the toilet. Overall not bad though
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for providing feedback on you recent stay with us. We hope you will chose to stay with us again in the future.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel, clean with everything we needed. Close to all amenities and tram lines.
Stayed 2 nights in Sep 2023
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to tell us about your stay, we are pleased to hear this was enjoyable, and hope to welcome you again in the future.

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for taking the time to tell us about your stay. We hope you will stay with us again in the future.

2/10 Terrible

James

Disliked: Cleanliness
Check in was fine, very nice reception staff, Came back to the hotel after a nice meal with friends only to be intergrated by someone claiming to be security, asking my name what room i was in and then said i could go, 20min later at 1 clock he's banging on my door telling me to keep the noise down, me and my wife was talking in bed and he said we was to loud and to keep the noise down I'm 52 and the wifes 51 we was talking about the night out and he said he could hear us up the corridor, i said we're talking not shouting if he can hear us the soundproofing needs updating because we wasn't being loud, he just said keep it down like i was a child playing loud music, absolute joke of a place, i will be complaining to the management in the morning but I'm going to guess if they employ this person there probably going to be similar...
Stayed 1 night in Feb 2024

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night
Very Good but horrible breakfast
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Thank you for your comments, we hope to welcome you again in the future.kind regards

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay every month its a brilliant hotel and cheap enough
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Thank you for your comments, we are so pleased to hear you enjoy staying with us and look forward to welcoming you in the future.kind regards

10/10 Excellent

JUSTICE

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Feb 2024
Response from Reception on 16 Feb 2024
Thank you for your comments.kind regards

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great here every time
Stayed 1 night in Feb 2024
Response from Reception on 17 Feb 2024
We are so pleased to hear you enjoy your stays with us, we look forward to welcoming you again in the future.kind regards

6/10 Okay

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, bad parking
The hotel was fine the parking arrangements were terrible, having to book online and in advance in order to get a bogus discount is really poor. 24 hour parking in Sheffield is from £5 to £8.50 not £10.50 / £21. Once arrived at the hotel you then need to drive around a one way system to access a parking entrance that is just a few metres away. Really poor
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Thank you for your comments, unfortunately we don't have a carpark at the hotel so we are able to offer the discount for the Q-Park opposite the hotel. Alternatively there are various other car parks across the city as you have stated above. kind regards

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms
Good room, awful breakfast
Stayed 1 night in Feb 2024
Response from Reception on 15 Feb 2024
Thank you for your comments.kind regards

4/10 Poor

Harry James Leo

Business traveller
Disliked: Room comfort
Slept in the hotel walk in freezer.
Room as you'd expect but, after finishing work late I was hoping to return to my room and relax. However, the window to the room had been left wide open on one of the coldest nights in the year with the heating turned off. The room was like a freezer and didn't warm up properly until the morning when I had to check out and return to work. Worst nights sleep i've ever had. Like camping basically, pretty sure I had a cold after this stay. The mind wonders why this was done.. Very disappointed.
Stayed 1 night in Dec 2023
Response from Reception on 2 Feb 2024
Thank you for taking the time to let us know about your stay, We are sorry to hear this happened, this has been passed onto the head housekeeper so they can share with their team.kind regards

8/10 Good

Verified traveller

Travelled with group
Good half way meet up with friend Single beds rather small!
Stayed 1 night in Jan 2024
Response from Hotel Management on 30 Jan 2024
Thank you for taking the time to tell us about your stay. We hope you will chose to stay with us again in the future.

10/10 Excellent

Steven

Welcoming staff. Lovely modern room
Stayed 1 night in Jan 2024
Response from Reception on 30 Jan 2024
Thank you for your comments we are pleased to hear you enjoyed your recent stay with us. We hope to welcome you again in the future.kind

8/10 Good

N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very comfortable bed in room. Good location for snooker visit.
Stayed 1 night in Jan 2024
Response from Hotel Management on 30 Jan 2024
Thank you for taking the time to tell us about your stay, we are pleased to hear this was enjoyable. We hope you will chose to stay with us again in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Reception on 24 Jan 2024
We are pleased to hear you enjoyed your recent stay with us and hope to welcome you again in the future.kind regards

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took full advantage of the Left Luggage option. Staff were extremely friendly and welcoming. Room had a dated decor but the facilities were present and correct and we enjoyed our stay
Stayed 1 night in Jan 2024
Response from Reception on 17 Jan 2024
Thank you for letting us know about your stay, we hope to welcome you again in the future.kind regards

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great definitely stay again. But didn't sleep well
Stayed 1 night in Dec 2023
Response from Reception on 3 Jan 2024
Thank you for your comments we hope to welcome you again in the future.kind regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 3 Jan 2024
We are pleased to hear you enjoyed your recent stay with us and we hope to welcome you again in the future.kind regards

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For the price and location it is excellent value. Although small, Clean comfortable rooms and nice staff
Stayed 2 nights in Dec 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

2/10 Terrible

Hayley

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap and dirty
Room was dirty and had an offensive odour when arrived. Used to sleep in for a night out at the market. Bed was uncomfortable and did not sleep well at all.
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We are sorry to hear you did not enjoy your recent stay with us. Please remember reception is available 24/7 for any issues you may have during your stay.kind regards

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for centre Sheffield
Allways stay here nice handy
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We are so pleased to hear you enjoy staying with us at Ibis Sheffield, we hope to welcome you again in the future.kind regards

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Reception on 21 Dec 2023
We are pleased you enjoyed your recent stay with us and hope to welcome you again in the future.kind regards

8/10 Good

Layard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Reception on 21 Dec 2023
We hope to welcome you again in the future.kind regards

10/10 Excellent

Mark

Stayed 2 nights in Dec 2023
Response from Reception on 21 Dec 2023
We are pleased to hear you enjoyed your recent stay with us, we hope to welcome you again in the future.kind regards

10/10 Excellent

susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Ibis Sheffield. Easy convenient check in. Hotel is clean, warm and beds are comfortable
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Thank you for taking the time to let us know about your stay. We hope to welcome you again in the future.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel management on 11 Dec 2023
Thank for taking the time to provide feedback on your recent stay, We hope you will stay with us again in the future.

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was smooth and pleasant. The hotel is very close to the train station and city centre. Breakfast was enjoyable.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 11 Dec 2023
Thank you for your feedback on your recent stay, we are pleased to hear this was enjoyable. We hope you will stay with us again in the future.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Management on 11 Dec 2023
Thank you for taking the time to tell us about your stay. Kind Regards

8/10 Good

Nicholas

Stayed 2 nights in Nov 2023
Response from Ibis on 24 Dec 2023
Thank you for taking the time to tell us about your stay.

10/10 Excellent

Catherine

Stayed 1 night in Nov 2023
Response from Reception on 5 Dec 2023
We hope to welcome you again in the future.kind regards