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Reviews of Villa Kayu Lama

4 out of 5
Villa Kayu Lama
Banjar Apuh Desa, Ubud, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 42 out of 60 reviews" "
Rating 8 - Good. 14 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 1 out of 60 reviews" "
Rating 2 - Terrible. 1 out of 60 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were the best! No was not an option or word they used, they were very polite and accommodated everything we asked.
Stayed 5 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having our own private pool was amazing. The staff were friendly and helpful. Really peaceful location.
Stayed 4 nights in Feb 2020
Response from Oka on 17 Feb 2020
Dear Guest, Thank you for sharing your precious experience and it was a great pleasure to read that you have an enjoyable stay as the amazing private pool, peaceful location and the staff with their genuine hospitality have craft a memorable moments. Thank you for staying with us and we look forward to your return stay for another great experience. Kindest regards Oka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, if a bit remote
Wonderful choice, but please note that the villa is in the middle of rice fields, which have a lot of standing water. Standing water attracts bugs, so bring bug repellent! Otherwise the villa is beautiful and peaceful, and the service is superior.
Stayed 3 nights in Dec 2019
Response from Oka on 14 Jan 2020
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the peaceful location, beautiful villa with rice fields view and the team with their genuine hospitality have craft a memorable moments. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice villa, perfect for children.
Location was average. You definately need to book a driver to drive you around. Service was outstanding, view of the paddi fields was great. However, it being a outdoor space, there was alot of insects and creepy crawlies (toads, spiders, ants). There was a huge ants nest outside the villa door and also all around the villa. There were also alot of flies - while eating breakfast, we had to fend off the flies. Pool was in a okay condition, but can be cleaner. Doors leading to the toilet were see through glass, so absolutely no privacy at all. Spa was within the villa space and was reasonably priced. We had to catch our flight early in the morning on checkout day so we thought we had to miss our breakfast, but the hotel staff packed a light breakfast for us to eat on the car. Overall it was a okay experience.
Stayed 3 nights in Dec 2019
Response from Oka on 1 Jan 2020
Dear Evelyn, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the beautiful view, nice private pool and since we are in the middle of the rice fields then the insects are out of our control however we will do all efforts to minimize them and live with harmony with the nature. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

6/10 Okay

Sunny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
balcony view picture is not accurate, others good.
The place over all is beautiful, service is standard, but people in the hotel are very nice, inside room is beautiful and clean. The only problem we have is the room window does not like the picture we booked online, is miss leading. We book this hotel because we want a full rice field view from balcony. They told us room is full, but I still look around the hotel realize there is no room window facing the lobby site, which is the full rice field. So the picture need be accurate and updated be more real. Cuz I feel is a scam due to face picture , if I know the room not the same picture showed I will not book it. But because the staff are nice, lobby still have a amazing view, and location is good. So we give a standard rating decent hotel if you can live with it the miss leading room view.
Stayed 2 nights in Dec 2019
Response from Oka on 1 Jan 2020
Dear Sunny, Thank you for sharing your precious experience and pleased to read you have enjoyed the view in lobby and the staff with their genuine hospitality have craft a memorable moments. Thank you for your constructive feed back of the pictures as it will be in our serious attention for improvements. Thank you for staying with us and we look forward to welcoming you back and serve you better in near future. Kindest regards Oka

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Due to the very good service and friendly attitude given by almost every staffs in the villa, we simply can ignored about those small flaws (eg. like the villa is bit tired already, can see ants, lizards & flying insects esp at night(because surrounding by padi fields & plants) We truly love the nice view to look at when we relaxed in the private pool. Overall we enjoyed our stays at Villa Kayu Lama.it’s a quiet and peaceful villa, just relax and do nothing is good enough..
Stayed 4 nights in Dec 2019
Response from Oka on 19 Dec 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the stunning view to the rice fields, nice private pool and the staff with their genuine hospitality have craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Katelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Amazing Villa! Friendly staff and beautiful location. Highly recommend the Ubud area and is a great hotel if you want peace and quiet.
Stayed 5 nights in Nov 2019
Response from Oka on 11 Nov 2019
Dear Katelin, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the peaceful location as well the team with their genuine hospitality have craft a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kind regards Oka

