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Reviews of Allgäu Stern Hotel

Allgäu Stern Hotel
Buchfinkenweg 2, Sonthofen, BY

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 182 reviews" "
Rating 8 - Good. 76 out of 182 reviews" "
Rating 6 - Okay. 39 out of 182 reviews" "
Rating 4 - Poor. 15 out of 182 reviews" "
Rating 2 - Terrible. 3 out of 182 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sylvia

Travelled with partner
Property was quite good
Stayed 1 night in Jan 2024

8/10 Good

Michael

Stayed 1 night in Nov 2023

8/10 Good

Marco

Stayed 1 night in Aug 2023

6/10 Okay

Kumar

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jan 2022
Response from AllgäuSternHotel on 22 Mar 2022
Lieber Kumar, vielen Dank für die Bewertung zu Ihrem Besuch im AllgäuSternHotel. Herzliche Grüße vom gesamten Team

6/10 Okay

Antonio

Liked: Cleanliness, room comfort
Well located, great views
Very well located with plenty parking, but tye service wasn't so great. starting from the fact that the staff barely spoke any English , there were no signs written in English. the hotel was ok but a refurbishing is needed
Stayed 2 nights in Oct 2021

8/10 Good

james

Disliked: Cleanliness
Nice place to stay
Nice place. Beautiful view. Cleanliness was below expectations. Bit dated. Large rooms. Breakfast was very good
Stayed 1 night in Sep 2020

10/10 Excellent

Laender

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service! Friendly staff and excellent food
Stayed 1 night in Jul 2020
Response from Allgäu Stern Hotel Team on 15 Aug 2020
Thank you very much for the feedback! We will be happy to welcome you back again in our hotel in the future.

10/10 Excellent

ALESSANDRO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lively place to stay
Confront quiet clean and good food in the restaurant.
Stayed 5 nights in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway in the German Alps
This is a getaway place in southern Germany in the beautiful Alps. Highly recommended for couples or ladies looking to enjoy a spa hotel. I don't recommend it for families with school age children.The hotel has an indoor and outdoor pool.The spa area has a variety of steam rooms, two personal whirlpools, and a relaxation area. The buffet dinner and breakfast are filling. There are hiking trails nearby. Ask the front desk. The beer is very good. I have only been there in summer but I heard that skiers go there because it's cheaper than staying at the mountain.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing, so friendly and so helpful. Room was clean and the bed was comfortable.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Vel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Awesome
Stayed 4 nights in Aug 2018

10/10 Excellent

johny

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hote with excelent view
Perched on a small hill this hotel offers scenic views over Bavarian countryside. Rooms are clean and modern, only the reception staff needs a bit of training on how to interact with the guests.
Stayed 3 nights in Sep 2017

8/10 Good

Neil, Scotland

Liked: Cleanliness, property conditions & facilities
Good but not perfect.
Good sized family room with beautiful view. No air con an issue though as hot in summer and no tea / coffee facilities in room. Lovely breakfast with an average evening meal. The free alcohol with dinner was an unexpected bonus, but then again no tea or coffee. Not much evening entertainment either. Lovely pool and friendly English speaking receptionists. However menus, room info, waiting staff all in German so be aware non German speakers!!
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Allgau Stern Hotel in Sonthofen, Germany.
Located in Bavarian Alps region. Nice hotel, FAB staff, restaurants & breakfast included. Just an fyi no in room coffee machine, iron (ironing facilities are on 2nd floor), wash cloths (body towel, floor towel, hand towel) & no air conditioner as we visited in July, a little warm. Underground parking for cars, nice as it rained each day, for a short period. Spa is closed on Sunday so plan for that. We're both tall so bathroom was a little small, shower was great & plan to have as no shower cap, mini shampoos or amenities are given in room. The dinner and breakfast buffet options were wonderful. One of the restaurants were closed but others to choose from. *just remember while in Europe...smoking is through out hotel, hallways & part of the spa is strictly "no clothes" as to not be surprised. ask if the gorgeous outdoor pool is open, it was not when we were there, only there indoor pool...equally as beautiful.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually wanted to stay in Oberstdorf but was very happy with my choice of hotel as it was perhaps more low key and modern than anything I saw in Oberstdorf.

