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Reviews of Sandman Signature Mississauga Hotel

4 out of 5
Sandman Signature Mississauga Hotel
5400 Dixie Rd, Mississauga, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 1443 out of 2797 reviews" "
Rating 8 - Good. 723 out of 2797 reviews" "
Rating 6 - Okay. 321 out of 2797 reviews" "
Rating 4 - Poor. 170 out of 2797 reviews" "
Rating 2 - Terrible. 140 out of 2797 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

CHI CHONG ROSA

No comments
Stayed 1 night in May 2024
Response from Guest Service Agent on 23 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
See above filter selections
Stayed 1 night in May 2024
Response from Front Desk on 22 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness
Disliked: Amenities
Dingy walls and doors…rooms need a paint job. Was very clean though.
Stayed 3 nights in May 2024
Response from Guest Service Manager on 21 May 2024
Hello Danielle, thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Old and unkept, windows leak, ledges in disrepair, smells moldy and funky. Way overpriced for what it is. The admins must spend alot of time entering fake reviews to keep their score so high…
Stayed 1 night in May 2024
Response from Guest Service Agent on 21 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review. I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is fantastic. He was very accommodating. We had an issue with our room and he fixed it immediately and was very generous to make up for it. Thank you Sandman. We will be back.
Stayed 2 nights in May 2024
Response from Guest Service Manager on 20 May 2024
Hello Kayla, thank you so much for your kind words and we are delighted to hear that our manager Prince was so accommodating and helped you. We hope to see you again soon. Sandman Hotel Group

10/10 Excellent

Tammy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I usually love this hotel but not impressed woth the water slide being shut down, due to "covid" and also , i didnt like that if we wanted your room cleaned you had to put the sign out by 10 am and they didnt have enough coffee in the lobby.
Stayed 3 nights in May 2024
Response from Guest Service Manager on 20 May 2024
Hello Tammy, thank you for taking the time to write a review. Our waterslide was closed initially due to covid but since it was closed for 2 years. It has caused breakage and structural issues which aren't easily fixable. We are currently working on a solution to get that resolved. Thank you for your patience. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Natalie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazingly, beautiful, clean and welcoming property. The room was like have I my own little apartment. Everything was clean, updated, and just to my liking. And don’t get me started about the cost. What an amazing value.
Stayed 1 night in May 2024
Response from Guest Service Manager on 20 May 2024
Hello Natalie, thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review. We are happy that you enjoyed your stay with us and appreciate the excellent review. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

4/10 Poor

Gurtej

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated ,room are dark Did not have any water bottles in room . Room service never refill coffe stations in room Hot water is burning 🔥 hot .its is easy for kids to get burn
Stayed 4 nights in May 2024
Response from Guest Service Manager on 20 May 2024
Hello Gurtej, thank you for taking the time to leave us a review. We apologize for the inconvenience and not meeting the expectations. We do not offer complimentary water bottles in the room but do have multiple vending machines in the hotel. We do not have daily room service but in room amenities can be requested anytime of the day/night. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities
Stayed 1 night in May 2024
Response from Front Desk on 19 May 2024
Dear Keri,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us and appreciate the excellent review. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ended up returning the next night. Great location and affordable with great amenities.
Stayed 1 night in May 2024
Response from Front Desk on 19 May 2024
Dear Keri,Thank you for choosing to stay at the Sandman Signature Mississauga.We are happy that you enjoyed your stay with us and are elated to get the feedback. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Min, Elmhurst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large and clean room, a nice choice for stay in airport area
Stayed 4 nights in May 2024
Response from Front Desk on 19 May 2024
Dear Min,Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and hope to welcome you back in the future.Sandman Hotel Group

10/10 Excellent

benazir

Liked: Cleanliness, staff & service, property conditions & facilities
My first time staying in here , very clean friendly staff Rosetta was very helpful . Definitely coming back .
Stayed 1 night in May 2024
Response from Guest Service Manager on 21 May 2024
Hello Benazir, thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us. We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Ingrid

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Service was great! Location was very convenient with airport shuttle. Room was very dark and I felt it needed some upgrades. Overall good stay
Stayed 1 night in May 2024
Response from Front Desk on 19 May 2024
Dear Ingrid,Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and will be looking into any issues you faced.We apologize, and thank you again for staying with us.Sandman Hotel Group

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Service Agent on 17 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Riswan

Stayed 1 night in May 2024
Response from Front Desk on 17 May 2024
Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.Sandman Hotel Group

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter like the pool
Stayed 1 night in May 2024
Response from Front Desk on 15 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Manny

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked specifically for the shuttle and park and fly. When we arrived at the airport after a long day of travel they told us we would habe to wait an hour and a half for a shuttle. We ended up paying a taxi an insane fare four our 15 minute ride to the hotel to pick up our car. Unacceptable.
Stayed 1 night in Apr 2024
Response from Front Desk on 15 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Truth

Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk on 16 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Clean room
Stayed 2 nights in May 2024
Response from Front Desk on 14 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Peter, Mississauga

Liked: Staff & service, amenities, property conditions & facilities
The only issue I had was the room smell mouldy and damp.
Stayed 1 night in May 2024
Response from Front Desk on 14 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Kind and the check in was hassle free
Stayed 1 night in May 2024
Response from Guest Service Agent on 14 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Ashlee

Liked: Cleanliness, staff & service, amenities
Pool and hot tub were great. We really liked the sitting room with pull out couch.
Stayed 1 night in May 2024
Response from Guest Service Agent on 13 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel while waiting for our flight at a Yyz.
Stayed 1 night in May 2024
Response from Sandman Hotel group on 13 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

2/10 Terrible

Terrance

Liked: Cleanliness
Disliked: Staff & service
I have little to like about this property. Last night of a wonderful family (4 seniors, 2 middle age and 3 kids) vacation, Easter Monday at this property was severely impacted by the rude front desk and lounge staff. Ended up at their Denny’s and finally met a server with a smile and willingness to serve.
Stayed 1 night in Mar 2024
Response from Front Desk on 12 May 2024
Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future.

