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Reviews of Del-Mar Airport Inn & Suites

2.5 out of 5
Del-Mar Airport Inn & Suites
4927 Monkhouse Dr, Shreveport, LA

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1000 reviews" "
Rating 8 - Good. 220 out of 1000 reviews" "
Rating 6 - Okay. 126 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 142 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great except the breakfast was all but gone at 7:30 am. Had to piece together a meal.
Stayed 1 night in May 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and very comfortable. That hotel is a hidden gem.
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 20 May 2024
Thank you for staying with us

10/10 Excellent

Ciara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place was great very clean inside the entrance and the hallways the trash on 4th floor stayed full the whole time I was there by the elevator. There were some thing in my room that could’ve been wiped down like the doors on the back and something was on the ground it was yellow but other than that I loved it here the pool was down when I came so if you wanted to swim you won’t be able to unless they fixed it but being from out of town I enjoyed this hotel! Very friendly clean and a non smoking environment! I will be going back there when I go to Louisiana again!
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 10 May 2024
Thank you for staying for with us

8/10 Good

Ellis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hot water. Nice helpful employees. Bed is comfortable
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

Job

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice breakfast area
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

Xiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decoration around lobby. Friendly staff. Convenient location for our purpose.
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

6/10 Okay

JAZZMIN

Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

2/10 Terrible

Anabella

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arrival they told us that they didn't know how Expedia could have sold us that room if they didn't have it. We reserved a 1 king bedroom and they only had double queens and they did not want to honor the price. After a lot of back and forth, the receptionist said he would have to talk yo the manager in the morning to get the final ok or they would take it out of his salary. The bathtub is either rusted or dirty. The bathroom floor is dirty under the sink. The 3-way swight between the 2 beds is not secured in the wall. You can move the switch in & out of the wall a half inch. We took photos and will share with management in the morning..
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with and we are sorry for any inconvenience we may have caused doing your stay thanks for the feed back and we will work hard on getting the problems solved.

10/10 Excellent

Ajay, Little Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
lacking minor details but it was fine
Stayed 1 night in May 2024

10/10 Excellent

Shawndra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

LeNadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicer than expected!!
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly. The hotel is beautiful and very clean!
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Toccara, Kalispell

Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 20 May 2024
Thank you for staying with us

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I walked into the hotel lobby I felt completely at ease. The amazing lady at the front desk was so sweet and helpful and I when I got to my room, I was not disappointed. Everything was clean, the bed was comfy and plenty of towels. The microwave, coffee maker, and fridge made my stay so much better- oh and the breakfast too :) I can’t say enough good things about this hotel. This will always be my first pick when I come to Shreveport!!
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 29 Apr 2024
Thank you for staying with us and we are very appreciative for your responds

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the stay
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Enjoyed my time
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

Conner

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lot of people hanging out at the dollar store behind the hotel
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Angelica

Love this hotel
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Victor was very accommodating
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

Leonard

Liked: Cleanliness, property conditions & facilities
Parking
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Oonagh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

4/10 Poor

Grayson

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
hotel was dirty overall. filthy elevators. room was not turned down despite the sign. hot water was broken, and the breakfast was gross. staff was helpful and polite however
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us, sorry for any inconvenience that we may have caused

10/10 Excellent

k w, colorado springs

Liked: Cleanliness, staff & service, property conditions & facilities
The front was excellent. She was very kind and helpful for my checkin.
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

6/10 Okay

Randolph

Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Ajay, Little Rock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the breakfast
Stayed 2 nights in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 2am and they accomodated us.
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

lisha

Liked: Cleanliness, staff & service, property conditions & facilities
It was so clean and safe it was amazing
Stayed 1 night in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Close to airport. Not very clean. Broken down. No working toilet in lobby
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

4/10 Poor

Shasta

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us, sorry for any inconvenience we may have caused

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service
Easy for someone to walk in
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Warren

Okay
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

8/10 Good

James, Kentwood

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice stay, coming in from a long trip, the beds are comfortable and two Regular size Pillows. Complementary breakfast has no eggs, no meat no juice, Plenty parking
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

tyyonna

Liked: Cleanliness, staff & service, property conditions & facilities
I really love this hotel, staff was very friendly, rooms were very clean & up to par…. they have breakfast & snacks & coffee w/ coffee makers in all rooms. 10 out of 10 RECOMMEND!! I will be back this is my new hotel. It’s worth it!!
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

2/10 Terrible

Terry

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Locking doors at 6. Not willing to work with customer!!!!!! Broke Hippa Law by asking what kind of service dog I had!!!
Stayed 1 night in Apr 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us, sorry for any inconvenience that we may have caused

8/10 Good

Roger

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel that’s close to the airport. Friendly staff.
Stayed 2 nights in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

2/10 Terrible

Adam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will first say this, the gal behind the desk was amazing, and she really tried to make our stay better. We were there for 4 nights. When we checked in our room had not been vacuumed and there was period blood under the toilet seat. After asking several times to have our room fixed, the gal at the front desk ended up vacuuming it herself. OUR ROOM WASNT CLEANED ONCE IN 4 DAYS! And I asked every day if our room could be cleaned. The gal behind the desk did bring us clean towels once and took our garbage on day 3. We had a cockroach in our room and we were on the 3rd floor. There were no cups, there was no coffee, the pool was closed the entire time. Breakfast was not served every morning. The only staff I ever saw was the gal behind the desk. This was the worst hotel I have ever stayed in, the only positive part was the gal behind the desk. Oh, and as far as the are it is in, there was an armed robbery next door at the family dollar (not the first time I found out). So we had a little entertainment out of our window.
Stayed 4 nights in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us, sorry for any inconvenience that may have caused

10/10 Excellent

Bao

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service thank
Stayed 4 nights in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Mar 2024
Response from Cheryl, Ops Manage on 2 Apr 2024
Thanks for staying with us

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Mar 2024
Response from Cheryl, Ops Manage on 2 Apr 2024
Thanks for staying with us

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating & very respectful compared to other hotels nearby. Very clean as well.
Stayed 1 night in Mar 2024
Response from Cheryl, Ops Manage on 2 Apr 2024
Thanks for staying with us

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean the room was extremely clean and tge staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Cheryl, Ops Manage on 2 Apr 2024
Thanks for staying with us

2/10 Terrible

Shara

Stayed 2 nights in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a great staff.
Stayed 2 nights in Mar 2024
Response from Cheryl, Ops Manage on 2 Apr 2024
Thanks for staying with us

8/10 Good

Jose

Stayed 1 night in Mar 2024
Response from Cheryl, Ops Manage on 9 May 2024
Thank you for staying with us