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Reviews of Microtel Inn & Suites by Wyndham St Clairsville/Wheeling

2 out of 5
Microtel Inn & Suites by Wyndham St Clairsville/Wheeling
51128 National Rd E, St. Clairsville, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 670 reviews" "
Rating 8 - Good. 131 out of 670 reviews" "
Rating 6 - Okay. 29 out of 670 reviews" "
Rating 4 - Poor. 6 out of 670 reviews" "
Rating 2 - Terrible. 9 out of 670 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff and good location. The reviews don’t lie. Would stay here again.
Stayed 1 night in May 2024
Response from Management on 20 May 2024
We hope you do stay here again! Glad you like your hotel, Kim. Safe travels.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff were super nice
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Eric,Thank you for the kind words. We are glad you enjoyed your stay and hope to see you again soon!

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Mary,We are sorry we did not meet your expectations. Improvements are on the way and we hope you stay with us again.

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay.
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for the review. We hope to see you again!

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Nice friendly reception! Stain on carpet was pretty obvious.
Stayed 1 night in May 2024
Response from Management on 12 May 2024
Patrick,Thank you for the feedback. Carpets will be replaced in the next few months. Please do come and see us again!

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to shopping and restaurants.
Stayed 1 night in May 2024
Response from Management on 12 May 2024
Thanks for staying with us, Stacy.Glad you found shopping and restaurants close by. Looking forward to seeing you again soon.

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Management on 12 May 2024
Pat,Thank you for your positive rating. Can't wait until we see you again!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room i like the way it was set up
Stayed 1 night in May 2024
Response from Management on 8 May 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 1 night in Apr 2024
Response from Management on 8 May 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Gary, Fort Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely excellent value for this hotel
Stayed 1 night in May 2024
Response from Management on 8 May 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 Good

Charity

Stayed 3 nights in Apr 2024
Response from Management on 20 May 2024
Thanks, Charity! We hope to see you again soon.

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pipeline workers stay here but never felt unsafe. Staff friendly. Some noise early in the morning with people out and about.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Thank you for taking the time to let us know how things went. We apologize for any inconvenience. We appreciate your stay.

10/10 Excellent

niranjan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with nice view.
Stayed 1 night in Apr 2024
Response from Management on 8 May 2024
Thank you for your kind comments. We are happy that you enjoyed your stay with us.

2/10 Terrible

Holly

Stayed 1 night in Apr 2024
Response from Management on 13 May 2024
We are sorry you did not enjoy your stay. We are working on it and hope to see you again!

10/10 Excellent

Angela, Frederick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Would stay again.
Stayed 1 night in Apr 2024
Response from Management on 21 Apr 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

8/10 Good

Adebayo

Stayed 1 night in Apr 2024
Response from Management on 9 May 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

10/10 Excellent

Leigh, Coon Rapids

Stayed 1 night in Apr 2024
Response from Management on 8 May 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 21 Apr 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

Vincent

Stayed 1 night in Apr 2024
Response from Management on 8 May 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Initial contact person on Saturday evening (young, dirty blond hair, heavyset) was not friendly or welcoming. She sat in the back staring at her phone, finally came out and was curt and monosyllabic, only grudgingly answering simple questions and relaying nothing about Wifi, which i had to ask about. Person on Sunday morning was much better, older, obviously better versed in service requirements.
Stayed 1 night in Apr 2024
Response from Management on 12 Apr 2024
Thank you for bringing this to our attention. We apologize for these issues. We hope to regain your business in the future by improving the guest experience.

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Great management. Spotless clean!!
Stayed 1 night in Apr 2024
Response from Management on 12 Apr 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 Excellent

Rajeev

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great value
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Frank

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just here overnight. Its not luxe but clean and very cheap. And Quiet! What more do you want for an overnight on the road experience?
Stayed 1 night in Apr 2024
Response from Management on 6 Apr 2024
Thank you for your kind comments. We appreciate your stay with us.

8/10 Good

Dean

Stayed 1 night in Mar 2024
Response from Management on 31 Mar 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay.

