Exterior

Reviews of Ponce De Leon Hotel

3 out of 5
Ponce De Leon Hotel
95 Central Ave, St. Petersburg, FL

Reviews

6.8
Rating 10 - Excellent. 274 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 180 out of 1002 reviews" "
Rating 4 - Poor. 165 out of 1002 reviews" "
Rating 2 - Terrible. 155 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonellis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just didn't have a microwave. Other than that it was great 😃
Stayed 1 night in May 2024
Response from Ponce de Leon Hotel on 22 May 2024
Thank you for staying with us, we hope to see you again very soon!We have a common area, where the ice machine and a microwave are located.We hope to see you again and be able to help you with everything you need.

6/10 Okay

Gerard

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Waterview.
Stayed 1 night in May 2024
Response from Ponce de Leon Hotel on 21 May 2024
Gerard Thank you for staying at our hotel.

10/10 Excellent

ken

Liked: Cleanliness, amenities, property conditions & facilities
Love the old vibe staff was wonderful
Stayed 3 nights in May 2024
Response from Ponce de León Hotel on 20 May 2024
Thank you for choosing us, we hope to see you again very soon!

8/10 Good

William

Travelled with partner
Rooms kind of small but great place to stay downtown. Everything is within walking distance.
Stayed 2 nights in May 2024
Response from Ponce de León Hotel on 19 May 2024
Hi William Gracias por hospedarte en nuestro hotel.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Ponce de Leon Hotel on 20 May 2024
Thank you for staying with us, we will continue working to improve and make each experience better for all our guests.

2/10 Terrible

Brent

Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up our first morning to bugs crawling around in my bag. I took pics and notified front desk as we decided to leave and not stay an extra night. Front desk apologized said manager would call me and never did. I tried calling and no answer. Would absolutely not recommend staying here.
Stayed 2 nights in May 2024
Response from Ponce de Leon Hotel on 20 May 2024
Good evening, Brent,We are aware of what happened and have responded to all your requests. An immediate refund was issued for the second night of your stay, and an additional discount was applied for the night you stayed at our hotel.We are committed to resolving the issue and hope to never encounter a situation like this again. It is not only a nuisance for you as our guest, but also for us, as your feedback is very important for our hotel.Once again, on behalf of all the staff at our hotel, we apologize for the inconvenience caused.

10/10 Excellent

Rafael, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
I love the fact that it is so centrally located. You can almost walk to any dining, entertainment and museum location. If not, UBER is an excellent option with a low price. On Fridays and Saturdays in the lower level club of the hotel, they have Latin nights, great for those who like to salsa, bachata, etc.. Or, one block away Goodnight John Boy will rock to the 70's music Thursday through Sunday. Highly recommended stay!!
Stayed 1 night in May 2024
Response from Ponce de León hotel on 15 May 2024
Hi Rafael Thank you for choosing us.We hope to see you very soon.

2/10 Terrible

Justin

Disliked: Property conditions & facilities
The property wasn't well maintained numerous Items throughout the hotel was broken or did not function as they should. No hot water even after letting the water run 15 minutes. Shower in the room the hot and cold water knobs sprayed water around them as you operated the valve. (More water sprayed at the valve than the shower head.) The interior smell of the hotel smells like mold and mildew with a hint of sewage in the halfways.
Stayed 1 night in May 2024
Response from Ponce de León Hotel on 12 May 2024
Hello Juntin We apologize for the inconvenience, we apologize on behalf of the hotel staff. We will take care of giving you an immediate solution to this problem.

8/10 Good

Patricia

Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 13 May 2024
Hi Patricia Thank you for staying with us.

8/10 Good

CARLA

Travelled with family
simple but pleasant, and close to everything we wanted to see
Stayed 1 night in May 2024
Response from Ponce de Leon Hotel on 10 May 2024
Hi Carla Thank you for staying at our hotel.

10/10 Excellent

Liced

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel and convince
Stayed 2 nights in May 2024
Response from Ponce de Leon Hotel on 7 May 2024
Hi Liced Thank you for staying at our hotel, we hope to see you again very soon!

10/10 Excellent

Yanling

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ponce de León on 6 May 2024
Hi Yanling Thank you for staying with us.

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
I love the friendly staff and original building!!
Stayed 1 night in Apr 2024
Response from Ponce de León on 5 May 2024
Hi Celia Thank you for staying with us. We hope to see you again very soon.

10/10 Excellent

juan e

Liked: Cleanliness, staff & service, property conditions & facilities
no parking
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, excellent. I had no complaints at all.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 2 May 2024
Hi Claudia Thank you for staying with us, we hope to see you again very soon!

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 29 Apr 2024
Thank you for staying with us.

10/10 Excellent

Ashley

Stayed 1 night in Apr 2024
Response from Ponce de León hotel on 19 May 2024
Ashley Thank you for staying at our hotel.

10/10 Excellent

Aaron, Port Aransas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i didnt really like was parking and it was not the worst.
Stayed 1 night in Apr 2024
Response from Ponce de León Hotel on 27 Apr 2024
Thank you for staying with us!

