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Reviews of Hotel Adonis Capital

2 out of 5
Hotel Adonis Capital
Calle Cruz Verde 24, Santa Cruz de Tenerife, Tenerife

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 250 reviews" "
Rating 8 - Good. 104 out of 250 reviews" "
Rating 6 - Okay. 48 out of 250 reviews" "
Rating 4 - Poor. 14 out of 250 reviews" "
Rating 2 - Terrible. 12 out of 250 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Worst night ever!!
Overnight stay in Santa Cruz with my Wife - Hotel beds were terrible - Asked for double-Got singles and mine tipped over in the night sending me sprawling to the floor. Room was uber basic, far too hot and sweaty and the ceiling fan made next to no difference. Had to open all windows and listen to street noise all night to be able to breathe. Bathroom very tired with hairs in the bath and an absolutely useless shower. Also, bathroom window was essentially hanging off. Overall decor poor with fresh paint just brushed on over old, flaking paint, plaster. Terrible night and in no way would I recommend this hotel to anyone.
Stayed 1 night in May 2023
Response from Iris on 25 May 2023
Dear Peter, Thank you for your time and for sharing your opinion with us, we apologize for all the inconvenieces, we note all and we regret not having been able to meet your expectations. Iris Cruz. Adonis City Hotels.

8/10 Good

Edmund

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all good for this price , nice stuff , clean , internet was weak
Stayed 7 nights in Mar 2023
Response from La dirección. Adonis City Hotels. on 23 Apr 2023
Dear guests,Thank you very much for having chosen Adonis City Hotels to expend you holidays and for your nice review.We hope to welcome you again at Adonis City Hotels. Kind regards.

4/10 Poor

Roger

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small rooms, very noisy, hot and stuffy
Very very noisy! On Saturday night we were unable to even consider going to sleep before 1am. No view to speak of. The room was very small with very little workspace for luggage. On the plus side it was clean and the staff friendly. Nice location being in the city centre.
Stayed 6 nights in Jan 2023

4/10 Poor

Cecilia Jayne

Stayed 1 night in Jan 2023

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Response from iris on 29 Nov 2023
Estimado Gerard, Muchas gracias por su valoración.Iris CruzAdonis City Hotels

8/10 Good

Ab, Hove

Liked: Cleanliness, staff & service, amenities
The room was fine
Response from Adonis City Hotels on 5 Jan 2023
Dear guests,Thank you very much for having chosen Adonis Capital Hotel to expend you holidays and for your nice review.We hope to welcome you again at Adonis City Hotels.Kind regards,

10/10 Excellent

J M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful
Very helpful staff
Stayed 1 night in Dec 2022
Response from Iris on 21 Dec 2022
Thank you very much for your assessment, we are very grateful that you have shared it with us and we have passed it on to our entire work team.Best regards. Iris CruzAdonis City Hotels.

8/10 Good

Massimiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a better room due to an IT issue
Stayed 2 nights in Oct 2022
Response from Iris on 20 Oct 2022
Dear Mr. Massimiliano, Thank you very much for your assessment, I hope to see you soon again.Best regardsIris CruzAdonis City Hotels

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodation in a really hot loud room but at least there was a fan. The window opened onto a square shaft which had slamming unattended windows with the thankful breeze that went straight down for 8 stories. Some rooms appeared to have balconies but maybe not through Expedia. It was pretty scary having the window open as it was at waist height and close to the bed. The area right near the hotel is at the heart of the old city which is spectacular!!! If you don’t mind a non air con room , I guarantee you will love the location in probably the the most compact old beautiful city that I have ever been in.
Stayed 1 night in Sep 2022
Response from Iris on 26 Sept 2022
Dear David,Thank you very much for your assessment. We have taken note of your observations and we have transmitted it to our management team so that they can take the appropriate corrective measures, we hope to welcome you again soon.Best regards,Iris CruzAdonis City Hotels

8/10 Good

Oana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Val, Leicester

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We were supposed to stay at adonis capital but were sent over to adonis plaza. It was ok. No restaraunt open in hotel for buffet breakfast so were sent to a local cafe for a coffee and toastie !!?? All in all a bìt disappointing.
Stayed 1 night in Jul 2020

10/10 Excellent

Ron, London

Liked: Cleanliness, staff & service
Better than most 2 star hotels and perhaps even better than some 3 star. Perfect central location near everything and the bonus was the breakfast buffet. Larger than expected bed and bathroom but bring your own shampoo.
Stayed 1 night in Feb 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location clean and safe
Enjoyed a nice stay breakfast buffet every morning very reasonable.You can store your luggage free the day you leave. Very good if you are waiting on a ferry. Great shopping and cafe style resturants
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Dec 2019

