Deluxe Double Room, 1 Bedroom
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Reviews of Cardiff Arms Bistro and Hotel

2.5 out of 5
Cardiff Arms Bistro and Hotel
Bute St, Treorchy, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 51 reviews" "
Rating 8 - Good. 12 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John, Llanfyllin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

RICHARD, Bridlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice place, great staff & the manager was a nice guy. Will definitely be back & plan to also bring some of my customers
Stayed 1 night in Feb 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly competent staff & great rooms with lovely extras :)
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 2 nights over Christmas
Visiting girlfriend for Christmas from Dorset. I’m 6’ 3’’ bed was wide and long-for a singleroom. 👍👍👍
Stayed 2 nights in Dec 2023

10/10 Excellent

Annharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice rooms really friendly and clean would definitely stay again
Stayed 1 night in Dec 2023

6/10 Okay

Gerwyn

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

S

Stayed 1 night in Nov 2023

10/10 Excellent

James

Lovely clean room. Staff were lovely great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tonypandy work trip.
Great place to stay. Very surprised at how nice the hotel was. Restaurant and bar excellent. Staff very helpful and friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay. Hotel is relatively basic but well designed, clean, modern and comfortable in a great location for the Brecon Beacons area or Cardiff. Really handy having a pub / restaurant on site too but there’s plenty of places to shop or buy food on the high street . Staff were all really friendly and helpful. Only minor issue was click-and-collect food feature was not working and shower tray leaked a little but other than that a great value stay. Would definitely return.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel/bistro, the way they’ve used the space in the rooms so well, such comfortable beds and they thought of everything that you’d need during your stay! Will definitely be back. Thankyou
Stayed 1 night in Oct 2023

10/10 Excellent

Kizito

Stayed 4 nights in Oct 2023

2/10 Terrible

Patience

Travelled with group
Disliked: Cleanliness, staff & service
Gobsmacked!!!
Toilet had left over pee not flushed, ?cleaned☹️ Free breakfast was Greggs vouchers Noise block ear muffs....poor quality, didnt do the job as they kept popping out. Windows not double glazed, could count cars that went past.
Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a nice street. Nice bar and restaurant. Excellent value for money.
Stayed 2 nights in Oct 2023
Response from Bistro Team on 20 Oct 2023
Thank you for your kind review, we are glad you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bistro Team on 20 Oct 2023
Thank you for your kind review, we are glad you enjoyed your stay.

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from Mark Rimmer on 3 Oct 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

10/10 Excellent

Brian

Stayed 1 night in Sep 2023
Response from Mark Rimmer on 3 Oct 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

10/10 Excellent

M

Stayed 1 night in Sep 2023
Response from Team Bistro on 13 Sept 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesDarren SummersAssistant Manager

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will be back
i had a really nice stay,the room was lovely and comfortable with little extras (water,biscuits) the bar itself was very nice so was the food. the staff were very accomodating from the bar staff to the cleaners and the maintenance man
Stayed 3 nights in Aug 2023
Response from Mark on 29 Aug 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

10/10 Excellent

ray

Stayed 1 night in Aug 2023
Response from Mark Rimmer on 3 Oct 2023
Dear Guest,We would like to thank you for the time spent for sharing your experience with us.We are really happy to see that your stay met your expectations.We take note about your comments that helps us to improve and also we will inform to our colleagues about your feedback.We hope to see you soon here in the futureBest wishesMark RimmerGeneral Manager

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Mark Rimmer on 23 Aug 2023
Dear Philip, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Good

Shehi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the Deluxe double room. Initially there was a problem with the booking but the manager or owner who was there was kind enough to fix it and still give us the room we had booked. Nice location, spacious room, you won't be disappointed.
Stayed 2 nights in Aug 2023
Response from Mark Rimmer on 23 Aug 2023
Dear Shehi, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sadly despite this property being spotlessly clean and excellent value we just cant recommended it. We had told the staff we had a very long journey to Treorchy for an funeral the next day. The room was directly over the bar and outside drinking area and we couldnt get to sleep until after 11.30pm. Although not the Pubs fault the heavy traffic started outside at 5am , and after trying to sleep on two very uncomfortable mattresses we left the Bistro exhausted. Few things to note the place is not disabled friendly due to the rooms all being upstairs again i did mention mobility problems to the manager after booking the room but no comments were made to me advising about the stairs to the rooms. Sadly as this could be a fantastic place the location and noise from the pub prevents us from visiting again . But full praise to the owners for putting together great budget rooms which included a great range of tea/ coffee / water and toiletries . If you dont mind noise its fantastic value and a brilliant price .
Stayed 1 night in Aug 2023

