201 Balestier Road, Singapore 329926,, Singapore, SIN
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staff are very kind, helpful, and friendly. Have an awesome continental breakfast buffet style. Highly Recommendable to our friends and family in the US and Philippines. We will be booking here again on our next visit to Singapore.
Overall a decent stay, a bit far from areas you might want to explore.
Kiara
Stayed 3 nights in May 2024
Response from Kallista on 6 May 2024
Dear Kiara, Thank you for leaving us a review. There are a few buses right in front of the hotel which brings you to the nearest MRT stations in the proximity. Please feel free to approach our front office team should you require assistance! We look forward to serving you better on your next stay with us. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
All good, just kind of far from main things to do...
Cristina
Stayed 4 nights in Mar 2024
Response from Kallista on 26 Apr 2024
Dear Cristina, Thank you for sharing your review.It's great to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Very nice clean hotel with great staff, I wish I didn’t have to leave after 1 night.
Darius
Stayed 1 night in Apr 2024
Response from Kallista on 26 Apr 2024
Dear Darius, Thank you for sharing your review.We are delighted to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Emin, Thank you for positive review and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
6/10 Okay
Richard
14 Apr 2024
Liked: Cleanliness
Richard
Stayed 1 night in Apr 2024
Response from Kallista on 15 Apr 2024
Dear Richard, Thank you for leaving us a review.If there's any area of improvements you wish to share with us, please feel free to reach out to myself at kallista.tan@ihg.com. Meanwhile, we look forward to serving you better again. Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Likes
- Convenient location to bus stops
- Clean hotel
- Friendly staff
- Good breakfast
Dislikes
- No dressing mirror in room
- No common office space
Kiran
Stayed 5 nights in Apr 2024
Response from Kallista on 11 Apr 2024
Dear Kiran, Thank you for leaving us a review.Great to know that you find our hotel's location strategic and is happy with our room cleanliness and service! We also noted on the feedback of dressing mirror and office space. Our team will certainly review for future improvements. Thank you and we look forward to serving you better on your next visit. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Great location, great breakfast each day, very clean and organized. Highly recommend.
Joseph
Stayed 2 nights in Mar 2024
Response from Kallista on 9 Apr 2024
Dear Joseph, Thank you for sharing your review.It's lovely to hear that you have had a pleasant stay here and is happy with our room cleanliness and continental breakfast buffet. Appreciate the kind words and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Balaji, Thank you for sharing your review and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Great location, great breakfast each day, clean rooms. Great spot to stay to explore the city.
Joseph
Stayed 1 night in Mar 2024
Response from Kallista on 1 Apr 2024
Dear Joseph, Thank you for sharing your review, Great to know that you have enjoyed your stay and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
I did enjoy my time here. Sadly I couldn’t extend my stay cos it was fully booked at the time I was ready to. But overall I enjoyed it there.
Christian
Stayed 2 nights in Mar 2024
Response from Kallista on 1 Apr 2024
Dear Christian, Thank you for sharing your review and we look forward to welcoming you again soon!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Very nice hotel. Room is a bit small but very clean and a comfortable bed. Area is really quiet. Had a wonderful night rest
Carlos
Stayed 1 night in Mar 2024
Response from Kallista on 28 Mar 2024
Dear Carlos, Thank you for sharing your review.We are happy to know that you have enjoyed your stay here. As the hotel is running on an express model under IHG, our standard rooms are built at approximately 20sqm to feel cozy. We appreciate your feedback and the team looks forward to welcoming you again soon.Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Man was burning plastic in a drum next-door carpark.
the smell of burning plastic was horrible.
