Reception

Reviews of Hotel Blu Vancouver

4 out of 5
Hotel Blu Vancouver
177 Robson Street, Vancouver, BC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1718 out of 2098 reviews" "
Rating 8 - Good. 255 out of 2098 reviews" "
Rating 6 - Okay. 74 out of 2098 reviews" "
Rating 4 - Poor. 27 out of 2098 reviews" "
Rating 2 - Terrible. 24 out of 2098 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The terrace was nice.
Stayed 3 nights in May 2024

10/10 Excellent

Hayden, Seattle

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, staff and location! Very friendly to our dog as well.
Stayed 2 nights in May 2024

10/10 Excellent

John, Geelong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, near to shopping and restaurants. Staff extrememely helpful especially Rene, the concierge, who went out of his way to be helpful and excursions. I highly recommended this hotel.
Stayed 3 nights in May 2024

8/10 Good

Robmay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Greta location to walk around but a bit difficult to find parking anywhere around, if you don't pay for it (not included in your booking). Pricing might be a bit on the high end without including breakfast which would've been a nice complement.
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest staff anywhere; from checkin to housekeeping. Stay here whenever you’re in Vancouver.
Stayed 3 nights in May 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make it a great stay.
Stayed 1 night in May 2024
Response from Guest Services on 12 May 2024
Dear Vince, thank you for choosing to stay with Hotel BLU. We appreciate you taking the time to share your positive experience with us and provide us with insightful feedback. We are delighted to hear of your comfortable stay with us, especially enjoying the exceptional service you received Should your plans find you in Vancouver again, we look forward to welcoming you back soon. Warm regards!

10/10 Excellent

Miranda

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few hotels in downtown Vancouver, hotel blu always has the best customer service!
Stayed 1 night in May 2024
Response from Guest Services on 12 May 2024
Dear Miranda, thank you for choosing to stay with Hotel BLU. We appreciate you taking the time to share your positive experience with us and provide us with insightful feedback. We are delighted to hear of your comfortable stay with us, especially enjoying the exceptional service you received. Should your plans find you in Vancouver again, we look forward to welcoming you back soon. Warm regards!

6/10 Okay

ROBERTO JR

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I just saw garbage on drawers when i checking in 433. But overall it’s nice to stay in the hotel.
Stayed 1 night in May 2024
Response from Guest Services on 8 May 2024
Dear ROBERTO JR, thank you for recently staying with us and for your kind words about our team and their commitment to offering genuine and personable service; for ensuring each guest has a memorable experience. Your feedback serves as our guidance and an opportunity for growth. We are disheartened your stay left more to be desired for which we profoundly apologize. Rest assured we have taken your feedback to heart and will be reviewing it with our team so it can be improved upon. Warm regards!

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 10 May 2024
Dear Allison, thank you for recently staying with us and providing us with your review. Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 10 May 2024
Dear James, thank you for recently staying with us and providing us with your review. Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

10/10 Excellent

Belinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressed with our stay here. Allowed for early check-in. Staff followed up on both days to ensure we were happy with everything ❤️. Very comfortable bed
Stayed 2 nights in May 2024
Response from Shubhang on 7 May 2024
Dear Belinda,We're thrilled to hear about your fantastic experience at Hotel BLU! Thank you for your glowing review. Providing an early check-in and ensuring your comfort throughout your stay are our top priorities. It's wonderful to know that our staff's attentive service made a difference for you. We're delighted that you found the bed comfortable, Belinda! Your satisfaction is our ultimate reward, and we look forward to welcoming you back for another memorable stay. Until then, safe travels and warm regards from all of us at Hotel BLU! Sincerely,Guest Services

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff.
Stayed 2 nights in May 2024
Response from Shubhang on 7 May 2024
We're thrilled to hear you enjoyed your stay at Hotel BLU, Chris! Thank you for your kind words about our property and staff. It's our utmost priority to ensure every guest has a memorable experience with us. We're delighted that we could meet your expectations and make your stay exceptional. Your appreciation motivates us to continually strive for excellence. We look forward to welcoming you back for another fantastic stay whenever your travels bring you to our city. Until then, safe travels and warm regards from all of us at Hotel BLU!Sincerely,Guest Services