10/10 Excellent

Aleem

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff very friendly and worked with us for longer stay
Stayed 1 night in Mar 2024
Response from Management on 26 Mar 2024
On behalf of our entire staff, thank you for the wonderful rating. We look forward to your next visit!

8/10 Good

Andrew

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Carla, Westerville

Travelled with family
Room a little dated but was very clean, comfortable beds. Breakfast was good plenty of options. Staff very nice!
Stayed 1 night in Mar 2024
Response from Management on 15 Mar 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Tonya

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good hotel for price
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay.

10/10 Excellent

Autumn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Thank you for your kind comments. We appreciate your stay with us.

10/10 Excellent

Rick

Good place.
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly, clean
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here at this hotel very clean friendly and safe
Stayed 1 night in Mar 2024
Response from Management on 7 Mar 2024
Thank you for your kind comments. We are happy that you enjoyed your stay with us.

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent but the coffee
Stayed 2 nights in Mar 2024
Response from Management on 7 Mar 2024
Thank you for bringing this to our attention. We hope to earn your business in the future by improving the guest experience.

10/10 Excellent

On

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view and the little gazebo. I would been great if there was a little fireplace by the gazebo outside.
Stayed 1 night in Mar 2024
Response from Management on 7 Mar 2024
Thanks for taking the time to respond. We apologize for missing some items to make your stay better. We appreciate your stay.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Will stay again. Would gladly recommend.
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
On behalf of our entire staff, thank you for the wonderful rating. We look forward to your next visit!

10/10 Excellent

Sherrice

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
Thanks for your feedback. We appreciate having the opportunity to serve you.

8/10 Good

Qamar

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a short stay on the way!
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
very quiet and clean
Stayed 2 nights in Feb 2024
Response from Management on 7 Mar 2024
Thank you for your kind comments. We appreciate your stay with us.

6/10 Okay

Brittany

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 7 Mar 2024
Thank you for taking the time to let us know how things went. We appreciate your stay.

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on 7 Mar 2024
Thank you for your feedback. We are happy that your stay was enjoyable.

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a very nice stay, clean, friendly, quiet. To make it better I’d suggest 2 things. 1. Staff wanted to clean up and go home from breakfast so both days they were vacuuming while we tried to finish breakfast and chat. Maybe wait until we are done. 2. Staff smoked right outside the front doors so we had to walk through the smoke and it blew into the lobby making it smell like smoke more often then not. Neither had any effect on our room, which was very nice. We would go back. Thank you.
Stayed 2 nights in Feb 2024
Response from Management on 7 Mar 2024
We appreciate the comments. It is our goal to provide each guest with the highest level of service, so thank you for your business and for sharing your experience.

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Booking was easy and convenient, parking was perfect for a truck and trailer, staff was nice and helpful, check in was easy, bed was comfortable and it was a quiet and peaceful night sleep. Highly recommend!
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to share your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Jodie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet facility, I feel safe being here with my two young children by myself.
Stayed 1 night in Feb 2024
Response from Management on 7 Mar 2024
Thanks for letting us know how things went. We are glad you enjoyed your stay and look forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. The mini fridge did not work so well and the breakfast was poor. But overall the stay was good. Would stay again.
Stayed 3 nights in Jan 2024
Response from Management on 7 Mar 2024
On behalf of our entire staff, thank you for the wonderful rating. We appreciate your stay.

10/10 Excellent

Estella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on 7 Mar 2024
Thank you for your feedback. We are glad you enjoyed your stay.

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Management on 7 Mar 2024
Thanks for taking the time to respond. We appreciate having the opportunity to serve you.

10/10 Excellent

Alyssa, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel and we had a great time here!
Stayed 1 night in Dec 2023
Response from Management on 7 Mar 2024
Thank you for taking the time to leave your comments. We are glad you enjoyed your stay.

4/10 Poor

mark

Stayed 1 night in Jan 2024
Response from Management on 7 Mar 2024
Thanks for your feedback. We appreciate your business.