8/10 Good

Johnson, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa was good and breakfast was great. What we didnt like about our stay there was the shuttle bus service. Their pick up times are highly inaccurate! They had a pickup time from ubud Ubud center at 230pm and we repeatedly told the villa that we needed that pick up and we have a flight to catch after. We WhatsApped and called them when we were at the pickup location at 230pm. However the villa told us that the driver was only on the way. After a 30 mins wait, the driver then contacted us and told us to walk a few streets down for him to pick us up instead! As tourist, imagine how disastrous this can be. Lucky my fiance is good at directions and maps if not i dont know how we were going to meet him. We finally met the driver 45 mins later. Lucky the driver that we booked to send us to the airport waited for us. Please do something about your shuttle bus service!
Stayed 1 night in Aug 2019
Response from Oka on 12 Aug 2019
Dear Mr. Johnson Ong, Thank you for sharing your precious response and pleased to read you have enjoyed the villa and the great food. Thank you for your constructive feed back of the shuttle bus as there was a miscommunication of the driver who drop you which was not in our pick up point. We will maintain a better internal communication and we will ensure this will not happen again. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Oka on 28 Jun 2019
Dear Guest Thank you for having a great score for us and we will strive to maintain high standard level of service to ensure you have an enjoyable and memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Warm regards Oka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Villa in padi field
They are 6 units in the villa; each includes two big rooms, sitting room and a pool about 2m by 4m. it situates beside a padi field. To stay here you need own transportation, the villa may provide shuttle service to KUTA.
Stayed 5 nights in May 2019
Response from Oka on 3 Jun 2019
Dear Guest, Thank you for sharing your precious review and pleased to read that we have an enjoyable stay as the peaceful location in the middle of rice fields as well the private pool. Thank you for staying with us and we look forward to welcoming you back in near future. kind regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff is very kind and accommodating. The room was nice and the private pool gave an extra special touch. 110% recommended. I loved it!
Stayed 2 nights in May 2019
Response from Oka on 27 May 2019
Dear Guest, Thank you for your precious review and it was a great pleasure to have you stayed with us. Delighted to read that you have an enjoyable stay as the beautiful room with private pool, peaceful location and the staff with their genuine hospitality have craft a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful, two bedroom villa in the middle of rice fields with a private pool. Lovely restaurant with fantastic food and beautiful staff. It is a fair way from the centre of Ubud, however they do offer a free shuttle three times a day. Would definitely recommend this villa if you are after peace and quiet.
Stayed 3 nights in Apr 2019
Response from Oka on 22 Apr 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the peaceful location, fantastic food and the team with their genuine hospitality have craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back on your next holiday. Warm regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Pool
Stayed here twice during our trip; private pool; excellent service, comfy bed and clean room.
Stayed 1 night in Dec 2018
Response from Oka on 24 Dec 2018
Dear Guest, Thank you for staying again with us and pleased to read that you have an enjoyable and memorable stay as the private pool, excellent service, comfy bed and the cleanliness. We look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Mikkel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel for the price!
We spent a week here. The staff was allways super-kind and willing to help with anything. The athmosphere was very relaxed and cozy. As the hotel is situated a 20 min. ride from Ubud, it is very silent. We really loved the view from the reception/restaurant over the rice fields. We also booked a driver without a certain time/price frame. The hotel kept the price very fair. We both would like to recomend this hotel/villa to everyone who does not like to be in the center. For us, an active couple, there wore many things to do in the area, and if you need ideas, just ask the staff. They will have plenty of knocledge of what you should do.
Stayed 7 nights in Oct 2018
Response from Oka on 26 Oct 2018
Dear Mikkel, Thank you for sharing your precious experience and pleased to read that the peaceful location, the facilities and the services extended by the team have craft a memorable moments during your stay. Thank you for recommending other visitor to Bali. Again thank you for staying with us and we look forward to welcoming back to the tranquility Villa Kayu Lama. Kindest regards Oka

