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Reviews of Holiday Inn Slough - Windsor, an IHG Hotel

4 out of 5
Holiday Inn Slough - Windsor, an IHG Hotel
1 Church Street, Chalvey, Slough, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and helpful staff. Good breakfast 👍
Stayed 1 night in May 2024

8/10 Good

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy parking
Stayed 1 night in May 2024

8/10 Good

Shiva

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was great. Place but clean but in need of renovation (definitely needs new carpet and paint)
Stayed 1 night in May 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our rooms was not the best
Stayed 3 nights in May 2024
Response from Rebecca on 7 May 2024
Thank you for taking the time to review your recent stay with us, we appreciate all of the feedback we receive.

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
The property was dated but spotless, had all amenities, breakfast wS vefy well done!
Stayed 1 night in May 2024
Response from Rebecca on 7 May 2024
Thank you for taking the time to review your recent stay with us, we appreciate all of the feedback we receive.

8/10 Good

Donna

Liked: Property conditions & facilities
Lovely spacious bar and dining areas. Great value for money x
Stayed 1 night in May 2024
Response from Reservation on 10 May 2024
Donna, thank you for your feedback. We appreciate you and hope to see you again soon.

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Maheera on 12 May 2024
Thank you for taking the time to review your recent stay with is, we appreciate all the feedback we receive.

10/10 Excellent

Holly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel. If you’re traveling with kids for Legoland, this is a great choice. They have restaurant where your kids eat free. They have room service, super easy parking and the room has air conditioning. It’s not fancy but it has everything you need for your family. The front desk gave my kids each a gift which was a super nice touch.
Response from Maheera on 24 Apr 2024
Thank you for staying with us and providing valuable feedback. We appreciate you. We hope to see you again soon.

10/10 Excellent

maalik

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel near legoland ۔ nice size of room with family stay ۔
Stayed 2 nights in Apr 2024
Response from Maheera on 28 Apr 2024
Thank you for taking the time to review your recent stay with is, we appreciate all the feedback we receive.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good breakfast
Stayed 1 night in Mar 2024
Response from Rebecca on 7 Apr 2024
Thank you for taking the time to review your recent stay with us.

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room did the job and bar was good
Stayed 1 night in Jan 2024
Response from Reservation on 4 Apr 2024
Hi Ben,Thank you for visiting and leaving a feedback. We appreciate it! Hope to see you again soon.

10/10 Excellent

Shrikar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room
Stayed 1 night in Mar 2024
Response from Maheera on 26 Mar 2024
Thank you Shrikar for your valuable feedback! We hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and breakfast was fantastic. Would definitely stay there again.
Stayed 9 nights in Jan 2024
Response from Maheera on 26 Mar 2024
Thank you Jason for your valuable feedback! We hope to see you again soon.

10/10 Excellent

Satpal, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Mar 2024
Response from Maheera on 13 Mar 2024
Thank you for your feedback. We appreciate it! We hope to see you again soon.

10/10 Excellent

Neil

Stayed 1 night in Feb 2024
Response from Maheera on 25 Feb 2024
Thank you for staying with us and leaving a review. We appreciate you! Looking forward to seeing you again.

8/10 Good

Crispen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Maheera on 21 Feb 2024
Thank you for valued review!

8/10 Good

Lydia

Stayed 2 nights in Feb 2024
Response from Maheera on 20 Feb 2024
Thank you for taking out time in reviewing us. This is greatly appreciated!

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Maheera on 16 Feb 2024
Thank you for taking time to leave a review.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stop gap stay
Cannot fault the staff. Friendly, helpful and attentive. The hotel is in a great location for London or Windsor ie Legoland which was great for us. The room was ok, clean but dated, you get what you pay for and it was a stop gap for us for days out we couldn’t do without a stay over. We ate in the restaurant on the second evening as was late back and food was good, easy to order and kids ate free bonus. Overall I would stay again. But I’d bring my own pillow :)
Stayed 3 nights in Feb 2024
Response from Reservation on 13 Feb 2024
Hi,Thank you for staying with us and leaving us a review. We appreciate it and are looking forward to seeing you again.Regards,Holiday Inn Slough, Windsor

6/10 Okay

Simon

Stayed 1 night in Feb 2024
Response from NI on 14 Feb 2024
Thank you Simon for your feedback! We appreciate all the feedback that we receive.

8/10 Good

Michaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Windsor Joanna who worked at breakfast was amazing. A real credit to the hotel
Stayed 1 night in Feb 2024
Response from Reservations on 13 Feb 2024
Hi Michaela,Thank you for staying with us and leaving us a review. We appreciate it and are looking forward to seeing you again.PS. We agree, Joanna is a superstar!Regards,Holiday Inn Slough, Windsor

4/10 Poor

MR D S

Stayed 1 night in Feb 2024
Response from R on 14 Feb 2024
Thank you Mr D.S for your feedback. Please get in touch with the hotel to discuss your stay further.