6/10 Okay

David, Berlin, Germany

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The hotel is too large for a personal experience.
The hotel is nice with a great view of the mountains and forests. The food was good and staff pleasant. The room cleaning lacked thoroughness leaving used dishes for two days until placed outside the room. The front desk also made billing errors that had to be corrected. If looking for a quiet more personal experience, then there may be better lodges. This hotel is too large for a quiet stay. Decent overall but would not return.

8/10 Good

Steven, Clearwater, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, only spent a short night
Booked a "delux" room and it certainly was compared to the rooms we had the previous week. No real issue, but the only dining was the buffet for dinner and breakfast. Staff was great and did their best to handle us (English only speaking). We only were at the hotel overnight and had little time to truly rate this property

8/10 Good

James, Hope valley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Great location and fantastic restaurant on site. Freindly hotel team. Sonthofen is an amazing town with beautiful view all around

8/10 Good

Lauren, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a beautiful region
We were not in the main building, but the other rooms are only a 200m walk away. The rooms were a reasonable size and had all the usual features except no tea and coffee making facilities. The breakfasts were amazing, consisting of a huge selection of breads and pastries, yoghurts, cereals, dried and fresh fruits, meat and cheese and eggs. The swimming pools are very nice and the view from the outdoor pool and deck is spectacular. We ate one meal in the 'Rotisserie' restaurant and the food was excellent. The menus were all in German but the waitresses were extremely helpful translating and explaining the dishes. It is a drive away from Sonthofen centre, and a car is probably essential to allow you to explore the area.

10/10 Excellent

Oleh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist ein sehr schönes Hotel mit einer wunderschönen Aussicht. Alle Mitarbeiter sind sehr freudnlich. Komme gerne wieder!
Stayed 2 nights in Apr 2024

6/10 Okay

Mohsen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Die Zimmer waren sauber, aber alle Möbel im Zimmer waren alt und kaputt, einschließlich der Möbel und Stühle im Zimmer. Es ist völlig alt und die Fußmatten sind völlig verfärbt und an einigen Stellen sind Löcher vorhanden, und es gibt keine Möglichkeiten im Raum.
Stayed 3 nights in Mar 2024

8/10 Good

Konstantina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Schönes Hotel, ruhig, tolle Lage, gutes Essen mit großer Auswahl. Lediglich bei der Sauberkeit könnte man etwas mehr achten, vor allem unter den Betten. Ansonsten auch mit Kindern eine gute Wahl. Wir kommen wieder!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Soenke

Stayed 3 nights in Feb 2024

10/10 Excellent

Heiko

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles ok.
Stayed 2 nights in Feb 2024

6/10 Okay

Patrick

Stayed 1 night in Jan 2024

6/10 Okay

markus

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jan 2024

6/10 Okay

Steffen

Disliked: Cleanliness, property conditions & facilities
Essen mittelmäßig. Pool und Sauna gut. Sauberkeit auf den ersten Blick ok aber unterm Bett oder Sofa wurde schon Monate nicht mehr Sauber gemacht.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Amenities
War schöne Urlaubstage, leckeres Essen.
Stayed 6 nights in Dec 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service
Schönes Hotel. Kinderfreundlich. Sehr schöne Lage
Stayed 2 nights in Dec 2023

10/10 Excellent

Ulf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war slles super. Jederzeit wieder
Stayed 3 nights in Dec 2023

6/10 Okay

Manuela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Von den Suiten kein direkter Zugang zum Spa. Modernisierungs Stau. Beim Essen tolle Zutaten schlecht umgesetzt. Zum Frühstück kaum Obst. Keine Getränke und keine zusätzlichen Handtücher im Saunabereich. Leider keine Wellness Anwendungen.
Stayed 2 nights in Dec 2023

6/10 Okay

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Gerhard

Travelled with group
Buffet für 35€ pro Person deutlich zuviel bei dem Angebot! Ich verreise viel da wären nicht mal 20€ angebracht gewesen!
Stayed 1 night in Dec 2023

8/10 Good

Helmut

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel war sehr sauber und ruhig,Personal sehr freundlich und hilfsbereit. Kommen sehr gerne wieder.
Stayed 2 nights in Nov 2023