10/10 Excellent

Kelsey, Breckenridge, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality and rooms
My fiancé and I booked a couple of nights here during our short stay in Ubud. We really enjoyed the peace and quiet of the resort as it was a little out of town center. They have a free shuttle that runs to Ubud town center a few times a day which helped us out a lot as we didn't have a vehicle or motorbike. For one day we took a tour with Susanna to the rice paddies, temples, and waterfalls in addition to a few other places we requested. He was an amazing tour guide and went above and beyond for us. Breakfast is included with your stay and there were plenty of options to choose from which we enjoyed. Thank you everyone for a wonderful stay!
Stayed 2 nights in Sep 2018
Response from Oka on 26 Sept 2018
Dear Kelsey, Thank you for sharing your great experience and pleased to read that you had an enjoyable stay as the peaceful location, the breakfast and thank you for your compliments to one of our team that have create a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back for another great experience. kindest regards Oka

10/10 Excellent

Mary

I absolutely loved my stay here. It was beautiful and quiet. Loved having breakfast with a view of the rice fields. The tour guide whose name was pronounced Susanna was great. I did a half day tour and he took me to the coffee plantation and to buy some silver in addition to the stops on the tour. They let me pick the places I wanted to go on the tour which I appreciated. I highly recommend this place!
Stayed 2 nights in Sep 2018
Response from Oka on 19 Sept 2018
Dear Mary, Thank you for sharing your precious review and it was a great pleasure to have you stay with us. Pleased to read that you had enjoy your stay as the peaceful location, the nice view of the rice fields, the food and thank you for your compliments to one of the team as of his excellent service during your trip. Thank you for recommending us to other visitor to Bali. Thank you for stay with us and we look forward to welcoming you back for another great experience. Kindest regards Oka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend.
Nice place. Staff are excellent. Breakfast is always nice. Spa was a little disappointing but overall a lovely place. Need a bike though as it’s a little out of the centre.
Stayed 4 nights in Jun 2018
Response from Oka on 12 Jul 2018
Dear Guest, Thank you for sharing your precious experience and delighted to read that the villa is nice, the breakfast as the team with their genuine hospitality have create a memorable moments during your stay and thank you for your feed back of the spa as it will be in our serious concern for improvement. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing villa
Amazing villa in the lush of Ubud rice field. Couldn't ask for more as everything is superb. Nice and friendly staff, great food, nice ambiance and facility is up to western standard.
Stayed 1 night in May 2018
Response from Oka on 4 Jun 2018
Dear Guest, Thank you for sharing your precious experience and pleased to read that you had an enjoyable stay as the view of the rice fields, great food, nice ambiance as well the facilities and the team with their genuine hospitality have create a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back for another great experience. Kindest regards Oka

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy retreat
This was the perfect choice for us.so quiet and peaceful, surrounded by rice fields. The staff were amazing and the food excellent. 20 minutes drive from Ubud so easy to do sightseeing. Room was clean and had everything we needed.
Stayed 7 nights in May 2018
Response from Oka on 22 May 2018
Dear Paul, Thank you for sharing your experience and pleased to read that the quiet and peaceful location, the excellent food, the cleanliness as well the team with their genuine hospitality have create a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back for another great experience. Kindest regards Oka

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Villa Kayu Lama. They upgraded us to a two bedroom villa for 1 night as they had an error with their booking system and gave us an hour complimentary massage for the inconvenience (not that there was any). The two bedroom villa is huge! Pool is amazing and grounds incredible. Next night we went to our one bedroom villa which also did not disappoint! Loved every minute of our stay here and highly recommend.
Stayed 5 nights in May 2018
Response from Oka on 21 May 2018
Dear Steph, Thank you for sharing your experience and pleased to read that you had enjoyed the amazing private pool and its incredible grounds. Thank you for staying with us and thank you for recommending other visitor to Bali. Kindest regards Oka

