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Nowhere closer to be by Tokyo Station as it is right there. Easy to travel around from this location. Room amenities were on par and the hotel was very quiet.
This was such a convenient location, right at the exit from Tokyo station.
It was beautiful and clean inside, and the room was on the larger size by Tokyo standards, with a great view of the city.
The staff were very helpful, even when booking a taxi for 5am pickup. We had a very pleasant stay here.
Great location for Tokyo Station, easy access to Shinkansen and hundreds of shops. Service excellent.
Bar & restaurant were closed when we checked in at 9.30pm so went across the square to the Shangri-La, but could just as easily have gone back into the station.
Peter
Stayed 1 night in Apr 2024
8/10 Good
John
Travelled with family
24 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
This property has great location but suffer from bad cleaning jobs
When I check in to my room
I find a dirty coffee table
I have to clean it before I can use it
Amazing view of the city, courteous and friendly staff. Breakfast buffet was average. The best part is that it’s right next to the train station! The price is not bad for what you get. The room is small and the bathroom needs an update
The building reception is hard to find the elevator to get to it. The remote is hard to navigate and the channels are not catered to foreigners. Nothing to watch at night. The room is a little small but the staff is very friendly and welcoming.
Simply a great hotel, not to be confused with the Marunouchi hotel which we also stayed at.
It is right above the station, great views since guest rooms start at floor 27 onwards. They even give you a brochure in the room to detail all the buildings in your room view. Absolutely beautiful hotel tbh.
Everything else is fairly standard, lovely japanese amenities and super helpful and friendly staff.
Easy access to Tokyo station. Room is a bit cramped compared to another hotel we stayed in Asakusa.
Not so welcoming as I saw other customers being greeted personally on walking in to the lobby by reception staff. Maybe because I was on holiday and had family that I wasn’t very welcome in a business hotel.
I guess the only thing I would like to comment on is the size of the room. It definitely is much smaller comparing to what you see on the website.
With that said…. everything is very clean and you definitely have everything you need for comfortable stay. Only in miniature….:)
Staff was friendly and very helpful. Rooms clean, however a bit small. You could only open one luggage at a time, but small rooms seem to be common in Japan.
My wife and I stayed at this property for 7 days and we enjoyed every minute of our stay.
The front desk staff were superb. Helpful in every way. The room was clean and well designed. Small, but it's Tokyo, so that was expected. Coin laundry was available on the same floor as the reception area. The restaurant buffet breakfast wasn't worth the price. I would pass on it. Airport shuttle bus drop off is around the corner. Shopping/restaurants are a quick walk right out the front door. We had a great stay.
Great hotel with excellent service and helpful staff. Best location for travel and riding on subway. Away from crowds located on higher floors of building.