8/10 Good

Winston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very centrally located old hotel. Room had everything we needed and was clean and comfortable, but bathroom was tiny and needed a renovation- still had blue tub and sink and toilet paper roll holder was under the sink! Parking garage they use could not take the height of our vehicle so that presented an immediate problem. Elevator was very old and slow. A few times the woman on the desk staff, who appeared to be training another person, made me wait and completed her task before talking to me. She was pleasant enough, but I had a weird experience with her when I tried to check out. She said my husband had already done so earlier, to "let me sleep." My husband, in fact, had just come down the elevator with me and had walked past her, with me, and the luggage cart, leaving the cart with me and going to get vehicle. When I said no, he did not check out, she insisted he had and pointed to a stranger outside, who was not even the same race as my husband! She really should have been paying more attention to what was happening in their tiny lobby.
Stayed 2 nights in Apr 2024
Response from Ponce de León Hotel on 27 Apr 2024
Thank you for staying with us.We apologize for the inconvenience caused, we will work to improve this!

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. We went for a concert and it’s literally 2 mins away from the hotel. The hotel is pretty simple if you’re just passing through. Staff was nice and it was quiet.
Stayed 3 nights in Apr 2024
Response from Ponce de Leon Hotel on 22 Apr 2024
Joseu Thank you for rating our hotel, we hope to welcome you again very soon!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in and check out process. Room was clean. Loved the old feel to it.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 22 Apr 2024
Jeremy Thank you for staying with us, we hope to see you again very soon.

6/10 Okay

Omar

Stayed 2 nights in Apr 2024
Response from Ponce de León Hotel on 23 Apr 2024
Thank you for staying with us.Your comment and rating are very important to us.

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The electric outlets stopped working halfway through our stay. But when we asked to be moved into a different room, they promptly made the switch and provided excellent service and the transition was fine.
Stayed 2 nights in Apr 2024
Response from Ponce de León Hotel on 21 Apr 2024
Unexpected situations that can get out of our control.Everything was resolved in time.Thank you for writing a review and rating for our hotel.

6/10 Okay

Mart

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 20 Apr 2024
Thank you for taking a few minutes of your time and rating our hotel, we will continue working to improve and make our guests' stay a better experience.

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfectly located for night life and dining options. Parking was within walking distance and fairly priced.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 18 Apr 2024
Ivan We greatly appreciate your comment and rating for us.We hope to see you again very soon!Again, thank you very much.

2/10 Terrible

Tina, Boynton Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has NO convenient parking. I got little to no help finding parking when I called. It was a good shlep to the closest parking garage with all my luggage. If you are looking to stay in the middle of things it's a good choice. I wasn't a fan of the weird garage sale quality furniture in my room or the lack of any rug or soft covering on the floor. Would be fine for the young and young at heart. Not my cup of tea.
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 17 Apr 2024
Tina.We are very sorry that you had such a bad experience at our hotel.We will continue working to improve and make being a guest house a better experience.Thank you.

4/10 Poor

Sylvia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom shower doors scummy, floors needed swipt found dusty hair balls on the floors, to much light coming threw curtains, old and beat up.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 17 Apr 2024
We apologize for the inconvenience caused during your stay at our hotel, I will personally take care of knowing what happened in this room regarding cleaning.

6/10 Okay

Norbert

Travelled with partner
Liked: Staff & service
Good downtown location. Otherwise nothing special about it.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 16 Apr 2024
Hi Norberto. Thank you for taking the time and making a rating for us.

4/10 Poor

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a two star property. That says it all
Stayed 1 night in Apr 2024
Response from Ponce de León on 13 Apr 2024
Hello Ronald We are so sorry that you had a bad experience with us. We will continue to work to improve and provide all our guests with a wonderful experience.

6/10 Okay

Jose

Near pier
Stayed 2 nights in Apr 2024
Response from Ponce de Leon Hotel on 11 Apr 2024
Hi Jose. Thank you for taking the time to rate us as well as your comment.We are very grateful and will continue working to provide our guests with a better experience.Thank you

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 9 Apr 2024
Jonatan, Good Morning Thank you for taking the time to rate us, thank you for choosing us and we hope to see you again very soon.

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You cannot beat the location. You are right in city center St. Pete. It made the condition of the room, (not cleanliness, it felt clean) so much as the build/age. Very small bathroom and a smell of mold. This hotel could charge a lot more per night if they put some money in upgrading the place.
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 7 Apr 2024
VictoriaThank you for taking the time to provide a rating and review for us.We will continue working to improve and thus make our guests' stay a better experience.

10/10 Excellent

Juanita, Ruskin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just one night, wakable to shops and food. Pier
Stayed 1 night in Apr 2024
Response from Ponce de Leon Hotel on 7 Apr 2024
Juanita.Thank you for rating us.We appreciate it very much.We hope to see you again very soon.