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic holiday
Amazing place. This is the Bali of 50 years ago but with all the modern facilities. Only 20 minutes from Ubud yet so quiet and peaceful. The food was excellent and well priced, we ate there all the time. The staff are so helpful and friendly. Our driver was very safe and took us to see the places of our choice. This is definitely where we stay when in Bali.
Stayed 1 night in May 2018
Response from Oka on 21 May 2018
Dear Paul, Thank you for sharing your experience and it was a great pleasure to have you stayed with us. Pleased to read that you had an enjoyable stay as the food, quiet and peaceful location and the team with their genuine hospitality have create a special moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing villa, tranquil stay in the middle of a rice field, outside Ubud; can't fault the cleanliness of the premises, or the helpfulness of the staff. We really enjoyed our private pool and the breakfasts delivered to our terrace every morning. The wi-fi connection was good enough for streaming Netflix, and we also found the shuttle service to Ubud useful. Recommended!
Response from Oka on 31 Mar 2018
Dear Adriana, Thank you for sharing your experience and it was a great pleasure to have you stayed with us. Pleased to read that you had an amazing stay as its location in peaceful area in the middle of rice paddies. The private pool, delicious breakfast as well the shuttle service and the team with their genuine hospitality have craft a memorable moments during your stay. And thank you for recommending other visitors to Bali. Thank you again for staying with us and we look forward to welcoming you back to Villa Kayu Lama. Kindest regards Oka

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service. Food was outstanding! Great selection. Nice serene vibe as the villas are removed from town, but easily accessible to Ubud center. Lots of activities nearby, such as zoo and elephant park. The room was amazing. The only negative thing I can say is the property should invest more in pest control to keep bugs and lizards outside. But they manage the facilities well and keep it clean.
Stayed 2 nights in Jan 2018
Response from Oka on 5 Feb 2018
Dear Jessica, Thank you for sharing your great experience during your stay. Pleased to read that the services, the food, the location as well the team have create a memorable experience. And thank you for your feed back for pest control for improvement. Than you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

michelle, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Villa Kayu Lama
If you want a place to stay that is peaceful, quiet and relaxing yet not too far away from everything then this is the place to stay. Staff are friendly, helpful and will go out of their way to accomodate whatever you want to do or see. Rooms are beautiful and cleanliness is maintained daily. Breakfast and restaurant food for lunch and dinner was great. We had an awesome 7 days at this place and loved every minute there
Stayed 7 nights in Jan 2018
Response from Oka on 19 Jan 2018
Dear Michelle, Thank you for sharing your great experience and pleased to read that you had enjoyed every minute during your stay as the beautiful room view, the food, transportation as well the team with their genuine hospitality could create a memorable stay. We will share your comments and compliments to the entire team as a recognition of their excellent service towards the customers. Thank you for staying with us and we look forward to welcoming you back for another amazing experience. Kindest regards Oka

10/10 Excellent

Emma , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Villa was beautiful with a lovely view.
We stayed in Villa 3, which had an amazing view of the rice paddies. The pool was cleaned and well maintained and having breakfast next to it each day was a lovely start. It is about a 15 minute drive to Ubud so if you are looking to explore I would keep in mind that you will need to order a car. Our room was beautiful and well maintained for the entire time that we were staying there. The small touches from the staff like leaving the aircon on so the roomw as cool for us was ,uch appreciated. The only issues we had was that the WiFi broke for a couple of days. It didnt bother us to much as we were looking to disconnect anyway.
Stayed 7 nights in Dec 2017
Response from Oka on 15 Jan 2018
Dear Emma, Thank you for sharing your precious experience and pleased to read that you had an enjoyable stay as the view of the rice paddies, clean private pool, lovely breakfast to start your day, the shuttle service as well the team with their genuine hospitality have made a memorable moments. Thank you for staying with us and we look forward to welcoming you back for another great experience. Kindest regards Oka