8/10 Good

Steven

Disliked: Room comfort
Good location
Centrally located in down town Santa cruz. The hotel is a bit tired but room were large and the view from the balcony brilliant.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Good location for a few days stay. Basic hotel and clean room.
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Chic in its own way . But every time anyone left a room everyone was awake.. soundproofing and quiet close doors required
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value, great breakfast.
The price of this hotel was amazing, considering you were in the centre of a capital city, perfect location for sightseeing, overnighter for a cruise and all tourist attractions in the north of the Island. Also, you are so close to the bus and tram lines if you want to travel further afield. The room was fine, good size, large bed (could have done with more pillows!), had top floor in hotel which had a large terrace overlooking the city, port and sea. The bathroom was huge which had a shower in a bath. The shower could do with updating. Breakfast was great, quite surprising, such variety. Not sure if hotel is suitable for people with limited mobility. The breakfast room was at top of hotel and you had to walk up the last flight. Also, our room had quite a deep step to get on the terrace. We booked another night as we enjoyed hotel so much.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, close to Port for Cruises and coneccion to other Islands People very helpful. Any help requested was fulfilled. Really nice and educated people. Breakfast. A lot of to choose Good Price
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
amazing breakfast!. the room were sooooo cold should have heaters...
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Great location - terrible breakfast service
Hotel checkin opened at noon, we weren't allowed in room until 3pm. People were doing construction on the entry way throughout our visit. The breakfast buffet area also accommodates their hotel from across the street. It is a madhouse in there, no plates/silverwear, no cups, one day there was no food (still had an hour left of breakfast service) and a massive line of people, not enough tables. Would not recommend the breakfast service at all. Location is good. About a 15 minute walk from the main bus station if arriving by public transport. Right in the downtown, 3 blocks from the water. Great location. If staying here during Carnival, they have a huge sound stage outside the hotel and the music goes until 6am some nights. Be warned!
Stayed 3 nights in Mar 2019

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in the centre of Santa Cruz
Hotel Adonis Capital is a no frills hotel in a very convenient location within the centre of Santa Cruz. The room and bathroom are spacious, clean and functional. The bed is large and comfortable and we had a fridge in the room. We also had a large balcony that overlooked the main square and we could see the sea. The price was very reasonable and the hotel is within walking distance of the Santa Cruz ferry terminal. We also walked to all the main museums, churches and places of interest
Stayed 3 nights in Feb 2019

8/10 Good

Antonia, London, gb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel in the centre of Santa Cruz, perfect!
Stayed 7 nights in Jan 2019

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place.
Everything was very good. The room was great. The location was in the middle of where you want to be. The staff was great. And the breakfast was all that you could want. Because of its great location, it was a little noisy until about 11 at night. The activities in the square were great entertainment. You might want to bring earplugs if you want to sleep before 11 PM McDonalds located in the same building.
Stayed 11 nights in Dec 2018
Response from Hotel Adonis Capital** on 18 Dec 2018
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2018

8/10 Good

Tova

Liked: Cleanliness, staff & service
Very central location. Can walk to all important sights. Close to underground parking facilities. No real aircon, only a fan with timer of max 60 min. so challenging if hot season.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great value for money, pleasant staff, excellent location and decent breakfast

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, in a great location, with a lovely buffet breakfast on top floor. Only complaint I have is that our room 405 was directly opposite the housekeepers linen store, & a delivery was made every morning, including weekends, around 6.30-7.30. Doors are v.thin & every bang, thump & lift door could be heard. Otherwise, lovely hotel, in great location!
Response from La dirección on 17 May 2018
Dear client, Thank you for your feedback.

4/10 Poor

Manu, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
Once you arrive at the hotel, you need to ask for the parking in case you have a car. At the reception they will tell you that you need to pay extra 10.00€ per night just for the car park but no worries, there are a lot of free parking so don’t bother paying out all that money. The hotel wasn’t brilliant. If you have a room without a balcony, what you will see will be a white wall once you open the window and if you do have a balcony, you will face the plaza. We didn’t have a balcony so the white wall was a bad surprise for us.
Stayed 8 nights in Mar 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient position
Stayed 1 night in Mar 2018