Hendrik Theodore
Stayed 6 nights in Mar 2024
Response from Kallista on 25 Mar 2024
Dear Hendrik, Thank you for leaving us a review and we look forward to serving you again soon.Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Swee Ching, Thank you for leaving us a review and we look forward to serving you better on your next visit. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
10/10 Excellent
Mary Susan, Scourie
23 Mar 2024
Liked: Cleanliness
Mary Susan
Stayed 9 nights in Mar 2024
Response from Kallista on 25 Mar 2024
Dear Mary, Thank you for leaving us a review and we look forward to welcoming you again soon. Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Getting bad spell from the toilet, otherwise it was nice
George
Stayed 5 nights in Mar 2024
Response from Kallista on 25 Mar 2024
Dear George, Thank you for leaving us a positive score despite the bad smell, which we sincerely apologize for! Please be assured that our engineering team has been deployed to ensure such odour is eliminated and not affecting our guest's stay experience. Appreciate your kind feedback and we look forward to serving you better again. Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Jean, Thank you for sharing your review and we look forward to welcoming you again soon. Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
6/10 Okay
Bernard
12 Mar 2024
Liked: Cleanliness, staff & service
Bernard
Stayed 5 nights in Mar 2024
Response from Kallista on 15 Mar 2024
Dear Bernard, Thank you for leaving us a review. If there's any area of improvements that you wish to share with us, please feel free to reach out to myself at kallista.tan@ihg.com.Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Andrew, Thank you for sharing your review and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
The hotel is very new , very clean. Breakfast range was wide , continential style. The breakfast team was impressive able to coupe with the large volume of guest in the morning.
Room is clean , tidy and well prepared by the room cleaning team daily.
PUEY KIAT
Stayed 4 nights in Mar 2024
Response from Kallista on 12 Mar 2024
Dear Puey Kiat, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us and it's lovely to know that you are satisfied with our rooms and breakfast. We will certainly convey your compliments to the team and we look forward to welcoming you again soon.Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
6/10 Okay
Maja
7 Mar 2024
Maja
Stayed 2 nights in Dec 2023
Response from Kallista on 12 Mar 2024
Dear Maja, Thank you for leaving us a review. Should there be any area of improvements you like to share with us, please feel free to reach out to myself at kallista.tan@ihg.com.Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Albert, Thank you for leaving us a positive review and we look forward to welcoming you again soon!Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
8/10 Good
Joan
Travelled with family
3 Mar 2024
The room size is a little bit too small.
Joan
Stayed 3 nights in Feb 2024
Response from Kallista on 4 Mar 2024
Dear Joan, Thank you for sharing your review.As the hotel is running on an express model, our rooms are built to make our guests feel cozy and warm. We thank you for your understanding and we love to welcome you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
A nice hotel. Breakfast time was too busy with having to wait for food being topped up.
Reception: service was dependent on who you saw, not terrible but some staff went the extra mile.
Priti
Stayed 5 nights in Feb 2024
Response from Kallista on 26 Feb 2024
Dear Priti, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay and we would love to welcome you again soon. Cheers,KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
10/10 Excellent
REBECCA
21 Feb 2024
REBECCA
Stayed 5 nights in Feb 2024
Response from Kallista on 25 Mar 2024
Dear Rebecca, Thank you for leaving us a positive review and we look forward to welcoming you again soon. Sincerely,Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Andrew, Thank you for sharing your review and we look forward to welcoming you again soon. Cheers,KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Robert, Thank you for leaving us a review and we look forward to serving you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
The staff are very accommodating and friendly. The buffet breakfast is awedome.
The room is clean and the beddings and towels smells nice.
Noemi
Stayed 2 nights in Feb 2024
Response from Kallista on 14 Feb 2024
Dear Noemi, Thank you for sharing your review.We are delighted to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Haji, Thank you for leaving us a review and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Chambre bien décoréee et fonctionnelle. Lit très confortable, par contre les oreillers sont plutot molle. Petite piscine parfaite pour se rafraîchir. Le buffet déjeuner est tres varié et delicieux. A 15 minutes de.marche d'une station de MRT. Excellent rapport qualité/prix. J'y retournerais
Chantal
Stayed 5 nights in Feb 2024
Response from Kallista on 14 Feb 2024
Dear Chantal, Thank you for sharing your review and we look forward to welcoming you again soon!Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
I would recommend this property to anyone since the property and service is excellent l.
I was impressed with the cleanliness and service provided. Breakfast was excellent.
Jerry
Stayed 4 nights in Feb 2024
Response from Kallista on 14 Feb 2024
Dear Jerry, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us. It's great to know that you are satisfied with the room and our service. Please be assured that we will also convey your compliments to the F&B team.We thank you for your kind words and the team looks forward to serving you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Susanna, Thank you for leaving us a review and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Kenneth, Thank you for sharing your review and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Room is kind of tight compared to previous hotel n Malaysia.