8/10 Good

angela , brisbane, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Basically everything was perfect about the resort apart from some communication barrier mistakes and the quality of food. We stayed in a private pool villa and it was beautiful, the staff also have friendly smiles, but some of them the English is not good and don’t know what you are asking for. The food was sometimes brought out cold or not as per request. It’s a 15 min drive from town which is a $10aus can ride which is fine if you don’t want to go to town but if you find the food disappointing at the villa you’ll want to go to town which adds $20aus to your dinner bill and possibly lunch aswell. Also the villa does not have massage therapists on site. They phone them in when you request a massage and they’re not always available. So another trip to town if you really want massages. There’s also not much in the way of snacks at the villa so you need to take your own snacks. I asked for cheese and crackers once and got a plate of cheese singles and sweet biscuits. They have chocolate croissants and that was basically the only real snack available unless you just want to eat bananas all the time. Other than the things mentioned, everything else was what you might expect at a luxury retreat.
Stayed 7 nights in Dec 2017
Response from Oka on 10 Jan 2018
Dear Angela, Thank you for your precious review and it was a great pleasure to have you stayed with us. Glad to read that you had enjoyed the beautiful of the private pool and genuine hospitality of the team. Thank you for your feed back of the food as it comes to our serious attention for improvement as well the massage service. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Sophie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Villa!
Stayed in this amazing place for 4 nights and was so happy with everything. Beautiful room and pool, great food and amazing and accomodating staff. Located in a beautiful area surrounded by green rice paddies and a short drive into the main town. Would reccommend hiring motos through the hotel to explore the scenery. Will DEFINITELY be back!
Stayed 4 nights in Nov 2017
Response from Oka on 12 Dec 2017
Dear Sophie, Thank you for your precious review and it was a great pleasure to have you stayed with us. Pleased to read that you had an amazing experience as the pool, great food, peaceful location in the middle of rice fields. And thank you for recommending other visitor to stay with us. We will pass your comments and compliments to the entire team as a recognition of their excellent service. Thank you for staying with us and we look forward to welcoming you back in near future. Warm regards Oka

10/10 Excellent

kaushik, india

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality. great staffs.
We stayed for 3 days and the experience was awesome.. villa is very clean and staffs are very friendly. Food is good ..
Stayed 3 nights in Jun 2017
Response from Oka on 29 Jun 2017
Dear Kaushik, Thank you for sharing your precious experience and it was a great pleasure to have you stayed with us. Glad to read that you had an enjoyable stay as you have enjoyed the food as well the team with their genuine hospitality could create a memorable experience. Thank you for staying with us and look forward to welcoming you back in near future. Warm regards Oka

10/10 Excellent

Milan, P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really loved thia place
Specious, comfy, great area. I would highly recommend in this budget villas.
Response from Oka on 23 Feb 2017
Dear Milan, Thank you for sharing your experience and glad to read that you had an enjoyable stay in our spacious villa with its tranquility. And thank you for recommending other visitors to have a wonderful experience as yours. Kindest regards

10/10 Excellent

Mohammad, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay.
Good and friendly staff, clean and well maintained rooms, clean pool, breakfast not so great.
Response from Oka on 14 Jan 2017
Dear Mr. Mohammad, Thank you for sharing your precious experience and glad to read that you had an enjoyable stay with us. We look forward to welcoming you back in near future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get away from the world
If you want to get away from the world with wifi too this is perfect.swimming pool in room was 10m long and great for cooling down. Food average but cheap and choice limited but adequate. Receptionist was great and so helpful.Villa was beautiful.
Response from General Manager on 14 Jan 2017
Dear Guest, Thank you for writing your experience and it was a great pleasure to read that you had a wonderful stay in a peaceful area. Looking forward to welcoming you back in near future. Kind regards Oka

8/10 Good

SJ Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 14 Jan 2017
Dear SJ Lim, Thank you very much for staying with us and look forward to welcoming you back on your next holiday to Bali. Kind regards Oka

8/10 Good

Signe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Oka on 4 Mar 2020
Dear Signe, Thank you for your time to submitting score of our service for our improvement and we look forward to your return stay in near future. Kindest regards Oka