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel blue front desk is excellent, they accommodate our requests for early parking and late checkout. The room is very clean and bathroom and shower is in excellent condition. We enjoy our stay and will be back again.
Stayed 1 night in May 2024
Response from Hotel BLU Guest Services on 6 May 2024
Dear Katarzyna, thank you for recently staying with us and providing us with your review. Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at hotel blu for concerts at Roger’s and when coming to visit. You can’t beat the location and it’s such a beautiful place
Stayed 1 night in May 2024
Response from Hotel BLU Guest Services on 6 May 2024
Dear Francesca, it was great to welcome you back. Thank you for your support and loyalty! Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

10/10 Excellent

Shahram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 1 night in May 2024
Response from Shubhang on 5 May 2024
Dear Shahram,Thank you immensely for taking the time to share your experience with us. We're thrilled to hear that your stay at Hotel BLU was nothing short of excellent! Your kind words are the greatest motivation for our team to continue delivering exceptional service and hospitality. Should you plan another visit, we eagerly anticipate the opportunity to welcome you back for another memorable stay. If there's anything more we can do to enhance your experience in the future, please don't hesitate to let us know. Wishing you all the best until we meet again!Warm regards,Guest Services

10/10 Excellent

Ariel, Toronto

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Size and room decor
Stayed 5 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Ariel,Thank you sincerely for your gracious feedback. We're elated to hear that your experience at Hotel BLU was just as we strive for it to be. Knowing that you found the size and room decor to be perfect truly warms our hearts. Our team works tirelessly to ensure every aspect of your stay meets your expectations and beyond. Your kind words motivate us to continue our pursuit of excellence. We look forward to welcoming you back soon for another exceptional stay. Until then, safe travels!Warm regards,Guest Services

10/10 Excellent

Paul

Courteous people
Stayed 2 nights in May 2024
Response from Shubhang on 5 May 2024
Dear Paul,Thank you immensely for your kind words regarding your stay at Hotel BLU. We are delighted to hear that our team's courteous service left a lasting impression on you. At Hotel BLU, we strive to provide an exceptional experience, and your acknowledgment of our efforts is truly heartening. Your satisfaction is our utmost priority, and we are grateful for the opportunity to have contributed positively to your stay. We eagerly anticipate welcoming you back for another memorable experience. Please don't hesitate to reach out if there's anything we can do to further enhance your next visit.Warm regards,Guest Services

6/10 Okay

LEE

Travelled with partner
Liked: Cleanliness, staff & service
Very dated and had to call every night as my tea and towels weren’t always replaced. Friendly service and great location. The taps were hard to use. The shower could only go cold or scolding hot. Nice and ok but needs some repairs and paint
Stayed 4 nights in Apr 2024
Response from Guest Services on 4 May 2024
Dear Lee, thank you for providing us with your review. We apologize for the inconvenience caused by the deficiencies experienced. Your feedback serves as guidance and an opportunity for improvement for our team members. We hope that we may have the opportunity to redeem ourselves in the future. Sincerely!

8/10 Good

Gisele

Travelled with family
The property and room was very nice. The location of the hotel was a distance from many restaurants and shops, although a few restaurants in the vicinity. The water taxi is close by, giving fast access to Granville Island.
Stayed 3 nights in Apr 2024
Response from Shubhang on 4 May 2024
Dear valued guest,Thank you immensely for your gracious feedback regarding your recent stay at Hotel BLU. We are delighted to hear that you found our property and rooms to your liking. Your appreciation means the world to us.We understand your observations about the distance from restaurants and shops, but we're thrilled you discovered the nearby dining options and the convenience of the water taxi to Granville Island. Your insights help us continually improve our guest experience.We eagerly await the opportunity to welcome you back for another memorable stay.Warm regards,Guest Services

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great jumping off point for all your Vancouver adventures!
Stayed 1 night in May 2024
Response from Shubhang on 4 May 2024
Dear Guest, Thank you for your fantastic feedback! We're delighted to be your jumping-off point for Vancouver adventures. Our team at Hotel BLU is thrilled to have contributed to your experience. We look forward to welcoming you back for more memorable explorations in the future!Sincerely,Guest Services

10/10 Excellent

Tianna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very accommodating with a dog and friendly!
Stayed 1 night in May 2024
Response from Shubhang on 4 May 2024
Dear Valued Guest,Thank you for sharing your delightful experience at Hotel BLU! We're thrilled to hear that our staff left such a positive impression on you. Providing exceptional service and accommodating all our guests' needs, including those of our furry friends, is always our top priority. Your kind words truly motivate us to continue delivering memorable stays. We look forward to welcoming you and your dog back for another fantastic stay in the near future. Until then, safe travels and warm regards from all of us at Hotel BLU!Sincerely,Guest Services