Chee Mun
Stayed 3 nights in Jan 2024
Response from Kallista on 14 Feb 2024
Dear Chee Mun, Thank you for sharing your review. As the hotel is running on an express model under IHG, our standard rooms are built to brand standard with approximately 20sqm to make our guests feel cozy. We appreciate your kind understanding and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Room was relatively small but quiet and clean. Excellent night food market and good bus links almost outside the hotel. Inconvenient 15 minute walk to MTR. Overall good value.
David
Stayed 4 nights in Jan 2024
Response from Kallista on 30 Jan 2024
Dear David, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Centrally located, great free buffet breakfast, room was very nicely appointed—a perfect base from which to explore Singapore…I would stay again in a heartbeat….
Cheers! woody, from the sunny Isle of Guam
P.S.—The friendly & helpful staff even loaned us umbrellas when we had to venture forth into a rain shower….
Verified traveller
Stayed 3 nights in Jan 2024
Response from Kallista on 30 Jan 2024
Dear Sir/Mdm, Thank you for leaving us a review. We are delighted to know that you have enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
A very nice well maintained property. Easy bus and MRT connections. Breakfasts were excellent.
Helmuth
Stayed 3 nights in Jan 2024
Response from Kallista on 22 Jan 2024
Dear Helmuth, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Excellent service and staff, excellent bkfst, easy walk to train, buses nearby, well supplied room
Mari
Stayed 6 nights in Jan 2024
Response from Kallista on 22 Jan 2024
Dear Mari, Thank you for your review. We are delighted to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
10/10 Excellent
Sadia
14 Jan 2024
Sadia
Stayed 5 nights in Jan 2024
Response from Kallista on 16 Jan 2024
Dear Sadia, Thank you for the 5-star review!Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Clean rooms, basic amenities are available, staff cleans the room everyday, enjoyable breakfast, safe location, strong wifi. Very recommendable!
Gener
Stayed 3 nights in Jan 2024
Response from Kallista on 22 Jan 2024
Dear Gener, Thank you for sharing your review. It's heartwarming to know that you have had a pleasant stay with us and the team looks forward to welcoming you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Very friendly staff and very clean. It was about a 20min walk to novena mrt and 35 min to boon keng mrt.
There was a food court and market 6 minutes from the hotel just off balister road with great food at really low prices too.
Overall we had an enjoyable stay
TONY
Stayed 4 nights in Jan 2024
Response from Kallista on 16 Jan 2024
Dear Tony, It's great to know that you have enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
10/10 Excellent
David, CARINA
8 Jan 2024
David
Stayed 2 nights in Jan 2024
Response from Kallista on 30 Jan 2024
Dear David, Thanks for the review and we look forward to serving you again soon. Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
The hotel was clean. The staff were very helpful. Breakfast had a good choice. The beds were comfy and rooms big enough for a short stay. We walked to some great very cheap street cafe’s. Took taxi to gardens and shopping centre.
Elizabeth
Stayed 2 nights in Dec 2023
Response from Kallista on 16 Jan 2024
Dear Elizabeth, Thank you for sharing your review. We are delighted to know that you have enjoyed your stay with us and the team looks forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Dear Pema, Thank you for sharing your review and we look forward to serving you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
Good value for money even just enough room
For couple. Staff was great and helpful. Breakfast is ok overall 👍
chetan
Stayed 5 nights in Dec 2023
Response from Kallista on 16 Jan 2024
Dear Chetan, Thank you for sharing your review and we look forward to welcoming you again soon. Sincerely, Kallista TanMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena
8/10 Good
Maureen
30 Dec 2023
Maureen
Stayed 3 nights in Dec 2023
Response from Kallista on 22 Jan 2024
Dear Maureen, Thank you for sharing your review. If there's anything i can be of assistance to you, please feel free to reach out to myself at kallista.tan@ihg.com.Sincerely, KallistaMarketing Communications ManagerHoliday Inn Express & Suites Singapore Novena