10/10 Excellent

HYUNG WON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 멋진 숙소!
우붓이라 벌레걱정을 많이했는데 너무 깨끗하고 뷰도 좋고 너무 친절하고 최고에요 특히 룸서비스가 아주 맛있어요bbb 스파도 좋았구 여기선 안좋은 점을 찾을수가 없었어요 심지어 저렴하기까지 진짜 최고!! 수영장 물도 틈틈히 계속 청소해주셔서 아주 깨끗했어요!
Stayed 2 nights in Oct 2019
Response from Oka on 5 Nov 2019
Dear Hyung Won, Thank you for sharing your precious experience and delighted to read that you have enjoyed your stay as the beautiful villa, the cleanliness, the view to the rice fields as well the staff with their genuine hospitality have craft a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future for another great experience.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal war sehr zuvorkommend. Die Villa war sauber und super ausgestattet. Das Essen war super und wurde in der Villa serviert.
Stayed 4 nights in Sep 2019
Response from Oka on 27 Sept 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the peaceful location, great food, the cleanliness as well the staff with their genuine hospitality have created a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future for another wonderful experience. Kindest regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설은 굉장히 프라이빗하고 좋았어요 서비스도 너무 좋았습니다. 그런데 우붓시내와 거리가 멀어서 교통이 불편했습니다. 주변이 논밭? 이라 개미가 많았고 화장실에서도 꽤나 많았습니다. 저녁에 갑자기 새소리가 크게나서 좀 놀랐어요. 가족끼리 연인끼리 프라이빗한 곳에 묵고싶으면 추천드려요
Stayed 1 night in Sep 2019
Response from Ani on 12 Sept 2019
Dear Guest Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the Villa as the great service. Free shuttle service available everyday to Ubud center. Thank you for your constructive feed back for our improvement. Thank you for staying with us and we look forward to welcoming you back on your next visit to Bali. Warm Regards, Ani

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
카유라마 후기
숙소가 8점대 되어도 실망스러운게 넘 많아서 찾다가찾다가 요길 발견했는데 넘 만족스러웠어요. 단 우붓 시내에서 많이 떨어져있어서 필요한건 마트에서 먼저 사서가세요. 도마뱀이 많았어요. 직원들은 친절하고 룸서비스와조식은 너무 맛있었어요
Stayed 1 night in Aug 2019
Response from Oka on 5 Sept 2019
Dear Guest, Thank you for sharing your precious experience and delighted to read that you have enjoyed your stay as the beautiful villa, peaceful location, nice breakfast as well the team with their genuine hospitality have create a memorable experience during your stay. Free shuttle bus is available three times a day to Ubud centre also two times pick up. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
☆☆☆☆☆
직원들께서 정말 친절하고, 편안한 내부 인테리어에 뷰까지 완벽했어요. 음식도 맛있었구요. 우붓 센트럴에서는 거리가 좀 있지만 그럼에도 불구하고 최고의 숙소였습니다!!! 1박만 예약한 내가너무 미웠.. 여행의 컨셉이 힐링이라면 더할나위 없는 곳입니당^^
Stayed 1 night in Aug 2019
Response from Oka on 29 Aug 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the villa is very comfortable, great food and the staff with their genuine hospitality have craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future to stay longer. Kindest regards Oka