8/10 Good

Trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Close to the airport. Free Shuttle to the airport 😁👍
Stayed 1 night in May 2024
Response from Front Desk on 12 May 2024
Dear Valued Guest,Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.Sandman Hotel Group

4/10 Poor

Stephanie

Travelled with family
Liked: Amenities
There was a staple sticking out of the bed frame that cut my toe and nothing was done about it. Unacceptable!! I found garbage on the floor and the phone beside the bed wasn’t working. The jacuzzi was dirty and also, the pictures show a huge water slide in the pool and it’s out of commission which is a huge disappointment and it was so full of kids that kept invading our space.
Stayed 2 nights in May 2024
Response from Front Desk on 12 May 2024
Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport. Shuttle included
Stayed 1 night in May 2024
Response from Front Desk on 11 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Alexandre

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay definitely enjoyed the few days we spent here
Stayed 3 nights in May 2024
Response from Guest service agent on 11 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Front Desk on 12 May 2024
Dear Valued Guest,Thank you for staying with us at the Sandman Signature Hotel and taking the time to tell us about your stay.We are happy that you enjoyed your stay with us and our staff took good care of you. Thank you again for staying with us and we hope to welcome you back in the future.Sandman Hotel Group

4/10 Poor

Gregg

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property should be called " blandman" it had the potential to be great but many if not all the intriguing services half worked or didn't work at all. The pool has a water slide that is not in use, the jets in the tub sound sound like a gurgling stomach, vanity mirror light did not work, the rain fall shower head did not work, and the water took forever to warm up, plus I'm quite certain there were blood stains on the bathroom wall and ripped robes for the Jacuzzi suite. Like I said all the makings for a great stay but ultimately fell short.
Stayed 1 night in May 2024
Response from Guest service agent on 11 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

8/10 Good

Caitlin, Surrey

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall the stay was fine. There were a few details that were a bit surprising for a 4 star hotel, such as the mirror looking like it was bulging out in one spot and there was some dirt in the room. Also, be aware the ceilings in the parkade are pretty low, so be careful of that if you’re in an SUV. A safety concern is that there are absolutely no life jackets provided for the pool and the pool is unsupervised with no on duty life guard, so please be careful and safe and don’t swim alone. The water slide is also non functional.
Stayed 1 night in May 2024
Response from Guest Service Agent on 10 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

8/10 Good

Claire

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable and the room was spacious. The hot/cold water was finicky and the shower a bit leaky, but everything else was great.
Stayed 2 nights in May 2024
Response from Front Desk on 8 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Joline, Thunder Bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, the rooms were clean.
Stayed 2 nights in May 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the hotel and staff were great. The only thing that we noticed that was odd was the darkness of the decor including rugs. The Denny’s that was part of the hotel was also dark that is not well lit and in browns. Other than that our stay was very nice.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Rodin

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The pictures look nice. But the property is not great. The parking is very limited and the parking garage looks like I hasn't been maintained in years. We stayed in a 2 queen 1 pull out sofa room, and it was ok . decent size but nothing mind blowing. Not the hotel I was expecting. It's just average.
Stayed 1 night in May 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Employees are gentle and helpful
Stayed 1 night in May 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Delina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice especially for the price.
Stayed 1 night in May 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in May 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

El Amine

Travelled with family
Liked: Cleanliness, staff & service
The air conditioning is noisy, I couldn’t sleep all night, the fact that you can’t control the temperature in the room or turn it off when needed made it worst, the Jacuzzi wasn’t properly cleaned.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group

10/10 Excellent

Donald

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, quiet, friendly staff.
Stayed 1 night in Apr 2024
Response from Guest Service Agent on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The room was bit worn, stains on the carpet, torn wallpaper and bulges in the wall. No thermostat in the the suite was a bummer too. Overall I liked the suite though it had a kitchenette and there was ample space and no noise whatsoever.
Stayed 2 nights in May 2024
Response from Guest Service Agent on 7 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very clean and quiet
Stayed 1 night in May 2024
Response from Guest Service Agent on 3 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Marcel

Stayed 1 night in Apr 2024
Response from Front Desk on 23 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

10/10 Excellent

Hakim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Manager was great but the staff that it was in the first for checking as Prabvhot was rude and not helpful she didn’t call the manager when i need to speak to her but the Manager Marium was great
Stayed 1 night in May 2024
Response from Guest Service Agent on 2 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to rate us.We hope to welcome you back in the future. Thanks again, Sandman Hotel Group

6/10 Okay

Mike

Travelled with family
Liked: Staff & service, amenities
Shuttle service to airport wasn’t ideal. I had contacted the hotel to arrange shuttle to the airport only to find out it was first come first serve once you check in 3 of our group had to arrange a taxi $35 while the other 3 got remaining spots on the shuttle
Stayed 1 night in Apr 2024
Response from Guest Service Agent on 1 May 2024
Dear Valued Guest,Thank you for choosing to stay at the Sandman Signature Mississauga and taking the time to write a review.We are happy that you enjoyed your stay with us.I want to sincerely apologize for the issues you faced. Please know we will be looking into these issues and doing our best to have them rectified as soon as possible. We hope to welcome you back in the future. Sandman Hotel Group