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Reviews of B&B Hotel St Gallen

3 out of 5
B&B Hotel St Gallen
Heiligkreuzstrasse 1, St. Gallen

Reviews

8.8

Excellent

Rating 10 - Excellent. 48 out of 94 reviews" "
Rating 8 - Good. 37 out of 94 reviews" "
Rating 6 - Okay. 5 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aryaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from B&B Hotel St. Gallen on 6 Mar 2024
Liebe AryaaVielen Dank für die tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One if my favorite spots
Great ambiance - good decor and convienent parking. 2nd time here and I stay here everytime im near feldkirch
Stayed 1 night in Dec 2023
Response from B&B Hotel St. Gallen on 3 Feb 2024
Dear MichaelThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

Liudmila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, breakfast all, staff was super good. Highly recommended
Stayed 2 nights in Dec 2023
Response from B&B Hotel St. Gallen on 7 Dec 2023
Dear LiudmilaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was decent, rooms very basic. Parking was the most expensive we encountered in Switzerland & other parts of Europe. Check-in was ok but person who checked us in did not provide us with information regarding the tourist pass that provides local transport, this is part of the tourist tax you pay. Would have been nice if we were given accurate information when we checked in. There is a supermarket within walking distance which was handy. We only stayed for 1 night, not sure I would stay there for several nights.
Stayed 1 night in Sep 2023

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent simple hotel
Best shower I've ever experienced anywhere! Spacious room, great breakfast.
Stayed 1 night in Jul 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear YvesThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

France

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest B&B hotel we stayed at. Convenient location within walking distance to shops and restaurants. Nice spacious clean room and comfortable beds. Close to grocery store. Staff was efficient, friendly and ready to help. Nice lobby to have a beverage and mingle. Highly recommend this B&B.
Stayed 2 nights in Sep 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear FranceThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms could use a minifridge and perhaps a kettle. Wonderful bathroom and bed size. We had no problems with air-conditioning. Location is great, we were spontaneously offered a city map and public transport tickets (paid for by the tourist tax apparently). Breakfast is extra, probably worth the money for people in hurry. What stands out the most to me are the receptionists, which were very polite and helpful. If I return to the area, I will definitely consider this hotel again.
Stayed 6 nights in Aug 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear JakubThank you for taking the time to share your feedback and we are happy to read that you enjoyed your stay with us! We hope to welcome you back to our hotel very soon!Sincerely,B&B Hotel St. Gallen

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliness of the person at check in.
Stayed 1 night in Jul 2023

10/10 Excellent

Brandon

Stayed 1 night in Jun 2023
Response from Arnela Dizdarevic on 16 Jul 2023
Dear BrandonThank you very much for your great review!Kind Regards,B&B Hotel St. Gallen

8/10 Good

Lukasz

Stayed 2 nights in Apr 2023
Response from Arnela Dizdarevic on 27 May 2023
Lieber LukaszWir danken Ihnen für Ihre nette Bewertung.Freundliche Grüsse aus St. GallenArnela DizdarevicB&B Hotel St. Gallen

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: It is a modern, well-designed hotel. The rooms are reasonably priced and were relatively quiet. There are multiple bus stops close by as well as a larger Migros. The rooms are air conditioned so it’s a nice escape from the heat! Overall, we enjoyed our stay. Cons: the beds are a bit uncomfortable and the bedding is a bit loud (crinkly) when you move around. I was hoping there would be fresh cut fruit with the breakfast, but there were only some whole oranges and fruit.
Stayed 1 night in Jul 2022
Response from Michael Schibler, General Manager on 22 Jul 2022
Dear Jane Thank you very much for your positve review in regards to our services. We are very happy to hear that you were having an overall enjoyable stay with us. Best regards Michael

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Michael Schibler, General Manager on 22 Jul 2022
Dear Kirk Thank you very much for your 5-star-rating. Much appreciated. Best regards Michael

10/10 Excellent

Volkan

Stayed 2 nights in Nov 2021

2/10 Terrible

Adedunke

Business traveller
The description of this property days it is 3mibs walk from downtown 7s false abd fraud and i will be filing a claim against Expedia with the Federal Trade commission. 2nd of all i sent a note alerting them to the fact that i could be a late arrival. I get to the property at midnight and they were closed. I didn't have a phone or access to wifi. Thank goodness a good Samaritan found me with my luggage and clef s taco and Radisson Blu hotel for me. This could have resulted in a horrible tragic situation had this been a different country with highest crime. This is unacceptable,
Stayed 1 night in Sep 2021
Response from Michael Schibler, GM B&B Hotel St. Gallen on 20 Sept 2021
Dear Adedunke Thank you very much for taking the time sending us your comments. We regret that you did not find the right information about us on the Internet. We are closed overnight and are a budget hotel in St. Gallen-St. Fiden, which is about 2 km from the City Center. Michael Schibler

6/10 Okay

ALFREDO MALFAVON

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
El personal de recepción demaciado petulante y sin educación. No tienen ningun tipo de servicio. Este punto hace que sea un hotel muy negativo.
Stayed 1 night in May 2024

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens. Danke!
Stayed 3 nights in May 2024
Response from B&B Hotel St. Gallen on 20 May 2024
Liebe OliviaVielen Dank für Ihre tolle Bewertung!Freundliche Grüsse,

8/10 Good

Dragana

Travelled with partner
Das Personal an der Rezeption sehr nett, falls überhaupt jemand da ist, ansonsten lange Wartezeit bis überhaupt jemand kommt, ansonsten das Hotel mittelmäßig, zum Übernachtung gut.
Stayed 1 night in Apr 2024
Response from B&B Hotel St. Gallen on 20 May 2024
Liebe DraganaVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Freundliche GrüsseB&B Hotel St. Gallen