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favourite place to stay in Vancouver. Check in is always quick, staff is friendly and accommodating and the hotel is great.
Stayed 1 night in May 2024
Response from Shubhang on 4 May 2024
Dear Esteemed Guest,Thank you for your glowing review of Hotel BLU! We're delighted to learn that we've become your favorite destination in Vancouver. Your praise for our efficient check-in process, friendly staff, and exceptional facilities truly warms our hearts. It's our constant endeavor to ensure that every aspect of your stay exceeds expectations. Your loyalty means the world to us, and we can't wait to welcome you back for another outstanding experience. Until then, please know that your feedback inspires us to strive for excellence every day.Warm regards,Guest Services

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels I have stayed in for this price range Reception staff & concierge deliver outstanding customer service All of my requests were followed up efficiently & quickly Location is superb handy to restaurants & shopping Bed was super comfy & if the weather had been warmer I would have used the terrace outside the bedroom This hotel also has excellent green credentials
Stayed 3 nights in Apr 2024
Response from Shubhang on 4 May 2024
Dear Valued Guest,Your feedback brings a smile to our faces here at Hotel BLU! We're thrilled to hear that you had such a wonderful experience with us. Delivering outstanding customer service and exceeding your expectations is what we strive for. It's fantastic to know that you found our location convenient, our beds cozy, and our commitment to sustainability noteworthy. Your kind words fuel our passion to continuously improve and provide exceptional stays for all our guests. We're already looking forward to your next visit and the opportunity to make it even more memorable.Warm regards,Guest Services

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, modern rooms. Great service!
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear Guest,Thank you immensely for sharing your delightful feedback about your recent stay at Hotel BLU. We're thrilled to learn that you found our rooms beautiful and modern, and that you experienced exceptional service during your time with us. Your kind words serve as a tremendous encouragement to our team who strive tirelessly to create memorable experiences for our guests. We're truly grateful for your appreciation and look forward to welcoming you back soon for another fantastic stay. Until then, safe travels and warm regards from all of us at Hotel BLU!Warmest regards,Guest Services

10/10 Excellent

daman preet, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Shubhang on 4 May 2024
Dear Esteemed Guest,Thank you sincerely for your outstanding 5/5 review of Hotel BLU! We're truly honored by your generous rating and thrilled to have exceeded your expectations. Providing unparalleled experiences is at the heart of everything we do, and your feedback reaffirms that we're on the right track. Your support means the world to us, and we're excited to continue delivering exceptional service and unforgettable stays. We can't wait to welcome you back for another memorable visit. Until then, please accept our heartfelt gratitude for choosing Hotel BLU.Warm regards,Guest Services

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility and exceptional staff. Thank you for a great stay!
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear valued guest,Thank you for your heartfelt feedback! It brings us immense joy to hear that your stay at Hotel BLU was nothing short of amazing. Our dedicated team strives to provide exceptional service, and your kind words affirm that we're on the right track. Your appreciation fuels our commitment to excellence. We are delighted to have been a part of your memorable experience and hope to welcome you back soon for another fantastic stay. Should you need anything in the future, please don't hesitate to reach out. Warm regards,Guest Services

10/10 Excellent

Gillian

Just here for one night. Great service and beautiful hotel
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear Gillian,Thank you sincerely for taking the time to share your experience with us following your recent stay at Hotel BLU. We're delighted to hear that despite your brief visit, you were able to enjoy our exceptional service and appreciate the beauty of our hotel. Your kind words mean the world to us and serve as a testament to the dedication of our team. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for a longer stay in the near future. Until then, safe travels and warm regards from all of us at Hotel BLU!Warmest regards,Guest Services

10/10 Excellent

Breanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to BC place. Easy to walk to many nearby neighborhoods
Stayed 2 nights in Apr 2024
Response from Shubhang on 4 May 2024
Dear GuestThank you for sharing your experience with us! We're thrilled to hear that our prime location next to BC Place made your stay convenient. At Hotel BLU, we strive to provide a seamless experience for our guests, and it's delightful to know you found it easy to explore the vibrant neighborhoods nearby. Your feedback encourages us to continue exceeding expectations. We appreciate your support and hope to welcome you back soon for another memorable stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely,Guest Services