8/10 Good

Simon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great little spot, handy for the hills
Looks to be a recently modernised pub/ hotel, which has been done well. Staff are super friendly and accommodating and the rooms are well fitted out. Our room was right above the pub and front door, on the main road, which was ok for us, but might be a little noisy for those going sleep early? Only slight negatives were bathroom wasn’t clean, the floor could do to see a mop. Also, grab & go breakfast was a £5 Greggs vouchers, which doesn’t really get a lot, especially over 3 days. There are local cafes and a Co-op if needed. Owner was very accommodating of us with our bikes too, which was a bonus
Stayed 3 nights in Jul 2023
Response from Mark Rimmer on 23 Aug 2023
Dear Simon, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great food in the bar!
Stayed 1 night in Jul 2023
Response from Mark on 29 Aug 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Mark on 29 Aug 2023
Dear Guest, We are delighted to hear that you so enjoyed your stay with us at The Cardiff Arms Bistro. Thank you for taking the time to share your positive review. We look forward to welcoming you back again in the future. Kind regards

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, shame about breakfast
Nice rooms, good shower. Easy to find parking spot on the street. Please note there is pub downstairs so could be noisy. It was ok when windows were shut but once you opened it was very loud (Saturday night) Shame Hotel does not offer breakfast, you will get £5 voucher to use at Greggs (in my opinion not enough for two people)
Stayed 1 night in May 2023
Response from Mark on 18 May 2023
Dear Anna,Many thanks for your lovely review. We are glad you had a great experience with us.Hope to see you again soon.Best wishesMark Rimmer

8/10 Good

Karl

Stayed 1 night in Mar 2023
Response from Bistro Team on 27 Mar 2023
Dear Guest,Thank you for your kind review, it was great to see you. We are so glad you enjoyed your stay.Hope to see you again soon.Mark RimmerGeneral Manager

4/10 Poor

Ellie

Stayed 1 night in Mar 2023
Response from MR on 19 Apr 2023
Thank you for your review, however please could you provide us with further details as to why we were given only a 2 rating, so we can look into why your stay was not satisfactory?

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!!
Great !!!
Stayed 1 night in Feb 2023
Response from Bistro Team on 4 Mar 2023
Dear Guest,Thank you so much for your kind review. We hope to see you again in the future.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Worst meal I've had all year! Truly horrible!
Stayed 1 night in Dec 2022
Response from Bistro Team on 21 Dec 2022
We are extremely sorry to hear that your experience here at The Bistro did not meet with your expectations. We are renown for offering exemplary service and hospitality and we are disappointed to hear your valued feedback.Please be assured the issues highlighted will be discussed further with the team to ensure standards are upheld.We do hope you choose to revisit in the future in order restore your image of The BistroKindest RegardsThe Bistro Team

10/10 Excellent

Sam

Stayed 1 night in Dec 2022

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
This property is exceptional because of its excellent modernistic and super clean rooms using natural materials, although the en suite in Room 7 was really too small, its excellent food ordered off a wide ranging menu and perfectly served but especially because of its super-professional enthusiastic, well trained and young staff members working well as a team. There is plenty of on street parking adjacent to the property and a Greggs voucher covers breakfast.
Stayed 2 nights in Nov 2022
Response from Team Bistro on 16 Nov 2022
Hi Brian,Thank you so much for the kind words and for staying with us recently. We hope to see you again soon.Best wishesBistro Team

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay at Cardiff Bistro Hotel. Great bunch of people that work there🙌Friendly and helpful and the food was amazing👌 We stayed in the deluxe room and it was beautiful, had everything we needed and more, very comfortable. Well situated as only 30 mins away from the Brecon Beacons and 4 waterfalls walk(highly recommended) Will definitely stay again *****
Stayed 2 nights in Oct 2022
Response from Bistro Team on 27 Oct 2022
Hi Sarah,It was lovely to meet you both, a pleasure to have you.Hope to see you again soon.Mark & The Bistro Team.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and a very comfortable room.
Stayed 1 night in Sep 2022
Response from Bistro Team on 29 Sept 2022
Dear Andrew,Thank you for your feedback, we are so pleased you enjoyed your stay and we hope to see you again.

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Response from Cardiff Arms on 15 Aug 2022
Thank you for your review, we are delighted you enjoyed your visit to us and we look forward to seeing you again.

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Cardiff Arms on 15 Aug 2022
Thank you for your review, we are delighted you enjoyed your visit to us and we look forward to seeing you again.