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from B&B Hotel St. Gallen on 20 Mar 2024
Liebe MonikaVielen Dank für Ihre tolle Bewertung!Freundliche Grüsse

10/10 Excellent

Hashani

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from B&B Hotel St. Gallen on 20 Mar 2024
Lieber HashaniVielen herzlichen Dank für Ihre tolle Bewertung!Freundliche Grüsse

10/10 Excellent

Brigitte

Stayed 1 night in Jan 2024
Response from B&B Hotel St. Gallen on 25 Mar 2024
Liebe BrigitteVielen Dank für Ihre tolle Bewertung!Freundliche Grüsse

8/10 Good

baris

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice decoration everywhere,the lobby,the restaurant etc.The room was okay with size,but the bed was not big enough for parents and a child as they described,but we asked for a baby bed and they immediately brought it.it was big and good enough for the baby to sleep in.The breakfast was good,enough variety of stuff to eat.especially the müsli was fantastic.Hotel is not far away form the city center.
Stayed 1 night in Jan 2024
Response from B&B Hotel St. Gallen on 3 Feb 2024
Dear BarisThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Preis - Leistungsverhältnis
Stayed 1 night in Jan 2024
Response from B&B Hotel St. Gallen on 3 Feb 2024
Liebe BeatriceVielen Dank für die 5-Sterne-Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from B&B Hotel St. Gallen on 3 Feb 2024
Lieber ChristianVielen Dank für die nette Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

10/10 Excellent

Hardy

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliches Personal Gute Ausstattung Ruhig
Stayed 2 nights in Jan 2024
Response from B&B Hotel St. Gallen on 3 Feb 2024
Lieber HardyVielen Dank für die tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from B&B Hotel St. Gallen on 3 Feb 2024
Liebe MajaVielen Dank für die tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

Gunar

Stayed 1 night in Dec 2023
Response from B&B Hotel St. Gallen on 3 Feb 2024
Dear GunarThank you for your great review!Kind Regards,B&B Hotel St. Gallen

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from B&B Hotel St. Gallen on 3 Feb 2024
Dear EduardoThank you for taking the time to write a review. Please let us know where we can improve to make your stay more enjoyable.Sincerely,B&B Hotel St. Gallen

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from B&B Hotel St. Gallen on 3 Feb 2024
Lieber MartinVielen Dank für die tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

Doriano

Stayed 1 night in Dec 2023
Response from B&B Hotel St. Gallen on 3 Feb 2024
Dear DorianoThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

6/10 Okay

Auréliane

Business traveller
Liked: Staff & service, property conditions & facilities
Letti e cuscini molto comodi. Personale simpatico e disponibile. Purtroppo lo scarico della doccia era completamente otturato e ad ogni doccia si allagava il bagno. Per il resto, tutto molto pulito e piacevole.
Stayed 2 nights in Nov 2023
Response from B&B Hotel St. Gallen on 7 Dec 2023
Dear AurelianeThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

Ludmila

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mir hat die Dame von Rezeption sehr gefallen! Freundlich, zuvorkommend, hilfsbereit!
Stayed 1 night in Nov 2023
Response from B&B Hotel St. Gallen on 7 Dec 2023
Liebe LudmilaVielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

Edgar

Stayed 1 night in Nov 2023
Response from B&B Hotel St. Gallen on 7 Dec 2023
Lieber Edgar,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

ANTONIO

Stayed 1 night in Nov 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception tagsüber leider nicht jederzeit besetzt. Spontane Info über Mobility-Pass wäre wünschbar
Stayed 2 nights in Oct 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from B&B Hotel St. Gallen on 30 Oct 2023
Dear BiancaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

10/10 Excellent

André

Stayed 1 night in Sep 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear AndreThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

4/10 Poor

Sascha

Business traveller
Disliked: Room comfort
Stayed 3 nights in Sep 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear SaschaThank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,B&B Hotel St. Gallen

8/10 Good

EDGARDO

Stayed 1 night in Sep 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear EdgardoThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,B&B Hotel St. Gallen

8/10 Good

Alain

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from B&B Hotel St. Gallen on 15 Oct 2023
Dear AlainThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,B&B Hotel St. Gallen

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

sandrine

Stayed 1 night in Aug 2023

10/10 Excellent

Burc, Pforzheim

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Hanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Preis-Leistungsverhältnis, freundliches Personal. Etwas lärmig bei offenem Fenster wegen den Zügen (Nähe Bahnhof). Im Hotel war es jedoch sehr ruhig.
Stayed 1 night in Jun 2023

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Arnela Dizdarevic on 16 Jul 2023
Lieber Heinz Vielen Dank für die nette Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

6/10 Okay

Nathanael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Für uns zu harte Betten, aber ansonsten gut.
Stayed 1 night in Jun 2023

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Arnela Dizdarevic on 16 Jul 2023
Lieber MarkusVielen Dank für die tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen

10/10 Excellent

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Personal 👍👍👍
Stayed 5 nights in Jun 2023
Response from Arnela Dizdarevic on 16 Jul 2023
Lieber MatthiasDanke für die tolle Bewertung und für das Kompliment an unserem Personal!Freundliche GrüsseB&B Hotel St. Gallen

8/10 Good

Michael

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Für eine Nacht
Bahnstrecke genau gegenüber. Sehr laut , also nur bei geschlossenem Fenster an schlaf zu denken. Parkgarage zu klein alles belegt, musste an der Strasse parken
Stayed 1 night in Jun 2023

10/10 Excellent

Nicolino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Arnela Dizdarevic on 16 Jul 2023
Lieber NicolinoVielen Dank für Ihre tolle Bewertung!Freundliche GrüsseB&B Hotel St. Gallen