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Reviews of Mulberry Suites

2 out of 5
Mulberry Suites
31 Old Bakery St, Valletta

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with some issues
Great, friendly staff. This is a very small, boutique hotel that is centrally located in a 400 year old recently renovated building. I had a couple of problems here.1. arrived at 5:30pm to find the doors locked and no one around. Had to call a local number to gain access. 2. No exterior window in the room. 3. There was a glass partition between the room and the bathroom. Not a problem for a single traveler, but maybe for some couples. 4. Water from the shower flooded the room. It was cleaned up but not repaired after the first time. The second day it happened they changed my room. Manager acted late me he had never seen this before, but another couple had the same problem. Note that after 4:30pm there is no staff in the hotel at all until breakfast the next morning at 8. Manager helped to overcome these issues with a smile. Management has put him in a very difficult position.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and service
A great location and the service from Jordana on reception was the best I have ever experienced. She went above and beyond. I'd definitely recommend this place despite the small breakfast room that meant when busy you had to walk down to reception area with your food to eat. They had Molton Brown products in your bathroom
Stayed 4 nights in May 2024

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best recomendation
Very good location, clean, friendly staff. Best recomendation
Stayed 1 night in Jan 2024