8/10 Good

Selin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles top und perfekt. Das einzige was nicht so gut war, war dass das Bad nicht ganz so sauber war. Und man sollte die Straßen bei den Parkplätzen bei Schnee reinigen / salzen, da einige nicht weiterfahren konnten. Trotzdem war der Aufenthalt wunderschön.
Stayed 1 night in Nov 2023

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2023

8/10 Good

Cord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2023

8/10 Good

Frank

Liked: Cleanliness
War alles ok
Stayed 3 nights in Aug 2023

10/10 Excellent

Swen

Liked: Cleanliness, staff & service, property conditions & facilities
Das Essen war wirklich super. Zimmer sind für Familien ausreichend groß. Personal freundlich und hilfsbereit. Parkmöglichkeit mit Lademöglichkeit für E-Autos in der Tiefgarage.
Stayed 9 nights in Jul 2023
Response from Allgäusternhotel on 22 Aug 2023
Grüß Gott Swen, es freut uns zu hören, dass dir der Aufenthalt bei uns so gut gefallen hat! Wir freuen uns darauf dich wieder bei uns begrüßen zu dürfen!

8/10 Good

Olesia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Das Zimmer war top, hell, sauber. Das Bad bisschen zu klein, aber alles da, was man braucht. Hotel an sich ist gut, das Essen lecker und ausreichend, im Restaurant alles sauber und wir hatten wirklich ein schönes Zimmer, nur das Schwimmbad ist dreckig, was sehr schade ist.
Stayed 4 nights in Jul 2023
Response from Allgäusternhotel on 22 Aug 2023
Hallo Olesia, es ist schön zu hören, dass Sie den Aufenthalt in unserem Hotel genossen haben. Wir geben immer unser bestes um jedem Gast den schönsten Aufenthalt zu gewährleisten. Wir nehmen somit diese Kritik sehr ernst und werden diesbezüglich weiter an uns Arbeiten. Vielen dank für ihr ehrliches Feedback. Wir hoffen Sie wieder in unserem Hotel begrüßen zu dürfen.

4/10 Poor

Helmut

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Matthias

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Markus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Buffet, nettes Personal, saubere Zimmer, nur der Wellnessbereich ist etwas in die Jahre gekommen
Stayed 3 nights in Jul 2023
Response from Allgäusternhotel on 22 Aug 2023
Hallo Markus, vielen Dank für dein positives Feedback. Wir hoffen dich wieder bei uns gebrüßen zu dürfen.

6/10 Okay

Ralf

Liked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Jürgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens.
Stayed 1 night in Apr 2023
Response from Ihr Team vom AllgäuSternHotel on 14 May 2023
Lieber Jürgen,schön, dass Sie bei uns zu Gast waren!Gerne lesen wir Ihre Beurteilung. Solches Feedback freut uns sehr!Wir hoffen, Sie noch einmal im AllgäuSternHotel begrüßen zu dürfen. Inzwischen wünschen wir Ihnen alles Gute.

10/10 Excellent

Soenke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Thorsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Service am Rezeption und im Restaurant. Weiter so!
Stayed 1 night in Mar 2023
Response from Ihr Team vom AllgäuSternHotel on 14 May 2023
Grüß Gott Thorsten,schön, dass Sie bei uns zu Gast waren!Gerne lesen wir Ihre Beurteilung. Solches Feedback freut uns sehr!Wir hoffen, Sie noch einmal im AllgäuSternHotel begrüßen zu dürfen. Inzwischen wünschen wir Ihnen alles Gute.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt im Hotel war sehr angenehm. Würden aufjedenfall nochmal kommen. Jedoch hat mich die Bierstube etwas enttäuscht, denn als wir einen schönen Abend dort verbringen wollten, war gar nichts los und von dem Service wurde gesagt er habe gerade Feierabend gemacht. Obwohl ja bis 1 Uhr geöffnet ist. Und der Pool im Wellnessbereich war zu kalt.
Stayed 3 nights in Feb 2023

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dafür daß wir sehr spontan über Silvester gebucht haben, hat es uns super gefallen. Vor allem das Silvesterbuffet!