2/10 Terrible

Verified traveller

Travelled with group
残念でしたが 1泊にdinnerとマッサージが つくプランを予約して2泊したら それらのサービスは 1回ずつしか 受けられないとの事でした。 2泊 別々に 予約すれば2回ずつ可能でしたが 満室だったので キャンセルして 再予約する気になれず 残念でした。当日 その説明も無く とても 残念でした。
Stayed 2 nights in Aug 2019
Response from Oka on 24 Aug 2019
Dear Guest, Thank you for sharing your precious review and we are sorry that we have taken your feed back for improvement on the system as the package is only include for one time dinner and one time massage. We do apologize for the inconvenience and the system has been update for now. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un resort a tutti gli effetti: ti senti coccolato e viziato, il personale è gentilissimo e ogni richiesta viene esaudita nel giro di poco tempo. Servizi impeccabili, food di ottimo livello.
Stayed 10 nights in Aug 2019
Response from Oka on 17 Aug 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that you have enjoyed your stay as the great food, peaceful location, swift response and the staff with their genuine hospitality have crafted a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für unsere Zeit in Ubud haben wir in der Villa Kayu Lama zwei Nächte verbracht. Diese Zeit hätten wir uns nicht schöner vorstellen können und waren am Ende sogar etwas traurig, hier nicht noch einen weiteren Tag bleiben zu können. Wie bereits mehrfach beschrieben wird man sehr herzlich empfangen und fühlt sich von Anfang an äußerst wohl. Die Villen waren traumhaft schön. Angefangen bei der Außenanlage und dem unglaublichen Pool bis hin zum King Size Bett und dem „Freiluft-Bad“ gab es absolut nichts zu beanstanden. Die Mitarbeiter waren sehr freundlich und zuvorkommend. Wir würden jederzeit wieder hier vorbeikommen und können es jedem uneingeschränkt empfehlen.
Stayed 2 nights in Aug 2019
Response from Oka on 17 Aug 2019
Dear Guest, Thank you for sharing your precious experience and it was a great pleasure to read that you have memorable moments during your stay as of the warm welcome, peaceful location, beautiful garden, the pool as well the staff with their genuine hospitality. Thank you for recommending us to other visitors to Bali. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My room condition was good but noisy location. Motor bike come and go, loud music sound from neighbors till midnight.
Stayed 2 nights in Jul 2019
Response from Oka on 5 Aug 2019
Dear Guest, Thank you for sharing your valued experience and we are sorry that the noise of the motor bike as well the music from the neighbor will be in our serious attention. We look forward to welcoming you back in near future to serve you better. Kindest regards Oka

10/10 Excellent

HYUNJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Oka on 29 Jul 2019
Dear Hyunju, Thank you for your perfect score for us and we will strive to maintain our high level standard of service at all time. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, super Frühstück, sehr ruhige Lage. Das Zentrum von Ubud ist mit dem Roller problemlos in 15 Minuten zu erreichen. Nur zu empfehlen!
Stayed 5 nights in Jun 2019
Response from Oka on 4 Jul 2019
Dear Guest, Thank you for sharing your precious experience and it was a great pleasure to have you stayed with us. Pleased to read that you have an enjoyable stay as the peaceful location, great breakfast and the team with their genuine hospitality have craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back on the next occasion. Kindest regards Oka

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
費用から考えると、とても快適でお洒落なホテルです。フレンドリーなスタッフ、美味しい朝食に感動しました。周りに何もないので、帰る途中にスーパーに寄っていました。足りないものはスタッフに言えば持ってきてもらえます。
Stayed 3 nights in Feb 2019
Response from Oka on 6 Mar 2019
Dear Guest, Thank you for sharing your precious experience and pleased to read that the services, the facilities as well the team with their genuine hospitality have craft a memorable experience during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

