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Reviews of Tall Timbers Tasmania

4 out of 5
Tall Timbers Tasmania
5 Scotchtown Road, Smithton, TAS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 477 reviews" "
Rating 8 - Good. 126 out of 477 reviews" "
Rating 6 - Okay. 29 out of 477 reviews" "
Rating 4 - Poor. 6 out of 477 reviews" "
Rating 2 - Terrible. 1 out of 477 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Staff were friendly and efficient. Everything was as you would expect. We extended our stay an extra night
Stayed 1 night in Mar 2024
Response from Bec on 23 Apr 2024
Thank you for your review and for sharing your experience with us.

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcomed us brilliantly despite last minute booking. Even turned pizza oven back on to serve us a pizza despite our late arrival, and brought it direct to our room.
Stayed 1 night in Apr 2024
Response from Bec on 23 Apr 2024
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had an enjoyable stay at Tall Timbers.

4/10 Poor

Kath

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had problems with check in , we arrived at reception about 15 minutes early and was informed our room was not ready, we said we would go and wait in the bar the receptionist said it would be about 30 minutes and she would ring when ready. We decided to explore the town and 2 hours later she rang. The room was nice and clean. But unfortunately I found the shower was so slippery with no safety at all my Husband could not possibly use it. We had a meal that left a lot to be desired. We went into town the following night and had a lovely meal. It is not really in my character to leave a bad review but felt I needed to.
Stayed 2 nights in Mar 2024
Response from Bec on 26 Mar 2024
Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at our hotel. We value your feedback as it helps us identify areas for improvement and enhance the overall guest experience. Could you please contact our Hotel Manager on: 0364 529 000 to discuss your concerns.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tall Timbers is ultra clean, quiet, bed comfy and great food in their restaurant x Wouldn't hesitate to stay herr again.Everything is so well maintained including grounds which are beautiful.
Stayed 2 nights in Mar 2024
Response from Bec on 26 Mar 2024
Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you had an enjoyable stay at Tall Timbers.

10/10 Excellent

Susan, Smiths Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bec on 19 Mar 2024
Thankyou for taking the time to give us a review.

10/10 Excellent

Paul, Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is is unique property. With great in house facilities. Bar and separate restaurant. Restaurant offering high quality food options at good prices. Continental breakfast great. It has a indoor heated pool(over chlorined) and a bottle shop. The surrounds are brilliant, and the ducks friendly. Rooms great size and bathrooms good.. just stay and enjoy!
Stayed 1 night in Mar 2024
Response from Bec on 19 Mar 2024
Thank you for taking the time to share your feedback about your recent stay at Tall Timbers. We appreciate your comments and are pleased to hear that you had an enjoyable experience.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic setting, well manicured gardens a very clean rooms. Easy parking and good food and beverage options onsite. Staff are very friendly and helpful.
Stayed 1 night in Mar 2024
Response from Bec on 19 Mar 2024
Thank you for taking the time to share your wonderful experience at Tall Timbers. Your feedback is invaluable and knowing that we were able to contribute positively to your stay.

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
No wifi in room, would only work outside. No air con in room.
Stayed 1 night in Jan 2024
Response from Bec on 21 Feb 2024
We apologize for any inconvenience you faced, and we appreciate your feedback as it allows us to continually improve. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience that we strive to deliver here at Tall Timbers.

4/10 Poor

Basil

Stayed 1 night in Jan 2024
Response from Bec on 24 Jan 2024
Thank you for taking the time to share your rating We genuinely appreciate your honesty and apologize for any inconveniences you experienced.We would like to connect with you directly to gather more details about your experience and discuss possible solutions. We strive to provide exceptional experiences for all our guests.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet accommodation
Stayed 1 night in Jan 2024
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your rating.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pizza and Pines
I was a bit disappointed, I didn't realise I booked a standard room and it got very warm in the timbered cabin. Had I known at check-in there was a spa and pool I would have jumped in and not rang management looking for an upgrade. Sorry no we are full - so no upgrades. But the manager did offer me a pizza from the bistro and a drink as it was getting late and maybe he knew I was getting hangry. That Margherita pizza was the best pizza I've ever tasted, thankyou very much and the drinks icy cold. The bed was crisp and comfy and we made our way to the pool and spa in the morning. Very delightful.
Stayed 1 night in Dec 2023
Response from Bec on 24 Jan 2024
Thankyou for your comments. We look forward to welcoming you back in the future

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, felt relaxed and had an uninterrupted stay, could drink our own drinks outside at the tables in the shade and sun. Received a call earlier in the afternoon asking if we would like a reservation and we appreciated the call.
Stayed 1 night in Dec 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay at Tall Timbers. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we met your expectations.

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay at Tall Timbers. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we met your expectations.

8/10 Good

Amanda

Stayed 2 nights in Dec 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your rating.

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing, quiet and more than comfortable stay.
Stayed 4 nights in Nov 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay at Tall Timbers. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we met your expectations.

10/10 Excellent

Yi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, good restaurant
Stayed 1 night in Nov 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your rating.

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, pool and spa was great. Beautiful gardens
Stayed 2 nights in Nov 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay at Tall Timbers. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we met your expectations.

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet surrounds
Stayed 1 night in Nov 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your rating.

