Thank you for your positive rating, Patricia. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I value you as guest and appreciate your 3/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Emmanuel,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Statesboro - University. A room smelling like ashtray, with a damaged lamp, among the other highlighted issues, isn't the kind of service Red Roof stands for. Please accept our sincerest apologies for the indicated encounter. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Jennifer,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Statesboro - University. You indicated that you were unsatisfied with your stay and found it to be terrible. Please consider adding additional comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear DeQuan,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the odor you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Dear Melania,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep and lack of cleanliness of the location prompting your 1/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello DeAnna,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I are saddened by your poor scoring following your recent stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Dear Jordan, Thank you for your feedback following your experience with us at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. In response to any hindrances faced, we sincerely apologize for the less-than-ideal experience. Feedback from our guest is always welcome as we strive to improve here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello Cris, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Jorge, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Statesboro - University. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Samuel,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room, the sheets and the other issues which hindered your stay. However, as it pertains to the deposit, please reach out to our front desk directly for further informationAt Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Fazeela. The staff and I at the Red Roof Inn & Suites Statesboro - University appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Cleve,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Statesboro - University. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with the area the property reside. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Dear James, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn & Suites Statesboro - University. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the possible ceiling leakage. Please accept our humblest apologies as this is nowhere near the standard we strive to uphold. Your feedback is important to us and your comments will be shared with management in an effort to address your concern. On your next stay should you need any assistance with our amenities, please speck with our front desk personnel immediately so we can take care of the issue to ensure your comfortable.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Nykol, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Statesboro - University. We are delighted to hear that you love our property as you stay with us often. We aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Valued Guest, The staff at the Red Roof Inn & Suites Statesboro - University and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Xavier,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Statesboro - University. I'm sorry to hear that your experience did not meet your expectations due to the insects you indicated you encountered, a damaged, and poor housekeeping conditions. Please accept our sincerest apologies for such poor experience.Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,RecordoRed Roof Management Rediresponse Specialist

Hi Henry,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Statesboro - University. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof Management Rediresponse Specialist

Hello Leon, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Statesboro - University and I were saddened by your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Danielle,I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the lack of cleanliness of the pillows and blankets. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Felicia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the room, the burn mark on the comforters and the other concerns you described. We recommend in the future that you report all issues to our front desk staff so that they are able to ensure that you are comfortable. We apologize for the inconvenience caused.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your review we wish you the very best in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Kayla, We at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Hello Kayla,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Kayla,We are sorry to hear your recent experience at the Red Roof Inn & Suites Statesboro - University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Anthony, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ANN & SUITES STATESBORO - UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Selena, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Jeff, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Nicole, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Byron, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Statesboro - University and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

We appreciate your comments, Danny, regarding your recent stay at the Red Roof Inn & Suites Statesboro - University. We’re very sorry you were displeased with your experience. You highlighted that the paint on the jacuzzi tub was peeling and the ceiling fan was missing a blade and didn't work. I was also disheartened to read that the front desk didn't offer you a resolution. At Red Roof, we value your business and would like to assure you that this is not reflective of our usual standards. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Jeff,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations. The situation you described regarding the unclean state of the bathtub and the condition of the sheet is truly regrettable. We are very sorry for your experience. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Thank you for your feedback, we will take this into consideration to improve our facilities.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, we do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Very truly yours, Red Roof Management

Hello Byron, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Thank you, Alisa, for the feedback about your stay at the Red Roof Inn & Suites Statesboro - University. It's great to see you enjoyed your stay, resulting in a 10/10 score. However, I was disheartened to read about the poor housekeeping you encountered, the lack of water pressure, the cracked door, along with the other listed hindrances. Please accept our apologies. To uphold our company’s high standards your encounter will be shared with management to ensure your satisfaction.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you at Red Roof in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

hello Thank you for your feedback and apologize we didn't meet your expectation.

Dear Peggy,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. It's great to hear that you found the room to be clean. However, I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the upkeep of the location, the dysfunctional coffee machine and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Andrew,We are sorry to hear your recent experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback at Red Roof.Sincerely,KamariaRed Roof ManagementRediResponse Specialist

Dear Jakarric,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had with our staff. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you, Anthony, for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Statesboro - University and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Statesboro - University and I are saddened to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Wesley,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room and the encounter you had with the staff. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hi Deborah,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn & Suites Statesboro - University. You indicated that there's room for improvement at our property, please accept our apologies for any inconvenience during your stay. At RedRoof we strive to provide guests with all the comforts of home so your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRedRoof Management Rediresponse Specialist

Thank you for taking time to review our property. I am sorry you had bad experience with us i will look into this matter as soon as possible.

Thank you for your positive feed back. Hope to see you soon

Dear Ivan,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. It's great to see that we earned your 4/5 score. However, I sincerely apologize for the encounter you had with our staff. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Dear Thomas,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described, the lack of cleanliness of the room and the other issues highlighted which hindered your stay. I will be sharing your comments with the management team in an effort to have your concerns addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Hello Isaac, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Statesboro - University and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Anton,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. It's disheartening to hear that your stay with us was less than ideal due to the indicated unclean conditions you encountered. Please know that this isn't a level of service that Red Roof stand for and will take this into consideration so that we may improve our quality.Sincerely,Recordo Rediresponse Specialist

Dear Christine,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I am sorry that your experience did not meet your expectations due to the cleanliness of the first room not being up to your standards, peeling paint in the tub you mentioned, the faulty room key, and the other highlighted issues. Nevertheless, it's good to hear that you received clean bedding and you were given a new room. I have shared your comments with management to address your concerns.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,SharmaRed Roof ManagementRediResponse Specialist

Dear Donna, I appreciate you sharing your feedback following your stay at the RED ROOF INN & SUITES STATESBORO - UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the condition of the lock you described along with the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Oshane Red Roof Management RediResponse Specialist