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big comfy rooms
Lovely big room with a small balcony which overlooks the square. Of course that isn't good when people are singing outside in the wee hours. Breakfast had a good choice of items. Beds were comfortable as was the room itself. TV didn't have any English language channels but if the weather is nice you'll be out and about anyways. Can't really think of anything bad to say about this property and we would stay here again. Area around had loads of shopping and cafes.
Stayed 2 nights in Feb 2018

6/10 Okay

Ruth

Liked: Cleanliness
Basic Budget Hotel
If you are on a budget and are fine with a very basic hotel, this hotel will meet your needs. The rooms are small but clean. Hotel is in a great location, very close to the Pedestrian Shopping Mall and is within walking distance of the Port Cruise Terminal. There are many cafes and restaurants nearby.
Stayed 2 nights in Jan 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, everything was great and not a single complaint
Stayed 3 nights in Jan 2018

8/10 Good

Roger, North west England

Liked: Cleanliness, staff & service, room comfort
Overall very good, but uneven
The bed was great, which is surely the most important thing. But the shower was terrible - a dribble rather than a spray. And the WiFi was unusable - mostly it would not respond, and when it did respond it took minutes to load a simple web page. The soundproofing was excellent, and the noise from the plaza did not trouble us at night, even when there was amplified sound down there. Overall value for money was very good too. The breakfast was one of the best hotel breakfasts I've had, with so many fresh fruits - banana, pear, papaya, kiwi, apples, kaki, melon, etc. Plenty of (Spanish) cereals, meats, eggs, pastries, etc. It's just a pity that the coffee from the machine was rather poor. Some rooms have balconies; ours didn't. A few rooms only overlook an internal lightwell, fortunately ours wasn't one of those.
Stayed 5 nights in Jan 2018

8/10 Good

Shaw

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

6/10 Okay

Pail , Devon UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Last minute booking
This was a necessary stay rather than a pleasure due to my fathers I’ll health, therefore cost was a major consideration, it was cheap comfortable and clean
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to restaurants and the bus line.
We enjoyed the hospitality of the hotel receptionist, cleaners, and cafe waitress. The street noise was bothersome at night for sleeping. The combination of going on 2 lifts to get to our room was a bit confusing, because 2 buildings are connected.
Stayed 5 nights in Oct 2017

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was closed for repair walked arou d for 3hrs looking for the other recommended hotel when found the receptionist was very roude and tried to give us 2singles then was given a smoking damp room with damp in bathroom hotelpelinor Why is the hotel still on site when still closed
Stayed 1 night in Sep 2017

6/10 Okay

andrew

one way streets
Poor nearby free parking

8/10 Good

RA, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, helpful staff
Very helpful staff, especially those on reception. Central location was useful, especially with a tourist information kiosk only a few steps away. Brown tile decoration was a bit startling and could do with bedside lights, but bed (memory foam mattress) was comfortable and room was clean. Overall, a nice hotel, good location and friendly staff. Would definitely stay there again

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Conveniently located city centre budget hotel
Good points: - Easy to find. - Competitively priced for a city centre hotel. - Friendly, multilingual staff. - Good (inclusive) WiFi. - Good views from the breakfast room on the 8th floor. - Breakfast buffet was better than I was expecting from the photos...although be careful when walking round the corner near the cakes! - I didn't notice too much street noise which was a surprise (I was in a room a few floors above the entrance). Not so good points: - I didn't sleep that well in here for some reason. I think it may have been noise from other floors but I can't put my finger on it. - My room was a strange design. It seemed as though a lot of space had been given over to the hallway for no obvious reason. Also, all the light switches were located by the entrance door. Initially, this meant that I had to walk across the room in the dark when I wanted to go to sleep...until I worked out you could leave the bathroom light on, turn the other three lights off and then turn the bathroom light off from nearer the bed! - The TV said 'no signal'; this was not a priority for me and I'm sure the hotel staff would have done something about it if I had asked. - There was a safe in the room but the hotel had yet to receive the keys for it. - There was a bit of confusion about whether breakfast was included. This was resolved by the waitress after she made a phone call. Overall, a competitively priced city centre hotel that is well located to allow exploration of the city.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, conveniently located
Located in the middle of the city, it is nevertheless quiet, especially the interior rooms. Rooms themselves are clean and in good condition. The breakfast buffet is basic, but tasty and inexpensive.

6/10 Okay

Andrea, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great little hotel, the location couldn't be better, right on the main square and the room we had, looking it, was very quiet too. Good views of the city from the top floors, e.g. from the breakfast room on the 9th.

8/10 Good

Shaun, good

good
good

6/10 Okay

Shaun, good

good
good