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a one bedroom apartment for one night and we could have stayed so much longer if it wasn't booked out! The apartment was so spacious, and had a great view overlooking a little dam. The kitchen was large and fully equipped, lounge room with couch, table, desk, and TV (could do with upgrading to a smart TV), the bedroom was so big, yet cosy, with one of the most comfortable beds we stayed on in our week long travel, and lastly the bathroom with huge shower, giant spa bath, and washer and dryer was as big as the kitchen! Overall, this room was one of the best we have ever stayed in. We dined at the restaurant, which was extremely pricey. We had a pizza (which was excellent), and fish and chips (most expensive piece of flake i have ever eaten, and was smaller than that you can buy at a fish and chip shop). Both were great meals, and everyone else's meals looked great, but way too overpriced. The grounds are very well maintained, and facilities are great.
Stayed 1 night in Oct 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your wonderful review! We are thrilled to hear that you enjoyed your stay at Tall Timbers. Providing a positive and memorable experience for our guests is our top priority, and we are delighted to know that we met your expectations.

10/10 Excellent

Fleur

Stayed 1 night in Oct 2023
Response from Bec on 24 Jan 2024
Thank you so much for taking the time to share your rating.

10/10 Excellent

Juliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace and quiet
Stayed 2 nights in Sep 2023

10/10 Excellent

Ray

Stayed 1 night in Jul 2023

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Grace

Liked: Cleanliness, staff & service
Not great. Rooms are cold and need an upgrade. Sports bar is not female friendly. Avoid breakfast! Lukewarm food congealing in fat and tinned fruit for an outrageous $25
Stayed 2 nights in May 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Paul

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Would not recommend, Nothing for our stay was a pleasant experience. Upon arrival- 6pm the front checkin section was blocked off with parked staff vehicles & most other parks taken Arrived at the room and the main room light didn’t work so unpacked in almost complete darkness using bed lamps The menu “sounded” very good Ordered a $54 steak with $10 extra side & mushroom sauce ALL veggies were pre cooked & microwaved to save time as the 2 poor blokes in the kitchen are run off their feet & visibly flustered from the pressure The sauce was stone cold yuck The side did not come out at all until we were ready to leave and were asked how were our meals We replied better if they came with what we ordered and not stone cold sauce and microwaved vegetables There is No seating outside rooms It’s a hike to the pool No towels at the pool unless you make the longer hike in the cold through the restaurant in your swimmers to “check out” a towel to return it in 4 degree weather while dripping wet at reception and walk back to your room freezing. Beds are at a guess the original mattress from the day the place opened 30 years ago because it’s impossible to sleep well on them The outside lights are installed on the cabin wall beside your bedroom window so it feels like the sun is out all night… also great for sleeping. Won’t be back and certainly won’t be recommending.
Stayed 2 nights in Apr 2023

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool Rooms very nice and clean Food was great Awesome breakfast
Stayed 1 night in Apr 2023

10/10 Excellent

Brianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean and a very good price, staff were all polite and approachable will definitely stay again.
Stayed 1 night in Apr 2023

10/10 Excellent

Drew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, very friendly. Easy access to rooms with vehicles
Stayed 1 night in Mar 2023

8/10 Good

Lisa

Stayed 1 night in Mar 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Helpful staff.
Stayed 1 night in Mar 2023
Response from Meg on 20 Mar 2023
Thanks for your review David. I'm so happy you enjoyed your time with us.

10/10 Excellent

Rick

Travelled with partner
Liked: Staff & service
It was great except for the weak Wi Fi
Stayed 2 nights in Mar 2023
Response from Meg on 20 Mar 2023
Hi RickWe hear you. Our IT consultant is looking into our best options. Should we be fortunate to welcome you again in the future, we expect to deliver more on this front.

10/10 Excellent

Rob

Stayed 1 night in Mar 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location very comfortable
Stayed 1 night in Feb 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

2/10 Terrible

ben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is in a nice setting. However, the meals are overpriced and very ordinary. flavour in the meal was substituted by way too much salt .. that was all you could taste. recommendation, stay there but eat elsewhere
Stayed 1 night in Feb 2023

8/10 Good

Lindy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location
Stayed 1 night in Feb 2023

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The cabins were neat and clean. The food was good - we had the steak. Staff were extremely helpful and went above and beyond to accommodate us.
Stayed 1 night in Feb 2023

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable but had a strange smell. It appeared to be clean though. The staff was helpful. The restaurant on site was so so at best.
Stayed 2 nights in Jan 2023

10/10 Excellent

frances

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, good dining options, close to Smithton. Staff friendly and helpful.
Stayed 2 nights in Jan 2023
Response from Meg on 27 Jan 2023
We are so glad that you enjoyed your stay. Safe travels.

8/10 Good

Gary

10/10 Excellent

Gitanjali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Clara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable retreat
Spacious room with king bed. Good for a couple, but not friends, cause could not have it made into twin beds. Full kitchen with high quality cookware and dining ware. Dinner menu at the restaurant was rather limited. Buffet breakfast was good value. Wasn't aware there's a heated pool until we got there. It looked nice.
Stayed 1 night in Dec 2022

8/10 Good

Tanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service

8/10 Good

Joe

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice property

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was that it was very cold in the dining area and the service in dining area was not very good. The reception area was very good.
Stayed 1 night in Nov 2022