10/10 Excellent

Kerri, Langley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. We unexpectedly got a free upgrade to one of their loft rooms, which was very nice. The bed was super comfortable and the room was clean and quiet. The staff was very friendly and helpful. I would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear Kerri,Thank you immensely for your heartwarming feedback! We are thrilled to hear that your stay at Hotel BLU was nothing short of exceptional. It brings us immense joy to know that you enjoyed your upgrade to one of our loft rooms and found it to be a delightful surprise. Providing utmost comfort and cleanliness is our priority, and we are delighted that you found our bed comfortable and your room tranquil. Our dedicated team takes great pride in ensuring every guest feels welcomed and supported throughout their stay. We can't wait to welcome you back for another memorable experience!Warm regards,Guest Services

10/10 Excellent

Inderjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great service
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Thank you, Inderjit, for your kind words! We're delighted to hear that you enjoyed your stay with us at Hotel BLU. Providing exceptional service is at the heart of what we do, and it's wonderful to know that our efforts made your experience memorable. Your feedback inspires us to continue striving for excellence in every aspect of our hospitality. We truly appreciate your support and look forward to welcoming you back for another exceptional stay. Warm regards from all of us at Hotel BLU!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. The valet parking was nice. Room upgrade was great.
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear Alison,Thank you immensely for sharing your experience at Hotel BLU. We're delighted to learn that our prime location and valet parking added ease to your stay. It's our pleasure to have been able to enhance your experience further with a room upgrade. Your satisfaction is our utmost priority, and your feedback serves as encouragement to our team. We strive to provide exceptional service and memorable moments for each guest. We eagerly anticipate welcoming you back for another remarkable stay. Until then, wishing you safe travels and memorable adventures.Warm regards,Guest Services

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in after watching a hockey game and the lady at the front desk had the best customer service! She offered us toothbrushes and toothpaste because we had not originally planned to stay there, and she provided some late night food options to grab dinner. The room and hotels facilities are great. They have complimentary bikes and infused water available in the lobby, and the room bed was super comfy.
Stayed 1 night in Apr 2024
Response from Shubhang on 4 May 2024
Dear Jennifer,Thank you sincerely for your glowing review of your stay at Hotel BLU. We're thrilled to hear that our team member at the front desk made such a positive impression with their exceptional customer service. It's heartening to know that we could accommodate your spontaneous stay with our thoughtful amenities like toothbrushes, toothpaste, and late-night dining options. Your appreciation of our facilities, including complimentary bikes and infused water, is truly gratifying. We're delighted that you found comfort in our cozy beds. Your feedback inspires us to continue exceeding expectations. We can't wait to welcome you back for another memorable stay.Warm regards,Guest Services

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - super friendly and helpful. Nice rooms. Comfy bed. Downtown location is convenient.
Stayed 3 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Pamela,On behalf of Hotel BLU, we extend our heartfelt gratitude for your glowing feedback! Knowing that our staff left a positive impression with their friendliness and helpfulness delights us. It's wonderful to hear you found our rooms to your liking, with comfy beds ensuring a restful stay. Our downtown location aims to provide convenience, and we're thrilled it served you well. Your kind words inspire us to continue delivering exceptional experiences. We're immensely grateful for your support and hope to welcome you back soon for another memorable stay!Warm regards,Guest Services

10/10 Excellent

Caroline-Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely amazing. The free e-bikes were a huge bonus and allowed us to be more mobile. The hotel is located in a great area for shopping and dining and it's close to public transportation. We wish we could have stayed longer and hope to return some day!
Stayed 4 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Caroline-Lisa,Thank you immensely for your glowing feedback! We're thrilled to hear that you had an amazing experience with us at Hotel BLU. Providing exceptional service is at the core of what we do, and we're delighted that you found it to be so. Our complimentary e-bikes are indeed a unique perk, and we're glad they added to your mobility and enjoyment of the area. It's fantastic to know that our prime location enhanced your shopping, dining, and exploration experiences. We're honored by your kind words and eagerly await the opportunity to welcome you back for a longer stay in the future!Warm regards,Guest Services