10/10 Excellent

Owen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for being downtown and going to concerts
Stayed 1 night in Feb 2024
Response from Ponce De Leon Hotel on 4 Apr 2024
Hi OwenThat's right, we are in a privileged location.We hope to see you again very soon.Thanks for choosing us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 5 Apr 2024
Michael Thank you for choosing us, we hope to have you with us again very soon!Thank you

4/10 Poor

Sheri

Travelled with partner
Disliked: Cleanliness, staff & service
We asked for extra blankets and answered no. Asked for an ice bucket and answered no. I asked what I was supposed to use as a container. Answered your coffee cup. Very loud music started at 9 pm, and there was a nightclub around the corner of the hotel. Staff said the band would stop playing by 11 pm, they played until 3 am. On their website they warned construction was going on across the street, but no mention of a nightclub, and then lied to us about it. A kid with brown curly hair was the person we had all contact with.
Stayed 2 nights in Mar 2024
Response from Ponce De Leon Hotel on 2 Apr 2024
We are deeply sorry for all the inconveniences you have experienced during your stay at our hotel. We sincerely apologize on behalf of our entire team.We will do everything we can to ensure that our staff continue to train so that they can provide our guests with the correct information and quality service.

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in walking distance to everything fun in St. Pete. The building and rooms are old but there is plenty of room - you definitely get what you pay for, especially for the location. The staff is very friendly and checking in was easy!
Stayed 3 nights in Mar 2024
Response from Ponce De Leon Hotel on 2 Apr 2024
Hi Jamie We greatly appreciate your comment, we hope to welcome you again very soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 1 Apr 2024
We appreciate your rating.We also hope to have the opportunity to welcome you again very soon.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
No bed bug covers on bed, it felt clean in the room though- just really old. Windows open in the room for fresh air. Great location
Stayed 4 nights in Mar 2024
Response from Ponce de León Hotel on 30 Mar 2024
Hi Stephanie Thank you for your comment and rating, we will take care of verifying our rooms to verify that all our beds have covers.This will help us address each negative point directly and thus address it with a quick solution.

8/10 Good

Jay

Stayed 3 nights in Mar 2024
Response from Ponce de Leon Hotel on 16 Apr 2024
Hi Jay We greatly appreciate your rating for us.Thank you

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and exactly what I needed for the weekend. The bathroom was small but the bed was pretty comfy and soft and I usually hate hotel beds/pillows. It isn’t the bougiest of places but I would definitely recommend and stay here again
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
Shannon Thank you for choosing us, we are happy that you spent an excellent weekend at our hotel, we hope to see you again very soon.

4/10 Poor

james

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in the ideal location but is in dire need of an upgrade. Aside from the location, you're not getting what you pay for. Speed the extra couple of dollars and stay at the Hampton.
Stayed 2 nights in Feb 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
James We are very sorry that you had a bad experience at our hotel.We are currently working to improve and make sure each of our guests has an excellent experience.

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Property conditions & facilities
No property parking, had to pay to park, bad parking directions and smelled like mildew.
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
Crystal. We are extremely sorry that you had a bad experience with the parking, we have an informative notice for all our guests to see showing all the details of the parking lot that is located just a few steps from our hotel.I am very sorry that they did not give you the correct information.

8/10 Good

Cindi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place is in walking distance to everything in Downtown St. Pete. Loved it.
Stayed 1 night in Mar 2024
Response from Ponce De Leon Hotel on 25 Mar 2024
CindiThank you for choosing us, we hope to welcome you again very soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
A
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 19 Mar 2024
Hi Jim.Thank you for choosing us, we hope to see you again very soon.

8/10 Good

James, Kerrville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated hotel, no parking available at the hotel. You're on your own to find a parking space.
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 18 Mar 2024
Hi James Our hotel does not have private parking. However, we always recommend a fairly large and secure parking lot that is just a few steps away. I'm sorry you didn't get this suggestion. I will ensure that each guest receives proper information in the future.

10/10 Excellent

Jarrett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome spot
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 18 Mar 2024
Hi Jarrett We are excited to know that your experience was pleasant, we hope to see you again very soon!

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly
Stayed 1 night in Feb 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
Hi Eddy Thank you for choosing us, we hope to welcome you again very soon!

6/10 Okay

Jeffrey

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room didn’t have a working Ac unit. Staff didn’t work to fix it.
Stayed 2 nights in Mar 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
We are sorry to hear about this. We currently have an excellent cleaning and maintenance team, so reading this concerns me. Thank you for bringing it to our attention, and we will work diligently to address and improve the situation.

10/10 Excellent

anthony, Ventura

Travelled with group
Liked: Cleanliness, staff & service
TV Didn’t work verified by staff. Moved to another room.TV worked but next day couldn’t get it to work. Difficult tv system to operate Great location in downtown St. Pete at great price!
Stayed 1 night in Mar 2024
Response from Ponce de Leon Hotel on 15 Mar 2024
Hi Anthony. We are working every day to improve our TV system. We really thought that roku was a good option with easy operating access for our customers.We are very sorry that you had this problem, we will continue to improve to provide our guests with a better experience.