Staff were helpful, however, there were several issues with the room. We expected the room to be noisy due to the location, however, do not expect to sleep unless you have ear plugs. The secondary glazing is so old and poorly sealed that there is a lot of sound bleed. One of our sash windows was also impossible to fully close.
The shower room had quite obvious mould along the inside wall, so it doesn't look like it has been fully cleaned in a while. Other than that, there were minor issues with missing tea bags, shower gel and poor wifi.