2/10 Terrible
Donna, Riverview
Travelled with partner
5 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stinks. My TV was sitting on a paper cup. I told them I would like a room on the first floor due to back and knees issues. They had put us on the be 3rd floor.They had an elevator. But, it broke when we had just used. So, we had to walk 16 flights of stairs to go up and down. Yes, they did offer us a first floor room, but that would have mean we would had walk the stairs up and then down them to get to our new room. We had everything out for the night. Plus, we were in a car accident less then a month ago. Yes, it would had been nice to offer the room on the bottom in the first place. But, he said the elevator was working. That is why we took the 3rd floor. Plus, it is hard for me to walk a lot of stairs. That why we didn't even go down to breakfast. Because of walking up and down the stairs. Plus, they had a picture on the floor and magazines that where old and didn't have anything to do with St. Louis. They were from Table Rock. So, I would not recommend this place to stay. Plus, the wanted $100 deposit for the stay too. It is not worth the money. They wouldn't even give me a discount or refund my money for it.