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"Stayed in a small room which was totally adequate for one night. Bathroom looked newly refurbished. You can leave your bags and cases with reception until check in time. Great stay, would recommend. "

"Excellent service, quick and speedy check in. Staff friendly and chatty. Well located - less than 5 min walk from the station and less than 10 to St James’ Park. Lots of food options nearby. Quayside walk was lovely and easy to get to. Little bit of noise at night from street below, but beds were so comfy we were out like a light! The tap made a strange noise when running the hot water but nothing that dampened the stay. Would happily come back! "

"Great location, quick check in, only thing I would say is more attention to cleaning due to a lot of dust on surface"

"Beautiful hotel with great facilities located close to Newcastle city centre and the Quayside."

"Great for family Central to shops and restaurants Does the job"

"Myself and a friend had a wonderful one night stay as a stopover coming back to Yorkshire from Edinburgh. Beautiful surroundings (great views from our window) with extremely comfortable beds in the room (firm but soft - which is my preference). I enjoyed a pre breakfast swim in the pool and the lovely countryside views from the jacuzzi. The breakfast was plentiful with lots of choices - we definitely didn't need lunch. All the staff encountered throughout our stay were attentive and friendly. The tiniest thing that stood out was that some of the edges of furniture in the room/bathroom were looking a little tired and the skirting board under the window would benefit from a paint touch up. Also the lights were all linked so you couldn't isolate each beds bedside light - but these things really were minor - and as I say they stood out because everything else was excellent. I felt the whole thing was extremely good value topped off by the fact there were Yorkshire teabags in the room!"

"Excellent stay, only criticism would be location for public transport to Newcastle is a bit confusing and not as straight forward as it seems. Albeit we’d stay here again"

"Good hotel have pay seprate for swimmg but just £5 which includes swimming hot tube and steam room and suna "

"Lovely hotel, so quiet and comfortable. Great facilities and helpful staff "