4/10 Poor
Lucia
Travelled with family and small children
14 Jun 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
Everyone is so friendly and attentive. The lobby area is big and nice. My kids and I enjoyed hanging out there. The breakfast was very good. I got there around 8am and they had already started to run out of a lot things. I noticed they don’t replenish the items as they’re running out. I really like that they have a 24/7 shuttle to and from airport. The rooms are small. We had 3 big suitcases and we can barely walk around the room. They were having technical difficulties and could not give us keycards to our room. I didn’t like that I had to ask staff to open our room door or the gym. When I did ask to open the door they were very prompt. They were fast to change my sheets when I told them there was hair on them. The hotel is not within walking distance to any stores or restaurants. The elevator is small. If I’m paying a lot of money for a room I expect my bed to be clean and ready for sleep. The only things I liked about the hotel were the staff and shuttle.
Lucia
Stayed 1 night in Jun 2024