2/10 Terrible

Olivier, Montreal

Business traveller
Disliked: Staff & service
Very bad check-in. Arrived at the hotel around noon time on the room was not ready. They reminded me that checking time was 4pm. After a 6-hours flight just wanted to get shower and let my luggage in the room. This is sure that they were rooms ready but the reception did want to stick to the hotel policy. It ended up that I checked in past midnight as I had clients all day long to care off. On top of that no VIP recognition. No upgrades. No perks. Room very noisy in front of construction that starts at 7:00 in the morning. Also you cannot shut down the ventilator of the bathroom which is very noisy as well. At last very bad location. So terrible hotel, will never stay again and strongly do not recommend it.
Stayed 3 nights in Apr 2024
Response from Guest Services on 4 May 2024
Dear Olivier, thank you for recently staying with us at Hotel BLU and providing us with your review. We recognize your status as an Expedia Premium VIP guest and the offered benefit of a complimentary upgrade based on availability. Unfortunately one such upgrade was not available due to full capacity. We regret to hear about the inconveniences experienced during your stay, which left more to be desired. Your review serves as guidance and an opportunity for growth for our team members. We appreciate your choice in choosing to stay with us. We hope that we may have the opportunity to welcome you back to Hotel BLU should your plans bring you to Vancouver again.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had great customer services staff was super friendly and gave us plenty of recommendations for things around the city. Check in was fast and convenient staff was great!
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
Dear Stephanie,Thank you immensely for your glowing feedback! We're thrilled to hear about your wonderful experience at Hotel BLU. Our team takes great pride in providing exceptional customer service, and your kind words reaffirm our commitment to excellence. It's delightful to know that you found our staff friendly and helpful, and that you enjoyed the speedy check-in process. We're delighted to have been a part of making your stay memorable. Should your adventures bring you back to the city, we'd be honored to welcome you again. Until then, safe travels!Warm regards,Guest Services

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Philip,Thank you for your kind feedback! We're thrilled to hear that you had a great stay at Hotel BLU. Our team works hard to ensure every guest has a memorable experience, and it's rewarding to know we hit the mark with you. We hope to welcome you back soon for another fantastic stay.Warm regards,Guest Services

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location was the best. The staff was very friendly and friendly. It was a very pleasurable stay.
Stayed 3 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear David,Thank you ever so much for your delightful feedback! We're thrilled to hear that your stay at Hotel BLU was a pleasurable one. Our team takes immense pride in providing exceptional service, and your kind words about our friendly staff truly warm our hearts. Knowing that our prime location added to your experience brings us immense joy. We look forward to welcoming you back for another memorable stay. Should you need anything in the future, please don't hesitate to reach out. Wishing you safe travels until we have the pleasure of hosting you again.Warm regards,Guest Services

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favourite spot in Van
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
Dear David, Thank you for your kind words! We're thrilled to hear that Hotel BLU has become your new favorite spot in Vancouver. We're committed to providing exceptional experiences, and it's guests like you who make our efforts worthwhile. We look forward to welcoming you back soon! Warm regards, Guest Services

10/10 Excellent

Ross

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location first rate staff beautiful room
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
Dear Ross,Thank you ever so much for your kind words! We're delighted to hear that your stay at Hotel BLU exceeded your expectations. Our prime location, dedicated staff, and meticulously designed rooms are indeed the heart of our hospitality. Your appreciation means the world to us, and we're thrilled to have been a part of creating a memorable experience for you. We look forward to welcoming you back for another exceptional stay whenever your travels bring you our way. Until then, safe travels and best regards from all of us at Hotel BLU!Warmest regards,Guest Services

10/10 Excellent

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Blu overall, the room was spacious and very clean. The staff was super friendly and they have a nice pool and gym. The location is very close to the local arena and it can get very crowded and noisy in the neighborhood. I assume also many stay here during events and we had a couple of party folks hooting, hollering, slamming doors and partying after the concert in their rooms... overall, we would totally stay here again.
Stayed 2 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Edwin,Thank you immensely for taking the time to share your recent experience at Hotel BLU. We are thrilled to hear that your stay with us was enjoyable, and that you found our spacious and clean rooms, friendly staff, and excellent amenities such as our pool and gym to your liking.We appreciate your feedback regarding the noise level during event nights. Please accept our sincerest apologies for any inconvenience caused. Rest assured, we will address this matter internally to ensure a more peaceful atmosphere for our guests in the future.It would be our utmost pleasure to welcome you back on your next visit to the area. Until then, safe travels!Warm regards,Guest Services

