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Reviews of Sea Shell Palms

2.5 out of 5
Sea Shell Palms
Pompano Bay, Tower Isle, St Mary, Ocho Rios, Tower Isle

Reviews

8.2

Very good

Rating 10 - Excellent. 40 out of 81 reviews" "
Rating 8 - Good. 25 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 7 out of 81 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

barbara

Stayed 2 nights in May 2024

8/10 Good

Shanyka

Travelled with partner
Liked: Cleanliness, staff & service
Although the property is under reservation the rest of the property is beautiful especially the garden areas. Can't wait for the pool and jacuzzi to be ready in the next few months.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is secluded but does have quick and easy access to restaurant, supermarkets and shopping.
Stayed 1 night in Apr 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room and tv
Stayed 1 night in Apr 2024

8/10 Good

Keneson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing overall. Excellent room and service
Stayed 1 night in Apr 2024

10/10 Excellent

Keneson

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, the room was cozy and nice. There was some refreshments in the room for our convenience. Our time spent was great. Thanks sea shells
Stayed 1 night in Apr 2024

6/10 Okay

Beverley

Bed and Breakfast...tvs.. no instructions ...
Stayed 2 nights in Mar 2024

4/10 Poor

Dudley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant, no tv service, Wi-Fi did not work. Boring.
Stayed 1 night in Mar 2024

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was very secure. Staff was extremely helpful.
Stayed 7 nights in Mar 2024

10/10 Excellent

Shaneka

Liked: Staff & service, amenities, property conditions & facilities
It was a very pleasant experience. The security guard did a great job helping me get checked in. He suggested sugar pot beach which I really liked. The apartment was clean and spacious. My choice of Jamaican style Breakfast (mackerel run dung) was excellent
Stayed 1 night in Mar 2024

8/10 Good

Samantha

Stayed 1 night in Mar 2024

6/10 Okay

Hortense

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023
Response from Sea Shell Palms on 14 Jan 2024
Hi Hortense,Thank you for your rating.

2/10 Terrible

Paulette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sea Shell Palms on 14 Jan 2024
Hi Paulette,Thank you for your rating.

4/10 Poor

Rohan

Travelled with partner
Disliked: Amenities
Stayed 2 nights in Dec 2023
Response from Sea Shell Palms on 14 Jan 2024
Hi Rohan,Thank you for your rating.

2/10 Terrible

Frederick

Stayed 4 nights in Nov 2023
Response from Sea Shell Palms on 14 Jan 2024
Hi Frederick,Thank you for your rating.

10/10 Excellent

Lawrence

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money for my short stay need. Checkin staff and security were very personable and engaging. Would definitely recommend to others
Stayed 1 night in Nov 2023
Response from Sea Shell Palms on 8 Dec 2023
Hi Lawrence,Thank you so much for your review.We're elated to know that you find our accommodation to be valuable and our staff to be very welcoming. Your recommendation would mean the world to us. We look forward to welcoming you back again soon!

8/10 Good

felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Corwin, Sugarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is pretty quiet and rooms are clean .
Stayed 1 night in Jul 2023

10/10 Excellent

Corwin, Sugarland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet and clean and has security 24hrs .
Stayed 2 nights in Jul 2023

2/10 Terrible

Raymond

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe beer bottles every were staff unprofessional.
Stayed 4 nights in Jul 2023

8/10 Good

Carl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and quiet but the sign for the hotel needs to be more visible
Stayed 2 nights in Jun 2023

10/10 Excellent

angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and quite. Everything was great. Will ret
Stayed 2 nights in Jun 2023

8/10 Good

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was warm and welcoming, big up Patrick and Mr Green.
Stayed 7 nights in Jun 2023

8/10 Good

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay! Definitely would stay there again. Only issue we had was with our door. Definitely recommend.
Stayed 2 nights in Jun 2023

8/10 Good

holger

Stayed 1 night in May 2023
Response from Sea Shell Palms on 1 Jun 2023
Hi Holger, thank you so much for taking the time to doing a review. We hope to see you again soon.

8/10 Good

Earl

Liked: Cleanliness, staff & service
Chef took personal interest in meals and served rooms himself
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
It was far away from anything would need a taxi for almost everything
Stayed 4 nights in Apr 2023

10/10 Excellent

Princess

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was amazing stay. The staff was great and friendly big up the security guy. The place is clean and neat but just need a little upgrade with the gardening. Will definitely stay here again. The breakfast was very good.
Stayed 1 night in Apr 2023

4/10 Poor

Emmanuel

Liked: Cleanliness
Disliked: Staff & service, amenities
Quiet… too quiet!
Stayed 3 nights in Apr 2023

10/10 Excellent

Roslyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All good! Security staff is friendly.
Stayed 10 nights in Apr 2023

10/10 Excellent

Shushana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 1 night in Mar 2023
Response from Front desk on 25 Mar 2023
We are very thankful that you took the time to review our hotel. It is a joy to know that you pleasure with our accommodation and services rendered. It was a pleasure hosting you and we look forward for your speedy seturn. Best regards,Sea Shell Palms

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really professional
Stayed 4 nights in Mar 2023

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service
Good experience “ some small issues…… however overall not too bad,
Stayed 2 nights in Mar 2023

2/10 Terrible

Schenique

Stayed 3 nights in Mar 2023

10/10 Excellent

Norval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Tasha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean pleasant staff members breakfast was great traditional Jamaican Breakfast
Stayed 3 nights in Feb 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a B&B. Phone a local number, have a choice of three local breakfast dishes, delivered to your room in disposable containers. You have no view of what you are getting and can only hope and pray it’s safe and edible. My wife, a Trinidadian, living in the UK thought it was wonderful.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sea Shell Palms
Checked in late but the security person had all our info and got us settled in. He then sent someone to see us about getting something to eat. Only thing bad about the room was that the beds were hard.
Stayed 1 night in Feb 2023

8/10 Good

Johnoy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like the breakfast service
Stayed 7 nights in Feb 2023

10/10 Excellent

Richardo

Stayed 3 nights in Jan 2023

10/10 Excellent

Lisa M

Stayed 4 nights in Jan 2023

2/10 Terrible

Hallie

10/10 Excellent

Keneil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Gillyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Richardo

Stayed 2 nights in Jan 2023
Response from Sea Shell Palms on 15 Jan 2023
Richard we truly appreciate you taking the time out to do a review of your stay with us.It was our pleasure hosting you and look forward for hosting you again.

10/10 Excellent

Ravee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for two nights and it was great. Staff are amazing, very helpful and friendly. I had a very yummy breakfast each morning too that was included.
Response from Sea Shell Palms on 15 Jan 2023
Hi Ravee, it was a pleasure hanging you for the two nights and we are delighted to know you enjoyed the breakfast. We hope to see you again soon.

10/10 Excellent

Ravee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a good price. Staff are super friendly.
Stayed 1 night in Jan 2023

10/10 Excellent

Courtney

Stayed 1 night in Jan 2023

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation, outstanding breakfast and wonderful, hospitable staff. Good value for the money. Looking forward to returning at my earliest opportunity. There was nothing to dislike.