8/10 Good

ronald peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to usual Holiday Inn's high standards
The room was ok but a bit dated as there were no usb ports or sockets beside the bed. The bathroom's extraction system didn't appear to be working and it was impossible to use the mirror for shaving or makeup. The breakfast was not worth the money being charged
Stayed 1 night in Jan 2024
Response from Maheera on 27 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, evening food and breakfast was superb. Room was spotless.
Stayed 1 night in Dec 2023
Response from Maheera on 27 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good place for an overnight stay. Restaurant is not well explained with fiddly computers to place orders
Stayed 1 night in Jan 2024
Response from Maheera on 27 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Maheera on 27 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

cherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maheera on 27 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

8/10 Good

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & location
Nice room, modern bathroom. Great breakfast and evening meal was ok. The bed unfortunately wasnt comfortable at all so didnt great a full nights sleep
Stayed 2 nights in Jan 2024
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

8/10 Good

Sabine

Travelled with family
Liked: Staff & service
Excellent breakfast and nice staff
Stayed 1 night in Jan 2024
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

8/10 Good

AMIT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but a cold shower
Nice hotel with a great location. Only disappointing thing was the cold shower which me, my wife and 2 kids had to endure
Stayed 1 night in Dec 2023
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights stay in the perfect location
Stayed here as it was near to Legoland. It was also only a few minutes drive to Slough train station which is where we parked for 7 hours for only £8.00. We got the train into Paddington and then to South Kensington to take the kids to the National History Museum. Location couldn’t have been better! Service at the hotel was excellent from the minute we arrived. Rooms were comfortable and spacious for a family of 4. Restaurants for breakfast and dinner were good and reasonably priced. We would definitely recommend this hotel to anyone heading to Legoland.
Stayed 1 night in Dec 2023
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Daniel Kofi

Liked: Amenities
I love this hotel and I am looking for to coming back soon
Stayed 2 nights in Dec 2023
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Comfort

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Maheera on 25 Dec 2023
Thank you for your feedback! We hope that you stay with us again

8/10 Good

jagjit

Stayed 1 night in Dec 2023
Response from Maheera on 14 Jan 2024
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.

6/10 Okay

leanne

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Nov 2023
Response from Maheera on 25 Dec 2023
Thank you for your feedback! We hope that you stay with us again

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath with shower there bath to high nothing hold rail in bath but I had been other room only shower best hope next time
Stayed 2 nights in Dec 2023
Response from Maheera on 25 Dec 2023
Thank you for your feedback! We hope that you stay with us again

4/10 Poor

Stephen

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rebecca on 13 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Rebecca on 13 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Emily

Stayed 1 night in Dec 2023
Response from Rebecca on 13 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night before flight Heathrow hotel
Initial room mattress very springy & not comfortable. Receptionist was very helpful & quickly changed rooms for us. Good location for the airport. Breakfast very good. Would stay again.
Stayed 1 night in Dec 2023
Response from Rebecca on 10 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean 👍
Stayed 1 night in Dec 2023
Response from Rebecca on 10 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Andrew

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great friendly staff Very clean hotel Good menu and drinks choice
Stayed 1 night in Nov 2023
Response from Rebecca on 10 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Dan

Stayed 1 night in Dec 2023
Response from Maheera on 25 Dec 2023
Thank you for your feedback! We hope that you stay with us again

8/10 Good

Yang

Stayed 1 night in Dec 2023
Response from Maheera on 25 Dec 2023
Thank you for your feedback! We hope that you stay with us again

6/10 Okay

Jo

Travelled with family
Disliked: Property conditions & facilities
Ok stay
The hotel overall is ok, but it could do with a facelift, it’s tired and dated. We had a family room for 4 of us, there was 4 plug sockets! 2 on the desk and 2 random ones by the front door at floor level. We ate in the restaurant, it’s self ordering via a tablet, everything is done by you via this, yet they still add a 10% gratuity to the bill. Reception were good, and breakfast staff were friendly.
Stayed 1 night in Dec 2023
Response from Rebecca on 10 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great stay.
Clean room with comfortable beds, appreciated 2 king rather than 1 and a sofa bed. Staff very friendly and keen to assist. Activity packs for boys and extra milk, coffee available
Stayed 1 night in Dec 2023
Response from Rebecca on 10 Dec 2023
Thank you for taking the time to review your stay with us, we appreciate all the feedback we receive.

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and quiet.
Stayed 1 night in Nov 2023
Response from Rebecca on 4 Dec 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived at the hotel we were greeted by a lovely lady who was kind and polite.She gave my daughter a colour set which was a nice touch.We mentioned it was my partners birthday as she was asking about our day so she then gave him a voucher for a free drink which again was a nice thing to do. Our room was really nice, spacious and clean. Then we went to get some food, it was very busy. There seemed to be 3 people serving. We ordered food on the tablet provided. However the food took almost an hour to arrive, they brought some meals out then to waiters were serving other tables their meals,then 10 minutes later they arrived with our last meal.My pizza was luke warm and half the cheese on top had not melted properly, we couldn't find anyone to ask for some help with this.My daughter wanted a dessert but again trying to find someone to order this was impossible. My partner waited at the kitchen door to catch someone coming out, she came to our table to check which icecream so I asked her how long it would take, she said 10 minutes, the kitchen is very busy.I asked for it straight away we had waited so long for the food and my daughter needed to go to bed.She brought it within about 5minutes so that was better.She told us we would need to pay downstairs due to the free drinks voucher as she knew nothing about that. This took sometime. No apologies for the late food. They were just massively understaffed but communicating this would be better, make people aware of the wait.
Stayed 1 night in Nov 2023
Response from Rebecca on 4 Dec 2023
Thank you for taking the time to review your recent stay with us, we appreciate all the feedback we receive.