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had never heard of this hotel before. Exceeded expectations! The complimentary use of the e-bikes was an amazing perk. Highly recommend this hotel and would definitely stay again.
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
Dear Matthew,Thank you immensely for taking the time to share your delightful experience at Hotel BLU. We are thrilled to have exceeded your expectations and to have had the opportunity to introduce you to our establishment. Your appreciation for the complimentary use of our e-bikes warms our hearts; we strive to provide unique amenities that enhance our guests' stay. Your recommendation means the world to us, and we eagerly await the chance to welcome you back for another memorable stay. Should you require anything in the future, please do not hesitate to reach out.Warm regards,Guest Services

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location, friendly staff and great rooms. The beds arent the most comfortable but we dont sleep much in the city anyways
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
Dear Dawn,Thank you immensely for your heartfelt feedback! We're thrilled to learn that you loved our prime location, found our staff to be friendly, and enjoyed our well-appointed rooms. Your kind words truly inspire us to keep delivering exceptional experiences.We've taken note of your comment regarding the beds and will certainly explore ways to enhance comfort for our guests. Your understanding of city life's vibrant energy is truly appreciated. It's guests like you who make our journey worthwhile.Looking forward to welcoming you back soon for another memorable stay!Warm regards,Guest Services

10/10 Excellent

Jonah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice to have the terrace in the evenings
Stayed 2 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Jonah,Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our terrace during your stay at Hotel BLU. Creating memorable experiences for our guests is our top priority, and knowing that you found relaxation and enjoyment on our terrace in the evenings brings us great joy. Your kind words motivate us to continue providing exceptional service and amenities. We look forward to welcoming you back soon for another delightful stay. Until then, safe travels and warm regards from all of us at Hotel BLU.Sincerely,Guest Services

10/10 Excellent

Antonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Staff were very attentive and the hotel is close to venues.
Stayed 1 night in Jan 2024
Response from Shubhang on 5 May 2024
Dear Antonna,Thank you immensely for your kind words regarding your recent stay at Hotel BLU. We are thrilled to hear that your experience exceeded expectations and that our attentive staff contributed to your enjoyment. Being close to venues adds to the convenience, and we're delighted it enhanced your stay. Your feedback serves as encouragement to our team to continue delivering exceptional service. Should your travels bring you back to our area, we would be honored to welcome you once again and ensure another memorable stay. Wishing you wonderful journeys ahead.Warm regards,Guest Services

8/10 Good

Brian

Stayed 3 nights in Apr 2024
Response from Guest Services on 12 May 2024
Dear Brian, thank you for recently staying with us and providing us with your review. Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convient
Stayed 2 nights in Apr 2024
Response from Shubhang on 5 May 2024
Dear Laurie,We're thrilled you found our location convenient. At Hotel BLU, ensuring easy access to all your destinations is a priority. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Thank you for choosing Hotel BLU!SincerelyGuest Services

10/10 Excellent

Bryan

Stayed 2 nights in Apr 2024
Response from Guest Services on 11 May 2024
Dear Bryan, thank you for recently staying with us and providing us with your review. Our team is committed to offering genuine and personable service and ensuring that each guest has a memorable experience. Your feedback serves as a great encouragement to our team members, and we will make sure to share your appreciation with them. We believe that genuine hospitality and personalized assistance are key elements in creating a warm and welcoming atmosphere for our guests. We look forward to welcoming you back to Hotel BLU, should your plans find you in beautiful Vancouver again. Warm regards!

10/10 Excellent

yussef

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place, great staff, and central. Best hotel experience in a while
Stayed 1 night in Jan 2024
Response from Shubhang on 5 May 2024
Thank you so much, Yussef! We're thrilled to hear that you had an awesome stay at Hotel BLU. Delivering exceptional service and creating memorable experiences for our guests is what we strive for. It's fantastic to know that our central location and dedicated staff contributed to making your stay the best hotel experience you've had in a while. Your kind words mean the world to us, and we can't wait to welcome you back for another outstanding stay.Sincerely,Guest Services

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space, updated room. Love the colours
Stayed 1 night in Apr 2024
Response from Shubhang on 5 May 2024
We're thrilled to hear that you enjoyed your stay at Hotel BLU, Dawn! Thank you for taking the time to share your feedback. Our team takes great pride in providing a beautiful and updated space for our guests to relax and enjoy. It's wonderful to know that you appreciated the colors and ambiance of your room. We strive to create a welcoming atmosphere that reflects both comfort and style. We hope to welcome you back again soon for another memorable stay. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm Regards,Guest Services