찬희

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 강력 추천합니다.
정말 모든게 완벽할 정도로 좋았습니다. 조식의 퀄리티가 일반 가게보다 훨씬 좋습니다. 직원들 친절하고, 특히나 한국어를 하시는 사장님과 드라이버님께 좋은 정보 많이 들었습니다. 청소도 매일매일 하고, 수영장 수질도 좋습니다. 다만 위치가 우붓시내에서 좀 떨어져있으며, 와이파이 신호가 잘 잡히지 않았습니다.
Stayed 5 nights in Feb 2019
Response from Oka on 14 Feb 2019
Dear Chan Hee, Thank you for sharing your great experience and pleased to read that we have enjoyed your stay as the peaceful location, delicious breakfast, nice pool, the cleanliness as well the team with their genuine hospitality craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhe inmitten der Reisfelder
Diese Villas sind inmitten der Reisfelder. Schöne Zimmer, sehr nettes Personal, leckeres Essen, Massagen ebenfalls verfügbar. Pool war sauber. Alles was man will. Da es mitten in der Natur ist, hört man auch Tiere tagsüber und manchmal Nachts, aber das kann auch beruhigend sein, je nach Typ Mensch :-) wenn man wegen jeder Ameise an die Decke geht sollte man aber nicht da buchen.
Stayed 4 nights in Sep 2018
Response from Oka on 5 Oct 2018
Dear Stefan, Thank you for sharing your precious experience and pleased to read that you have an enjoyable stay as the peaceful location surrounded by rice paddies, delicious food, clean pool and the team with their genuine hospitality have craft a memorable moments during your stay. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
거의 모든부분에서 다 만족스러운 곳
풀빌라인줄알고 예약했다가(호텔 홈페이지에도 개인풀 사진이 있었음ㅠ) 공용수영장을 사용해야하는 룸이였....ㅠ 취소도 안되고 아쉬운마음으로 갔으나 친절한직원들과, 깔끔한룸, 깨끗한수영장, 맛있는 식사 덕분에 숙박 더 할까도 고민할만큼 좋았다 시내와 거리가 조금있고 무료 픽업셔틀이 시간이 애매한것을 제외하곤 만족스러웠다 아마 우붓을 다시 가게된다면 이곳을 또 갈 것 같음 아 그리고 이 호텔의 나시고랭은 약간 김치볶음밥 맛이 났다 ㅋㅋㅋ 맛있었음
Stayed 2 nights in Aug 2018
Response from Oka on 31 Aug 2018
Dear Guest, Thank you for sharing your great experience and pleased to read that you had an enjoyable stay as the peaceful location, delicious food,cleanliness and the team with their genuine hospitality have create a memorable moments. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajante
Nada más llegar a este hotel sientes una gran paz. Rodeado de campos de arroz y lejos del bullicio de Ubud pero a tan solo 10 o 15 minutos en coche. La habitación es amplia, limpia y la cama muy cómoda. La única pega es que le falta algo de espacio de armario y mejorar La Luz del baño. Por lo demás muy bien, el desayuno maravilloso y el personal muy amable en general.
Stayed 5 nights in Aug 2018
Response from Oka on 29 Aug 2018
Dear Guest, Than you for sharing your precious experience and pleased to read that you had an enjoyable stay as the peaceful location, nice view to the rice fields, delicious breakfast, comfy bed and the team with their genuine hospitality have craft a memorable moments during you stay. Thank you for your feed of the bathroom as it will in our serious attention for improvements. Thank you for staying with us and we look forward to welcoming you back in near future. Kindest regards Oka

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
滞在型にも観光型にもなりきれない、、ホテル
●良かった所 朝食がおいしいし、バリ料理や洋風などの様々なスタイル、種類から、メイン・スターター・ジュースを選べます。 (コーヒーは日によってムラがありますが...) ●良くなかった所 ①レセプション 空港までのピックアップサービス(有料)のフォローが不十分でした。ドライバーが到着していない、などの不備をホテル側はこちらが連絡するまで認識していませんでした。またその後の対応も不満でした。 ②ロケーション ウブド中心地からかなり離れており、不便。中心地までのシャトルサービスも回数が少なく一日に3回程度。別ホテルのスパやヨガのピックアップサービス通常無料が、中心地から遠く有料になりました。 ③部屋関係 中心地から離れているので静かで、田園風景が美しいですが、その風景は部屋の中から見えませんのであまり、魅力を生かせていません。 プールは、池サイズで到底泳ぐ気にはなれませんし、ただのお飾りレベルです。期待しない方がいいです。
Stayed 3 nights in Aug 2018
Response from Oka on 16 Aug 2018
Dear Tomoko, Thank you for sharing your precious experience and pleased to read that you had enjoy the peaceful location as it is perfect for relaxing. Thank you for your feed back and we do apologize for the lapse of our service as it will be in our serious attention for improvement. Thank you for staying with us and we look forward to welcoming you back in the future to serve you better. Kind regards Oka